6656 comments found.
FileBird Pro new version 6.3.4 ?
Hello, Kolliop,
Thank you for contacting us and for using XStore.
Updated – https://www.8theme.com/downloads/
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I have sent a message to the mail, please reply
Hello, hmmt1983,
Thank you for getting in touch with us.
Answered by email.
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product original price less 5% automatically after quantity increase please solving sir already screenshot sended 8 theme support website (Topic)
Hello Centuryminds100,
Thank you for contacting us and for using XStore.
We’ve answered via the support forum.
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Olá, eu comprei o produto porem ainda nao consegui acessar aos arquivos, pode me ajudar? ID da transação 48E62943DT476815W
Hello Kelvenkennedy,
Thank you for getting in touch with us.
Please read this article – https://xstore.helpscoutdocs.com/article/4-theme-package If you can’t find XStore in the downloads area of your ThemeForest account, you need to contact Envato support.
We hope this information is helpful.
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ (you need to register an account using the theme purchase code).
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The 8Theme Team
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Hello team, so we are using Yith Product Add-ons & Extra Options to add addons & product options. Once we turn on Yith Product Add-ons & Extra Options, the add to cart and checkout buttons don’t work, so please check. Also options are coming in sticky add to cart, and it looks too bad. I attached the credentials in the private content area. so please check
Hello, Growthxmedia,
Thank you for contacting us and for using XStore.
We are waiting for your response on the support forum – https://www.8theme.com/topic/add-to-cart-checkout-functionality-is-not-working/#post-411291
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Hello, Growthxmedia,
Thank you for your recent feedback. We genuinely regret to hear that your experience with our theme and support has not met your expectations.
We noticed that you mentioned issues with a plugin that’s documented as supported by our theme. Please know that we strive to ensure compatibility with all listed plugins, and our aim is always to provide the best possible assistance.
We have reviewed your recent support case, particularly the one regarding the “Add to Cart” and checkout functionality, and see that we provided assistance through this link: https://www.8theme.com/topic/add-to-cart-checkout-functionality-is-not-working/#post-411291. Our intention was never to upsell services but rather to ensure you have the optimal setup for your needs.
If you feel that your issues have been resolved, we kindly ask that you consider updating your rating from 1 star to 5 stars to reflect the resolution of your concerns. Your positive feedback is important to us and helps other customers in making informed decisions.
We value your business and would like to make things right. If there are any remaining concerns, please let us know, and we are committed to assisting you further.
Thank you for your understanding, and we hope to turn your experience around.
Warm Regards,
The 8Theme Team
Hi my woozone seem not to be working, i sent you detailed message via the contact form. Please treat as urgent
Hello, itwebmaster,
Thank you for contacting us and for using XStore.
We’ve answered to your email.
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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Hi there! Recently I have been experimenting some major issues regarding Xstore Theme inside my Wordpress dashboard. It basically does not load properly and I have to refresh the dashboard webpage over and over until it charges fully. I have uninstall all plugins and the theme and the problem strikes when I activate Xstore Theme… any insights about what might be caussing this behaviour?? Thanks in advanced!
Hello Bemarketingcat,
Thank you for reaching out to us.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including screenshots and temporary wp-admin access. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
Please refrain from merely duplicating the text you have previously sent via email. To assist you effectively, it is essential for us to understand the issue and review your settings. Therefore, kindly add a video of your actions and the problem, a link to the relevant website, and temporary access credentials through the private content area on the forum. This will enable our team to log in and conduct a thorough examination of the situation you are encountering.
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
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The 8Theme Team
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The theme disables AMP on the checkout page, so its url is modified. In Brazil, we need the order details on the checkout page for payments with PIX, for example. As the url is modified, these details cannot be displayed. So with this code, you preserve the order key in the url and the details are displayed. Add this to your theme’s functions:
function preserve_order_key_in_url( $url ) { if ( is_wc_endpoint_url( ‘order-received’ ) && isset( $_GET[‘key’] ) ) { $url = add_query_arg( ‘key’, sanitize_text_field( $_GET[‘key’] ), $url ); } return $url; } add_filter( ‘wp_redirect’, ‘preserve_order_key_in_url’, 10, 1 );function preserve_order_key_in_url( $url ) { if ( is_wc_endpoint_url( ‘order-received’ ) && isset( $_GET[‘key’] ) ) { $url = add_query_arg( ‘key’, sanitize_text_field( $_GET[‘key’] ), $url ); } return $url; } add_filter( ‘wp_redirect’, ‘preserve_order_key_in_url’, 10, 1 );
Se comprar este thema esperando suporte, esqueça, vc terá apenas um forum gigante que levará meses pesquisando o que deseja.
Hello, digiflowrafael,
Thank you for contacting us and for using XStore.
If the provided code assists you in resolving your query, you may add it to your site via the child theme.
Our team of developers will review your code and, if it meets our standards for correctness, we will consider including it in future updates.
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/
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The 8Theme Team
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Hi Team, I purchased this theme last year and I didn’t use this. now I am going to customize this theme. but when I click any product it shows there is nothing. there I need to fixed the problem. Thanks
https://prnt.sc/scTpPPEaepOUHello, sumanshaha,
Thank you for contacting us and for using XStore.
Please adjust your site visibility settings, please navigate to WooCommerce > Settings > Site Visibility > select Live and save settings.
Afterward, Please check again.
To assist you effectively, please create a topic on our support forum -https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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Estou enfrentando um problema em que as imagens das categorias de produto não estão sendo exibidas corretamente no modo AMP do meu site. Em vez das imagens, apenas o placeholder é visível. Já verifiquei que as imagens foram carregadas corretamente nas categorias de produtos, e não estou utilizando nenhum tipo de cache que possa estar interferindo. Gostaria de saber como posso obter suporte para resolver esse problema.
Agradeço desde já pela atenção e aguardo uma solução.
I’m facing an issue where product category images are not displaying correctly in AMP mode on my website. Instead of the images, only the placeholder is visible. I’ve already verified that the images have loaded correctly in the product categories, and I’m not using any type of cache that could be interfering. I’d like to know how I can get support to resolve this issue.
Thank you in advance for your attention and I look forward to a solution.
Hello Digiflowrafael,
Thank you for using XStore.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including screenshots and URL. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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Hi! Do u provide some designs files like PSD or Figma?
Hello Mecenas666,
We hope this message finds you well. We would like to inform you that for over six months now, we have discontinued including Figma and PSD files as part of our services and the folder you mentioned has been removed from our archives.
We acknowledge that there may have been previous instances where such files were provided; however, we have since updated our policy and have removed all references to the provision of PSD and Figma files from our communications and offerings.
We apologize for any inconvenience this may have caused and appreciate your understanding in this matter.
Warm Regards,
The 8Theme Team
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Hello, congratulations on the very well designed theme, it has many options, but I am frustrated because I can’t get the theme to work with the translations of the two files downloaded from the xstore website, both the theme and the plugin, I don’t know how to do it Take those translations, especially in the checkout and purchase buttons It is the first topic that I have so many problems getting the translation to work well.
thanks for the timely help
Hello, mibarcodepapel,
Thank you for contacting us and for using XStore.
Please contact our support team via the support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Thank you in advance for your cooperation!
Warm Regards,
The 8Theme Team
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why are you unable to switch on the filter on the search page, and make it a dynamic filter?
Hello jtkirkuk,
Thank you for contacting us and for using XStore.
Please contact our support team via the support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Thank you in advance for your cooperation!
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The 8Theme Team
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Hello.
We are not using Elementor and would like to disable this plugin if possible. Is there a way to have the product gallery function correctly without using Elementor?
Thanks.
Hello, Snow-man,
Thank you for contacting us and for using XStore.
Yes, the product gallery function on a single product page can work without Elementor.
To assist you effectively, please create a topic on our support forum -https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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Hello Nodos,
Thank you for contacting us and for using XStore.
Please edit Static Blocks https://youtu.be/JiI6qDaVtY4?feature=shared For example – https://prnt.sc/PFAWLJblec5v > https://prnt.sc/eoPHYsmEsTDT
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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The 8Theme Team
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Thanks!!!
Hello Nodos,
You’re welcome!
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The 8Theme Team
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Is there a loop builder in Xstore?
Hello Tianxialuyalu,
Thank you for contacting us and for using XStore.
Please contact us by email via the form on this page https://themeforest.net/user/8theme and describe your request in more detail with examples.
Thank you for your cooperation!
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The 8Theme Team
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Hi – i cant see demo electronic mega market im on the latest version?
Hello Scph35003,
Thank you for getting in touch with us.
Please use ðeme_demo_versions_info=1 to clear cache, for example – https://prnt.sc/__ydfOnZGdjh
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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The 8Theme Team
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perfect that worked 
Hello Scph35003,
You’re welcome!
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Hello Team Xstore!
Thank You form making such an Awesome Theme!
I’m facing issue related to Mobile Menu, where i’m not able to remove categories tab from the mobile menu.
Can you please mention the process to remove the categories tab from the mobile menu, rest all other things are sorted only this one help i need from you!
Thanks in Advance!
Hello Digital-Baba,
Thank you for reaching out to us.
XStore Builders > Header builder via Elementor > edit template > Mobile menu > https://prnt.sc/4C5LLASY9ijX
Please post new questions via our support forum: https://www.8theme.com/forums/xstore-wordpress-support-forum/
Thank you for your cooperation.
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The 8Theme Team
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1. Do you have any pre made homepage where Top horizontal menu has megamenu and Left side bar menu is Sticky and also has mega menu ?
2. Do you have pre made Single product page that has Sticky side bar menu ?
Hello Andy1100,
Thank you for your interest in our theme!
1/ Here you can find our demos – https://xstore.8theme.com/ Please contact us by email via the contact form on this page https://themeforest.net/user/8theme Provide examples of desired results and you will get answers.
2/ Here is an example of a single product page – https://xstore.8theme.com/elementor/demos/niche-market02/product/wooden-classical-golden-chairs/
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
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The 8Theme Team
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Hi!
How to edit the form on the Add Listing page? I can edit the page itself but the contents of the form are “locked”, and I can’t figure out where the page is pulling the form from.
Also, I can’t register an account to your support forum. The registration form claims that my Envato Purchase Code is incorrect. It’s 100% correct though, copy-pasted straight from the theme-license.txt file.
Hello jyrihovila,
Please contact us by email and provide your purchase code – https://themeforest.net/user/8theme
Thank you for your cooperation and we look forward to hearing from you soon.
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The 8Theme Team
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Hi, I’m sorry but I actually sent the message to the wrong place—it was another theme I needed support for. 
