11497 comments found.
This is a subscription model!!??
It’s really a bad experience when you purchase something you think is a one time purchase and it turns out to be a subscription model. It’s never good to surprise your customers.
Waking up to an unexpected $79 charge for something I ended up never getting to work, is like tasting soap for the first time. You never forget it and you do everything possible to never try it again.
Please provide a refund.
Hey there,
I’m sorry you feel that way.
Just to clear things up, the theme is a one time payment and there is no subscription involved. If you need additional features to your site, then you can purchase the additional plugins which are subscription based. This information is actually included in our sales page here. Purchasing the plugins is purely optional and you can also choose to cancel your subscription.
If you would wish a refund to the theme, please submit one here: http://themeforest.net/refund_requests/newKind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
In your demo there are three columns, is this configurable? Can I switch to other layouts?
https://preview.themeforest.net/item/listify-wordpress-directory-theme/full_screen_preview/9602611?_ga=2.154776120.1833729709.1599156269-1208498567.1586964586Are there any other demos that I can look at?
Thank you for reaching out to us, hope you’re doing well.
As per your question here:
The only configurable section is the search page where you can change the listing card’s column to either 1, 2, or 3. Three is the maximum number of columns that you can have. However, changing this to either 4 or 5 columns in both the search page and home page sections would require some custom work. Unfortunately, at this time we do not have an option to set more than 3 columns.
I hope this clears things up. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hey there, I see that the description mentions booking functionality, but I’m not seeing any booking functionality in the demo. Am I just not seeing it?
Thank you for reaching out to us, As per your question here,
The listify theme comes in two demo versions whereby we have the classic demo and the rentals demo. You may have probably checked out the classic demo which does not have the booking option. This functionality is enabled by the Woocommerce Bookings plugin which is found in the rentals demo.
I hope this clears things up. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hey there,
Thank you so much for your feedback, it is much appreciated by our team!
In case you encounter any further issues kindly feel free to contact us.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there,
I’m having this issue and it’s causing problems when I update my site to WordPress 5.51. Can you update WooCommerce please.
Error is : “Your theme (Listify) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again”.
Thanks for reaching out to us about this issue. We will be releasing an update to fix this issue soon. Meanwhile, to effectively assist you and fix the problem, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/That way, one of our support agent can offer you guidance on this matter 
I hope this helps. Please let us know if you have any further questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, is it possible to migrate from another theme without loosing the listings?
Thank you for reaching out to us, As per your questions here,
Yes, it is possible to migrate from another theme to Listify without losing any data. You can import listings either with a CSV or XML file using the WP All Import plugin. Allowing you to upload their content including images for the listing. See here for more information: How to Import Listings Using WP All Import.
Hope this information helps. Please let us know if you have any further questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, i have a directory site that uses wp job manager for the listings.
The url of the listing is https://domain.com/job/listing/
Is it possible to change the theme with Listify without losing the listings?
Thank you
Hi,
Yes, it is possible to change your WordPress theme to Listify without losing your existing listings. The listings are stored in your WordPress database and are independent of the theme you are using.
To ensure a smooth transition, here are the steps you should follow:
Backup Your Site: Before making any changes, make sure to create a full backup of your site. This includes your database and all your files.
Install and Activate Listify: Upload and activate the Listify theme from your WordPress dashboard.
Verify Listings: After activating Listify, check your listings to ensure they are displaying correctly. You may need to configure some settings to match the new theme.
If you encounter any issues during the process, feel free to create a support ticket, and we’ll be happy to assist you.
Thank you!
Best regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, how about the listing url?
I see domain/listing/listingname/ in your demo.
In my website the url is https://domain.com/job/listingname/
Hi,
You can change the URL structure to match the demo by updating the permalinks settings in WordPress. Here’s how you can do it:
Go to your WordPress dashboard. Navigate to Settings > Permalinks. Scroll down to the Optional section. Under Job base, replace the current value with listing. This will change the URL structure to https://domain.com/listing/listingname/.
If you need any further assistance, feel free to let us know!
Best regards,
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, i dont want to change the url structure. I want to keep my current url structure https://domain.com/job/listingname/
Hi
You can change the URL Job Base to be Jobs instead of listing.
This will change the URL structure to https://domain.com/job/listingname/.
Hope this helps. If you need any further assistance, feel free to let us know!
Best regards, Support
Hi, is it possible to have archiving page for listing locations; In example cities;
Thank you for reaching out to us, As per your questions here,
Yes it is possible. You can create static pages to render listings in specific locations. Here is a doc you can go through to understand this better.
I hope this clears things out. Please let us know if you have any further questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, gallery and featured image submission doesn’t work after the latest updates.
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/That way, one of our support agent can offer you guidance on this matter
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Dear Astoundify,
We would like to know if theme system supports commission fees upon online bookings, of each listing type/category. And how is that working: e.x. we get all the money giving next the amount to our listing clients or the system split the commission and charge it while it gives the rest to listing clients. Also does it support the previous ones with third party, local bank, plugins for charges with that way?
Thank you in advance!
Hey there,
With respect to your question here, commissions on bookings is not a feature directly provided by the theme. You would need to install the Products Vendors plugin and WooCommerce Bookings plugin first.
With the help of the Product Vendors plugin, you can actually specify a commission for the Vendors of which will be paid out to them. Here is a doc on this: https://kb.astoundify.com/article/511-how-does-a-listing-owner-get-paid-out-when-a-product-booking-is-purchased-on-their-listing/.
As for the payment charges, the theme supports the official payment gateways by WooCommerce: https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/. Any gateway here should work with the theme. However, for payouts, please note that Product Vendors plugin uses PayPal.
I hope this information helps. Should you have any questions, please let us know.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello John
Thank you in advance for you reply. You helped me a lot with that information but i would i also like to ask if we purchase the recommended plugin (woocommerce vendor) will this supported by your theme/back/front end also? I mean will the the look style (css) and components, features of listing directory be supported by vendors plugin? And also client be able to CRUD inside its dashboard its listing directory with vendors settings/commission/fees?
Best Regards
Thank you for reaching out to us and sorry for the delay, Just stepping in for John,
As per your question here, the plugin is very compatible with the theme. You can set all your favorable options from the back-end as the admin. However, there is no front-end support for the client as it currently stands. You can explore more about this plugin from their plugin doc here. Also note that this
I hope this clears things up. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, any updates on WPML integration for both theme and plugins?
Thank you for reaching out to us, as per your issue here,
You can use WPML with the theme but we mainly recommend Polylang.
I hope this helps. please let us know if you have any further queries.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Can elementor free or WPBakery Page Builder for WordPress be used to customize listify?? What limitations are there?
Hey there,
You can use Elementor with Listify. You will however need to first install our Elementify plugin. Elementify plugin enables support of Elementor by the theme. With the plugin, this facilitates building custom pages using Elementor. In order to therefore use the Elementify widgets, please create a new page from the Pages>Add New section within your dashboard and assign the Elementor Full width template to it. You can then proceed to editing the page using Elementor and using the Elementify widgets. Please also note that the Elementify plugin will enable you create and edit custom pages and not create or edit existing pages and listings. I would recommend checking out the blog post here: https://astoundify.com/blog/elementify/ on what Elementify exactly does.
I hope this helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Listify works in Spanish
??
Hey there,
In relation to your question here, yes the theme comes with a Spanish translation.
I hope this answers your question. Please feel free to reach out once again in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Woocommerce product vendors is required for the sale of coupons or products through listify??
Thank you for reaching out again, With respect to your question here,
Yes, you would need the WooCommerce Product Vendors and WP Job Manager – Products. Plugins in order to attach coupons to your Listify site. Please go through this doc to get an insight of how this is done.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
wp paid listing is also necessary for the sale of products and coupons?
What is the use of this plugin?
Thank you for reaching out again, With respect to your question here,
No, you don’t need the Listing Payments plugin. It is basically used to create listing packages to allow listing submission for a specific length, or number of submissions. When used with WooCommerce Subscriptions it becomes very easy to create recurring income for your website.
You only need the WooCommerce Product Vendors and WP Job Manager – Products plugins for the sale of products or attaching coupons to your Listify site. Please go through this doc and the doc on adding products to a listing to get an insight of how this is done.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Last question before buying listify
For the sale of products is it necessary to use the paid wp plugin listed? What is this plugin used for?
Thank you for reaching out again, With respect to your question here,
I think you mean the Listing Payments plugin which is used to create pricing packages for the listings. Users are charged to subscribe to any package of their choice for them to post their listings. However this plugin works hand in hand with WooCommerce Subscriptions plugin.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Just to clarify on this point:
You can allow your listing owners to sell WooCommerce products within their listings using the WP Job Manager – Products plugin. If you would like listing owners to submit and manage their own products, you will need to install the WooCommerce Product Vendors plugin.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Pre Sale Questions:
1. Can we use custom fields to the listing forms? I have listings with categories/listing type and each category/type listing form has different fields related to the category/type
2. Restrictions: I have plans with level. These paid subscribers will see other users lists, but certain features will be hidden to the user who have paid for a lower plan. So the restrictions are based on VIEWING USERS not Listing Author plan
3. Plans needs to have expiry and Listings also expiry. This will depend on the plan selected
4. Free plan needs to auto assign to the user as soon as they register
5. Can we have an option upload document feature as well? this needs to show in frontend according to the user plan. if not, can we Custom coding for file upload, is that compatible with your theme? is it set in a user friendly way. Or use a third party plugin with shortcode option?
6. Chat with the author?
7. I want to see how the backend form builder if possible just to get and idea if this is what we are looking for, also so to see how the restrictions are set
Thank you for reaching out, and we are here to help you.
As per your queries here:
1. You will need to use the WP Job Manager Field Editor plugin. This plugin will allow you to create custom fields for your submission form.
2. With both the WP Job Manager Field Editor and the Paid Listings plugin you can either show or hide specific fields based on the selected package. Please see this doc for further clarification
3. Both of these are much possible. You can set the expiry date of a listing when creating/editing a listing where you will need to set a specific date from the back-end. For the plans, you can select the expiry from the listing packages.
4. This functionality is currently not possible.
5. This is possible using the WP Job Manager Field Editor plugin.
6. As it currently stands, you can use the Private messages to contact authors directly.
7. As of now, we don’t have a backend dashboard for users. You can only view the back-end upon installation of the theme.
I hope this clears things up. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Is it compatible with wordpress 5.5 and the latest versions of woocommerce?
Thank you for reaching out again, With respect to your question here,
The Listify theme is fully compatible with the new WordPress 5.5 and also compatible with the latest version of Woocommerce.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Is it possible to limit the number of products that a user can publish? How is it possible to do this?
Thank you for reaching out to us, As per your question here,
You can not limit the number of products a vendor can post by default in a given listing. You can only manage to limit the number of listings as the admin when you Create Listing Package.
I hope this clears things up. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Is it possible to make reservations and orders? I want to make a restaurant repository.
I want table reservations at the restaurant and food delivery orders.
Best regards
Hey there,
Thank you for reaching out,
With respect to the issue here, you can make reservations and orders using a booking management system so that visitors on the listing page can book reservations with the service offered. To achieve you would need to install the WooCommerce Bookings (Plug-in sold separately).
Please go through our article here to see how this works.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I would like to add many lists of addresses however to facilitate I have these lists in a file. xls is it possible to insert from the file?
Thank you for reaching out to us, As per your questions here,
It is possible to import of all your listings which are stored in an XML or any CSV file fomart using the WP All Import plugin.
Please check out This Doc to see how you can achieve this.
I hope this helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Pre-Sales Qtn if you don’t mind.
I want to design a Online Hotel Booking Portal.
1. I would like the Booking Enquiry Email go directly to the Hotel & a copy to the Side Admin.
Is this possible ?
Or advise a 3rd Party Plugin to facilitate this ?
2. I have hundreds of Hotel details.
Does the theme come with a Bulk Upload feature ( VIA Excel ) ?
Or advise a 3rd Party Plugin to facilitate this ?
Thanks in Advance.
Thank you for reaching out to us, As per your questions here,
For the booking enquiry email to be sent to both the site admin and the listing owner, you must integrate your site with the Ninja Forms plugin. You would then need to follow the steps in this doc to achieve this.
You can do a bulk import of your listings[hotels] which are stored in an XML or CSV file using the WP All Import plugin.
Please read this doc to see how this is done.
I hope this clears things up. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thanks for the update.
As I understand, the Ninja Forms needs quite bit of work to design.
I need something ’’out of the box’ eg Woo Booking & easy to configure.
Is the Theme compatible with Woo Booking ?
https://woocommerce.com/products/woocommerce-bookings/It’s great to hear from you again, As per your question here,
Yes, the theme is fully compatible with the Woocommerce Bookings plugin. Please find out some of our docs here on how the plugin works hand in hand with our theme.
I hope this clears things up. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
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