245 comments found.
I am trying to activate the theme so that I can download the demo content, but it keeps saying the theme has been activated on another domain. I have not used this on another domain. Is there a way around this? It is urgent
Hello,
Thank you for using our theme!
We deregistered the purchase code for you. You should be able to register the theme now.
There is also an option to deregister your purchase code via deregistration form at our Help Center in “My Products” section of your account. If you are unsure about the domain where the theme was previously registered, you can enter any url (like google.com), and in the error message the correct url will be written.
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Elated Portfolio part of
Qode Interactive
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No update since 2 years now… Is this theme “dead” ?
Hello,
The theme is supported and will continue to be updated. At the moment, we don’t have an ETA for the update’s release.
The current version of the theme is compatible with the latest version of WordPress and PHP 8.2.
In case you need an immediate update of any bundled plugin, you can contact our Help Center and one of our support agents will gladly provide the updates.
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Hello ! Thanks for the info. Is this theme compatible with Elementor ?
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What is the latest version of this theme?
Hello,
You can find changelog in this link.
If you need to update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins.
Bundled plugins do get updated with the theme, however, in case you need immediate update of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
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Hello,
I would like to know how i can remove the categories under the product on the shop page and on the product. Some items are in 6 categories and looks silly… they have to be removed…but how? Thank you
Hello,
This can be hidden with some custom css and our support agents can assist you with this. Please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
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Hi, presale question:
How can I hide the fact that I’m using this WordPress theme when I query from website analyzers or crawlers such as:
https://inspectwp.com/en https://whatwpthemeisthat.com/ https://www.wpthemedetector.com/ https://scanwp.net/Does this theme include any functionality to hide this type of data? If not, can you please point me to a plugin that does this?
Hiding certain information about the theme used without limiting the ability to update it when there are new theme updates available is essential for my client.
i.e. this is like creating a “white label” theme.
Thanks.
Hello,
This is not one of the theme features. You can try to use some 3rd party plugin to achieve this, however, we cannot give you an exact recommendation since we haven’t tested such plugins with our themes.
Support
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In that case, will I have any problems with future theme updates if I rename the theme folder and the corresponding child-theme on the server from the start, and also in the style.css file? What considerations should I take into account so that no errors occur?
We recommend checking this article which can be applied for our themes. As for style.css file, you can keep the backup of your altered version in case it gets overwritten during update and then add it again.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Hi, is it possible in Amedeo theme to have the logo be text instead of an image? it Would be really useful to have this feature. Maybe there’s a way to get around it?
Hello,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Hello again,
thank you so much for your help!
I have one more question to ask – even though everything works as it is supposed to, I am experiencing an issue while styling the Woocommerce pages /my account, check-out and cart/. For some reason these pages are being displayed completely differently from Amedeo theme. Would you be able to help me with this as well?
To compare: - https://www.prahoproject.com/checkout/ - https://amedeo.qodeinteractive.com/checkout/
Thank you so much, Annamarie
Hello,
You can delete your current cart and checkout pages (these are pages which are automatically generated by WooCommerce). Then create empty pages called Cart and Checkout. After that navigate to WooCommerce > Settings > Advanced and set pages you’ve created as Cart and Checkout pages. This way the templates by the theme will be used.
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Hello lovely Amedeo team!
I am facing a few issues I cannot solve.
The first one is – is there a chance to hide the “previous project” and “next project” in portfolio site? Also, the pictures do not appear in mobile version but that would not be an issue anymore if I managed to delete this section anyway. - https://www.prahoproject.com/portfolio-item/ozveny/
The second one is – for some reason, the slider revolution appears only on my computer view. not on laptot, ipad or mobine view. I have tried everything but it does not work.
Would you be able to assist me with these two questions?
Otherwise everything works great, I am super happy with the thee! 
Thank you, Annamarie
Hello,
You can disable the navigation in Amedeo Options > Portfolio with “Hide Pagination” option.
Please check the visibility options in Slider Revolution.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Hello again,
have tried to check all the visibility settings, however, I do not think that is the issue. However, my license has expired so I cannot submit a ticket.
Is there a chance to ask for your help anyways? This is the only issue I experience.
Thank you so much, Annamarie
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Hello,
could I kindly ask you to deactivate m license on prahoproject.cz/en/ as I deleted the website and will install it somewhere else?
Thank you so much, Annamarie
Hello,
Thank you for contacting us.
We have deregistered the purchase code for you. You should be able to register the theme now.
Support
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Thank you so much, you are amazing! After installing the theme I am having an issue with WPBakery as it says I need a license for it as well. However, I thought it should be part of the theme. Would you be able to assist me with this? Thank you!
You’re welcome, glad that we could help!
Bundled plugins do get updated with the theme, however, in case you need immediate update of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with the latest version.
Support
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Thank you! So if I wait it will get updated automatically? And I am having the same issue with RevSlider, is it the same case? Thank you!
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Thank you so much!
Support
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Is this theme still being supported ? I’m not able to get the slider revolution working as the one that comes with the lates theme seems outdated. now my slider revolution doesn’t work
Hello,
The theme is supported and we will continue to update it.
Bundled plugins do get updated with the theme, however, in case you need immediate update of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
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Hello – I am having an issue with a large gap between the bottom of a gallery type post in my blog and the excerpt text for the post and unsure as to how to correct this. Is there a css code to fix? Thank you!
Hello,
Thank you for writing in.
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include URL of your site, and one of our support agents will check and assist you with this.
Support
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Hi, I’m trying to add a search icon and a shopping cart icon to the menu, to make it look like it does on the “Shop Home” page template, but I can’t add them. I’ve already installed the “classic widgets” plugin and tried to add these widgets this way, but nothing appears when I preview the page. Can you please help?
Hello,
Please navigate to Appearance > Widgets and add this widgets to the header widget areas. For a more detailed overview of available widgets and widget areas please check the documentation in this link.
In case you need further assistance please submit a ticket at our Help Center or contact us through this email, include your purchase code in the email, and one of our support agents will gladly help you.
Support
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Hi,
Thanks for the help. I managed to solve the problem, now the cart and search icons appear in the widget menu areas.
The solution I found was to create a new page (blank page) and here the widgets already worked. As I was working on the page “shop home” that came with the demo, the widgets didn’t appear. So created a new page, and it worked.
You’re welcome. We are glad that you’ve managed to resolve this.
It could be that your previous “shop home” page had a different header settings on the page. Local page options will override global theme options and you can find more in this article – The Global And Local Settings Info And Troubleshooting.
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Hello,
I had purchased a license for a theme to install on a domain name, which after a few months we disabled it from that domain name. Now can’t we use it under another domain name with the same license? (because it gave us an error message). PS: We are also trying to login to your website but the login page is not working and we need to find a solution immediately.
Thank You!
Hello,
We have deregistered the purchase code for you. You should be able to register the theme now.
Please note that it’s necessary to deregister purchase code before resetting your database or reinstalling your WordPress.
Support
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Thank you very much!
Support
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Good morning! I would like to purchase this theme but the last update was about a year ago. Is there an update planned soon?
Hello,
Thank you for taking interest!
The theme is supported and it will be continued to be updated. At the moment we don’t have an ETA when the update will come out, however, we can say that the current version of the theme is compatible with the latest version of WordPress and PHP 8.2.
Do let us know if you have any additional questions.
Support
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hi. i like the theme. i would like to buy but i want to know if i can make the logo centralized amd enlarged at the top. so that people see a very large logo when the hit my site
Hi there,
Thanks for taking an interest! Please check this page that show you the centered header type that is available within our theme options: https://amedeo.qodeinteractive.com/shop-home/
Everything that you see on our theme demo is possible to achieve. We hope this helped and let us know if you have any additional questions.
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Where do i translate “-Show All” in Portofolio Menu?
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Support
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PLEASE HELP i want use the template but they said i already use the licence and i don’t how to resolve the problem.
can you answer please even if my support expired
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
Support
Elated Portfolio part of
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Hello, I’ve recently started flipping through the theme and have a couple questions. I tried going through the CSS files but none of my changes seem to reflect what I’m attempting to achieve. Can you enlighten me on the possibility to do the following:
Boxed Layout: - Ability to set custom Boxed Layout - Ability to disable “Item Style” (hover over image) – Or set the overlay color (.eltdf-portfolio-list-holder.eltdf-pl-overlay-shader ?) - Click Behavior: – To Lightbox (& scroll through other images within portfolio) – To gallery/shop/page
Portfolio list:Thanks!
Hi there,
Thanks for writing in!
1. You can have a boxed layout and set the width of the boxed layout throughout the themes options. The overlay can have a shadow overlay boxed. You could additionally perhaps use CSS to target a specific color.
2. If you refer to the portfolio list the portfolio items within the list can lead to a portfolio single item, or you can set on each portfolio single and Portfolio External Link that will lead to a gallery/shop/ page. Also Pretty photo can be enable, so you can set ether gallery behavior on click or that it lead to a page.
We hope this helped and let us know if you have any additional questions.
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Hi! Thanks for getting back to me. It seems that only a predefined values can be set for width. No problem.. I am having issues with the child theme css not being loaded after the parent theme.
Hi there,
Please submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
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The WP Bakery plugin you provide with the latest theme version is not compatible with it. It displays code in stead of a backend editor.
Hi there,
If you need an immediate update of any of the plugins, please send us a mail to our help center providing your purchase code in it and one of our support agents will provide you with latest versions.
Thank you.
Support
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REDACTED
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Elated Portfolio part of
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