28289 comments found.
i want to installa again my website an i get that
The purchase code is already registered on another site. Please go to your account and manage your licenses.
i am not changed my domain i wan to install again my website
Could you submit a support ticket here?
I submitted a support ticket five days ago and have not yet received a response.
My issue is with the Checkout Field Editor for WooCommerce (Pro) plugin. I have the Address Autocompletion feature enabled, but it does not work with your theme. When I switch to another theme, everything functions smoothly.
Could you please assist me in resolving this issue? The Address Autocompletion feature is crucial for the checkout page in WooCommerce.
Please don’t suggest any custom JS solution, as it will slow down the checkout page. I need a solution using the Checkout Field Editor for WooCommerce (Pro) plugin.
Both your tickets #177711 and 177712 appear to have been answered. Could you check your inbox and spam folder?
Hello.
Using the Search form in the theme only finds out posts as i am wanting to also allows users to be able to search for images.
I am using Flatsome’s Gallery for my Photo Archive and i would like to allow users to be able to search using the search form for a particular image rather than scrolling to the image and finding it.
How can i do that? If its not possible, is there a plugin for that?
Thanks.
if you’re talking about the Live Search feature, it cannot be done without custom coding.
But if you mean the search results page that appears after you press enter in the search form, this is generated by WordPress, not Flatsome. You can extend its capabilities with a 3rd party plugin like Relevanssi.
Hello. Yes, i mean through the Search Box as found in Flatsome > Elements > Search Box it will only show pages, posts products and etc.. However if i have an image gallery it wont search the images.
And if you mind me asking how to go about the custom code?
Thanks.
Custom codes and theme customizations are not covered by our support scope due to Envato Support Policy. You need to contact a professional.
Hello, this is the best thing I have ever bought. I have often recommended it. Can you put out a gaming news blog as a demo? Where you can rate games and insert affiliate links using copy and paste. That would be great. Something like this would be great: https://preview.themeforest.net/item/gamxo-wordpress-gaming-news-blog-theme/full_screen_preview/37514171?_ga=2.235958473.993006582.1721481923-1188046081.1721481923
You can vote on an existing feature request or submit a request here for a new feature you want to see on Flatsome.
Top rated features will be included in our developer’s to-do list.
Hello, whenever I hover over images on the home and blog pages it appears the title of the page and a number. Is there any possibility to take this out? It does not appear on pages like product or catalog, but it appears on each device. What should I do?
Please submit a support ticket here from the account where Flatsome was purchased. Otherwise we can’t verify the current support status.
Thanks for your understanding.
Informative Comment on Bug in WordPress 6.6 and UX Builder
I recently upgraded WordPress to version 6.6. However, after the upgrade, I’ve encountered an issue when writing a new post: the “Edit with UX Builder” button has disappeared. Interestingly, this button is still available on old posts. Additionally, if I add a new page, save it in the editor, and then reopen the same page, the UX Builder edit option becomes available. Can you please help me resolve this error? Thank you!
Please submit a support ticket here from the account where Flatsome was purchased. Otherwise we can’t verify the current support status.
Thanks for your understanding.
I’m confused why the country field in checkout is not able to search for country? Customers have to scroll for the long list to pick up their country? Why? And there is no product thumbnail as well.
The checkout form fields are generated by WooCommerce, not Flatsome.
I have upgraded wordpress to 6.6. However, after upgrading, when writing a new post, the Edit with UX Builder button has disappeared. Old posts still have this button. Please help me fix the error
Could you submit a support ticket here?
I use Flatsome since 2021. It has been a great theme. Just curious if there is a kind of development roadmap for future updates?
Yes, we have a development roadmap that is not publicly available. What we can share for now is that UX Builder is currently being rebuilt as Flatsome Builder to be fully compatible with the new WordPress block building system, and Flatsome v4 is planned to be released before the end of this year.
Fantastic news! Thank you so much for sharing this.
Hi, ready for today’s wordpress update 6.6? Or should we wait? Thanks
Yes, you can use the latest version of the theme (v3.19.4) with WordPress v6.6.
Thanks
H, i would like to add a H2 to the accordion panel titles, but not affecting the body copy within the accordion, simply the titles for each panel to aid seo. But each way i have tried it does not seem to work (adding manually, breaks the content within. Using a class changes the whole not just the title) . can you advise. thanks In advance
We see that your support period is active. Could you submit a support ticket here?
Please make sure to open separate tickets for different issues. Otherwise, the response from our Help Desk may take longer than 2 business days.
Hello, whenever I hover over images on the home and blog pages it appears the title of the page and a number. Is there any possibility to take this out?
This might be related to the accessibility settings of your operating system or browser. The content you mentioned is stored in the ‘aria-label’ attribute in the images and is part of the webpage’s accessibility feature.
I implemented a custom related products widget using ajax, reusing Flatsome’s template, but the quick view button isn’t working, how can I attach quick view behavior on each product? Thanks.
Could you submit a support ticket here?
My Price filter looks bad because my currency has RD$, how can I fix this? See link with image. https://pasteboard.co/gCHGhTRW3D7j.png Thanks in advance.
You can use the CSS below.
body.woocommerce.archive .price_slider_amount .price_label {
font-size: .80em;
}
Please adjust the .80em value according to your needs.
pre-sale questions 1-can i customize product page? if yes please video or doc link 2-can i fully customize category archive page ? if yes please video or doc link
Thank you for your interest in Flatsome.
You can customize single product pages with UX Builder.
Currently, it’s not possible to manually design category pages. However, in a few months, we will be updating UX Builder to be fully compatible with the new WordPress block building system. This will allow you to design all template-based pages yourself.
Which gap are you referring to?
I was able to fix it by using a custom width, as opposed to the container width, which I would prefer. Any suggestions?
What is the recommeded image size for the top banner on the Mega-Shop? Everthing I use doesn’t work – its either too big, too small and just looks crap. I have 4 of your licenses
It depends but we use 1000×464 px images on our demo site.
Hi
I use salesfire for their search and it overlays the standard search. It however is showing 6 instances for it being called on the site.
They are asking if I can add a custom css class for the search so that it can be called on that css class as it is causing problems currently to integrate it into the website.
The css class needed is “salesfire-input”
Thanks in advance for your help
Adam
You can override the header search element template files by copying them to the child theme folder with the exact folder structure.
/flatsome/template-parts/header/partials/element-search.php /flatsome/template-parts/header/partials/element-search-form.php
If you use the UX Builder search element, you can add CSS classes from the options pane.
I cannot find the option to add the css class in the UX Builder. The search is in the header on desktop. website is theminifigurestore.uk
As I mentioned in my message above;
“You can override the header search element template files by copying them to the child theme folder with the exact folder structure.
- flatsome/template-parts/header/partials/element-search.php
- flatsome/template-parts/header/partials/element-search-form.php”
I’m currently using my license on my staging server and I’m going live next week. I wonder how I would use my license for both my production server and staging server. Currently the license on staging server is listed as public domain on ux account site and no way to convert it to staging. Any help? thanks.
If you want your site to be registered as a staging site, you should use one of the staging patterns listed here.
Hi, how can I automatically insert Rank Math breadcrumbs into all the pages I create? Thank you
Could you submit a support ticket here?
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