26934 comments found.
Hello. I use momentum demo and header template. I upladed logo and retina logo. I selected show and saved with tagdiv composer. Also, I uploaded logos on logo & favicon of theme panel, but my logo isn’t seen? Your pink logo with m is still there.
And I found the issue. It is about svg code. I deleted it and my logo is on the screen now. Does it cause a problem for the site if I delete the svg code?
Hello,
The momentum demo is using as logo create with svg and text, so it will be need to remove the svg from the logo using tagDiv Composer from svg tab on logo – https://i.imgur.com/4rNRd2u.png
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/ or on our email address at contact@tagdiv.com
Thank you! Calin
Thank you for your answer. I removed the svg code from the tab on tagDiv Composer. I deleted the word, momenum and hide it. And also, Which logo does the momentum theme use on the site: logo I uploaded on logo & favicon of theme panel or the logo I uploaded on tagdiv composer?
Hi WPF,
The first option where the theme will check is on logo element where the logo can be set using tagDiv Composer and only if there is no loge then it will check in the theme panel for logo. The favicon should be set in the theme panel. – https://www.youtube.com/watch?v=HXQQygkCCJo
Please let’s continue on our official support forum at https://forum.tagdiv.com/forum/newspaper/ or on our email address at contact@tagdiv.com
Thank you for your understanding! Calin
Hi,
I checked the mentioned section, and unfortunately, there is no element in the theme that functions as a carousel element to achieve a similar effect in that section. However, you can use the Revolution Slider provided with our theme and utilize the carousel option from the Revolution Slider plugin. You can find more information here: https://www.sliderrevolution.com/documentation/carousel-settings/
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/ or on our email address at contact@tagdiv.com
Thank you! Calin
Tnx alot 
I want to remove my social media icons from side navigation bar in mobile view but I can’t change it. I have searched forums question as well but there is nothing there.
Hello,
I think you are refereeing on those socials – https://i.imgur.com/5qbM4O1.png those can be remove from Newspaper > theme pane > social/apis> social networks – https://i.imgur.com/j9VklOu.png
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/ or on our email address at contact@tagdiv.com
Thank you! Calin
Good morning,
I have to rebuild the website for a client and he had 1000 posts/articles (it is a blog website), at the moment the website is running with wordpress 4.4 and I would rebuild from beginning using the latest 6.6 but I have to migrate the articles, this theme support import of old posts?
Thanks
Hello,
Yes, our theme will work with old posts. Our theme primarily provides options for layout, filters, and sorting, allowing you to choose what you want to display on your pages and categories.
Thank you!
Calin
What does it mean that when I buy a Newspapper 12 theme, we will get only 6 months support from Tagdiv and we can get 1 year support by paying extra money? Is Tagdiv support only for 1 year after my purchase? After that do not give support? Or Tagdiv should be renewed every year?
Hi,
The theme purchase includes 6 months of support. WE provide support via our support forum or by email https://forum.tagdiv.com/newspaper-theme-support/
If you want to purchase extra support, that is possible. Also you can extend it in the future if you want. There is a guide about it here https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support So if you think you will need extra support, you could either extend it when purchasing the theme, or at a later time. Please let me know if you have more questions.
Regards, Simion C.
Hello, I want to use the ad-rotate plugin shortcode in pages. How can I get an ad rotate plugin embedded in specific pages? Any support would be highly appreciated.
Hi,
You could use the ad box element, and enter the shortcodes in the custom ad section https://prnt.sc/NChQ6G12a4_e Place ad boxes anywhere you want, and then enter the shortcodes inside them, there should be no problems. Please try it.
Regards, Simion C.
Hi, I installed the demo and I am satisfied with your theme. I would like to know how I can modify (or disable) the preheader, that is the section at the top where the date, a secondary menu and the social icons now appear. In the control panel where can I find this area to modify the elements or even disable the display of the preheader?
I await your feedback, thanks.
Hi,
Thank you very much, we are glad you like our theme. If you installed a PRO demo, then everything can be customized in the composer, not in the theme panel. For example to remove the top bar you are referring to from the header, you can edit the homepage with the composer https://prnt.sc/wVSjomiF4ZwX and then delete the row which contains the date, menu, socials, etc. The row can be deleted for example by right clicking the row icon https://prnt.sc/xBwTI3xgFm_v and choosing delete https://prnt.sc/W88FP68BJkNT Please let us know if we can help more, I suggest using the support forum or sending us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
When will there be an update to the Newspaper theme? And only new demos are being added, when will we see the new features? Please make more templates or blocks that can be applied to pages than the demos. The composer is not as popular as Elementor, so its use is limited.
Hi,
We are currently working on a new update. There are still a few things to test more, but we will try to release the update soon. I can’t yet say what the update will contain, there should be new demos as well.
Regards, Simion C.
Hi A demo is good, but can you create more templates or design library blocks needed to create pages such as company introduction or services?
Hi,
Normally the blocks, sections, templates, from the cloud library are the ones we use in the demos. So when a new demo is created, the parts from it are available separately in the cloud library. Everything from the cloud library is related to a demo. If you have suggestions for a new demo, please provide some examples if possible. I will add them on our list, and they may be built in the future.
Regards, Simion C.
When sharing on Facebook, the thumbnail image of the post is not visible. Is there a reason why it suddenly happens only on Facebook? Images do not appear on Xbox.
Hi,
That can happen sometimes, and there can be multiple causes regardless of the theme used on the website. As long as the og image meta tag is loaded for the posts, the socials should use it. If you want we can take a look, you can send us an email at contact@tagdiv.com and provide a link to the website. We will check as soon as possible.
Regards, Simion C.
I ran a Google Page Speed test on your theme Urban Observer and it failed all of the Vitals and speed for mobile and desktop. Are you planning on upgrading the themes to pass Google’s Vitals? Your other theme competitors are doing this, however I really like this theme design and would love to use it.
Hi,
Not all of our live demos are optimized or using caching plugins unfortunately. The results would be much better with caching and optimization active. We use the WP rocket plugin for some of our demos, like this one https://demo.tagdiv.com/newspaper_pro/ So basically its not a matter of upgrading the theme, the website requires caching/optimization. The theme also has quite a few extra options for improving the speed, like delayed load for the mega menus or for popups, lazyload for the footer, loading desktop/mobile headers only when needed, caching per block in the composer, etc. With a decent hosting plan and caching/optimization, the results are usually quite great. Please let me know if you have more questions.
Regards, Simion C.
If I license a theme, how many website can I use that theme on? this for your 1 site or many site.
Hi,
Both the themeforest licenses (regular and extended) are for a single website. The terms for the regular license are available here https://themeforest.net/licenses/terms/regular Please let me know if you have more questions.
Regards, Simion C.
Hi.
Opt-In Builder Plugin. Where is the activation of the automatic email to confirm the email address that the user enters for subscription?
In the Opt-In Builder Plugin Settings section, I only see an email to activate the account (User registration). Is this the same thing?
Hi,
The emails that can be configured in the opt-in plugin can be seen in the settings panel https://prnt.sc/bNzbTKoFBXkp Confirming the email address can be considered the user registration, because the subscriber has to follow the link received by email to activate the account. Please let us know if you have more questions, I suggest using the support forum or to send us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Hello; Could you add options to the theme to fetch the featured image from an external source? I want to host as few images as possible on my server. We have been waiting for this feature for a long time.
Hi,
We may add an option for this in the future, but I can’t say for sure unfortunately. I am very sorry for the inconvenience. You could use a plugin, like this one for example https://wordpress.org/plugins/featured-image-from-url/
Regards, Simion C.
Hi. I’m looking for a theme in which I can create a project in which there is a news portal with movies and podcasts, a store, a directory list in one domain. Does this theme allow this? And is there a backend demo?
Hi,
That is possible. A website can contain all of those, no problem. You could start with a demo of your choosing, and then add the rest. Our theme provides special features for woocommerce https://tagdiv.com/woo-commerce-shop/ and also for creating a directory and listings https://tagdiv.com/newspaper-theme-12-update-is-live-explore-the-new-features/ We don’t provide a backend demo unfortunately. You could get the theme and install it, and make tests. In case you decide that the theme is not suited for the website, we can provide a refund. Please let me know if you have more questions.
Regards, Simion C.
Okay, but if I wanted to do such a project, the theme should have the ability to create an account type, e.g. corporate or private, with access to selected functions for the account type. This is, for example, the law in the EU. But without the ability to freely change the account type. So I want to create an information and advertising portal. The private account type can comment on entries, make purchases in the store, but cannot do anything else. Do you know what I mean?
We provide a subscription plugin, with plans. Visitors can create an account on the website, and they can subscribe to a plan. The content of the website could be restricted for them depending on the plan they subscribe to. Their account however can only be the same for all of them, and it will be one of the wordpress users roles (contributor, subscriber, etc.). If you need user roles like corporate or private, and special capabilities for them, it will probably have to be done custom. Or maybe there are more advanced membership plugins which can be used to create the roles and define their capabilities. Like the Ultimate Member plugin, which may have the options you need https://docs.ultimatemember.com/article/103-user-roles-settings While setting up a shop, a directory, a news/blog part can be done with the theme, if you need custom user roles and capabilities then it will require using additional plugins or creating them custom.
Regards, Simion C.
I understand. But I see that Demo is one big mishmash and has nothing to do with UX and UI, hot or cold places of the page. After all, each page in Demo has a different block layout and that’s it. You have to set everything up again. In the current Demo, the same article appears in many places. Exactly, what is the rule for the appearance of entries in large format and thumbnails? Does it depend on the display time or the order of entries?
The demo content is unimportant, its just for populating the theme blocks, grids, etc. Once a demo is installed those can be set to display your own content, each block has filter and sort settings https://forum.tagdiv.com/flex-block-settings-guide/ The thumbnails are the featured images set for the posts https://forum.tagdiv.com/theme-thumbs/ In terms of design for the blocks, the theme provides extensive options for customizing them. There are hundreds of block designs in the cloud library https://cloud.tagdiv.com/#/load/Blocks and there is an option to build your own. Same for everything else, like the header, footer, and the rest of the templates, they can be customized or you can build your own. Please let me know if you have more questions.
Regards, Simion C.
Do I think correctly that each block, even though it is the same but is located in many places, needs to be translated again? These are not global functions like setting colors, fonts or translations? For example, the subscribe block? Why is the Demo not set up properly to just fill it with content, and everything is mixed up? The same published article appears in many categories and many blocks. This is a pointless Demo.
Hi mikem308, according to your shared situation some blocks are not correctly configurate on categories cloud template. The blocks and grids from category templates should be set on current category – https://i.imgur.com/nnUM1Tp.jpeg, cloud template of tags should be be set on current tags, on posts should be set on single – related – https://i.imgur.com/AFsH8Qj.png -> https://forum.tagdiv.com/flex-block-settings-guide/ Also, each block have individual settings so you can create the look you want for each section, but in case that you want the same section of blocks in different places you can use the right click on it and save it as short code, then you can add it from tagDiv Composer where you want and will be the same. Also, there are some global settings, but those are only for a few general options, those settings are in the theme panel – https://i.imgur.com/8iL6UzS.png
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/ or on our email address at contact@tagdiv.com
Thank you!
Calin N.
I just looked through Demo – NewsWeek. And there is a Subscription block/section in many places. From what I see, you have to translate it, set the phonemes or colors as many times as it appears in this Demo. Isn’t that absurd? Because for me these Demos are not Demos. And so I have to set everything up again. And now one more question. If I translate such a section, is this translation saved somewhere separately, to some file, e.g. mo? Like it is when using the Loco plugin?
Hello mikem308,
Demos are created as presentations to showcase what can be achieved with the theme and to help you avoid starting from scratch. These demos can be edited and translated using various methods, such as plugins, changing text images, the tagDiv Composer theme builder, or custom settings in the theme panel option for translation.
Let’s continue via the forum (https://forum.tagdiv.com/forum/newspaper/) or email (contact@tagdiv.com), and we’ll assist you in achieving your goals. The dashboard should be used for pre-sale questions.
Thank you for your understanding! Calin
All Demos are so slow that I suspect the code quality must be poor. Maybe it’s because of the proprietary builder. It’s a waste of time trying to optimize through 5 plugins. Core Web Vitals don’t apply here. I wonder what kind of server is best for your theme? Apache, Nginx or maybe LiteSpeed?
Not all of our live demos are completely optimized unfortunately. Our most popular demo is optimized https://demo.tagdiv.com/newspaper_pro/ and a few others. The theme works fine with all the servers you mentioned. Using a decent hosting provider, a good caching and optimization plugin, and using the options the theme provides for increased performance, usually the results are very good.
Regards, Simion C.
I see. And this banner advertising your services in wp-admin, isn’t that a bit over the top?
Those are banners which make it easier for interested theme users to reach our custom work services. The banners can be removed, there is an option to deactivate them in the theme system status panel.
Regards, Simion C.
The pages on our site are failing the Largest Contentful Paint (LCP) test. Even for a simple URL containing only plain text, such as https://themysore.news/privacy-policy/, the analysis result shows poor performance. You can view the analysis here.
Our hosting service provider suggests that the issue might be due to the theme. Could anyone advise on what needs to be adjusted in the theme to pass the LCP test?
Hi,
I have replied by email, please check as well. We can discuss more there.
Regards, Simion C.
Hi Team,
i already bought the license. I am looking for a custom homepage design which can be done using elementor plugin and other design no change.
can i contact the support for this ?
Thanks Mani
Hi,
We recommend using our composer to build pages. All the homepages from our demos are built with the composer https://cloud.tagdiv.com/#/load/Homepages For building pages with elementor we can’t provide support unfortunately, but we can help with the theme composer, which is a very capable builder. Please let us know at any time https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
更新後, 首頁出現亂碼及問題
Hi,
I have replied to the email, please check as well and let me know.
Regards, Simion C.
may i hv the link for the online doumentation of newspaper template?
Hi,
The documentation is available here https://forum.tagdiv.com/newspaper-theme-documentation/ We provide support via the support forum or by email, so you can always contact us when you have questions or if there are issues, and we will help.
Regards, Simion C.
I have a question about the membership paywall functionality. Does it support a “soft” paywall? i.e. restrict access to premium content while still allowing users to view a portion of it for free?
Hi,
That is possible. Besides the full locker there is also a partial locker, which hides the content placed below it https://prnt.sc/q0eWlu11w7N8 and a section locker, which hides the content placed inside it https://prnt.sc/BNGAqiHgLEDV These should cover all cases. Please let me know if you have more questions.
Regards, Simion C.
If I buy a regular license of Newspaper 12 theme, is it for life time or do I have to renew it every year?
Hi,
Thank you for considering our theme. A license is for life, there is no renewal needed. Please let me know if you have more questions.
Regards, Simion C.
