This weather button can not allow to be saved. You save it and go back there you find it has unsaved itself https://prnt.sc/0Oa59c7nShel . It can not be saved completely. Only this button. My website: https://sqoop.co.ke/

Hi,

If you are activating the setting and saving, but the setting is not being saved, it could be some kind of caching issue. We will have to investigate it on the website to try and find the cause. Please send us an email with the login credentials, and we will begin as soon as possible.

Regards, Simion C.

I did a mail using info[at]sqoop.co.ke

Hi,

Thank you for considering our theme.

There are 2 types of licenses provided by Envato, and both of them are per website https://help.market.envato.com/hc/en-us/articles/115005593363-Do-I-need-a-Regular-License-or-an-Extended-License Each website will require its own license key.

You can make changes to the theme if needed. Making changes to the theme files is very rarely needed however, because there are usually other ways to achieve the same result.

Please let me know if you have more questions.

Regards, Simion C.

Hi,

The theme works fine with the ACF plugin. There should be no problems using it to create custom post types, taxonomies, custom fields and using them with the theme. You could purchase the theme and test it, and let us know if we can help, via the support forum or by email https://forum.tagdiv.com/newspaper-theme-support/

Regards, Simion C.

Hi,

We do have plans to do so. We will try to add it soon in a theme update.

Regards, Simion C.

Hi,

A new theme update will be released soon if all goes well. Perhaps as soon as next week, but I can’t say for sure.

Regards, Simion C.

Thank you very much for information

Hi,

Sure you can, please update wordpress to the latest version. We found no problems between the latest wordpress and the theme. In case you find any issues, please send us an email at contact@tagdiv.com and let us know so we can check as well.

Regards, Simion C.

Hi,

From what I see the website is quite fast. The litespeed plugin is a great caching and optimization plugin. Unless there are problems, most if not all of the settings from it can be activated. There are a few options from the theme as well that may improve the performance more. I suggest to send us an email at contact@tagdiv.com and we can discuss more.

Regards, Simion C.

Hi Could you please respond?

Hi,

If you installed a theme demo, please edit the pages and templates with our composer https://tagdiv.com/tagdiv-composer-page-builder-basics/ All the theme demos are built with our composer, not elementor. Elementor can be used to edit pages built with it, not pages built with the composer. Please let us know if you need help using the theme, I suggest using the support forum or sending us an email https://forum.tagdiv.com/newspaper-theme-support/

Regards, Simion C.

Hi,

That is a very old theme version, it’s from 7 years ago. Updating the theme is always possible, and should be done when updates are available. We released important security updates over the years. However, updating the theme may not solve all the malware related issues. Depending on the type of malware, it can infect wordpress files, create fake files, fake themes and plugins, etc. Besides updating the theme I suggest installing a plugin like wordfence which can be used to scan the website files for malware. Please try this as soon as possible. Let us know if we can help, you can send us an email at contact@tagdiv.com and provide a link to the website.

Regards, Simion C.

Hello Simon, Thank you so much for your support. You were able to fix my issue and this is something special about your work. I am not used to post review, but if there is a place to post my testimonials, please let me know and I would be happy to provide my experience. You are just amazing in support.

Hi,

So far we haven’t found any issues with the latest wordpress version. In case you update wordpress and there are issues, please send us an email at contact@tagdiv.com and mention the details so we can test as well.

Regards, Simion C.

Hi,

Unfortunately that isn’t possible. Adding a new form of payment will require integrating in with our plugin, and this is done by a developer. We do have plans to add more payment options in the future, I will add Webpay on our requests list. I am very sorry for the inconvenience.

Regards, Simion C.

Hi,

There is an option to disable the billing fields from the checkout form https://i.imgur.com/xNWHC1h.png -> https://i.imgur.com/SxLTwbo.png You could do that to simplify the checkout procedure. Please try it.

Regards, Simion C.

Dear Simion C.,

Thank you for your message. However, I am unable to view the images from the links you provided: https://i.imgur.com/lqevRsW.png and https://i.imgur.com/P9XrUSX.jpeg. Therefore, I am unable to proceed with your request.

If you could provide additional details or send the images in a different format, I would be happy to assist you further.

Best regards, nattee

Hi,

They seem to work for me. I created new ones now.

So the post template can be edited with the composer, from any post page on the website, there should be a button in the admin bar for editing with the composer https://imgur.com/MhG7Ir1

Then in the composer you can modify the post template as you want, like removing the post views https://i.imgur.com/wr0YLnL.jpeg

If there is a problem with these image links as well, please send us an email at contact@tagdiv.com and provide a link to the website and admin login. We will remove the post views from the post page.

Regards, Simion C.

Hi Simion,

Thank you for your assistance. The solution you provided works perfectly for me. I was able to edit the post template with the composer and remove the post views as needed.

Best regards, Nattee

Hi Afriqroup,

Please contact us on our official forum https://forum.tagdiv.com/ or via email at contact@tagdiv.com and provide temporary wp-admin access, the license key to verified your support and a link to this thread to can identify you.

Thank you! Calin

Hi,

That is possible, you can create as many custom post types and taxonomies for them as you want. You can use the acf plugin, this has options for creating everything a directory website needs. Please let us know if we can help, we provide a support forum or you can send us an email https://forum.tagdiv.com/newspaper-theme-support/

Regards, Simion C.

Thank you very much

Hi,

I have a suggestion. Please enter the code from the bottom of this guide https://forum.tagdiv.com/requirements-for-newspaper/ -> https://prnt.sc/aKPyKdZhrp5V in the htaccess file. That should solve the problem. If you want us to do it, or if the problem remains, I suggest to send us an email at contact@tagdiv.com and provide admin login for the website, also cPanel.

Regards, Simion C.

This seems to have worked, though I do not understand what the issue was / is.

Hi Simion, thanks for a reply. This is not what I’m talking about though. Here is another example. I have a Custom Post Type called ‘People’, and that post type has custom field (and custom taxonomy) called ‘Professions’ (with values like Doctor, Dentist, etc) So all I want to do is on the Custom Post Type to display other People with the same Profession. ... To dynamically get the custom field value (doctor, dentist) that is assigned to that Custom Post and filter the results by the custom field or taxonomy Values. Please understand the scenario, let’s say you have a Custom Post Type “people”, and all those people have a profession, on the Custom Post article page, I’d like to show other people with same profession, that is not possible now, I think. Which is a huge limitation. (Adding a value for multiple terms filter, wouldn’t work either, since each custom post would might have a different profession. So in a way filter would actually be the value of the CF or custom taxonomy). Please let me know.

Hi,

So in the single post page, you want to display related posts basically. You can set a block to display related articles by taxonomy https://i.imgur.com/gKimYeJ.png For example I have a cpt Doctors and they have Specialties https://imgur.com/6vxEKSA In the single Doctor page a block can be set to display Doctors with the same Specialty https://imgur.com/EeH1CVu I think that is what you want to do. Concerning custom fields, while we do have plans to include them more in the filtering part of the blocks, at this time the only option is for an include/exclude option based on a simple true/false field. I am very sorry for the inconvenience.

Regards, Simion C.

Thanks for a reply. So, the related from taxonomy filter would actually work for what I am trying to do. But, I just tried testing it and it actually doesn’t work (tdcpt… doesn’t exist, or not working), so if you are using ACF plugin those filters will not work. You guys really should add the support for ACF plugin in the next theme.

Thank you

Hi,

Thank you for considering our theme. Newsweek is one of the theme demos. Purchasing demos isn’t necessary, because all the theme demos are included when purchasing the theme. After purchasing the theme and installing it, then activating it with the license key, you can install any demo you want https://forum.tagdiv.com/installing-demos/ Please let me know if you have more questions.

Regards, Simion C.

Hi,

The search function works normally on your website from what I see. The live results are returned very fast for me when I use it https://prnt.sc/qtJ9TjpOWgvp That is certainly not slow. As I see it there would be no reason to replace it with something else. But if I am misunderstanding the problem, please send us an email at contact@tagdiv.com and let us know.

Regards, Simion C.

Hi,

The option is in the theme panel, in the block settings section -> https://prnt.sc/pRj2EOSqnj4L Please check there if you would like to use it.

Regards, Simion C.