23226 comments found.
Hello.
I’m trying to recreate the scrolling text from demo shop 48 header but after copy paste (WP Bakery) there is not correct in the production website.
Please advise.
Nevermind. Found out a workaround.
Best regards
Hello, @minamoto19,
Sound’s Good!! You are natural problem solver 
Feel free to write back to us anytime, we are always here to help you.
Thanks for contacting us.
Have a nice day.
Regards, P-THEMES.
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Hello,
first i want to say great theme, is it possible to convert this theme to an app with this code: https://codecanyon.net/item/fluxstore-woocommerce-flutter-ecommerce-full-app/24050041
Hello, @Havor2,
First of all, thanks for showing your interest in Porto WordPress
About that App, we have not officially tested it with our theme, but if you want to use it, you can try it with our theme but at your own risk.
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hi, when I change from slider to GRID for products in HP, in hover, this appears, how can I not display it? I would like it to be like in the slider.
https://pasteboard.co/gs9gYfCDJbXX.jpgHello, @mirkozax,
It is working fine for me, could you please kindly contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
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I left a message to the support system, thanks
Hello, @mirkozax,
Ok, now please be patience, once the issue is resolved, you will get the reply to your support ticket accordingly. Thanks for your understanding.
Regards, P-THEMES.
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Thank you. Meanwhile do you know how change the color of this messages of newsletter ?
https://pasteboard.co/G7070z0I5NTf.jpgHello, @mirkozax,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after clearing the browser cache.
Note: You can change the color code in the given code as per your requirements.
span.wpcf7-not-valid-tip {
color: #fff !important;
}
.wpcf7 form .wpcf7-response-output {
color: #fff !important;
}
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Thank you.
I’m trying to add my instagram feed in the footer of bike theme but without success, can you help me please ?
Hello, @mirkozax,
We have already replied to your support ticket #43784 for the same concern, please check our reply there and then reply back to it accordingly, if needed.
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Hello,
How can I remove the background from the blue header of the site www.estragon.be? I want it to be white or transparent. I can’t change it with the theme options. Thanks in advance.
Hello, @DamienGillet,
You can simply change the color from Porto >> Theme Options >> Header >> Styling.
OR you can change it using Custom CSS as well, you can paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS.
header .header-main {
background-color: #fff !important;
}
Alternatively, please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
Regards, P-THEMES.
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Hello Admin, Can we upload .svg Logos in Porto? And let me know the places where we can use .svg and .webp images in the theme. Thanks in Advance.
Hello, @ummiq,
To upload a .png or .jpg logo, go to Porto >> Theme Options >> Logo.
If you prefer to use an .svg logo, follow these steps:
Navigate to Porto >> Template Builder >> Header.
If you’re using a Custom Header, edit it, or create a new one.
Instead of using the Logo element, add a Custom HTML element and insert the SVG logo code there.
This approach should work for you.
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Hi Porto can you inform how hide woocommerce thumbs slider when there’s only one image?
Hello, @unoserver,
Unfortunately, this is not possible using theme options, you can hide/show the thumbnails completely, the options are under Porto >> Theme Options >> WooCommerce >> Product Image & Zoom: https://pasteboard.co/eWNgJZut1luu.png
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Hello, @chughtainyc,
Have you set up the plugin correctly on your site? If not, please refer to the plugin documentation for proper setup and try again. If the issue persists, please activate a default WooCommerce theme, such as StoreFront, to determine if the problem is related to our theme.
If the issue does not occur with the default theme, please reach out to us through our support system. Provide your site’s WP Admin URL and credentials so our experts can investigate the issue further and assist you.
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When I import Corporate 2 Elementor version, it only imports the homepage, but not the inner pages. Could you please help?
Looks like I need to use the Porto Studio for it.
Hello, @centurypixel,
Yes please try with the Porto Studio and import the inner sections or pages as well on your site.
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how can I add extra labels on the product image next to sale, hot etc?
i want to show a label for products that have a specific tag.
I made a snippet but I didn’t work:
// Enqueue Custom CSS for the Product Label function enqueue_custom_product_label_css() { echo ‘ <style> .custom-product-label { position: absolute; top: 10px; left: 10px; background-color: #ff0000; /* Red background / color: #ffffff; / White text / padding: 5px 10px; font-size: 14px; z-index: 10; border-radius: 3px; } .product-item .item-img { position: relative; / Ensure the parent element is positioned relative */ } </style> ’; } add_action(‘wp_head’, ‘enqueue_custom_product_label_css’);
// Display Custom Label on Product Image function display_custom_product_label() { global $product; }
// Replace 'special-offer' with your specific tag slug
if (has_term('special-offer', 'product_tag', $product->get_id())) {
echo ' Special Offer ';
}// Hook into the appropriate action add_action(‘woocommerce_before_shop_loop_item_title’, ‘display_custom_product_label’, 10);
Hello, @dennygoosensen,
Please try with the plugin: https://wordpress.org/plugins/yith-woocommerce-badges-management/ it is compatible with our theme.
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The quick view is not supported by” Free Downloads WooCommerce Pro” by wp enhanced, in this theme, the developer says that maybe you are not adding the ” woocommerce_after_shop_loop_item in it” is this correct as i cannot get it to function.
Hello, @musictomy,
Could you please contact us via our support system with your site WP Admin URL and Credentials so that our experts will look into it for you on your site and help you out.
Regards, P-THEMES.
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TY ticket sent
You’re Welcome!!
Hi, how I can add in HP “new products” carousel above “MOST POPULAR PRODUCTS” in Shop Demo 27 (Bike Store) ? thank you
Hello, @mirkozax,
Please use the page builder to edit your page. Add a new section above the “MOST POPULAR PRODUCTS” section, then insert the Porto Post Grid element and configure it according to your needs. Refer to the screenshots provided below for guidance.
https://pasteboard.co/ZriW1HN8X2pL.png
https://pasteboard.co/GqlHBvT8skZ0.png
https://pasteboard.co/Dm20xIWXCRWM.png
https://pasteboard.co/ocd1Pt5ae1TB.png
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sorry but product recently viewed are not the NEW PRODUCTS recently added to catalog, is not possible ?
Hello, @mirkozax,
You can filter the product status by “All” and order by “ID” and Order as “Ascending or Descending” as per your requirements: https://pasteboard.co/Qsbvjn1KNKyY.png
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Hi, thank you, I duplicate MOST POPULAR PRODUCT to do it faster, btw, I would like to ask you the fasted method to edit main carousel in HP in Shop Demo 27 (Bike Store) because modifying it in ELEMENTOR seems quite cumbersome. Thank you
Hello, @mirkozax,
Well that carousel has been made using Elementor plugin, so it can only be edited or modified using the Elementor page builder: https://pasteboard.co/aI10BBg2IoYU.png
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Hi there, on a product carousel, is it possible for a single product to swipe to change images without visiting the website? e.g. users will swipe left and right and carousel will stay remain however image will be changing to other images of a product? If so, where can i see it on your demos or settings?
Hello, @cakanhakan,
I am sorry but your request is a bit unclear to me, I kindly request you to please explain your issue in detail, if possible with some screenshots for my better understanding so that I can have a look into it for you and help you out.
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Please look at the image below. Users will be able to swipe left and right on images without visiting the product pages.
https://ibb.co/hHny4sGHello, @cakanhakan,
Yes, you can achieve it using a Custom layout, Please navigate to Porto >> Template Builder >> Post Type and edit the particular post type you used for your products after edit the featured image element and setting it as a slider, please refer to these screenshots: https://pasteboard.co/LgirKTqEGkEc.png & https://pasteboard.co/h0uRwlKAxRdg.png
The result should look like this: https://pasteboard.co/eFXBU9dqdCl0.png
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Thank you, lastly i’d like to add category content blocks for each category after the grid. Is there a documentation or guide for that?
Hello, @cakanhakan,
Please navigate to Porto >> Template Builder >> Product Archives and edit the Shop page or Category page layout from there.
And set the “Archive Description” element at any place as per your requirements.
Now when you add the description to any product category by editing it, it will show at the particular place, please refer to these screenshots: https://pasteboard.co/I4Ct70YiY3DY.png & https://pasteboard.co/iuwFO4KqLd4Q.png
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I have a problem with the search bar on the site:
Specifically, I am using Porto Theme: version 7.0.6. When I paste a product with its full name, it tells me that there are no products available. However, when I start typing it in the search bar, it automatically appears before I finish typing the word. How can this be fixed?
Hello, @chytoudis,
Please update the theme and plugins on your site and check back again, it should solve your issue.
You can check the theme changelog here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs
How to update: https://www.portotheme.com/wordpress/porto/documentation/update-theme/
Regards, P-THEMES.
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PortoVersion: 7.1.12 , theme is updated, plugins are updated, problem remains
Hello, @chytoudis,
Ok then please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
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Hi P-Themes I can’t achieve a custom header with header builder. I set: 1st row. no condition wrap as container 2nd row: Condition A Device Desktop; wrap as container and sticky 3rd row: Condition A Device Tablet; wrap as container and sticky 4th row: Condition A Device == Mobile; wrap as container and sticky I get what I need only for Desktop view: it shows what I set correctly and sticky; no browser shows the 2nd (for tablet view) and 3rd row (for Mobile) when I narrow the screen (i.e Firefox flex view) below about 960px. Strangely I can see the header on iPhone but it unfortunately it isn’t sticky. In theme options > header > sticky header I set Enable Sticky Header Y, Enable on Tablet (width < 992px) Y, Enable on Mobile (width <= 480) Y, Show Logo Y, Show Search Form Y, Show Mini Cart Y, Show Menu Custom Content Y. I also set Layout > Container Max Width (px) 1340, Site Layout Mode Container, Header Wrapper Container. I’d be very glad to get some hints to show the sticky header for Tablet and Mobile views. Many thanks in advance.
Hello, @thedarkside,
Thanks for your explanation, We kindly request you to please contact us via our support system with your site WP Admin URL and Credentials so that our experts will have a look into it for you on your site and help you out.
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Many thanks for the quick reply.
You’re Welcome!!
Hello. I chose the sidebar as the main navigation. Unfortunately, I can’t find any content settings for the sidebar such as search function or social media anywhere.
Hello, @Marcus2412,
To set up the widgets under that sidebar, go to Appearance >> Widgets. After configuring them, check if it works. If not, please reach out to us through our support system with your site’s WP Admin URL and credentials, so we can investigate and assist you directly.
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Hi, I am unable to update Porto functionalities although I have a valid license. I am getting the “Failed” message when updating. My support has expired but I should still be able to update the theme.
Hello, @JKankkunen,
Please follow these steps:
1. Go to Porto >> Dashboard and unregister the theme license.
2. Re-register the theme using the same purchase code.
3. Navigate to Appearance >> Themes and update the theme.
4. Next, go to Appearance >> Install Plugins and update each plugin one by one.If this doesn’t resolve the issue, please contact us through our support system, providing your site’s WP Admin URL and credentials. This will allow us to examine the problem directly and assist you further.
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Hello,
On my product page, when I scroll down and touch the product image, the page doesn’t scroll up or down. How can I enable scrolling when touching the image?
Hello, @krupalisavaani,
Please navigate to Porto >> Theme Options >> WooCommerce >> Product Image & Zoom, and disable the “Enable Image Zoom on Mobile” option. After doing this, refresh your site and check the changes.
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is this compatible with wordpress 6.6.1?
Hello, @roypaulin,
First of all, thanks for showing your interest in Porto WordPress
Yes the latest version of the theme is fully compatible with WordPress 6.6.1
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Hi
I am unable to remove the sub popup menu background. Please check the video for requirement
https://drive.google.com/file/d/1V6Xn6WwcQrSpmfmRMFNNhdu0H92rxfNK/view?usp=sharingThank You
Hello, @dionrambo,
I have tested the same on my test site and it is working perfectly fine for me, We have to check the situation on your site, We kindly request you to please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
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Hi, how can I replace the newsletter form (contact form 7) in HP of the Shop Demo 27 (Bike Store) template with Newsletter sig up form? thank you
Hello, @mirkozax,
Please create the new Newsletter sign-up form, and then navigate to Porto >> Template Builder >> Footer and edit the footer from there with Elementor page builder, after that delete the contact form element from there and then use your form.
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I will try thanks, by the way how can I remove DOWNLOADS from my account page? I tried this but it doesn’t work: WooCommerce → Settings → Advanced → Account endpoints and clear the Downloads endpoint field
Hello, @mirkozax,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after clearing the browser cache.
.woocommerce-account .woocommerce-MyAccount-navigation ul li.woocommerce-MyAccount-navigation-link.woocommerce-MyAccount-navigation-link--downloads {
display: none !important;
}
.woocommerce-account .woocommerce-MyAccount-content .col-md-4.col-sm-6.col-12.m-b-md:nth-child(2) {
display: none !important;
}
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