72 comments found.
Hello team,
could you please provide information about supported version of WP and Woo?
Hi, for the music players, does it have to be soundcloud or can it be youtube? Also not seing a video section. Is there one?
Hello,
The theme’s primary music players (for continuous audio playback, typically in a playlist format) are designed to use MP3 files directly uploaded to your server, not SoundCloud. This gives you full control over your audio files and allows for a server-hosted music experience.
But you can add YouTube video using Video player shortcode.
Regards
I have a new issue, i can’t see the layouts and i got this error [trx_sc_layouts layout=»461″] thanks https://rickdj.com/servicios-dj/
Thanks a lot
Warm welcome!
Hello, with new update, LAYOUTS section is missing in dashboard menu?
Hello,
Please update bundled plugins using Themerex Updater plugin. After the plugin installation, navigate to Appearance -> Themerex Updater and enter your purchase code. Then you can update the plugins in the Dashboard -> Updates, just scroll down to section Active theme components: Plugins.
If the issue persists please submit a ticket at https://support.themerex.net/ and we’ll provide you with a solution.
Regards
Hi, I have an issue, I can’t view my sliders in revolution slider overview, thanks
Hello,
Please update bundled plugins using Themerex Updater plugin. After the plugin installation, navigate to Appearance -> Themerex Updater and enter your purchase code. Then you can update the plugins in the Dashboard -> Updates, just scroll down to section Active theme components: Plugins.
If the issue persists please submit a ticket at https://support.themerex.net/ and we’ll provide you with a solution.
Regards
I already updated the plugin, but it doesn’t work, I need to deactivate, make changes and then reactivate again. My support isn’t active.
From the time i bought this theme when I added an event it would not show. It shows past events but not any of the current events. Or sometimes it would show then other times not.
Hello,
Thank you for getting in touch with us!
To investigate your issue additional information is required. You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
bonjour j’ai ma page de galerie photo qui affiche en code dur cq_vc_dagallery images=”.....”” comment faire pour refaire apparaitre mes images ? MERCI
Hello,
Thanks for reaching out to us!
Could you please submit a support ticket at https://themerex.net/support/ and get qualified assistance?
Thanks.
je n’ai plus de support
You may renew the support service in your Themeforest account. Please use the following guide: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you!
Hi, after reading documentation and comments regarding social icons, I can figure out how to set the links etc, but I am not able to make them appear on the navigation menu nor any other area.
I am using the default one with transparency that changes to a background color when srcolling down.
If i go to Widgets and try to ad the ThemeREX icons it only adds a box for title and text and even filling this does not make any changes on the frontend.
Thank you in advance and kind regards.
Hello,
Thanks for reaching out to us!
All the queries you have can be easily managed. Please submit a request at https://themerex.net/support/ for our technical support team who will be happy to provide you with step-by-step instructions on how to make all the needed changes.
Thanks.
FYI, your theme is gorgeous and I used it for a DJ friend of mine and everyone loves it! The only issue we are having is how to make the mobile hamburger menu a bit more distinct as it is just too faint right now so it is very hard to tell it is there. I cannot for the life of me figure out how to tweak that. Could you please steer me in the right direction. I am going to give you a 5-star review today!
Hello,
Thank you so much for your feedback! We are so happy you enjoy the theme!
All the queries you have can be easily managed. Could you please submit a request at https://themerex.net/support/ for our technical support team who will be happy to provide you with step-by-step instructions on how to make all the needed changes?
Regards.
Okay
The timeline is not showing up on mobile. I need this fixed and cannot wait for support to answer this one. Can you please tell me how to fix this.
Sorry in advance for my dumb question but I downloaded sample data with the theme and for the absolute life of me I cannot figure out how to edit the social media icons on the menu bar. Also if you are feeling generous enough to answer a second query, how do I populate the Events page with the events. It’s blank. If I can solve these 2 life mysteries then I can excitedly hit publish on my shiny new DJ website.
Hello,
Thank you for choosing our theme!
The social icons inherit the links (URLs) to your social profiles specified in the Appearance > ThemeREX Addons > Socials tab.
The events are managed under WordPress dashboard > Events. Let our Tech support team have a closer look at your website settings. Please provide your website login details in the support ticket at https://themerex.net/support/ – our support team will help you as soon as possible.
Regards.
Can you change the picture? Is it customizable?
Considering purchasing your theme. Do you offer full service integration and is there any plans to incorporate ChatGPT into the backend for content?
Hello,
Thank you for your interest in our theme!
Could you please contact our Customization studio and specify what service integration you mean at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
As for the ChatGPT integration, we do appreciate the suggestion and have passed it to Our Development Department for consideration. However, the major part of our themes has already this feature. Please consider these themes:
1. https://themeforest.net/item/ann-artificial-neural-network-wordpress-theme/44937622
2. https://themeforest.net/item/qwery-multipurpose-business-wordpress-theme/29678687
3. https://themeforest.net/item/vocal-singing-voice-training-wordpress-theme/43942898?s_rank=3
4. https://themeforest.net/item/the-gig-standup-club-night-bar-wordpress-theme/35759592?s_rank=23
5. https://themeforest.net/item/verse-music-radio-concert-wordpress-theme/44322390?s_rank=2
6. https://themeforest.net/item/muzicon-music-festival-concert-wordpress-theme/40330277?s_rank=12
Regards.
Will do. While you have a list of themes with ChatGPT, I would prefer the it with this theme. Also, the following theme you listed does not have ChatGPT. https://themeforest.net/item/verse-music-radio-concert-wordpress-theme/44322390?s_rank=2
Verse theme allows you to create content with chatGPT. Please check https://verse.themerex.net/splash/
Regards.
hey! is it possible to change the language of the month on the events page? and display the day above the big number on the left? an perhaps a flyer also?
what about the single event page? also customizable?
the gallery, is it possible to have a gallery for every event? or only one page?
thank you 
Hello,
Thanks for reaching out to us!
Sure. The theme has a language .pot file allowing to translate all the text strings.
Events functionality is facilitated with The Events Calendar free version, and Single event pages are built according to a standard template. You can add any content to this section – https://prnt.sc/H_F6F0EtQUJL with the page builder.
Our Custom Team can help you with the events customization. Please feel free to contact them at https://themerex.net/support/ (select “Get a free quote” category).
Thank you!
Hello how can we make the play button still show on mobile devices. The play button disappears. The one similar to the one on your demo page here:
https://preview.themeforest.net/item/dj-rainflow-music-band-musician-wp-theme/full_screen_preview/20903456?_ga=2.70773464.996680465.1674506461-1411588124.1674506461Hello,
Thanks for reaching out to us!
All the queries you have can be easily managed. Please submit a request at https://themerex.net/support/ for our technical support team who will be happy to provide you with step-by-step instructions on how to make all the needed changes.
Best regards.
It won’t let me, it says support is expired.
You may renew the support service in your Themeforest account. Please use the following guide: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you!
That’s unfortunate, I believe something is wrong with the theme and you will force me to re-purchase support
If you mean this play button https://prnt.sc/obw-qx8hbiKx , please add this CSS rule to Customize > Additional CSS to make it visible on mobile:
@media (max-width: 479px){ .trx_addons_video_player.with_cover .video_hover { margin-top: 7em !important; } .trx_addons_video_player.with_cover { overflow: visible; } }
Unfortunately, we are not able to provide detailed support here. In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Thank you for your understanding!
That worked, thank you!
Hi Author, if I update all the plugins here, will my website not be damaged? Thanks
https://monosnap.com/file/RdZAPG4DGYj7nuy0PpaqjiSchH9AhE https://monosnap.com/file/8tLVO9RteyqJSuKoUimdng8hifatK6Hello,
Feel free to update the above mentioned plugins. We have not encountered any related issues so far. In case you come across any difficulties, please get in touch with our Tech support team at https://themerex.net/support.
Regards
Hello. I would like to hide the header, but leave the menu visible… that is, hide the breadcrumbs area only. My goal is that the header of an internal page looks like the one on the home page.
Hello,
Thank you for choosing our theme!
To use the header layout from the homepage please choose Default Header in the Theme Options of the correspondent page – https://prnt.sc/znlArLkj4Tft
Our technical support team is always ready to help you with any difficulties you encounter and provide you with the instructions and tutorials to make the customization process easy and straightforward. Just submit a support ticket at https://themerex.net/support/
Regards.
Hello, I have reviewed the documentation several times and I don’t understand how to change the logo. I think there are several ways to do it but none works for me
Hello,
Thank you for contacting us!
The logo is available for editing for each particular layout under Layouts> All layouts > choose the required header > Edit – https://prnt.sc/bV5zSy1ovHIw For more information, please check http://djrainflow.ancorathemes.com/doc/#layouts
Our technical support team is always ready to help you with any difficulties you encounter and provide you with the instructions and tutorials to make the customization process easy and straightforward. Just submit a support ticket at https://themerex.net/support/
Regards.
Thanks for answering so quickly. Another question, I want to change the urls of the social networks in the footer but when I go to layout and then to footer the option to change the urls in the social media section does not appear. Where can I change it if not there?
The social icons inherit the links (URLs) to your social profiles specified in the Appearance > ThemeREX Addons > Socials tab.
Our support assistance is provided via support tickets only. Moving forward, in case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified help.
Regards.
But in that area you can only configure the Instagram api, I don’t see that you can add urls from other social networks
Please navigate to Appearance > ThemeREX Addons > Socials tab and change urls of the social networks. Here is the screenshot – https://prnt.sc/UnJ_YZpZyPvL
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hello, I am trying to change the area at the beginning of the website where this text appears: SUPERMIX ENTERTAINMENT 12″ VINYL. I see that I can easily change the disc image but not the background image where the DJ appears.
Where can I change the background image with the DJ?
Thank you and regards
Hello,
As the Themeforest comments section is meant only for presale and general questions, we are not able to provide detailed support here. Please create a support ticket at https://themerex.net/support/ and our support team will gladly assist and guide you.
Regards.
I can’t open a bug ticket on your site because the support has expired, but given that your update has ruined an otherwise excellent site, I think it’s a problem you should fix. I updated the template to the latest version 1.3.6, which does not have a changelog on the themeforest site. After the update, the menu in the TOP section disappeared from the site. I flushed the cache, went into the template settings and re-saved it, but nothing changed. The menu is missing at the top!
Hello,
Thank you for getting in touch with us!
You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
Hi there,
On my website, Instagram API doesn’t work. I have the key and access token but it does not show the images from my Instagram profile.
Can you help with this.
Hello,
Thank you for getting in touch with us!
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Regards.
I already submit the request. Not responded till now.
Let our Tech support team have a closer look at your website settings. Please provide your website details in your support ticket at https://themerex.net/support/ Our Tech Support team will assist you with the issue.
Thank you.
