12883 comments found.
Hello, I have error in WooCommerce – Status:
regal/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0, regal/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The core version is 9.0.0
I don’t have patch “574349” and cannot apply it.
Hello,
Thank you for contacting us.
Make sure that you are running the latest version of the theme. Then, you will be able to apply this patch in your dashboard.
Kind Regards
HI. Are there any requirements to activate the “Linked Variations” option? Because I found and activated this option but I can’t find any “Linked variations” button in the “Dashboard -> Products” path.
I followed the documentation but despite activating and deactivating the option several times the “Linked Variations” button never appears… I don’t know if other requirements or a particular configuration of the products are needed for the setting to be activated…
Thank you.
Hello,
Thank you for your question.
You need to update the WoodMart theme and WoodMart core plugin to the latest versions. You can update the plugin in Dashboard -> WoodMart -> Plugins.
Kind Regards
Thank you very much
You are always welcome. Feel free to contact us if you have any further questions.
Problems with WPBakery 7.7.2. and Layouts (single product) : I have many websites with your theme and it’s really great. Take note that we the last update of WPBakery the Layouts doesn’t work. I tested without plugins in differents sites and the problem comes with the last version of WPBakery. We thank you you fix this error because is very important. Take note that if i put old versions of WPBakery works fine without problem. Thanks !!
Hello,
Please send us your admin access so we can check the problem on your website. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
send it !! thanks for your help. really your support is always excelent. I recomend 100% your theme for the new users.
Hello,
Sorry, but the password seems to be wrong and we can’t enter your dashboard.
i’ve send you a new password. thanks again !!
We checked your website and see that custom layouts work correctly. Could you please clarify how to reproduce the issue?
The old layouts works fine but now after update wpbakery when you make a new layout and want to active or edit appears this message “Something went wrong with the creation of the layout!”. If you want to duplicate a old layout give error too. You can try to active the new layout i create and you will see the error
Try to add the following PHP code snippet to the child theme functions.php file to fix this
add_filter( 'rank_math/excluded_post_types', function ( $post_type ) {
if ( isset( $post_type['woodmart_layout'] ) ) {
unset( $post_type['woodmart_layout'] );
}
return $post_type;
} );
I would like to have a plus and minus button on the archive products, we are working with fruits and veg. and the customer wants maybe 5 kg. so if we have an + and – button the customer can choose who many products he wants. I hope this is clear (Example https://klbtheme.com/grogin/)
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
it’s possible change the checkout page like izilbeauty
Hi,
Thanks for considering the WoodMart theme for your projects. Feel free to ask us any questions you may have; we’re here to help.
Could you please clarify your question and write some details about what exactly you would like to change on the checkout page?
Kind Regards
yes , i want to change the checkout page ,like izilbeauty website check out page
https://izilbeauty.com/en/checkout/?stage=customer#customerYou can customize the checkout page using Elementor or WPBakery page builder and build a very similar page.
I tried applying all patches, but we still have an issue where Add to Cart is showing out of date -
woodmart/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The core version is 9.0.0,
How else can I fix this?
Hello,
Please send us your admin access so we can check the issue on your end. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
sent just now
Also, I had this popup for a malware scan:
Type: file Description: File appears to be malicious or unsafe: /public_html/wp-content/themes/woodmart/js/scripts/wc/woocommerceNotices.min.js
file: wp-content/themes/woodmart/js/scripts/wc/woocommerceNotices.min.js
realFile:/public_html/wp-content/themes/woodmart/js/scripts/wc/woocommerceNotices.min.js shac: E26B3826B120ADCAB14D289177F306C31D7626FF48EA948CBEFA8A0ACD199FDA Severity: 100
Are there any plans on updating the pre-build website I have just installed Electronics and the share and social media icon are still twitter, would prefer if they were X.
Hello,
We have updated the Twitter logo in our theme already. Make sure that you are running the latest version of the theme.
Kind Regards
Hi this was an import from within your theme, it pulls the twitter icons.
Ignore that, not sure but it did not tell me a new update was available for the theme.
We have two questions before purchasing
1- We are now using the Karo theme, and we want to change it to WoodMart. After the change, will there be an error in the design of pages created via the Karo theme?
2- After changing to the WoodMart theme, will the site’s ranking on search engines be affected?
Hello,
Thank you for your interest in the WoodMart theme!
Regarding the design of pages created with the Karo theme, we cannot guarantee that there will be no errors or design changes after switching to WoodMart. Each theme has its own structure and styling, so some adjustments may be necessary.
As for your site’s ranking on search engines, we can’t predict how it will be affected. Theme changes can influence site performance, loading speed, and SEO, so it’s important to test and optimize accordingly.
If you have any more questions or need further assistance, please feel free to ask.
Best regards
Hello one of my clients have a website with a cracked version of woodmart later on he released that its full of malware my question is incase I have purchased a new woodmart activation code can we active and update the cracked theme and contained on the same website or we need to redo the website again ?
Hi,
Thank you for your message and for using our WoodMart theme. We’re delighted to assist you and ensure you have the best experience possible.
Yes, you can purchase the official version and update it on your website.
Kind Regards
Hello,
File needs updating: woodmart/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The core version is 9.0.0,
Also: WPBakery Page Builder 7.7.2 is out. Can this be updated on yourside?
Hello,
You can fix it by applying patch # `574349`. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you. To update the plugin go to Dashboard -> WoodMart -> Plugins.
Kind Regards
Hello, the renewal of support with this topic is $41.13?
I find it very expensive, since it cost $19 with something else. Can you explain to me please?
Thank you
Hello,
The support price is set by Envato and you can read more information about this here https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
Kind Regards
I want to add a marge to my hero on the right and left side but he doesn´t add the right side 
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Do you offer customization paid services for this theme?
Hello,
Thank you for your inquiry. Unfortunately, we do not offer paid customization services for the WoodMart theme at the moment.
If you have any other questions or need assistance with the theme, please feel free to ask.
Best regards,
Hello dear, your theme is NICE, but the recent plugins not updated? your theme bundled plugin, like the slider plugin
Hello,
We have updated the Slider Revolution plugin to the latest version, 6.7.13. You can update it in your dashboard now.
Kind Regards
it is still 6.7.12, where to update to the latest version?
You can update it via Dashboard -> WoodMart -> Plugins.
Kind Regards
Hi
How to change navigation text font ?
Thanks
Hello,
Thank you for contacting us about your issue with the WoodMart WordPress theme. To ensure we can provide you with the best possible support, we kindly ask you to create a topic on our support forum.
If you don’t have an account yet, you can easily create one using your purchase code from ThemeForest. Here’s how:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click “Register” and enter your details along with your purchase code.
Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’re registered and logged in, please create a new topic in the appropriate section and provide as much detail as possible about your issue.
We look forward to helping you on our support forum.
Best regards
Hi, I want to hide the Add to Cart button for my product categories. How can I do that?
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Question before buying: for Demo Mega electronics theme.. could we add to the product page (in desktop and mobile, tablet) the sticky add to cart button where it appears when you scroll down, such as in the demo megamarket same button in mobile (+desktop, tablet)? If yes, is there a possibility that the sticky add to cart button has only one option – the add to cart option and not the buy now option? Thank you!
Hello,
Thank you for your interest in our WoodMart theme and for reaching out with your question!
Yes, you can enable the sticky “Add to Cart” button on the Mega Electronics demo for desktop, mobile, and tablet views. Additionally, it is possible to customize the sticky button to only display the “Add to Cart” option without the “Buy Now” option.
If you have any more questions or need further assistance, please feel free to ask.
Best regards,
Hello,
I’m reaching out to seek your assistance regarding an issue with API integration for my client’s Instagram account.
Upon attempting to connect the account through the theme, we successfully link to the Facebook account. However, when we reach the page to select the Instagram account, it does not appear as an option.
Despite following all required steps, we haven’t made any progress.
Could you please provide your guidance on resolving this issue?
Thank you.
Hello,
Thank you for contacting us about your issue with the WoodMart WordPress theme. To ensure we can provide you with the best possible support, we kindly ask you to create a topic on our support forum.
If you don’t have an account yet, you can easily create one using your purchase code from ThemeForest. Here’s how:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click “Register” and enter your details along with your purchase code.
Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’re registered and logged in, please create a new topic in the appropriate section and provide as much detail as possible about your issue.
We look forward to helping you on our support forum.
Best regards
Hello,
I previously purchased Woodmart, but my registration code has since expired.
As a result, I am unable to create a topic on your support forum.
Is there another way for me to get assistance with my issue?
Thank you!
Hello,
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly: - WoodMart core - WooCommerce - Elementor/WPBakery Page Builder
Thank you in advance.
Hello,
I have created a staging site to perform the tests and steps you suggested.
After disabling all plugins except for WoodMart Core, WooCommerce, and WPBakery Page Builder, the issue persists.
Additionally, I attempted to connect with a different Instagram account, but the problem remains.
Could you please let me know where I can send the credentials for the staging site so that you can examine it yourself?
Thank you!
Hello,
Please find the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
REDACTED
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
