Hi Thomas,

This is a notice coming from the WooCommerce plugin, probably because they require some sort of “tag” in the plugin code to say it’s compatible. But I see no reason why it shouldn’t work.

The plugin simply adds a little javascript to convert the related and upsells into a carousel, it should work just fine. It has nothing to do with order storage.

Is the plugin not working?

- AJ

ps: Depending on your needs, you could also just create a custom template for your product – https://totalwptheme.com/docs/woocommerce-single-product-template/ – and insert the Post Cards element (set the Type to Carousel) then for the Query Type you can select Upsells or Related. No need for a 3rd party plugin

Hello AJ,

The plugin is working fine. I have added this piece of code in your plugin to make it compatible:

add_action(‘before_woocommerce_init’, function() { if(class_exists(\Automattic\WooCommerce\Utilities\FeaturesUtil::class)) { \Automattic\WooCommerce\Utilities\FeaturesUtil::declare_compatibility( ‘custom_order_tables’, FILE, true ); } });

And now the message is gone. I appreciate the solution that you have provided with the single product template. I will try it to see how it works.

Best regards

Thomas

Very strange that the plugin is checking compatibility with all plugins regardless of what they are…I’m a bit hesitant to add the code in the plugin directly because it could require maintenance.

If you do keep the code on your site instead of class_exists I would recommend using is_callable on the function name to ensure if they ever change their plugin your site won’t crash. Example:

is_callable( '\Automattic\WooCommerce\Utilities\FeaturesUtil::declare_compatibility' ) {

This way if they ever delete their declare_compatibility function your site won’t crash with an undefined error since you are just checking for the class existence and not if the static class method actually exists and can be called.

- AJ

Hello AJ,

I have tested the solution that you have provided by creating dynamic tempates for product page. I have done everthing that i know to re-create my product page and it is 95% accurate but only thing that i don’t know is how to add a tab with Reviews and under Product title the ratings for reviews?

Image: https://prnt.sc/7zEjXWoqeF11

Image: https://prnt.sc/cpAASSWMZkxc

I searched through yours doc but couldn’t find anything associated with reviews and dynamic templates for single product.
Could you help?
- Thomas

Hi Thomas,

If you want the “tab” with the reviews heading you would need to use the “Woo Template Part” element and select the “Single Product: Tabs” so it can render the tabs natively like WooCommerce does.

For the Rating you can use the “Woo Template Part” as well and select the “Single Product: Rating” element. This will insert the WooCommerce rating element which links to the bottom. You can also use the Total’s “Start Rating” element instead if you prefer to not link to the tab and have a little more control over the design (size, color, etc).

- AJ

Hello AJ,

Thank you for you input but I have found what the problem was. Under the “quick edit” in products option i had option “Enable reviews” unchecked. Now it is checked and it shows review tab.

- Thomas

Oh, I forgot about that! Glad it was an easy fix

Hello AJ,

I have a problem if you could help me with it. I am using a WPBakery for products and when I add main content I always do it in “Backend Editor” but i don’t know if there is a bug in theme or WPBakery or maybe in WooCommerce but when i edit product in “Quick Edit option” (change price, stock, etc.) it automatically disable “Backend Editor” and enables “Classic Mode” when i open product normally to edit and that is frustrating for me because i have to once again enabled “Backend Editor” for every product that i edit quicky in “Quick Edit option”. So is there any option in theme, WPBakery or fix to just have “Backend Editor” always enabled?

Screen (Disabled Backend Editor after Quick edit): https://prnt.sc/X7RkZB5_reHw

Any help would be appreciated.

Kind Regards
- Thomas

Hi Thomas,

First, I would ask why are you using WPBakery for the products? Because depending what you are doing you may be better off with a global/dynamic template – https://totalwptheme.com/docs/woocommerce-single-product-template/ – I always mention this because often I see customers basically inserting the same code on every post/product which is not only a pain to do it also creates a lock-in affect.

For most sites you should never need a page builder for singular product descriptions. Actually, in most cases I would only recommend using a page builder for complex pages and for dynamic templates only. Singular posts should generally not require a page builder as posts/products generally should share the same layout/design across all of them for consistency.

Now, WPBakery uses a custom field to store whether the post should open with WPBakery or not. What’s happening in quick edit mode is it’s saving the product but resetting the value of the field (because of how quick edit mode works). I left a comment on the WPBakery page to let them know of the issue.

If you want you can add this code to your child theme or code snippet plugin:

// Force WPBakery to open when editing a product
add_action( 'load-post.php', function() {
    if ( isset( $_GET['post'] ) && 'product' === get_post_type( $_GET['post'] ) ) {
        add_filter( 'wpb_vc_js_status_filter', '__return_true' );
    }
} );

This will make products always open with the WPBakery page builder by default regardless of anything.

- AJ

Hello AJ,

Thank you for the fix. It is working.

Yes i know about dynamic templates but tell me something if you don’t mind. I always wanted to ask you this. I have 15 different products (bedding, clothes, electronics, healtcare, etc.). How can i put dynamic templates to all of that products? The content is not the same for any products so i would need to create 15 different dynamic templates and then i would need to assigned them under each product under “Themes Settings => Dynamic Template”? Is that correct? I don’t see any other option for this. I have clothes for men (t-shirt, pants, etc.), women (hats, jackets, etc.), childeren (pajamas etc.) how can you add different images in the body content without WPBakery? I have Featured image and Gallery images but i also have images in content so how can you add or modify this in dynamic templates? With WPBakery i can add a row split it in 2 columns (60/40) or any other aspects and add images on left or right column.

And one more thing about dynamic templates how do you create upsell and related products titles? I know that i can use “Post Cards” to create upsell and related products but in “Post Cards” there is no option for adding title, so to add a title i would have to use “Headings” and that would be strange. If you don’t have any related or upsell products the title is always there. With default WooCommerce upsell or related products the title is showen when product are added and if there is no products the title is hidden also. Any idea or solutions about that?

Image (Dynamic Body): https://prnt.sc/ZYtE4xh6_vX_

- Thomas

Hi Thomas,

The whole point of dynamic templates is you create 1 template and assign it to all the products. The template should be created to pull the data from the product.

You can use custom fields to define extra data for your post types if you have various data you need to define on a per-post basis to then display in a dynamic/global template.

For posts that are NOT products you can use the theme’s gallery metabox to add and display images in dynamic templates – https://totalwptheme.com/docs/using-post-gallery-image-galleries/

The problem is because WooCommerce has it’s own gallery field the theme won’t add it’s own to the post type. Instead if you insert an element in your product template (lets say the image grid) and select to display the “Post Gallery” it’s going to pull the WooCommerce gallery images.

If you need an extra gallery field it would need to be done either with some custom code or plugin to register a new gallery field.

Most WordPress developers are already using ACF Pro on their sites, which is fully supported by Total – https://www.advancedcustomfields.com/ – so lets say you needed multiple image galleries, you could add new gallery fields to your products (only ACF pro has the gallery field type though – https://www.advancedcustomfields.com/resources/gallery/).

Various elements support displaying images from custom fields (like the ACF gallery). For example the Post Cards element you can set your Query Type to “Custom Field” then choose your ACF gallery field. Or in the Image Grid element you can select “Custom Field” for source.

Now, if you don’t have ACF Pro or prefer using code you can register custom fields with the theme’s class – https://totalwptheme.com/docs/snippets/add-custom-metaboxes-to-total/

Or not even use code and just define extra data via the WP UI – https://wordpress.org/documentation/article/assign-custom-fields/ – any element that can display images will work with a custom field that returns either an array of image id’s or separated string of image ID’s.

In the Total 6.0 update to be released this weekend – https://totalwptheme.com/docs/upcoming-update-changelog/ – I’ve also added support for the ACF repeater field. This allows you to add repeater type data to posts. I made a sample video for another customer showing this – https://a.cl.ly/jku0N5DK

To explain the video…I created a repeater field in ACF called “testimonials” where the field has an option for name, text, image and link. Then I created a template to display those values. Then I added the ACF repeater element to my portfolio dynamic template. Now I can define as many “testimonials” as I want in any given portfolio item to display on the page however I want. Hope it makes sense…

This new element is a real game changer for ACF pro users (many of my customers are) as it will make it possible to create some really unique layouts driven by dynamic fields.

Total 6.0 has a new Heading field for the Post Cards element for the exact reasons you explained: https://a.cl.ly/Z4u9gkzw – you can also use the “No Posts Found Message” field in the Post Cards to say something like “no related products” – this way you can keep the design consistent across pages with the heading but not have an empty space.

- AJ

Hello AJ,

Thank you for that info. That will come very handy in new sites but for existing one i think this procedure is a bit complicated rather then just having as it is.

Could you provide an idea or solution for Related / Upsell Titles? I would very much appreciate it.

And one more thing about dynamic templates how do you create upsell and related products titles? I know that i can use “Post Cards” to create upsell and related products but in “Post Cards” there is no option for adding title, so to add a title i would have to use “Headings” and that would be strange. If you don’t have any related or upsell products the title is always there. With default WooCommerce upsell or related products the title is showen when product are added and if there is no products the title is hidden also. Any idea or solutions about that?

- Thomas

Hi Thomas,

My last reply was very long, sorry about that. In the last paragraph I mentioned that the upcoming Total 6.0 version has a new heading tab – https://a.cl.ly/Z4u9gkzw – this way you can add a heading and if there are no posts shown in the cards the heading won’t display either.

- AJ

Hello AJ,

Could you help me with this below (Theme Total 6.0.1):

Post Cards
  - Testimonial
       - Carousel
         - Auto Play (Does not work)
         - Animation (Slide does not work)
       - Entry
         - Excerpt Length (Does not work – Enter how many words to display for the excerpt. Only -1 works to show full post and 0 to hide the excerpt. If you enter 5,10 or 30 it shows you what you have written in the excerpt.)

Navigation bar (Style – List)
       - Menu (Icons not Showing – I add them under menu “Menu Icon” from Icon Library). If i add them like this [ticon icon=”caret-right”] then they apear. But if i select from Icon Libary then nothing. That is for “Navigation bar element”.

Maybe i am doing something wrong but i check everthing 3 times and i could not get it to work, anything from above.

– Thomas

Hi Thomas,

• If you add custom excerpts it will always display the full excerpt. This is the whole point of the post excerpt functionality. You would never add a custom excerpt if you then want to trim it automatically. But you can crop custom excerpts using a snippet if you really wanted to: https://totalwptheme.com/docs/snippets/trim-custom-excerpts/

• The Navigation bar element doesn’t use the core WordPress menu walker, it uses it’s own custom code so the icons don’t get added automatically. This was an oversight on my part when introducing the new icon selector for menus. I will add support for the new icon selector to the Navigation Bar element in the patch coming today/tomorrow. Thanks for the heads up!

- AJ

Hello AJ,

Thank you for your answers. But Post Cards Excerpts are custom excerpts? What about blog excerpts? There are settings under blog in customizer for length but if i use Post Cards: News 2 for example and add your custom code for croping it still don’t work.

Can you tell me please about Testimonial Carousel and auto play and slide? There is no animation if you select slide insted of fade.

For excerpt i will just shorten text the old fashion way – by modifying text.

- Thomas

Hi Thomas,

1. I’m not understanding your question about excerpts. But I’ll try to explain to see if it helps. Basically if you enter a custom excerpt into the WordPress field which looks like this:

• Custom Excerpt in Classic Editor: https://a.cl.ly/xQukeR6N
• Custom Excerpt in Gutenberg: https://a.cl.ly/8LuWxqo7

The theme will NEVER trim those excerpts. That’s because these are intended to always display as they are added. But if you use the code snippet I provided in my last reply – https://totalwptheme.com/docs/snippets/trim-custom-excerpts/ – then these custom excerpts will be trimmed to your defined excerpt length.

2. The testimonial “carousel” doesn’t have an animation setting but the testimonial “slider” does – so I think you mean the later. Anyway, I just tested with the slider animation and it’s working correctly: https://a.cl.ly/mXuNoDxr

If your slider isn’t animating, can you please share the URL so I can take a look? Thanks!

By the way, I would highly recommend keeping auto play disabled for a text based slider. The reason is because if it’s located in the middle or the top of the page and the user scrolls down, when the slider animates if sliders are different heights it will cause the page to grow/expand which can be very annoying for the visitor.

I will consider disabling auto play in the element by default, but the concern is that customers updating could get upset since it’s always been enabled by default.

- AJ

Hello AJ,

Can you help me with one problem. How can i hide quantity + / – buttons when stock is only 1 for product? I don’t know if this is a bug in WooCommerce or Total but in previous versions everything was ok. But now it is not. I am attaching two images.

Vertical buttons: https://prnt.sc/jeFWiNu6VM_Q
Horiszontal buttons: https://prnt.sc/DNh3ABIzwu5S

Kind regards,

- Thomas

Hi Thomas,

It looks like WooCommerce adds a hidden input for the quantity even if only one is allowed (not sure why). This CSS should fix it:

.wpex-woocommerce-product-qty-btn-wrapper:has(input.qty[type=hidden]) .quantity {
    display: none;
}

This uses the modern :has() property which is supported by all modern browsers now: https://developer.mozilla.org/en-US/docs/Web/CSS/:has

I am adding this in the next update as well.

Thank you for reporting the issue!

- AJ

Hello AJ,

Is there a way to change only “Header Replace Search input” with custom shortcode? I am using Advanced Woo Search and this is the shortcode [aws_search_form]. I would like to have this one insted of the default search, but on the blog page in the sidebar i have a default widget search and i would like to keep the old search since there are no products in blog so there is no point of using Advanced Woo Search there.

- Thomas

Hi Thomas,

Thank you for your patience.

Yes it’s possible using this code:

// Override header replace search form:
add_filter( 'totaltheme/header/menu/search/form', function( $form ) {
    return do_shortcode( '[aws_search_form]' );
} );

And then you will likely need to target it with custom CSS so that it looks good.

- AJ

edit: I modified the snippet a bit.

Hello AJ,

Thank you for that snippet. It works great. Yes i already had CSS prepared for Search.

I have one more question about font size in TinyMce. Can you tell me how to add your code to functions.php so that it is not overridden after update of primary theme?

/** * Custom font size options for the editor. */
public function custom_fontsize_formats( $settings ) {
$settings[‘fontsize_formats’] = ‘10px 13px 14px 16px 18px 21px 24px 28px 32px 36px’;
return $settings;
}

I have to add a few more sizes to it but everything i tried did not work. Even your code from a Blog page in late 2023 did not work.

- Thomas

Hi Thomas,

I personally would NEVER recommend manually setting font sizes in the editor.

In fact in Total 6.0 I completely removed the font size selections from the editor, they will only be added if you have “Classic Styles” enabled in the Theme Panel (which is disabled on all new installs). In fact, for older sites I would generally recommend disabling Classic Styles and browsing the site to make any changes to support the newer/modern theme layout and font sizes. More details on the 6.0 changelog: https://totalwptheme.com/docs/changelog/6-0/

Why wouldn’t I recommend using the font size field in the editor?

We’ll, because it manually inserts inline CSS into the editor to modify the font size. If you or your client ever wants to change font sizes on the site you will spend a lot of time trying to locate and change those manually added font sizes everywhere. It also can make it hard to track what sizes are being used throughout the design.

Your site should be using consistent font sizes, which you define in the customizer and then occasionally you would use different font sizes in builder elements like the heading element. For the most part your body should be 16-20px and then any larger text would be for the headings (h2,h3,h4), occasionally smaller text for the header menu and a larger font size for the logo (if it’s text based). For most sites you shouldn’t be adding different font sizes in the editor – ever.

If you must set custom font sizes directly in the editor (as opposed to a builder element) and in general you should be using the preset font sizes so you can control them globally – https://totalwptheme.com/docs/preset-font-sizes/

You can access these in the editor as well under the Formats button: https://a.cl.ly/z8u9rl5P

- AJ

Hello AJ,

Hope you are doing well.

I have a question about ajax filtering. Is it possible to modify this code that you wrote “https://totalwptheme.com/docs/snippets/advanced-ajax-filter-example/” to work with sidebar for filtering products by custom taxonomy (let say color, size, etc.)? If not do you have any examples that do? I have searched for plugins and they are all bad. So i would like to do this with code.

Best Regards,
- Thomas

Hi Thomas,

Yes it’s possible to modify the code for product filtering.

In the example snippet if you look under the ”/* Category Dropdown */” example you can see how I get a list of terms using the WordPress get_terms function, you would use the same function to get terms for any taxonomy, such as “color, size, etc”.

Just keep in mind that this filter only works along with the theme’s Post Cards element.

I’m not sponsored or affiliated with this plugin, but I have noticed a lot of WooCommerce sites using this plugin for their filters: https://wordpress.org/plugins/filter-everything/ (not sure if you need the pro version though for WooCommerce).

- AJ

So if i use default Woo functionality your code will not work unless i set up a custom dynamic product template and then add your code? Every free plugin i check works fine but they lacks features like hide empty terms and that is only available via paid version.

Hi Sanny,

You’ll need to check your server PHP error logs to see what sort of error is showing up. The console error suggests that there is an error when running an AJAX function which means there is a server side error, which is going to be PHP related, so we need to check the PHP error logs.

I downloaded the plugin and tested it and it’s all working for me: https://a.cl.ly/8LuNWdeG – but my table isn’t making any AJAX requests so I’m not sure how to recreate your issue.

Now, switching theme’s doesn’t necessary prove anything. The error could be caused by something like a PHP memory limit and switching themes just clears up a little memory and then it works. Also, if you are using a child theme it’s possible there is an error in the child theme which is causing the issue.

I do see your site uses a child theme, does switching to just the parent Total theme fix the issue? If so, you will want to revise the child theme for any errors.

- AJ

ps: I tried browsing your site but couldn’t locate which page had the pricing table, maybe if you share the URL that has the table on it I can inspect the page and see if anything stands out.

Morning AJ,

thanks for your – as always – awesome support and will to help.

PHP error logs: -> stays empty, no errors are shown. I talked to the hoster support and they said, that if it stays empty, there seems to be no mistake

Here you can see the error: -> https://die-baggerei.de/debug/

I have an old staging website, where it is still working, maybe that helps? -> https://check.die-baggerei.de/preisliste/ -> WP 6.3.5 / Total 5.9

Both on same server, both use(d) PHP 8, (live-site is now 8.2) but switching to 8.2 / 8.3 did not change anything.

Does switching to just the parent Total theme fix the issue? -> no, unfortunately it does not.

Anything else I can provide to you?

Thank you and have a nice day!

Best, Sanny

Hi Sanny,

I see the code is added inside a WPBakery text block and I know that WPBakery somewhat recently updated the text block to sanitize some stuff for security reasons. If you instead add your table shortcode via the theme’s shortcode element does it work?

Since your support has expired you won’t be able to submit a ticket, but if you want you can email me directly to wpexplorer[at] gmail dot com and if I can get WP and FTP access I should be able to troubleshoot this.

- AJ

Morning AJ,

sorry for my late response, i was away during the weekend.

I tried to add the shortcode via shortcode element, but unfortunately it did not change the result. I will write you an email with the data you need, thank you so much!!

Have a great start into the week!

Best, Sanny

Hi,

This is Aj the theme author. It’s impossible for me to know if you would encounter any issues from the provided information. So no, I can’t foresee any potential issues. Usually when customers have issues when updating it’s because they don’t update the bundled plugins (mainly Total Theme Core and WPBakery), they don’t clear their cache after updating or their server is very outdated and not compatible.

I have some extra precaution tips on the docs if you are interested: https://totalwptheme.com/docs/update-theme/

And of course, if you ever update and have any issue, let me know so I can look and help fix whatever it is.

Your current version is like 4 years old. I highly recommend you keep your site updated whenever there is an update available and read the changelog so that you are aware of what has been changed, optimized and/or added – https://totalwptheme.com/docs/changelog/ – going back and reading through all the changes over years can be very overwhelming.

Of course you don’t ever need to really read the changelogs, but if you are making advanced modifications to the site it’s always a good idea. Also, you may be interested in new features added to the theme for use on your site.

- AJ

ps: I am releasing a 5.18 update this week, most likely tomorrow, if you wish to wait for that.

Thank you for your quick response. I use VaultPress so if there are issues I can quickly restore. I’ll wait for the most updated update. I did get very behind updating my site but plan on making it more active.