26892 comments found.
i was trying to use wordpress theme file editor but it dose not work at all and I try customize side like additional css not working also I try it through theme panel not working also so any way to change like colors or some in different way?
Hi,
Those sound like a lot of issues. I suggest to send us an email at contact@tagdiv.com and provide a link to the website and admin login, also a few details about each issue that we should check. We will take a look as soon as possible. Let us know.
Regards, Simion C.
I fix it thank you for you time but I just submit other issue I had.
Hello again, Can i show and test somewhere backand panel?
Hi,
Unfortunately not. The only way to test the the theme is by purchasing and installing it on a testing website. In case you are not satisfied with the theme, we can provide a refund. If you decide to purchase it and you have questions or you need help with something, we can provide support. Or if you have presale questions, please let me know.
Regards, Simion C.
Hello Simion,
The Revolution Slider cannot be downloaded; the link from https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ is not clickable
Hi,
The revolution slider is provided only inside the theme package. Please download the full theme package from your themeforest account https://prnt.sc/E9ms6uwrGSMP Then please extract/unzip the package and check in the plugins folder https://prnt.sc/wh65BtCDPtyd The revolution slider will be there. Then you can install it on the website. Please try it.
Regards, Simion C.
Friends, good morning! I’m using some templates from Cloud Template, but I noticed that the Subtitle doesn’t appear in most Templates (at least all the ones I’m using). In the image, for example, it is the Template Artist!
See: https://sopacultural.com/wp-content/uploads/2024/05/Complexidade.jpg
I found how to insert the subtitle! Thanks!
Hello Simion,
Do you have a feature that allows me to freely adjust the view count of an article in the backend?
Hi,
There is a way. The theme views are kept in a custom field. If you edit a post and check the custom fields, usually at the bottom of the page, you can enter the value you want there and update the field https://prnt.sc/kKUCcYSMkOzE You may need to activate the custom fields first in order to see them https://prnt.sc/YV7jYMy4Ya2_ You could try it like that.
Regards, Simion C.
Hi,
I would like to inquire if WordPress currently has, supports, or has any plans to integrate with AI-Powered Content solutions such as OpenAI (ChatGPT), StabilityAI, Leonardo AI, etc. We are interested in features like Text Generator, Image Generator, Chat Bot, and others.
Thanks.
Hi,
I can’t say about wordpress itself, but our Newspaper theme doesn’t provide such features at this time unfortunately. I know there are plugins or other solutions for integrating AI on a website, in order to generate content or help with SEO. There are articles about such plugins, for example https://www.wpzoom.com/blog/best-wordpress-ai-plugins/
Regards, Simion C.
I already was checking your NewsMag and asked some pre-sale query. Want to use for photoblog and use WP bakery so which 1 of your theme is better and is there is xtra feature on this newspaper theme over NewsMag ?
Hi,
For both our themes we recommend using our composer. The Newsmag theme has a more limited composer, and is also more compatible with WPBakery referring to the theme demos. But the Newspaper theme demos can only be customized with the composer, while WPBakery could be used for new pages.
There are however many other differences between the Newspaper themes and Newsmag. There is an article here mentioning some of them https://tagdiv.com/newspaper-vs-newsmag-how-to-choose-the-perfect-wordpress-theme-for-your-project/ The Newsmag theme is simpler, with basic settings, limited width, predefined templates. The Newspaper theme has more advanced customization, width settings, templates that you can build in any way you want, and a vast library of templates https://cloud.tagdiv.com/#/load/All
So it depends on your requirements. For example if width is important, then the Newspaper theme provides the necessary options. Please let me know if you have more questions.
Regards, Simion C.
Simion thanks for the points & I read the blog- What I can understand Newspaper theme is more feature rich, more options. My goal is to build something like Newspaper theme(gossip pro) with more columns, width & options in black, and I am inclined to Newspaper. 2 things 1> I don’t mind learning the new composer instead of wp bakery, its just its fast. 2> I read tagDiv Composer page builder is more lighter than Newsmag of course as its less feature rich- but is the diff of loading time is too much between 2 themes?
The composer is a much more capable builder than WPBakery. Learning how to use it is easy, and we will provide assistance as well. Both our themes provide the composer, the difference is that the Newspaper theme composer contains every available option, and access to the huge library of ready made templates. The Newsmag theme composer is limited, because the Newsmag theme is a more basic theme. The most important thing is choosing the theme that has the options you will need to use, from the start. In terms of performance, with both themes the results can be very good, but this depends on a lot of factors.
Please let me know if you want to discuss more.
Regards, Simion C.
I guess I’m more sold on Newspaper as I feel the full width and 3 column I will prefer to add ads, codes etc
Then you could use the Newspaper theme. Installing it, activating it with the license, then installing a demo, take very little time. We can provide assistance as well and help you with using the theme. In the meantime if you have more questions, let me know at any time.
Regards, Simion C.
Hi, im interested in buying this theme, i can see it reach 94 to 99 on performance in Google PageSpeed Insights, and i’m interested in reaching the same. I wish to know if it possible to reach it by my own in a realistic way with this theme.
Hi,
Thank you for considering our theme. With decent hosting, good caching and optimization, maybe also cloudflare if possible, and using all the optimization features that the theme provides, the results are usually very good. But there are many factors that affect the speed and score. It will also depend on what extra plugins you plan to use on the website. While very good or even perfect results can be achieved, it will probably require work and testing. Realistically there’s no way to guarantee the best results right after installing the theme, because there are many factors that come into play. We will try to provide tips and suggestions for improving the performance, if you decide to give our theme a try. Please let me know if you have more questions.
Regards, Simion C.
is there a specific license that caters to paying a bit extra to use the template on two separate sites
Hi,
Themeforest provides two types of licenses, and both of them are per website https://help.market.envato.com/hc/en-us/articles/115005593363-Do-I-need-a-Regular-License-or-an-Extended-License If you would like to use the theme on two main websites, it will require two license keys. Please let me know if you have more questions.
Regards, Simion C.
Hi,
I like your designs. One question before purchasing the theme: do you have a feature that supports moving an article in a specific section to the headline of the website by simply clicking a button in the backend, not by using the drag-and-drop section in Elementor? Thanks a lot
Hi,
Thank you for considering our theme, we are very glad you like it.
In our theme articles are displayed using grids and blocks. The articles that appear in them depends on how their filter and sort settings are set, per block. The filtering part of a block is for choosing the categories, tags, authors, etc. from which posts are displayed. The sorting part is for choosing the order in which the posts are displayed, and these are mostly dynamic. For example a block can be set to display posts from a News category, and ordered by latest, so new posts from that category are always displayed automatically by it.
We don’t provide an option in the backend for controlling the posts that a block displays. The blocks automatically display posts according to how they are set in the composer. There is a guide here if you would like to know more https://forum.tagdiv.com/flex-block-settings-guide/
Could you maybe explain a bit more about why such an option is needed? Maybe it can be done by other means, and the result will be the same. Let me know.
Regards, Simion C.
Hello Simion,
Thank you for your quick response. As journalists, we sometimes like to feature an old but highly read article on the news website’s front page, so that readers can see very popular articles. Additionally, when we cover a major breaking news, we also tend to place this article in the top headline position. In such cases, if there were a button we could click to automatically pin the article to the top headline, it would be very convenient for content creators.
Hi,
One way to display specific posts in a block will require editing the page with the composer, and entering the ID or IDs of the posts you want to display https://prnt.sc/uOqAbQIWWwvM The block will display that/those posts until the IDs are modified with new ones or removed. It isn’t too complicated to do, and takes very little time. The block can be there in the page empty and invisible, and when you want to display a post in it, the post ID can be entered and the block will display it.
Or maybe using a custom field, you can mark the posts you want in the backend, and they will automatically appear in a block filtered by that custom field. But the posts that you “pin” this way will remain in the block until you “unpin” them and pin new ones, and so on. This method could be used as well.
We can discuss more, let me know.
Regards, Simion C.
Thank you so much
Hello, Is there any chance that you will add a template page for Magazine Pro ? Because it’s a shame, it’s very ugly to make pages at the moment.
https://demo.tagdiv.com/newspaper_magazine_pro/Thanks,
Have a nice day.
Hi,
The magazine demo is actually one of the most popular demos we created. We have a lot of ideas for new demos however. We try to add new demos every few updates. If you have any ideas or suggestions, please let me know, this is very helpful for us.
Regards, Simion C.
Hi i really need your help! I have a problem with tagdiv Cloud library. This plugin always deactive and make my site crash. When i reactive tagdiv Cloud Library, this plugin always deactive in 30-45 minutes and make my site crash on header section like this https://prnt.sc/4PGW2VqkrJni
Hi,
This can be happing if there is used an old theme version, or if the resources that are allocated for your website reach the limit and the host disabled the plugin. Please make a full backup for the website and please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Calin
How can you exclude duplicate content on the homepage?
Hi,
The most simple way to do this is to use the page option for unique articles – https://forum.tagdiv.com/unique-articles/
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Regards, Calin
I have a licence for NewsMag. What are the differnces to the Newspaper Theme?
Hi,
Newspaper is a different theme. There are quite a few differences between Newspaper and Newsmag – https://tagdiv.com/newspaper-vs-newsmag-how-to-choose-the-perfect-wordpress-theme-for-your-project/
Newsmag is a simpler theme, mainly intended for users that do not want to customize everything in detail, and focus more on publishing content. The theme provides predefined templates, and mostly on/off settings in the theme panel. Newspaper is a more complex theme, which will allow customizing almost everything in detail. The theme provides the option to use the composer to customize every template.
So if you want to have options for the width, or options to customize the search template, this can easily be done with Newspaper. But since it is a different theme, it will require purchasing it.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you!
Calin N.
Hello, how are you? I installed the theme and put a pre build website which is working. The only thing that is not working are the to edit the pages, with composes. Are not working. Can you help please?
Hi,
If the pages were made with tagDiv Composer, then those will be editable with them, but if were made using another builder or the Gutenberg editor from wardress, then it will be need to be edited with the editor that has been made.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/ or via email at contact@tagdiv.com
Thank you! Calin
Hi Simion, a couple updates ago Sticky Sidebars stoped working on my site and you fixed it by applying a piece of code to JS custom code theme’s panel. It worked correctly until this last update. The fix is still there but the error returned. I tried removing the fix but it didn’t work so I just placed it back, this is the code you added:
jQuery(window).on( ‘load’, function() {
// check the page to see if we have smart sidebar classes (.td-ss-main-content and .td-ss-main-sidebar)
if (jQuery('.td-ss-main-content').length > 0 && jQuery('.td-ss-main-sidebar').length > 0) {
var td_smart_sidebar_item = new tdSmartSidebar.item();
td_smart_sidebar_item.sidebar_jquery_obj = jQuery('.td-ss-main-sidebar');
td_smart_sidebar_item.content_jquery_obj = jQuery('.td-ss-main-content');
tdSmartSidebar.add_item(td_smart_sidebar_item);
}
});tdSmartSidebar.td_events_resize();Maybe I have to change or add something else to make it work again? Thanks a lot for your help!
Hi egocefalo,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Calin
Done, thank you!
Hello friend! I’ve been using this theme for a few years and it’s great. I have one question: Why sub-items under sub-menu items do not appear on the drop down menus? I’ve tried many things and nothing works. How do i enable this?
Hello,
I just made some test and seems to be ok – https://i.imgur.com/SYaohb6.png – https://i.imgur.com/d5VpL7X.png
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/ or via email at contact@tagdiv.com
Thank you! Calin
why do i keep getting this error when trying to use the cloud template library? “Invalid reply from server endpoint.”
Hi,
That can have a few causes. It can be caused by insufficient wp-memory, we recommend 256M if possible – https://forum.tagdiv.com/requirements-for-newspaper/ It could also happen if perhaps the internet connection you are using is slower. If possible, try testing with a different internet connection, preferably a faster one. These would be the main causes for that issue to happen. But there could be others. If the problem remains after trying my suggestions, please contact us via email at contact@tagdiv.com and please provide admin login and access to cPanel and I will take a look.
Thank you! Calin
I bought the theme today, installed it, activated my license, everything in order, downloaded the demo content but it sends error 500: Server Error 500 Internal Server Error
Only when I access the main page, in the panel no. I already did the <IfModule mod_substitute.c> thing, but now it gives a 500 error throughout the site. What should I do?
Hi,
I checked the website, and from what I see the Downtown demo is installed fully. The homepage and the templates look fine. In case there are further issues, or if we can help with something, please send us an email at contact@tagdiv.com and provide admin login for the website so we can take a look.
Regards, Simion C.
Friend, good morning! I changed my old theme to newspaper and your theme has improved a lot! Congratulations! I’m still learning, but I would like to ask you a favor, urgently! The photo is being cropped from above! Could you help me by telling me how not to cut it!
Amigos, me desculpem… É que cheguei ao desespero!
Infelizmente, desde que instalei o tema, o site não carrega!
Além disso, na home, quando escolho Latest, ele está carregando matérias aleatórios!
Estou pensando em contratar o suporte, mas é mais da metade do valor do tema!
Poderia me ajudar?
Unfortunately (not that you don’t deserve it), but I will have to pay! I just can’t solve some problems I’m having. For example, the menu I created is sticky and the post has the same width as the Single Week Pro template! and I can’t find this in the documentation!
I’m sorry, but the days have been very difficult!
Hi,
We will gladly help. Please use the support forum or send us an email at contact@tagdiv.com https://forum.tagdiv.com/newspaper-theme-support/ and explain the issues you are having with the theme with as many details as possible, also screenshots will be helpful. We will check and help as soon as possible. Let us know.
Regards, Simion C.
