10688 comments found.
Can you tell me if 4.0.8 is compaitable with the latest Magento 2.4.7-p3 release.
Thanks for using Porto,
Yes, Porto version 4.0.8 is fully compatible with magento 2.4.7 p3
Regards
Hello,
I like Porto theme, but does it have any speed optimization measures in place? Like removing unused CSS and JavaScript?
I can understand more code is needed because of abundant features of this theme, but it scores extremely poorly loading speed wise, I have tested most of your demos. Any solution to this?
Hello,
Thank you for your inquiry about the Porto Magento 2.x theme and its speed optimization measures.
Site speed is influenced by various factors, including server optimization and Magento configuration… While the Porto theme does offer some built-in optimization features, such as options for merging and minifying CSS and JavaScript, there are additional steps you can take.
For example, using advanced extensions designed to enhance site speed can be beneficial. Implementing a Content Delivery Network (CDN) can also significantly improve loading times by caching static files closer to your users.
Optimizing images and ensuring your server environment is set up correctly will further contribute to better performance.
If you have any more questions or need further assistance, feel free to ask!
Best regards,
You have deleted my comment so I will ask the same questions again.
1) On what date will the update be released please?
2) The Mageplaza search module included in the release of April 2024 dates from 2023 with version 4.1.0. Can you please include the latest version which is 4.2.1? Older version has a problem with the cron job and the new version brings support for Magento 2.4.7
Hi,
Thank you for your questions,
Update Release Date: We are actively working on the update and expect to release it shortly. I’ll keep you posted on the exact date as soon as it’s confirmed.
Mageplaza Module Version: We are in communication with Mageplaza to request the latest package, version 4.2.1, so that we can update it in our theme package. This version will address the cron job issue and provide support for Magento 2.4.7.
I also want to confirm that the theme is now fully compatible with both Magento 2.4.7 and 2.4.7-p2, ensuring a smooth experience for users.
Thank you for your patience and understanding. If you have any further questions or concerns, feel free to reach out.
Best regards,
Hello, we are 3 weeks further. Is there already a release date planned please? I had to disable the CSP verification on the checkout page due your inline scripts. Advising people to disable CSP security is not the way forward. Please update your theme to support the latest changes.
Hello, @kristjan,
I appreciate your interest in Porto Magento Theme!
Rest assured, there won’t be any copyright issues. We only sell our theme on Envato (ThemeForest) under a specific license, so you can feel confident knowing that all rights are reserved by Envato.
Regards, P-THEMES.
Hello I have a problem installing the theme on Magento 2.4.7 It appears in the themes but does not appear to activate it and restore the blocks or widgets Please help me install it and activate it on my store Thank you very much
Thank you for choosing Porto!
Please open a new ticket on our helpdesk at https://portotheme.com to helpdesk to ensure we can best assist you with any issues you may have.
This allows our team to gather any necessary details and provide you with a quicker resolution.
Have a nice day!
Best regards,
How do I adjust the length of the product title for a category? Where do I adjust it?
Thanks for using Porto,
Please insert the below css code in Porto- Setting Panel > Customization Setting:
.product-item-name, .product-item-name a {
white-space: normal;}
Regards,
Content Security Policy CSP switched to block in Magento ver. 2.4.6-p7 had to set to report only in theme csp
Hello,
In Magento 2.4.6-p7, if you’re experiencing issues with the Content Security Policy (CSP) being set to “block” in your Porto theme, and you need to switch it to “report only,” in Stores > Configuration > Advanced > Developer > Content Security Policy.
Regards,
There is a bug in swatch validation, Add to Cart. if no swatch is selected there suppose to be an error message ( there is in default theme ) But this does not show up. You can see it on your own demo.
https://m2.portotheme.com/demo4_en/catalog/product/view/id/3438/s/basketball-sports-blue-shoes/category/461/Thanks for choosing Porto!
We appreciate your report. We’ll investigate the issue on our demo site to reproduce the problem and find a solution asap.
Please open a new ticket on our helpdesk at https://portotheme.com to helpdesk to ensure we can best assist you with any issues you may have.
This allows our team to gather any necessary details and provide you with a quicker resolution.
Have a nice day!
Best regards,
Openmage question here too. Does the magento 1.9 version of the theme work with PHP 8.4? By the way openmage is a php8 and mysql8 compatible version of magento 1.9, free to download, so you can try it yourself. I don’t want to switch to M2, because it is a complete failure. This question will arise in the future more and more, because nobody wants M2 over openmage. I do not want to pay for it blindly because I can’t get refund if not working.
Hi,
Thanks for contacting us,
Magento 1.9 themes are not compatible with PHP 8.4 out of the box. However, OpenMage, which is a modernized version of Magento 1.9, does support PHP 8 and MySQL 8.
And more, We no longer support Magento 1.9 due to its end-of-life status and the lack of updates and security patches. Magento 1.9 is outdated and has been succeeded by Magento 2.x, which offers improved features and security.
Regards,
Does it work with OpenMage 20 (magento 1.9 fork) and PHP 8.3? Why there are no updates for five years since 2018?
Hello,
No, the Porto Magento 2.x theme doesn’t work with OpenMage 20 (Magento 1.9 fork). It hasn’t been updated since 2018 likely due to a shift in focus from Magento 1.x to newer platforms.
For PHP 8.3, Porto for Magento 2.4.7 should be compatible.
Thanks for reaching out.
Regards,
Any plans to do so? As Openmage is becoming a major platform following magneto 2 disastrous performance since release, we dumped it too and returned to 1.9 then openmage. i could beta test it on openmage and provide you feedback
Sorry, but Magento 2.x is a separate, newer version with significant architectural changes and improvements over Magento 1.x. OpenMage and Magento 2.x are not compatible with each other due to these differences.
Regards,
yes, but i mean making your 1.9 theme compatible 
Hi,
Unfortunately, we no longer support themes for Magento 1.9 due to its end-of-life status and lack of security updates. We focus on newer versions and more up-to-date platforms.
If you need help with updating or finding alternatives, please let me know.
Best regards,
Is the theme compatible with magento 2.4.7 p2?
Thank you for reaching out.
I am pleased to inform you that the current theme works well with Magento 2.4.7 p2. We’re testing our theme with PHP 8.3 compatibility. We hope it will be finished soon next month. If you encounter any issues or need assistance with the update, please feel free to contact us by opening a new ticket on our helpdesk at https://portotheme.com.
Best regards,
the current theme with PHP 8.3 no compatibility?
Yes, Magento 2.4.7 supports PHP 8.3.
Regards,
Hello!
When do you plan to release a new version of the theme?
Hello!
We’re currently working on a new design and plan to release the updated version of the theme soon. I’ll keep you informed about the release timeline.
Thank you for your patience!
Best regards,
Is it possible to have a sticky side menu for CMS Pages?
Thank you for choosing Porto!
Please open a new ticket on our helpdesk at https://portotheme.com to helpdesk to ensure we can best assist you with any issues you may have.
This allows our team to gather any necessary details and provide you with a quicker resolution.
Have a nice day!
Best regards,
Hello, Is your template compatible with the latest version of Magento 2.4.7-p2? We implemented security packages (p2) overnight and some js related features stopped working, such as increasing/decreasing of quantity via plus and minus in bundle product and also header links and search box appearing when clicking on icons in page header.
Regards,
Hello,
The issues with JavaScript features like quantity controls, header links, and the search box after the latest Magento 2.4.7-p2 update could be due to recent changes or conflicts with the new security patches. To resolve this, we recommend checking for any conflicts in your custom JavaScript or reviewing recent updates for any potential fixes. If you need further assistance, please provide more details or access to your environment.
Regards,
Thank you for your response. The functionalities I mention are from your template. For example: the decrease and increase buttons on the product page come from the porto template file – in the basic Magento template, i.e. luma, these buttons are not included, nor are our dedicated scripts. Are you able to confirm to me that this functionality in your template works with Magento version 2.4.7-p2? I have test checked with Simple Product and here is the same problem.
Regards,
Thank you for your response.
We have tested the Porto template with Magento version 2.4.7-p2, and the decrease and increase buttons on the product page are functioning correctly. We have not encountered the same issues on our end or on other customers’ sites. If you’re experiencing problems, it may be specific to your setup or configuration. Please ensure that all files are correctly updated and that no customizations are conflicting with the template’s functionality.
KIndly open new ticket at https://portotheme.com/supports to get the check for that.
Regards,
Can you please tell me if you are the same company as Obest Porto Shopify Theme. Trying to fighure this out before I purchase their theme. The support reviews are horrible. I have never had an issue with your Porto Magento Support. Trying to stay with the same look on our new Shopify site.
Hello,
We are not the same company as Obest or the developers of the Porto Shopify Theme. Our support is for Porto Magento only. For information about the Shopify theme, please contact their support team directly.
Best regards,
Please open a new ticket on our helpdesk at https://portotheme.com to helpdesk to ensure we can best assist you with any issues you may have.
This allows our team to gather any necessary details and provide you with a quicker resolution.
Have a nice day!
Best regards,
hi, i purchased the theme a few years ago. i upgraded mit shop now to 2.4.7. if i download the theme now, will i get the latest theme files?
Thank you for choosing Porto!
The latest theme update (version 4.0.8) is available for download on ThemeForest. If you encounter any issues or need assistance with the update, please open a new ticket on our helpdesk at https://portotheme.com to helpdesk to ensure we can best assist you with any issues you may have.
This allows our team to gather any necessary details and provide you with a quicker resolution.
Have a nice day!
Best regards,
sorry, i did not get it. Am i also able with my OLD purchase, to download the latest files?
Thank you
Yes, you are always able to download the latest package even with your old purchase.
Regards,
We are trying to set up Demo 42 and the homepage keeps showing 500 error… we found out that it was being caused by the Filter Product widgets on the homepage: Example: {{widget type=”Smartwave\Filterproducts\Block\Widget\Carousel” layout_type=”owl_list” display_type=”sale_products” product_type=”13” product_content_pos1=”center” product_count=”10” enable_autoplay=”0” show_slide_nav=”1” show_slide_page=”0” enable_slide_loop=”0” desktop_slide_columns=”3” tablet_slide_columns=”3” mobile_slide_columns=”2” extra_class=”custom-nav nav-center-only nav-pos-inside show-nav-hover dots-style-1 flick-carousel”}}
if we remove this widget the homepage works, if we keep the code, it shows 500 error.
Can anyone assist?
Hello,
It sounds like the 500 error is related to the Filter Product widget configuration. This error typically indicates a server-side issue, which could be caused by several factors such as incorrect widget configuration, conflicts, or server misconfigurations.
Please Go to var/log/ in your Magento root directory and check system.log and exception.log for any errors related to the widget or its functionality. This can provide more details about what might be going wrong.
Regards,
Ok. We further noticed that this issue only occours when we have the FPC enabled and use the Product Filter on the homepage. When we disabled the FPC everything started working fine…
Is there anything specific we need to configure to make this to work with FPC?
Hello,
Please open a new ticket on our helpdesk at https://portotheme.com to helpdesk to ensure we can best assist you with any issues you may have.
This allows our team to gather any necessary details and provide you with a quicker resolution.
Have a nice day!
Best regards,
I asked several questions for several themes, but your answers always do the trick. Thank you
Hi,
Thank you for your kind words! I’m glad to know that my answers have been effective for your theme-related questions. If you have any more queries or need further assistance, just let me know.
Best regards!
Hi,
Is the theme compatible with magento 2.4.6 p6?Thanks Amith
Hello,
Yes, theme is compatible with Magento 2.4.6 p6
Regards,
Thanks for the confirmation
Please feel free to ask me if you have any further questions.
Regards,
Hello , this theme multi-vendor?
Hi, Thanks for contacting Porto!
Yes, you can use this theme for a multi-vendor marketplace project on the Magento platform. It can be configured with appropriate plugins or extensions, such as Webkul or Amasty, to support multi-vendor functionality.
Regards,
Hello , I sent you a message through the support box 3 days ago but I did not receive a response
I’m so sorry for any inconvenience this may cause.
Please open a new ticket through your purchased account on our helpdesk at https://portotheme.com to Porto Helpdesk for any theme-related issues you encounter. This allows us to track your inquiry and provide a quicker resolution.
We appreciate your understanding.
Best regards,
I haven’t bought it yet. I sent a message before buying through your home page box, but no one answered.
Hey there,
Could you please contact me directly here: [PT Support](https://themeforest.net/user/pt-support1) ? I haven’t received any message from you yet.
Thanks!
Regards,
i sent
Thanks, Please check the email in your mailbox.
Regards,
Thank you , Can data like names, products, categories be exported from WordPress to Magento?
Yes, you can export data such as names, products, and categories from WordPress to Magento, typically using export tools in WordPress and import tools in Magento.
Regards,
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