Hi,

Thanks for reaching out to us.

May I ask you to have a look at the URL of your website, please share the URL. If you are using Ultra design on your website then you can customize the properties search page using Elementor.

So, could you kindly confirm the design?

Best regards,
The InspiryThemes Team

hi, its www.igy.com.tr

i searched in elementor but i cant find the templates to edit lise Properties or Properties Search.

Btw i have new issue; in half map mode when i add Propertie Filter widget, map form changes. what can i do for it ? link : www.igy.com.tr/harita/

thanx.

Hi,

I appreciate your patience.

Please follow the steps below to create an Elementor-based search results page.

1. You must be already using Ultra design if you like to use the elementor-based search results page.

2. Create a page, assign the “Elementor Full Width” template to it [ https://snipit.app/2AY ], and edit it with Elementor.

3. Add Open Street, Google, or MapBox map widget and enable this option: https://snipit.app/uxa

4. Add the Ultra Properties widget and enable this option to synchronize it for search results: https://snipit.app/bI3

5. After publishing the page, you may want to assign it as a search results page by selecting it in the search form widget settings or Customizer settings [ https://snipit.app/vxg ].

For any further assistance or questions, please create a support ticket using the link below and our support team will be happy to assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Thank you,
The InspiryThemes Support

Hi,

Thanks for reaching out to us.

The current and frequent issue relates to the Elementor Image Optimizer plugin. If you have installed it, please deactivate it, which should restore the gallery options and pictures.

We have already reported this issue to Elementor and MetaBox.io support, so a resolution should be forthcoming soon.

For any further assistance or questions, please create a support ticket using the link below and our support team will be happy to assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Best regards,
The InspiryThemes Support

Thanks, it is showing now, the problem is truly the Elementor image optimizer. The problem was resolved and thanks so much. Cheers!

Hi,

I am glad that the issue has been resolved.

Thanks for the confirmation.

I can’t. The form asks me to renew support

I solved the problem myself. You need to modify the “rhea_init()” function of Relahomes Elementor plugins. If someone changes the child theme name, the plugin activation fails.

Hi,

I am glad that you were able to resolve it. We will improve this behaviour in a future update.

Best regards,
The InspiryThemes Support

Hi,

Thank you for reaching out to us.

It seems there might be some margin or padding applied that’s causing the diagonal separation to shift downward, which is affecting the layout. Please double-check that no additional padding or margin has been added to the inner elements.

If you’re using a caching plugin, try clearing the cache, as this may be a result of outdated cached CSS.

Should the issue persist, please feel free to open a support ticket using the link below, and our team will be happy to assist you further.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Best regards,
The InspiryThemes Team

Thanks for the response, but where can I change the footer layout bact to the default?

Hi,

Please consult this documentation to learn more about all the available Footer Settings.

Best regards
The InspiryThemes Support

Hi,

Thanks for reaching out to us.

If you would like to add Tiktok to the agents’ social media details, we want to inform you that it is already planned to be part of the next update.

To have a global Tiktok social icon displayed, please navigate to Dashboard  → Easy Real Estate  → Social and add a new icon there [ https://snipit.app/KEU ].

If you need further assistance or have questions, please create a support ticket using the link below, and our support team will gladly assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Thanks & Regards
The InspiryThemes Support

Thanks, I got the global TikTok addition.

I have seen it, resolved. Thank you.

Hi,

We are glad to hear that the issue has been resolved. For anyone encountering a similar concern, the details of the highlighted section can be modified in the backend by following the guide here.

Best regards,
InspiryThemes Support

Hi,

Thanks for contacting us with your question.

No, the MLS and manually added properties cannot be mixed. They are displayed separately. The manually added properties remain distinct from those pulled via the iHomeFinder Optima Express plugin.

Please let me know if you have any further questions or concerns.

Best regards,
The InspiryThemes Team

Do I have to use iHomeFinder? it’s ridiculously expensive and I don’t think it work for the Canadien market. Would RealtyPress work with this theme?

Hi,

Yes, you can consider buying iHomeFinder. We haven’t tested RealtyPress with RealHomes yet.

Best regards, The InspiryThemes Support

Hi,

Thank you for purchasing RealHomes.

1. You can display the property’s added date on the property card through the theme settings.

2. Currently, there is no built-in option to display the added date on the property details page. However, our support team would happily assist you in implementing this feature.

3. An add-on plugin with extended functionality is available for the property expiry feature [ https://codecanyon.net/item/realhomes-property-expirator/25974343 ].

If you need further assistance or have questions, please create a support ticket using the link below, and our support team will be happy to help.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Best regards,
The InspiryThemes Team

Hi, thank you for the info. I have a follow up question.

In the case where I want to set a standard expiry for all properties as 30 days. After which the property will disappear from the site until renewed by the seller (Not agent – I am building a site where anyone can login and enter a property)

So I want the expiry at the admin level. Or else all properties for rent will be available permanently until someone takes them off.

So is there a default expiry period that can be set by the admin? Which is not accessible by the seller account / dashboard.

Thanks.

Hi,

I appreciate your patience.

There is no default global expiry date option. However, this is a good suggestion, which will be considered for future updates.

Best regards,
The InspiryThemes Team

Hi,

Thank you for contacting us!

The booking form in RealHomes is designed primarily for real estate properties; however, you can certainly use it for other business types, such as yacht rental businesses. You may need to modify the labels of the fields to better suit the yacht rental context, but the core functionality of booking dates and booking request submission can be leveraged for this use case.

Please let me know if you have any further questions or concerns.

Best regards, InspiryThemes Support Team

Hi,

Thanks for reaching out to us.

Due to high traffic on Envato servers, the purchase code validation request may fail. Please try again later today. However, I have already responded to your ticket, and all your concerns have been addressed.

If you need further assistance or have questions, please create a support ticket using the link below, and our support team will be happy to help.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Best regards,
The InspiryThemes Team

Hi,

Thank you for reaching out to us.

1. The RealHomes theme is compatible with Loco Translate, WPML, and Polylang plugins.
2. RealHomes doesn’t require any specific PHP version. WordPress itself requires PHP 7.4, so if you are using PHP 7.4 or 8.x, RealHomes will work without any issues.
3. We release regular updates, typically on a monthly basis, sometimes every 40 to 50 days.
4. You can replace any contact form with custom forms created using the WPForms or Contact Form 7 plugins.
5. The agent details section supports various social links, including WhatsApp, Facebook, and Twitter.

Please feel free to reach out if you have any further questions or concerns.

Best regards

RealHomes doesn’t require any specific PHP version. WordPress itself requires PHP 7.4, so if you are using PHP 7.4 or 8.x, RealHomes will work without any issues.

(It’s not the wordpress problem, it’s the version of the theme you have that should run with the updated PHP version)

You can replace any contact form with custom forms created using the WPForms or Contact Form 7 plugins. (so if I put Elementor Pro and its native form I can’t do it?)

Good morning, this point is fundamental, versions before 8.1 are obsolete and old, to date many plugins are updated for subsequent versions of php, if you do not update the compatibility of the theme of versions 8.1 8.2 8.3 php there may be serious saving problems what versions of plugins, website security and more… if you update the theme to version 8.1 8.2 php only then will we be able to purchase thanks

Hi,

Thank you for reaching out to us.

1. RealHomes is fully compatible with PHP 7.4 and later versions. As per WordPress requirements, PHP 7.4 is the minimum version required to run WordPress. You can refer to the official guidelines here: WordPress Requirements.

2. You can seamlessly use Elementor’s native forms within RealHomes without issues.

3. RealHomes supports PHP 8.1, 8.2, and 8.3. However, please note that WordPress itself isn’t fully compatible with all PHP versions yet. For more information, you can review the details on the official WordPress platform:

PHP Compatibility:
https://make.wordpress.org/core/handbook/references/php-compatibility-and-wordpress-versions/

Feel free to reach out if you have any further questions or need additional assistance.

Best regards,
The InspiryThemes Team

Hi,

Thank you for contacting us.

RealHomes now offers a User Role and Synchronization feature, allowing you to customize the dashboard experience by enabling or disabling specific features for different user roles. Please configure this feature based on your requirements.

You can refer to the guide here: User Roles and Synchronization Documentation

For further assistance, feel free to create a support ticket using the link below, and our support team will be happy to help.

Click Here for InspiryThemes Premium Support

We look forward to assisting you.

Best regards

Hi Jonathan,

Thank you for sending it using the contact form; it will be replied to today.

Best regards, InspiryThemes Team

I am still waiting to your reply, nobody has replied yet. Applied latest updates and my site is broken. This needs an URGENT FIX. I am running a big marketing campaign and my site is ruined. Come on get in touch!

Hi,

It seems there was a technical issue with the email delivery. I have just replied to you from my official email.

Please follow the instructions and let’s communicate further there.

Best regards, Usman

Hi,

Thanks for reaching out to us.

By default, property booking details are automatically sent to the user who initiates the booking. If you’re encountering any issues with this feature, please create a ticket at our support platform (registration required), and we will be happy to assist you.

Best regards,
InspiryThemes Support Team

Thanks, I can see it now sent to my email when I tested it – the full Bookings showing the Property, check-in date, check-out date, etc. RealHomes is good!

I am glad the problem is resolved and you like our product, RealHomes.

Best regards, Usman

Hi,

Thank you for reaching out with your concern.

The contact form in the sidebar on the property details page is designed to include the property ID or a reference to trace inquiries related to each property.

If you don’t see this reference in the submissions, please use the latest RealHomes version. Should the issue persist, we recommend contacting our support team for further assistance in resolving this site-specific issue.

Best regards

Hello,

Thanks for reaching out to us.

1. Please consult this guide to learn how you can mark a property as “Sold”.

2. You can exclude the “Sold” or any other property that has a specific label from search results in Customizer settings [ Dashboard  → RealHomes  → Customize Settings  → Properties Search  → Search Form Basics ] as shown here: https://snipit.app/mrT

3. You can create a public property listing page displaying all sold properties. The Property Filters allow you to display properties with specific criteria.

For any further assistance or questions, please create a support ticket using the link below, and our support team will be happy to assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Best regards

Hi,

Thanks for reaching out with your questions.

1. Yes, any user visiting your website shall be able to create an account so that he can submit his properties.

2. That’s correct. Newly submitted properties can either be set to “Pending” or “Published” based on your preference. If set to “Pending,” a manual review will be required before publishing.

3. You can disable maps site-wide if necessary.

4. By default, options like city, property type, status, and features are treated as taxonomies, meaning users can only select from the predefined choices.

For further assistance, feel free to create a support ticket using the link below, and our team will be happy to help.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Best regards

Hi,

Please sign up at our support website and ask your question over there and we will assist you properly.

Thanks & Regards

Hi,

Thanks for reaching out to us.

The current and frequent issue relates to the Elementor Image Optimizer plugin. If you have installed it, please deactivate it, which should restore the gallery options and pictures.

We have already reported this issue to Elementor and MetaBox.io support, so a resolution should be forthcoming soon.

For any further assistance or question, please create a support ticket using the link below and our support team will be happy to assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Best regards

I didn’t install an Elementor Image Optimizer plugin. I used the plugin files that came in the package so it’s not allowing me to deactivate specifically the optimiser. How do I do this?

Hi,

Please sign up at our support website and ask your question over there and we will assist you properly.

Thanks & Regards

Hi,

Thanks for reaching out to us.

The translation files are currently up to date. However, it’s important to note that the human-translated files are only partially complete. You may need to translate the remaining strings based on the language.

Please feel free to reach out for any more questions or concerns.

Best regards

So the answer to my question is that the languages are not fully translated!

How much is missing 1% of full text, 3% or what?

Why have you not translated the missing human text translations after the last theme update?

When will you have finished the missing human translations?

Thank you!

Hi,

Which languages would you like to have on your website?

Currently, the Arabic and Spanish language strings are completely translated.

Best regards