518 comments found.
my menu has disappeared and doesn’t get visible by following any steps… I updated to a newer version and started facing this.. also tried to rollback but it doesn’t work!
Hello, please try the following:
1. Make sure all the required plugins are installed, including UiCore Animate and UiCore Elements.
2. Go to Theme Options and Save.
3. Purge any caching.
Hi, i noticed that WPML is not really supported with “element pack pro” which makes a huge part of your theme. i’ve been facing many errors because of this. do you have any documentation on this?
or can you suggest a translation plugin that works well with your theme / element pack pro.
Hello, we don’t have any control over Element Pack Pro, but we can help you with a manual configuration for the missing widgets. Please reach out at hello@uicore.co and we’ll assist you.
Hello, please try the following:
- Go to Elementor – Tools – Regenerate CSS - Go to Theme Options and Save - Purge any caching if available
hi, do you recommend a performance plugin with you theme?
Hello, we recommend using W3 Total Cache.
Hello,
Is there a way to change to Portfolio permalink, because i want to use it in team also not only portfolio but the portfolio is written in the url
Thanks
Hi, sure, you will need to set a custom portfolio page which will also change the permalink: https://help.uicore.co/docs/uicore-framework/portfolio-page#custom-portfolio-page
Hello, Can we disable footer on this demo;https://vault.uicore.co/online-banking/ Thanks
Hello, yes, just go to Theme Builder – Footer and set the item status to inactive.
Hi. I have updated theme to the latest version. Also UiCore Elements plugin (as theme suggested) which ended braking Elementor editor (left control / widgets panel). Error:
[error] 3958706#3958706: 3080 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Class “UiCoreElements\Controls\Post_Filter” not found in /wp-content/plugins/uicore-elements/includes/widgets/post-grid.php:88 Stack trace: #0 /wp-content/plugins/elementor/includes/base/controls-stack.php(2386): UiCoreElements\PostGrid->register_controls() #1 /wp-content/plugins/elementor/includes/base/widget-base.php(1065): Elementor\Controls_Stack->init_controls() #2 /wp-content/plugins/elementor/includes/base/controls-stack.php(569): Elementor\Widget_Base->init_controls() #3 /wp-content/plugins/elementor/includes/base/widget-base.php(192): Elementor\Controls_Stack->get_stack() #4 /wp-content/plugins/elementor/includes/managers/widgets.php(390): Elementor\Widget_Base->get_stack() #5 [internal function]: Elementor\Widgets_Man” while reading response header from upstream, client: 31.15.168.58, server request: “POST /wp-admin/admin-ajax.php HTTP/2.0”, upstream: “fastcgi://unix:/run/php/php8.3-fpm-esotehna.sock:”, host: “”, referrer: “https:///wp-admin/post.php?post=705&action=elementor
Disabling UiCore Elements plugin result in Elementor working again, but there is no content which was built using widgets of disabled plugin.
Hello, please set up admin access at hello@uicore.co and we’ll debug it. Thanks
Hi. Admin access was sent to hello@uicore.co. Thanks!
I am trying to install the “corporate” demo however this is not showing on the import page, also the home page for this demo is not on the uicore elementor import page.
I believe it is missing as all the others are on there.
Hello, please try going to Theme Options – System – Refresh UiCore Data, then run demo import again.
Hi, I have tried this on many occasions. It is only that demo which is missing which makes me think its a wide spread issue? Is it possible for you to check if it is please and how you suggest i can get it added please?
I have just checked on the UiCore Library and the homepage demo is not on there, is it possible for you to add it as all the other pages are on there? https://outgrid.uicore.co/corporate/
.
Ok, got it. The homepages from other themes are not available in the template library, so you can only access the templates from Vault.
The demo pages don’t seem to work well.
Hi, thanks for the notice. It should work fine now.
Hi, i’ve set a url for my CTA button ( in header ) but it keeps going to ”#” – why is that, and how can i change this? – Sorry ( i logged in with wrong account before ) – i did the theme update but still not working.
Hello, it can happen that the automatic update failed. Please make sure that UiCore Framework plugin version is 5.0.13. If not, try doing a manual update: https://help.uicore.co/docs/uicore-framework/theme-update#manual-update
Hi, i’ve set a url for my CTA button ( in header ) but it keeps going to ”#” – why is that, and how can i change this?
Hello, this has been fixed in a previous version, so please update the theme in Theme Options – Updates. If the automatic update fails, please try a manual update instead: https://help.uicore.co/docs/uicore-framework/theme-update#manual-update
Your newest update 2.0.13 breaks the header of my site – adds all logos in from the media files. Something up with that? I had to roll back to previous version.
Hi Pamela, we haven’t seen this issue on our end, so please set up admin access in a new ticket at https://help.uicore.co/, and we’ll check.
Hello, i want to use your E-Learning Demo with Tutor Pro. i have set everything, i have just one problem, how to set tutor pro user dashboard menu in the header like that https://prnt.sc/fVyuDdtwSo_I ? i did not find any solution within your theme
Hello, that looks like a custom menu. Can you please share the website URL to check how it was built?
Hi, when registering, it said “Phone Number field is required”, however, there is no phone number filed in the form.
Please try now
All right, it looks like that sidebar was custom built by Rainbow Themes for their theme Histudy.
Is it possible to have a centre header? But to have the menu on the left, logo middle and rest of the menu on the right?
Hello, you can use the center layout in Theme Options – Header. The menu will show on the left side, but you can use the Widget Area in Theme Options – Header to create a custom menu for the right side. After activating the widget area, go to Appearance – Widgets, and add individual paragraph blocks with links.
This is the best landingspage theme my best friend using : please add custom menu to every page ! You can make unlimited landingspages but i cant select a manually made menu differently to a page.
If this option is there later , this would my favorite Elementor landingspage theme. I love the standard menu header , but stick to 1 menu at the moment. Please add option custom select menu. Great coded
Hello, thanks for your appreciation. You can achieve that using this plugin: https://wordpress.org/plugins/different-menu-in-different-pages-and-posts/
Thank you
Brings white screen. When deactivate UICore framework plugin the website works fine but theme layout can’t show well without UICore framework plugin. What to do now?
Hello, this guide should help you: https://help.uicore.co/docs/uicore-framework/blank-page-after-update
Hi, UiCore team, nice work first of all. I have a quick presale question, as every theme you have built are on coreui framework, I cannot decide which one to get, can you please tell me the differences between these themes? Are the differences only the pre-built demos or there are some other feature differences? I have also noticed that you have UiCore Pro, how would I be able to pay for that? I mean by credit card or something else? I sent you an email from your profile page but have not had any reply. Your reply would be appreciated. Thank you.
Hello, all our themes get the same features and updates, and the difference is the ready-made templates.
UiCore PRO offers the same features, but with unlimited usage and white-label manager. The payments are managed by Stripe, so you can pay with credit card.
On Chrome (mobile) the theme styling doesn’t work – just looks broken. I have to “request desktop version” and then it all works normally — is there a way to fix this? Thanks
Hello, can you please share your website URL? It should work fine on Chrome mobile.
hi there. thanks. I managed to resolve this. was a plugin conflict.
facing issue with the theme and after updating the theme ….. website is blank – https://webyroot.com/
Hello, please follow this guide to fix it: https://help.uicore.co/docs/uicore-framework/blank-page-after-update
Your Support is down. The link leads to a 502 Bad Gateway error message. This is urgent. I have bought two theme and even signed up for UICore Pro.