Discussion on PlayerX - Gaming and eSports WordPress Theme

Discussion on PlayerX - Gaming and eSports WordPress Theme

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Hello, I’m interested in your theme. I’m the CEO of a multi-gaming team. Is it possible to add multiple teams to the site? (League of Legends, Super Smash Bros, etc.)?

Hello,

Thank you for taking interest!

There is an option to add matches and there you can enter the names of teams (please see screenshot). Teams cannot be added separately. For more info about match options please check this section of documentation.



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Hi Folks, Could you deregister my code Please so that I may register it locally to import the demo content. Thanks in advance Herring

Hello,

Thank you for using our theme!

We deregistered the purchase code for you. You should be able to register the theme now.

There is also an option to deregister your purchase code via deregistration form at our Help Center in “My Products” section of your account. If you are unsure about the domain where the theme was previously registered, you can enter any url (like google.com), and in the error message the correct url will be written.



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Thanks very much :-)

You’re welcome, glad that we could help! :)



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Hi, I’m interested in purchasing your theme for building an Esports Tournament website. I noticed in the demo that most tournaments appear to be structured as Team vs Team events.

My concept involves allowing players to register directly for tournaments and compete in 1v1, 2v2, or 3v3 formats — essentially solo or small-team tournaments with multiple participants, not just two teams.

Could you please confirm if your theme supports solo/individual tournament registration and multi-team formats like 1v1 or 2v2?

I also have a few more detailed questions — we can continue the discussion over email if that’s more convenient.

Thank you!

Hello,

Thank you for taking interest!

There is no membership functionality unfortunately, however, you can use default WordPress roles and capabilities to allow restricted access to the backend of the site. In the backend users can create Matches and for more info please check this section of documentation.

For additional questions you can contact us using the contact form here.



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Hello there, i really like the theme and i am now using elementor as my page editor. However, i compare the structure from the demo contents, i could not find how to add “Section” in the elementor editor, only container / grid only. Please advise, thank you.

Hello,

The demo content of Elementor demo was made when Elementor still used sections. Right now, Elementor uses uses flexbox containers and, if you want to, you can disable it in Elementor > Settings > Features with “Container” option.

If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



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Will there be an update for this theme? I would like to know before I renew support.

Hello,

The theme is supported and we will continue to update it. You can find changelog in this link.

The current version of the theme is compatible with the latest version of WordPress and with PHP 8.3. Bundled plugins do get updated with the theme, however, in case you need immediate update of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.



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Could you deregister my code please?

Hello,

Thank you for contacting us.

We have deregistered the purchase code for you. You should be able to register the theme now.



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Hello!

Is this an abandoned theme? Cause I see it’s been two+ years without any updates.

Thank you for your time.

Hello,

The theme is supported and we will continue to update it.

The current version of the theme is compatible with the latest version of WordPress and with PHP 8.

You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.



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Hi Iooks like very good theme. I want to know is it good for gaming websites and also light weight theme and seo friendly if yes kindly look my site url : https://cookieclickerunblocked.us/ and let me know if it suits to my website.

Hello,

Thank you for your interest in our theme.

The theme suits your website. Here are the recommended values for the server setup.

This theme is designed for gaming and it is highly customizable, and you can customize it to your needs. We use the best practices for SEO, however, note that SEO performance will greatly depend on the content you add.



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I have a new domain that i want to activate, my old domain is no longer owned by me, please help

Hello,

The email is working fine on our end. Please clear your cache and try again.



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Sent my info

Hi,

We have deregistered the purchase code for you. You should be able to register the theme now.



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Dear team, can you respond to my ticket please? 2 days have passed and still nobody responded

Hello,

Please note that our support management system is sorting requests by the latest requester update, so if you send a new message in the same request, that request gets pushed down the queue.

We’ve checked and we see that your ticket was updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center. Thank you.



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Hi

I am looking to purchase this theme for a game community website we are planning to develop. I have a few pre-sale questions:

We noticed the theme hasn’t been updated since 2022. Are there any limitations that prevent us from using this theme? Are you planning to push updates in the near future?

What are the license limitations? We will be testing the theme locally for specific features, but development of the site will happen on a remote dev server, with a final push to a live server. Do you have any restrictions to the license, like do we need to include any words like dev or local to the URL in order to keep the license integrity?

Do you provide any premium / paid plugins with the theme? Which of these require extra payment to enable all the features from the demo?

The theme is shipping with 6 months support as default. Will you be providing updates to theme and paid plugins after the expiry of 6 months? Is it a one-time purchase license with lifetime updates? Or do we have to renew the license to download updates?

Please provide a link to the exceptions you apply to themeforest license terms, so an informed purchase decision can be made.

Hi,

Thank you for your interest in our theme.

The theme is supported and it will continue to be updated, however, at the moment we don’t have an ETA when the update will come out. The current version of the theme is compatible with the latest version of WordPress and PHP 8.0

When you purchase a WordPress theme, it’s important to note that you also receive a license for using the theme – and each installation requires a separate license. Therefore, with the Regular license you purchase with our theme, you can use the said theme only on a single website or a domain. We can add a certain number of related subdomains with your main domain, but please note that only subdomains with related content. So if you have this theme installed on somedomain.com we can add related subdomains such as blog.somedomain.com or shop.somedomain.com or dev.somedomain.com, etc. The theme will work on a local installation.

If you purchase the theme, it comes bundled with all the plugins that are used for creating the demo content. You will not need any additional purchases to get the demo layout.

The theme comes with lifetime updates. You will continue to receive theme updates even after the support expires. You can read more about what support covers on this link.

If you have any additional questions please let us know.



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I have 2 websites for which I changed the domain and I have 2 of your templates. my purchase code 1 – 3 Jan 2022 REGULAR LICENSE my purchase code 2 – 27 Apr 2020 REGULAR LICENSE I want to transfer one of my licenses to another domain because I don’t want to use the old domain. Can you release one of them so I can install it on the new domain? I’m trying to open a ticket with you, but the system says there is no support. What to do? I can’t buy another template now just because I’m transferring a domain, I want to transfer the template as well. How to send my purchase codes because I can’t show them here to everyone.

Hello,

Thank you for reaching us!

We’ve checked and both of your purchase codes are not registered on any domain at the moment.

Are you perhaps experiencing some difficulties during registration on your new installation of the theme? If you are getting the “Please wait…” message, then please try suggestions from this article.



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i fixed it thanks!!!

You’re welcome and have a great day!



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Hi, there is an update of SliderRevolution to version 6.7.10., when do we expect to have bundle-version updated to 6.7.10 please? :)

Best regards, G4MB1T

Hello,

The theme and plugins will be updated, however, at the moment we don’t have an ETA when the update will come out.

In case you need immediate update of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.



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How to deregister a license? I forgot to deregister the old one and now am stuck.

Hello,

You can deregister your purchase code via our Help Center by following instructions from this article. If you are unsure about the domain where the theme was previously registered, you can enter any url (like google.com), and in the error message the correct url will be written.

You can also contact us through this email, include your purchase code in the email, and our support agents will assist you with deregistration.



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Hello,

The theme I’m currently using supports clan wars where members can create their own team, create matches + tournaments and write in the final score. Unfortunately it seems that the company is not around anymore and the theme is outdated. Does your theme support this kind of option? Or does the admin have to create all the teams and write in the final scores?

Hi there,

Thank you for taking an interest in our theme. The theme has the option to add matches (please see screenshot) and they need to be entered and modified by the site admin. Unfortunately, membership functionality is not a feature of the theme.

All of the features of the theme are displayed in the demo and listed in the Theme Features list here.



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I am using Elementor and I am trying to edit the header spot (where we have the logo, menu, etc). In the backend, this part would probably be in the Elementor menu, in Templates > Theme Builder > Header, but it is not possible to edit as I don’t have the pro version (a lock icon appears).

Other bugs I couldn’t resolve: - I changed the logo, but this was not reflected in the frontend - When I edit any slider (slider revolution), an Ajax error appears (the Wordpress installation is clean and is only using the plugins indicated by you)

Hello,

The header and footer layouts are edited through PlayerX Options, please check the documentation in this link. Content of footer and header widget areas can be adjusted in Appearance > Widgets and menus can be edited in Appearance > Menus.

As for logo, it could be that different header and logo options are set on the page. Local page options will override global theme options and you can find more in this article – The Global And Local Settings Info And Troubleshooting.

As we do not have enough information in order to help you regarding Slider Revolution, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.



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Hello

I’m thinking of purchasing this theme.

We want to manage gamers, esports teams, tournaments, competitions, etc.

We are not actually gamers, but as a third party we would like to host tournaments for each game, introduce teams, and recruit.

Is it possible with this theme?

Hello,

The theme has option to add matches (please see screenshot) and they need to be entered and modified by the site admin. Unfortunately, membership functionality is not a feature of the theme.

Do let us know if you have any additional questions.



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Excellent theme i really loved the design, will i be able to replicate my competitor site https://realmm2values.com/ with this theme??

Hello,

All of the features of the theme are displayed in the demo and listed in the Theme Features list here. If you are unsure if the theme has some feature do let us know and we will check.



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When we get the a new update?

Hello,

The theme will be updated, however, at the moment we don’t have an ETA when the update will come out.

Current version of the theme should work correctly with the latest WordPress version and in case you need latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.



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Well woo commerce datas are outdated it told me, it’s not about the plugin itself, it’s about the data. So can you do something?

Hi,

As you may know, WooCommerce releases new versions of the plugin every few weeks. This means that some of the template files we use in our theme might show up for you as outdated. Note that most of the WooCommerce updates do not change anything critical, so it should not have an impact on the theme’s functionality. You can go through the Checkout process to make sure everything is working fine. If everything appears normal, and in most cases, it will, you can feel free to ignore the ‘out of date’ warning. If there is some kind of a glitch, you can downgrade the WooCommerce to some previous version.



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Why the sliderrevolution (sliderrevolution.com) requested a lisence key, because i have imported a demo page from the template

Hello,

The plugins that you got after the purchase (like Slider Revolution) are called bundled and we, as theme authors, have purchased an extended license for them. That means you don’t have to activate them and they’ll work for you regardless of that.

Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon. Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.

If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



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