1428 comments found.
Looks like some word wrapping is not working on the latest IOS safari – is anyone else experiencing issues?
Hi alive2spd,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I have several sites with this theme and the design broke on all sites this week. I assume it has something to do with the Wordpress update. It is one of the widgets on mobile that broke, half of the content (the headers) is to the right outside of the screen.
Hi Ravaru,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
After updating WP from 6.6.2 to 6.7 version the translation of the theme doesn´t work. I had to install back the 6.6.2. Please, any solution?
Hi boabab17,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Ok, now it is solved with the latest WordPress 6.7.1 update, translation is ok again
There is a problem with the site’s translation files after upgrading a version of WordPress to 6.7. The translation simply does not appear on the site. My site worked well for me with the translation files into another language until the version update that was made yesterday. What can be done?
Hi zuznadlan,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Still waiting for the help, 1 week (On Support Center)
Still waiting for the help, 11 days (On Support Center)
Can you answer my ticket? 3-4 days waiting a simple response. Your support center doesn’t works! Request #17575 If you can’t care your clients send me a refund
Hi Moranroman,
I just finished answering all open tickets. If you still have any questions, feel free to reply to your ticket and I’ll get back to you as soon as possible.
I wrote you at support center. Check my ticket please
help?
Hi Moranroman,
Unfortunately, I am not able to answer every ticket immediately. But I will respond in the order it was received. I appreciate your patience
Yes but give me a quality answer. Don’t avoid the problem making me wait 2-3 more days without any kind of solution
Same problem on the widget section… This theme is abandoned?
Hi alexrevega,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Already did and no answer…
Hi alexrevega,
My apologies for the delayed response, but I will reach out shortly.
We’ve been waiting for about a week for support too.
Is this being abandoned?
Is everyone OK over there?
There’s an error on the widget section the home page feature doesn’t work on mobile anymore. This needs to be updated
Hi caritherscliff,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
support dont give an answer, i am waiting for 6 days at your support panel.
i still wait answer for 3 days. Your support team not work. My demo import option not working good. I cant use your file. please refund
6600 sales and no support. congratulation bro..
The widget area is giving problems with the latest Word Press 6.6.2. I can not use the ‘Widgets and blog’ layout because blocks the home page, only works the blog layout. I hope you will realese an update or I will have to chenge the theme. I have the 3.16.0 version of the theme installed.
Solved
What size height should the logo be? We made it the exact same size as your demo, but the logo gets distorted on mobile and doesn’t look good.
Hi drastic99,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I did. still waiting. I would like to export my settings from the staging domain and import them to the live domain. Is there a tool for that?
hi, i installed all plugin i tried install xml file one click demo import plugin. But i cant see, www.miximed.com my website
Hi ErdemCkaya,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
i still waiting your answer. support not good
I sent you a questions I have about the theme on the support page. If you can answer the problems for me there please
Hi zuznadlan,
Thanks for submitting a ticket. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Please can you check my response
Hi zuznadlan,
I’ll be in touch shortly!
Hello, any news from theme update? Do you already have a date? We cannot update the obsolete php of the web because it enters into conflict with the theme. Please give us an approx date.
Hi stefanoroma,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I just want to know when is update coming. Do I need a to submit a ticket for that? Thanks!
Sooo? Do you have a date for next update or not? I don’t need a technical support, I just need to know when is next update due.
Hi stefanoroma,
Unfortunately, I don’t have a date for the next update at the moment, but I do plan to update the theme.
Ok thanks
Hi, it has been a year, any update coming our way? Still have the php conflict going on. We definitely don’t want to run into a crashed website because of an obsolete php version. Hope to hear from you soon. Thanks.
Hi stefanoroma,
Please submit a ticket at the Support Center so I have a better idea of what issue you are seeing.
Wondering if there is any chance that the SportsPress plugin could be purchased separately for this theme. Pleased with the theme so far, and glad to see that you have an update in progress.
Hi footballzebras,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi, Does this theme easily support advanced custom field?
Hi spottykay,
Unfortunately, the theme has not been tested with ACF, so I cannot guarantee that it is 100% compatible.
Hi, I am loving your theme too much, it’s beautifully made. Please solve a simple issue in my site – Request #17485 on support portal
Hi Surya7t,
Great to hear! While I do typically answer tickets within 48 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Hi, It has been 4 days, kindly guide me how to fix the issue
Hi Surya7t,
It has been 2 business days, but I’m heading over to answer your question right now.
Hello, is there any way to put two or more categories in one widget because its not showing other categories except one category
alos when i add language switcher it does not show up polylang plugin
Hi aldiblloshminew,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Well the idea is THAT WE CANNOT ADD LANGUAGE SWITCHER AND THE POSTS ARE NOT IN DESCENDING OR ASCENDING AND ALSO ONE YEAR WITHOUT UPDATE !
IF YOU CANNOT MANTAIN THE ENHANCMENT OF THIS WEBSITE THEN REMOVE IT !
Hi aldiblloshminew,
It doesn’t even show that you have purchased the theme.
Hi aldiblloshminew,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!