1179 comments found.
Does this theme has number of room management? Let say this room only has one unit, after people book on specific day it won’t available for booking on the specific day.
Hi,
yes sure, you can manage the quantity of your rooms. For example if you have only one room and an user book this room it became not available for the date selected as requested on your example.
Thanks and have a nice day Nick
Hello. I am intrested in buying this theme for a hotel project. I would like to ask you if it supports integrations for Booking, AirBnB, and other such systems and also if it can be integrated with the hotel booking system. Thank you
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
I have submitted a support ticket on the support portal. It is very important to me. Could you please review it and provide feedback as soon as possible?
Hello, Please check support ticket
Hi,
thanks for let me know, please send me the link of your ticket, in this way I can check.
Have a nice day Nicdark
how to upload logo, any specific size ? not even taking the logo in my website no matter what.
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdarkthemes.com/Do i need to purchase separate elementor pro?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdarkthemes.com/Hello. I would like to link all the book now buttons to an external link. Kindly advise how i can do that.
Hi,
please contact our team through our contact page if you have any problems to contact the support team, we will help you to get in touch with the team :
https://www.nicdarkthemes.com/contactThanks and have a good day Bye
Hello how are you? We are intrested in buying your theme.We would like to ask a few questions. 1)If your theme is baesd on elementor builder? 2) Is it compatible with the latest versions of wordpress-woocommerce? 3) Is it possible to disable the booking function and just have a button contact us? Thank you
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hello, I liked the theme and before purchasing, I would like to know if I can change the header image for a YouTube video
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Please reply to ticket. I raised ticket on Jun 5, 2024 and am still waiting for reply
Hi,
the support team told me that your ticket has already been answered. Check its status.
Have a nice day
Hi, the support team has just responded to my ticket.
Can you please check my support ticket?
Sure, thanks for let me know Nick
How to set pages, like i want to use the single room gallery , instead of single room with video,
How to remove the text “new” in menu
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button. Then make the login and click on “Open a ticket”, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdarkthemes.com/Thanks for let me know Nicdark
Hello. Congratulations on your work I have questions before purchasing your theme. I beg your pardon for asking so many questions. If it is possible to make these configurations with any of your products, I will buy.
1 – Be compatible and synchronize with booking sites such as Booking and Airbnb. (we will put our website on these platforms)
2 – Compatible with payment with Redsys Unified Gateway for WooCommerce
3 – It is required to be able to establish the minimum reservation, in 2 people.
4- Our hotel is only rented to the same group of people, and depending on the number of guests the price will be one price or another. would this be possible?
5- The Hotel has 3 rooms and if someone books a single room in the house, the remaining rooms in the house cannot be reserved for those dates, would this be possible?
An example:
a-one room (1 or 2 people), the rest of the rooms are no longer available.
b- 2 rooms (2, 3 or 4 people), the rest of the rooms are no longer available.
c- book entire hotel (3, 4, 5 or 6 people) Can we set proportional prices for this reservation system?
Do you understand what I want to achieve?
If someone reserves a single room in the house, the remaining rooms in the house cannot be reserved for those dates.
Thank you
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hi, is the theme compatible with the latest wordpress version 6.5.3? Thanks! Giusy
Hi,
thanks for the interest.
Absolutely Yes 
Have a nice day Nick
Hi, I have 3 apartments and I’d need to know if your theme can manage 3 separate bookings, one for each apartment on the same website. Thanks! Giusy
Hi Giusy,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hi, the last update of your theme was on 10 October 2023 . Are you going to continue updating this theme in 2024 or is this no longer planned ? Thanks in advance
Hi,
this theme it’s absolutely supported and updated, it’s one of the best on the Travel category
Have a nice day Nick
woocomerce payment supported?
Hi,
sure
Have a nice day Nick
Where can I set the “boxed layout” for the entire site please?
Hi,
please contact our team through our contact page if you have any problems to contact the support team, we will help you to get in touch with the team :
https://www.nicdarkthemes.com/contactThanks and have a good day Bye
Hi NickDark, Theme nice, everything went OK. One of my clients needs now synchronization with Booking.com. How can i do this? Is it posible iCAL import from Booking.com reservation? Or some automatic synchro between WEBSITE and Booking.com calendars? THX for info how to do this.
Hi,
please contact our team through our contact page if you have any questions, we will help you to get in touch with the team :
https://www.nicdarkthemes.com/contactThanks and have a good day Bye
Whenever I try to install theme fle i get error for style sheet, I treid upload only wp installablzip also but stil facing issues, I opened a ticket https://support.nicdark.com/themes/ticket/i-am-unable-to-install-this-theme-in-my-website-whenver-i-upload-zip-2/ kindly reply to it , as it;s nearly a day and client is pissing
Hi,
thanks for let me know, for sure the support team will reply to you as soon as possible.
Have a nice day Nick
Why your support is so slow ? neither reply nor do anything. Now today is friday and tommorow is weekend, you’ll now say it’s not a business day ,,etc. This is really unprofessional and bad customer service. I am not a kid whom you say , that only upload installable file then it will work ,etc , i have already tried that as of because I am a professional . My client is pisssing and crying. Kindly do help I appreciate that . https://support.nicdark.com/themes/ticket/i-am-unable-to-install-this-theme-in-my-website-whenver-i-upload-zip/ refer to this one
Hi,
thanks for let me know, I checked your ticket and I see that you have 2 common errors, for example you are trying to upload the wrong package https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
if you are very urgent, also search for your problem on Google, 99% of user problems are related to WordPress and not to the theme so you can have the solution in a few minutes with a Google search.
Have a nice day Nick
Hi,
sure, you have opened your ticket today so you will receive an answer tomorrow in 24 hours or on 30 May in 2 business days depending on the volume of tickets we receive.
Have a nice day Nick
i found this in the booking search page
.nd_booking_search_filter_options_active { color:#fff !important; }
nd_booking_search_filter_options li.nd_booking_search_filter_options_active_parent p { color:#fff !important; border-bottom: 2px solid #878787;}
nd_booking_search_filter_options li:hover .nd_booking_search_filter_options_child { display: block; }
anyone know the reason
Hi, I sent you a ticket throught your support page and we did two message exchange. As my issue is not yet resolve I’ve been trying to reply to your message for several days, but it hasn’t been sent. I tried to open a new ticket but the message can’t be sent. This error is delaying the publishing of my website. How can I send you info so that you can troubleshoot ? Thank you
Hi,
this is very strange.
You can continue to contact our team through our email for receive support and help to open your ticket.
Have a nice day Nick
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