6337 comments found.
There is something wrong with changing colors since the last update…
Hello,
Please provide more details on how to replicate the issue.
Another mindbender happening and i can’t override this, its happening on all my installs of Impreza strangely… my robots.txt meta is <meta name=”robots” content=”max-image-preview:large” /> ... why is this happening, how to override or debug this monster?
i tried in theme options custom code in the header, i tried manually just putting index,follow in a single page for a test, no luck, i havent tried over-riding in functions.php yet ..i tried disabling 'schema.org' and 'seo' in theme options also and then reenabling... i thought this was only happening on the new subdomain site i made, but just checked all my sites and its there. Please advise.update: override in functions.php works, dirty solution but temporary until we solve the mystery.
Hello,
Please switch for a moment to one of the default WordPress themes (Twenty Twenty-Four or similar) and check the same tag.
confirmed, its still there after switching to 2024theme, i read somewhere that wordpress update 5.7 does this by default for whatever hellish reason, or that was just part of my nightmare the other day 
if you find out, please lmk. for now using the functions.php ‘solution’ -
Dear Support Team,
I am reaching out regarding an issue I am experiencing on my website, which uses the Impreza theme along with WPBakery Page Builder (or any other relevant plugin). After restoring the site and connecting it to the existing database, I noticed that certain Shortcodes are being displayed as raw text instead of being properly rendered as designed on the page.
Issue Details:
Theme: Impreza Plugin in Use: WPBakery Page Builder / Ultimate Addons (or another relevant plugin) site : https://pastel-paris.com
Hello, This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
have a phone number in my map marker on 100’s of pages, now i have a new phone number, where is the marker-text location? what file? what db? i have checked everywhere, where is the secret location or the query i need to do to change it? I’m an OG user, my ‘support’ is expired, please help me before i go mental! t.i.a. – this is the div > [code]
MYCOMPANY.com Click To Call Now 1-555-555-5555
[/code] I HAVE ALREADY tried better search replace, it replaced everything except this…
Code tag didnt work, but you get the idea – this is nuts!
Hello,
Please specify if you tried the following:
1) Create an example Map element with the correct marker text
2) Copy the marker text value from the shortcode parameter
3) Open any Map with outdated marker text, and copy the similar value.
4) Use Better Search Replace to replace one value with the other.
We recommend creating a backup before you use Better Search Request.
Legendary! done… thanks.
Hello, how can I create a form to collect testimonials?
Hello,
If you refer to the automatic creation of testimonial-type posts based on the form submitted, such a feature is not available out of the box. You can create a feature request on the Support Portal, we’ll consider implementing this feature in one of the next updates.
Hi, I think you may want to look in to this.
When let’s say “content_bg” or any other colour style, is applied to a grid’s vertical/horizontal wrappers’ background colour, it does not respond on dark mode. it however works when used on the wpbakery page builder.
So, on the front end, when you toggle the switch, all other colours switch to their respective dark mode variant, but the colours applied to the grids’ vertical/horizontal wrappers do not, specifically the wrappers’ background colour.
Also, this conflicts with the Blend Modes as well,
Plus, blend modes don’t work with or without mode switching, when applied to background images, especially images added via “select dynamic value”
Hello,
I replicated the issue with the image specified via dynamic values. Thank you for sharing the details, we’ll fix it and notify you once the fix is ready.
However, the other cases you listed worked correctly on my end. Please ensure you’re using the latest versions of the Theme and the Upsolution Core plugin.
You are wonderful.
Regarding the other one; let me approach it differently.
Let’s say––in global colour style section––I use #18C2AE, and I call it “_jadel_light” and, #072D28 and I call It “_jadel_dark”
Now, on the “light scheme” I use “_jadel_light” in the content background section, same as; “_content_bg” / and, on the “dark scheme of choice” I use “_jadel_dark” in the content background section as well.
Now, when you select “dark scheme” using the “colour theme switch” on the nav bar, and you toggle the switch on the frontend, nothing happens, for some reason it does not recognize the global colour style”_jadel_dark” If I however use the hex code #072D28 in the dark scheme instead of using “jadel dark” (which Is the same thing) it works. (BTW, this is not just for content_bg, it applies to global colour styles in general when used on dark, or alternate colour schemes)
let me know if you can replicate this as well.
P.S: In theme options/general tab/dark theme, I see that the selected color scheme is automatically applied depending on user’s default device theme, which is neat. I also noted that If the user’s device’s is on light mode by default, the toggle switch can override the site’s scheme to dark mode or light mode, should the user choose to do that, this works as it should.
However, if the user’s device is on dark mode by default, The toggle switch cannot override the site’s scheme back to light mode, the dark mode setting of the user’s device takes over permanently, and makes the toggle useless.
I think it this is looked into, other sections of the site that rely on this function will work accordingly.
Hello,
Unfortunately, I couldn’t replicate the issue with the custom global colors. This is a complicated question; please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team can investigate.
The Dark Mode and Color Scheme Switch have similar functionality and are not designed to work simultaneously.
I see; I agree I made it all complicated. I am very sorry about that.
But, the link you shared cleared it all up.
So, in summary; If I want the device (theme option) to determine the scheme, I don’t need the switcher, but if I want the user to determine it, then the switcher is needed. Sweet!
Here is where I got it all wrong; I was expecting the switcher to override the dark mode setting in theme option––what led me on that rabbit hole was my ability to override the theme option setting if the device was on light mode. but wasn’t able to when the device was on dark mode, so I immediately thought it was a bug. But since they are separate elements, and aren’t meant to work together, it all makes sense.
Thanks again, for your time.
Stay Wonderful.
Test demo user and password not working, credentials sent to my email !!! please i need a demo
Hello,
Please give it another try. I just tested it, and credentials were correct on my end.
For a few days, the demos site https://impreza-landing.us-themes.com/demo-section-templates/ has been broken….
Hello,
It could have been a temporary hosting issue. The site is working correctly now.
If you can replicate the issue in the future, please share a screenshot and provide details on the browser and OS you use.
We’ve had this theme for 5+ years now. It’s been great, but recently we were alerted to the fact that the WP Bakery plugin version that comes bundled with the most recent theme version is outdated. However, we’ve not been able to figure out a way of updating it manually. WP Bakery is on version 7.8, according to its own website, but the version bundled with the most up to date version of the theme is version 7.7.2. We’re concerned about potential security flaws by not having the most up to date version, but have no way – as far as we can see – of updating WP Bakery without purchasing a separate license. Very disappointing and concerning.
I got the version numbers wrong – I’m referring to Ultimate Addons for WPBakery Page Builder. It’s still on version 13.17.1 whereas it needs to be on version 3.19.15 to ensure it’s not vulnerable.
Hello,
Please use the ThemeForest Downloads section to download the full archive and unzip it. In its Product > Addons, you can find the Ultimate Addons version 3.19.21.
As for the WPBakery, we’re testing how it works with the latest version of the theme. The update will be available afterward.
Hi, is this only for one site or unlimited?
Hello,
Each license allows activating one site as a production and one site for development (with “Coming Soon” mode always on) purposes. Check the relevant article for details.
You can also Test Drive Impreza for free and check how it works before you invest anything.
Hello,
I detected a significant regression in the latest version of Impreza. Carousels no longer work.
The navigation arrows have disappeared. And it’s also impossible to slide from right to left to manually scroll the carousel.
In the console we saw an error reported as soon as the carousel loaded: Uncaught TypeError: this.$list.owlCarousel is not a function init http://mywebsite.com/wp-content/uploads/us-assets/mywebsite.js?ver=be359bff:170 (mywebsite is an example)
There was no this bug in 8.26. It appeared after the update to 8.27. We see that in 8.27, the file in question has been modified (the us.core.min.js clone of mywebsite.js) and in the changelog, we see that changes have been made to the carousels.
Could you please report the bug to the development teams as soon as possible so that it can be corrected. I have many carousels on my site. It’s blocking. And on mobile, carousels were a major navigation element and are now completely impossible.
Best regards
Hello,
Unfortunately, I couldn’t replicate the issue in our testing environment. Please ensure you’re using the latest version of the Impreza and the Upsolution Core plugin and that the issue is not due to caching, custom code, or third-party plugins.
If it doesn’t help, please use the contact form here to send us an email with your site access and the example page URL.
Thank you very much for analyzing the problem. Following your return, I continued the investigation on my own and I found it. Sorry it was my fault! I recently migrated and changed my domain name. I had the updated theme, but not the Upsolution Core plugin. And it didn’t tell me that an update was possible because by changing the domain the license key did not activate the theme. I did not see him. So I no longer had to update my premium plugins. By reactivating the Impreza license with the correct domain. The updates were done and everything worked fine. Thank you very much for your help and responsiveness. And sorry for reporting a false bug.
Hello! I need to update from 1.4 to latest version of Impreza, since my site has security issues.
As I read, there’s no automatic solution for this, and I need to update to 2.0.2 before. Is that correct? Can you provide the files for this?
Thanks in advance!
Hello,
We sent you an email with details and the guide on updating.
Thank you!!
Hey guys, if i buy a addon for wpbakery do i need to install wpbakery or the addon will appear in the integrated live editor ? Thanks !
Hello,
The core elements of WPBakery are working in Live Builder, but it doesn’t include extra plugins. If those add additional elements, they won’t be editable in Live Builder. In this case, you’ll need to install and use WPBakery as your primary content editing tool.
Thanks Arty, i appreciate you guys.
Hello,
We are using custom posts with the Impreza theme and have added several meta fields to our custom posts.
We use the rooster function to display these custom posts. However, we would like to filter and display only those posts that have specific meta field values, such as type with a value of journey or offer.
Could you please advise on how we can achieve this?
Thank you in advance for your assistance.
Best regards,
Hello,
Unfortunately, such a feature is not available out of the box. You can create a feature request on the Support Portal. We’ll consider implementing this feature in one of the next updates.
Hello,
I’ve noticed that filebird-pro doesn’t update itself. It tells me that an update is available but never installs it. Even when I activate it manually. If you look at the comments, you can see that this is a recurring problem.
I’ve found a workaround. I have to download the updated theme from the ThemeForest site, indicating that I’m downloading all the files. From the zip, I extract the filebird-pro.zip plugin available in the “Addons” directory.
From there, I go to my Wordpress and download the filebird-pro.zip. Wordpress asks me if I want to overwrite the existing “filebird”... You see that the version is much higher, you validate.
With this procedure, you can update the firebird plugin, but otherwise it’s impossible. Do you have an explanation or a method of correcting the problem?
Thank you
Hello,
If your theme is activated, you should be able to update FileBird Pro to its latest supported version in the plugins list or at dashboard updates.
Hello,
When will Impreza support Dokan Multi-vendor marketplaces? I depend on this to buy your theme, I’ve worked with it, it’s excellent. Tks!
Hello,
Unfortunately, this plugin is not on the list of supported ones, and we have never tested how it works with Impreza.
You can Test Drive Impreza for free and check how it works.
Thanks for the answer artypeterson,
There have been people here asking about the Dokan plugin for at least 8 years, could you pay attention to this? It is the most important plugin for Multi-Vendor sites.
Tks!
Hi there, I’ve got two licences for this. I’m running some tests on a local host so I duplicated the site on it. Am I okay to activate it using the existing licence?
Thanks
Hello,
Yes, you can activate the local site as well. Each license allows activating one site for production and the second for development purposes. For more information on activation, check the relevant article.
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very small problem but i am failure to find solution please help, on shop page i selected the woocommerce default, with category and products both, its working fine, but i cannot adjust number of products per page, for that i have to chose page tamplate where i can fix number of products in grid, but in that gird i cannot have categories on top of first page, if i ad another grid on top of page for categories its showing categories on every page of shop, and sub category option is even not working, please suggest any solution
Hello,
You can adjust the amount of products shown by default at WordPress > Settings > Reading > Blog pages show at most.
thank you sir, it is solved, but small thing to ask, if i use page template then can i set cateogries on top of products, like woocommerce default, because i also want to set responsiveness of products on shop page, like 2 columns on mobile etc
Yes, you can reorder elements inside the Page Template as you like.
If you need further assistance, please create a ticket on the Support Portal, and our team will gladly assist and guide you.
Is there any google maps plugin compatible with the grid filtering so when we filter objects if also reloads the map?
Hello,
Unfortunately, there are no plugins or built-in tools to implement such behavior. If it’s essential for you, please create a feature request on the Support Portal. We’ll consider implementing this feature in one of the next updates.
