903 comments found.
engitech/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The core version is 9.0.0,
Please update this in your theme ASAP.
Hi,
Please update the Engitech theme version 1.8.6 for your website. The new version released on 19 July 2024.
Thank you!
I’m having issues with the theme caching weird. I don’t have any caching plugins but when I go to customize the theme It loads random header/footers. Also it doesn’t save menus properly. Is there some weird caching with this theme?
Hi,
Sorry, We’ll check and provide a solution for you as soon as possible.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
When I first installed the theme I did not think we were going to have a shop. Now we do but I cannot replicate your shop page. Could you please tell me how to replicate the page you have in your demo?
https://wpdemo.archiwp.com/engitech/shop/Thank you!
Hi,
Please follow this instruction : https://docs.oceanthemes.site/engitech/2-import-shop-page-demo/
Thank you!
Where is the setting to change the transitional drop down animation?
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi
Can we use the images and icons which are used in the demo to our website? Are they royalty free images?
Thanks
Hello,
There are some copyrighted and paid images that you will need to purchase if you use them for your website.
We will provide full and free PSD files for you so you can easily edit colors and images.
Thank you for your interest in our theme!
Hello, I need support on how to customize the colors. How do I raise a ticket?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Hi ,
I am interested to purchase Engitech – IT Solutions & Services WordPress Theme. Does it comes with all the demo data?
Once i install the theme will i be able to import all the dome data so the site will look exactly like the demo? Of cource i will then update the contants.
Thanks
Hi,
Sure, demo data will be included according to the theme package, please see the documents below for better understanding.
Video tutorial: https://www.youtube.com/watch?v=sVgZ6y_ThkU
Documentation: https://docs.oceanthemes.site/engitech/
Thank you for your interest in our theme!
Hi. I just bought this theme, installed it and imported the demo data. For some reason though it is not opening up on mobiles. Is there some option to enable such mobile view maybe? I’m getting ERR_CONNECTION_RESET on android mobiles
Hi,
Please don’t worry, We’ll check and support for your problems.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Here is error message , what to do to fix it ? :
Warning: Attempt to read property “post_status” on null in /home/clients/2ab9cc3fe16d2acd0adb94f41df3d464/sites/beonweb.cm/wp-admin/includes/template.php on line 2298
Warning: Attempt to read property “post_status” on null in /home/clients/2ab9cc3fe16d2acd0adb94f41df3d464/sites/beonweb.cm/wp-admin/includes/template.php on line 2302
Warning: Attempt to read property “post_status” on null in /home/clients/2ab9cc3fe16d2acd0adb94f41df3d464/sites/beonweb.cm/wp-admin/includes/template.php on line 2308
Warning: Attempt to read property “post_status” on null in /home/clients/2ab9cc3fe16d2acd0adb94f41df3d464/sites/beonweb.cm/wp-admin/includes/template.php on line 2312
Hi,
It is easy to fix the error, please follow this tip: https://oceanthemes.ticksy.com/article/19451/
Thank you!
Hi, I’m trying to install the theme on Hostgator, the following message appear:
installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hi,
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-errorThank you!
Hi,
thank you for your support, I used the wrong zip file, now it’s working fine
Great work, Thank you!
I need some small soluiton from this theme. In post detalis page first show a image which I add on features image.How I remove it. Also How I update the theme
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Hi there,
I like Engitech for a Service-based website, but without WooCommerce.
Is it possible that I can get a non-WooCommerce theme?
Hi,
You won’t need to install the WooCommerce plugin and the theme works without WooCommerce.
Thank you for your interest in our Engitech WordPress theme!
Excellent! Thanks for your reply. Looking forward to buying it soon 
Great work, Thank you!
I have installed and imported the demo data but i am getting following error;
Warning: Attempt to read property “version” on bool in C:\xampp\htdocs\CCAA\wp-content\themes\engitech\functions.php on line 179 Warning: Attempt to read property “version” on bool in C:\xampp\htdocs\CCAA\wp-content\themes\engitech\inc\frontend\template-functions.php on line 18 class=”home page-template-default page page-id-2496 logged-in admin-bar no-customize-support royal_preloader elementor-default elementor-kit-8 elementor-page elementor-page-2496 engitech-theme-ver- wordpress-version-6.5.3”>
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Hi, Any updates for above issue?
Hi,
Please contact us via email or submit a ticket on our support system: https://oceanthemes.ticksy.com/
Email with us: https://themeforest.net/user/oceanthemes#contact
We want to check and understand the problem you are having. Only then can a solution be given to you.
Thank you!
Which mail ID i should mail you…..?
Hi,
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Via support system will quickly.
Thank you!
I recently purchased this theme but couldn’t locate the career page to submit my CV. Could you please send me the latest version of the theme?
Hi,
Please download and import demo the career page for your website: https://oceanthemes.ticksy.com/article/19333/
Thank you!
Could you please create a video that demonstrates how to manage career flow, similar to what’s shown in your demo theme?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Please don’t worry, our developer will check and support for your ticket as soon as possible, Thank you!
Hi i have purchased the Engitech theme and now i am not able to import demo data since its taking too much time to import. Please advice me to resolve this issue?
Hi,
Please contact with your hosting provider and configuration your hosting before import demo content: https://oceanthemes.ticksy.com/article/15372/
Thank you!
Hi,
We have recently deployed the theme and made changes to the homepage. But lately we have been facing 500 internal error issue on the homepage. Following are the system details:
Server Environment Operating System: Linux Software: Apache/2.4.52 (Ubuntu) MySQL version: (Ubuntu) v8.0.36 PHP Version: 8.1.2-1ubuntu2.17 PHP Memory Limit: 256M PHP Max Input Vars: 1000 PHP Max Post Size: 256M GD Installed: Yes ZIP Installed: Yes Write Permissions: All right Elementor Library: Connected WordPress Environment Version: 6.5.3 Site URL: https://e2e.cgstechlab.com Home URL: https://e2e.cgstechlab.com WP Multisite: No Max Upload Size: 256 MB Memory limit: 40M Max Memory limit: 256M Permalink Structure: /index.php/ year / monthnum / day / postname / Language: en_US Timezone: 0 Admin Email: sonu@cgstechlab.com Debug Mode: Inactive Theme Name: Engitech Version: 1.8.3 Author: OceanThemes Child Theme: No User Role: administrator WP Profile lang: en-US User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 Active Plugins Elementor Version: 3.21.5 Author: Elementor.com Kirki Customizer Framework Version: 5.1.0 Author: Themeum Meta Box Version: 5.9.8 Author: MetaBox.io One Click Import Demo Content Version: 1.0 Author: OceanThemes OT Portfolios Version: 1.0 Author: OceanThemes Slider Revolution Version: 6.7.3 Author: ThemePunch Elementor Experiments Improved Asset Loading: Active by default Improved CSS Loading: Active by default Inline Font Icons: Active by default Additional Custom Breakpoints: Active by default admin_menu_rearrangement: Inactive by default Flexbox Container: Active by default Upgrade Swiper Library: Active by default Grid Container: Active by default Nested Elements Performance: Inactive by default Optimized Control Loading: Inactive by default Elementor Home Screen: Active by default Editor Top Bar: Inactive by default Build with AI: Active by default Landing Pages: Active by default Nested Elements: Inactive by default Lazy Load Background Images: Active by default LogPHP: showing 2 of 2PHP: 2024-05-07 12:21:58 warning X 1 Undefined array key “editor_post_id” [array ( ‘trace’ => ‘ #0: Elementor\Core\Logger\Manager -> shutdown() ’, )] PHP: 2024-05-07 17:40:01 warning X 2 Trying to access array offset on value of type bool [array ( ‘trace’ => ‘ #0: Elementor\Core\Logger\Manager -> shutdown() ’, )]
JS: showing 3 of 3JS: 2024-05-07 17:38:33 [error X 7][https://e2e.cgstechlab.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.21.4:3:821594] Cannot read properties of undefined (reading ‘localized’) JS: 2024-05-08 03:14:43 [error X 1][https://e2e.cgstechlab.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.21.4:3:1161578] Cannot read properties of null (reading ‘getBoundingClientRect’) JS: 2024-05-08 14:16:58 [error X 1][https://e2e.cgstechlab.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.21.5:3:654174] Cannot read properties of undefined (reading ‘isDesignable’)
Log: showing 6 of 62024-05-08 14:07:54 [info] elementor::elementor_updater Started 2024-05-08 14:07:54 [info] Elementor/Upgrades – _on_each_version Start 2024-05-08 14:07:54 [info] Elementor/Upgrades – _on_each_version Finished 2024-05-08 14:07:54 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘3.21.4’, ‘to’ => ‘3.21.5’, )] 2024-05-08 14:07:54 [info] Elementor data updater process has been queued. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘3.21.4’, ‘to’ => ‘3.21.5’, )] 2024-05-08 14:07:55 [info] Elementor data updater process has been queued. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘3.21.4’, ‘to’ => ‘3.21.5’, )]
Elementor - Compatibility TagHi,
Please configure your hosting like as this guide: https://oceanthemes.ticksy.com/article/6349/
Try to turn off some of the plugins you installed. except for plugins that require theme installation.
This error usually comes from hosting servers and caching plugins.
Another problem, please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Thank you!
Hi! I’m trying to translate the website with WPML but some engitech blocks do not appear in the translation editor. How could I solve this issue? Thank you
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Hi, i have a problem when i added product to cart the number of the product not incremented in the header
Hi,
Please update the Engitech theme latest Version 1.8.4 – 26 April 2024 and clear the cache after the update.
Thank you!
Hi,
We have checked the Engitech version 1.8.4 and it works fine with the cart on the header: https://prnt.sc/0IL-qDxM3wIM
Thank you!
i upgraded to version 1.8.4 but not work for me, should always refresh the shop page, may be should have elementor pro? because actually i put the products in the shop page using edit page after i selected products, i didn’t use elementor
link to my shop: http://test.supadom.fr/shop/
Hi,
I noticed your store page has a style error, which is very strange: https://wpdemo.archiwp.com/engitech/shop/
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
Is it possible to integrate Brevo instead of Mailchimp ?
Hi,
Yes, you can use Brevo instead of Mailchimp.
Thank you for your interest in our theme!
the newest theme is not supporting elementor 3.20.3 apparently my Footer Builder is missing, it says the “content area has not been found on your page error” and sometimes it goes to 404 page. any updates?
the current version of your theme displays “you must call the_content function elementor” and since your theme version of free Elementor does not support editing footer Builder anymore, kinda sad tho..
Hi,
The theme is compatible with Elementor latest version.
I will give you a solution, please follow the tips below.
Simply change between permalink fields and save changes.
Tips:
1, Log in to your WordPress Dashboard.
2, Navigate to Settings → Permalinks.
3, Select the permalink structure you want to use. (See descriptions of the types of permalink structures below.)
4, Click Save Changes to update the permalink settings.
Thank you for your using our theme!
Hi,
Solution from Elementor: https://elementor.com/help/the-content-area-was-not-found-error/#error-appears-on-permalink-and-slugs
Thank you!