23249 comments found.
Sticky Header Issue in Latest Version
Hi, my previous version worked well with sticky headers. However, after downloading the latest Porto theme and importing the Shop 48 demo, the sticky header no longer works, even though I’ve enabled all the relevant options in Theme Options and the issue occurred even before I installed any other plugins. I also noticed that it’s not working on your demo site as well. I suspect that there might be a bug in your new version. Both of my websites are using the WPBakery Page Builder.
Hello, @princewood,
This isn’t a bug; it’s a settings adjustment. To enable the sticky header, go to Porto >> Template Builder >> Header and edit the header using the WP Bakery Page Builder. Then, edit the row settings and set the row to sticky. You can refer to this screenshot for guidance: https://pasteboard.co/e0jO1Qk786tR.png
Regards, P-THEMES.
Please join our Discord Lesson
We have noticed a return of an issue that I believe was resolved a few months back. When you go to edit an wp bakery element you are unable to click the save button.
The console shows the following error:
Uncaught TypeError: Cannot read properties of undefined (reading ‘getSelection’)
and
Uncaught TypeError: Cannot read properties of undefined (reading ‘save’)
When you close and then edit the second time it works
Hello, @nmwoods_1,
This appears to be a conflict with a third-party plugin. Please disable all third-party plugins on your site and check if the issue is resolved. If it is, you can re-enable the plugins one by one to identify the one causing the problem.
Regards, P-THEMES.
Please join our Discord Lesson
Pre-purchase question. I think your theme (Porto additional setting ) is not working with the Elementor container setup, right? It only works with the elementor old section->column right?
Hello, @Fiaz07,
Thank you for your interest in Porto WordPress! 
Just to clarify, it’s not true that our latest theme version has issues with the Elementor container setup—it works perfectly with it.
Regards, P-THEMES.
Please join our Discord Lesson
Hi! Is there a way to have the featured products to show up at the very top of the list of Products?
Hello, @ShibcaDesign,
Could you please provide a screenshot of what you’re looking for, along with the page URL? This will help me take a closer look and assist you more effectively.
Regards, P-THEMES.
Please join our Discord Lesson
I need to reset the license so my website can work. I had to reinstall everything and I can’t reactivate it.
Hello, @vagalumepub,
Your theme license is currently registered on the site: https://bankmidia.com.br/.
Please note that each license can only be used on one live URL, in accordance with Envato’s policy, which applies to all themes on ThemeForest. We recommend confirming this with Envato as well.
If you want to use the license on a new site, you’ll need to unregister it from your current site. You can do this by navigating to Porto >> Dashboard, and then you can register it on your new site.
Regards, P-THEMES.
Please join our Discord Lesson
Hello, I’m considering a variation of the shop 34 theme. Can I install this theme only with Gutenberg (without plugins Elementor, WPBakery, etc. )? Regards.
Hello, @ppvaldan,
Thank you for your interest in Porto WordPress!
Demo 34 is available for import and can be used with either the Elementor or WP Bakery plugin. Feel free to choose the one that best meets your needs!
Regards, P-THEMES.
Please join our Discord Lesson
Hello, I have one question about the translation of ‘items’ string in mini cart and “Price” tag in wishlist. I have loco translate aswell translated and synced all plugins in order to have “items” tag translated in my mini cart.
Translated string for plugins: Woocomerce Porto Functionality YITH WooCommerce Wishlist
And theme tags for Porto.
The problem is there, “item” tag is translated only when I disable YITH WooCommerce Wishlist plugin ( “Price” tag is never translated ) Do you have any suggestions what could be the cause of this conflict ?
https://mallnails.com/Thanks in advance !
Hello, @yordantsvetomirov96,
Please reach out to us through our support system and provide your site’s WP Admin URL and credentials. This will allow us to investigate and assist you more effectively.
Regards, P-THEMES.
Please join our Discord Lesson
Hello.
Great to see pre-order option in products meta.
How exactly is that implemented though?
Shouldn’t be posible for a buyer to purchase a product if “pre-order” is checked even if it has 0 quantity in storage?
Additionally wouldn’t be nicer/make more sense if instead of showing/inserting the specific date to be lanched to show/insert in how many days will be available.
Eg. You make an order of custom product that needs x days to be produced…
PS: I think Pre-Order Availability Date Text should be more bold, more in eye catching location or pointed out so the buyer takes more notice. Because now it shows that there is 1+ quantity in storage. Maybe a diffrent way to represent that? Not sure if there is a way to be used in templates builder.
Best regards.
Hello, @minamoto19,
To learn about pre-order functionality, please check our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/how-to-use-pre-order/.
For styling, you can use Custom CSS.
Regards, P-THEMES.
Please join our Discord Lesson
Hello,
I have updated to the latest 7.2.2 and in my options I do not see the options in Woocommerce for sticky “Add to Cart” bar. I am using Shop Demo 50 if that helps.
Please tell me why I am not seeing it and if its from the demo shop, will it be added for this demo soon?
Thank you for your help
Hello, @abramt,
In Shop Demo 50, we’ve created the single product page using the Template Builder. To edit this layout, navigate to Porto >> Template Builder >> Single Product. From there, you can use the page builder to customize the layout. Be sure to insert the “Sticky Add to Cart” element and adjust it according to your preferences. Please refer to the screenshots for guidance: https://pasteboard.co/U3EoBjyFJuBC.png & https://pasteboard.co/Ua0QblhQVNbq.png
Regards, P-THEMES.
Please join our Discord Lesson
That worked great, anyway I can style and customize what i displayed in the sticky container?
Hello, @abramt,
No, you won’t. you have to use the Custom CSS to achieve your desired result.
Regards, P-THEMES.
Please join our Discord Lesson
Hi there, I would like to see that my cart pop up when i add a product to my cart. Where can i activate this? My website is dadson.nl
Hello, @dadsonbv,
Porto offers three different styles for the Add to Cart notification on shop archive pages. You can select one that suits your needs by going to Porto >> Theme Options >> WooCommerce >> Product Archives. For reference, please check this screenshot: https://pasteboard.co/X58aB1sIg9Uq.png
Regards, P-THEMES.
Please join our Discord Lesson
That is set correctly. Some time ago the pop-up still worked. Unfortunately not anymore. Can I solve this with a CSS code?
Hello, @dadsonbv,
Please ensure you’re using the latest version of the theme and plugins. If you are, try disabling all third-party plugins and check again. If the issue persists, contact us through our support system with your site’s WP Admin URL and credentials, and we’ll assist you further.
Regards, P-THEMES.
Please join our Discord Lesson
after your latest update I experience problems with your theme. The image gallery on the single product page is not showing anymore. On mobile devices it also displays wrong. When I rollback to the previous versions the problem disappears.
I turned off all other plugins but this does not fix the problem. I use your theme on 10+ websites and almost everywhere I experience this problem.
Hello, @dennygoosensen,
Could you please reach out to us through our support system? Just provide your site’s WP Admin URL and credentials so we can take a look and assist you. Thank you!
Regards, P-THEMES.
Please join our Discord Lesson
There is issue with your theme
I updated your theme but I am getting this error
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Hello, @comingtouchdown,
Could you please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out?
Regards, P-THEMES.
Please join our Discord Lesson
You have some error in the latest template updates.
Version 7.2.2 and possibly earlier.
It doesn’t show all colors in the product and category page archive.
When there are 2 colors it shows one and when there are 6 colors it shows 4.
I show up well Colorv in Single Product.
I cleared the cache, it didn’t help.
https://webviz.eu/barvy-2.jpg
I had to revert the template to version 7.1.7
https://webviz.eu/barvy-1.jpg
After I returned version 7.1.7, I noticed that the radius above the numbers is good, the same as it was set after installing the template.
https://webviz.eu/rozmer.jpg
Versions of the template after 7.1.7 reduced the radius. He was almost crunching the numbers. I thought it was the plugin’s fault and that I would fix it later.
So now I know for sure that a template update is to blame.
Regards
The last one with the radius is not such a problem, and I’m not sure. I can edit that.
More important is the display of colors in the archive and categories.
Hello, @WebViz1,
Could you please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out?
Regards, P-THEMES.
Please join our Discord Lesson
We would like to have a seperate pop up for the Register screen, rather than have the Login & Register having the same pop up. Is this possible ?
Hello, @ShibcaDesign,
Unfortunately, this is not possible for now, There is no such option for it, this actually requires extra code customization, you can also request it as a feature request on our forum here: https://www.portotheme.com/forums/topic/feature-request/ for the future upcoming updates of the theme.
Regards, P-THEMES.
Please join our Discord Lesson
Where can I tweak and adjust the pop up screen for the login and register screen? Here is the link to our website, I’ve used a short link website : https://shorturl.at/Bjxgt
Wish to add more fields when they register
Hello, @ShibcaDesign,
You can easily toggle the Popup ON and OFF using the builder. Just go to Porto >> Template Builder >> Header, then edit the header using the page builder. After that, select the Porto account element and adjust the settings using the available options shown here: https://pasteboard.co/p0wpluasWECZ.png
For additional modifications, you’ll need to customize the code or consider using a third-party plugin that fits your needs better.
Regards, P-THEMES.
Please join our Discord Lesson
Hi, in the latest version of the theme, the ability to insert preview images in the menu management seems to have completely disappeared. In the previous version (which I still have installed on some websites), there are the items like ‘Preview Image (default size: 182×136)’, ‘Preview images are hidden in the Toggle and Sidebar menus,’ and ‘Fixed Preview Image,’ while in the latest version, everything has disappeared.
Now, in the megamenu, the previously inserted items still correctly display the preview images, but I no longer have the ability to add preview images to new menu items.
Have these features been intentionally removed, or is it a bug by any chance?
Thank you.
Hello, @lcdesignweb,
Could you please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out?
Regards, P-THEMES.
Please join our Discord Lesson
Is it 7.2.1 compatible with woo 9.3.2? Thank you in advance
Hello, @kelecz,
Yes, Porto version 7.2.1 is fully compatible with the latest WooCommerce version 9.3.3, so you can update it with confidence.
Regards, P-THEMES.
Please join our Discord Lesson
Hello, after update: Warning: Undefined variable $a_attrs in /home/bb8/ftp/website/xxx.com.pl/wp-content/themes/porto/woocommerce/single-product/add-to-cart/variable.php on line 148
Hello, @artemis1990,
Please reach out to us through our support system and provide your site’s WP Admin URL and credentials. This will allow us to investigate the issue and assist you more effectively.
Regards, P-THEMES.
Please join our Discord Lesson
Porto Team,
After the update, the submenu hid under the main slider. URL dogcessories.pl How to fix that? Thank you in advance.
I will try to fix that by myself cause we are losing customers, but in the meantime I will wait for your reply.
MP
Nevermind, I solved it by myself (timezone didn’t help). Updated WPBakery added overflow:hidden to the Header.
Ignore my message, for everyone who has similar issie – check your overflow values.
Hello, @dogcessories_eu,
Glad you figured it out! Thanks for sharing the solution; that’ll definitely help others with the same issue. If you need any more help in the future, just let me know!
Regards, P-THEMES.
Please join our Discord Lesson
Another garbage update for Porto. Totally screwed my ability to edit big pages (home page in this case) from the back end or the front end. Please fix this dumpster fire.
I’ve restored from a backup. I don’t expect this to get fixed any time soon.
Sure enough – as soon as I went back to the last version – everything works again.
Let’s see how the author tries to blame this on me like he does with everyone else.
Hello, @webwaves_ca,
I apologize for the inconvenience. Upon reviewing recent comments, it appears that you are the only customer experiencing this issue. This suggests that the problem may be specific to your site.
Please try disabling all third-party plugins and temporarily removing any customizations in your parent or child theme. After that, update the theme and plugins, then check again. If the issue persists, please contact us through our support system with your site’s WP Admin URL and credentials so we can investigate further and assist you.
Regards, P-THEMES.
Please join our Discord Lesson
The latest version is full of bugs obviously and you’re afraid to admit it.
Hello, @webwaves_ca,
The issues you reported appear to be specific to your site. To investigate further, please reach out to us through our support system, providing your site’s WP Admin URL and credentials. This will help us assist you more effectively.
Regards, P-THEMES.
Please join our Discord Lesson
With the new version 7.2 the search engine css has a bottom padding that damages the design, I use elementor pro I hope you can fix it.
Hello, @Lineas2021,
Could you please provide a screenshot of the issue along with the page URL? This will help me investigate and assist you more effectively.
Regards, P-THEMES.
Please join our Discord Lesson
