12674 comments found.
does this template works or is compatible with ACF?
Hello,
Thank you for the question. Yes, our theme is compatible with ACF plugin.
Kind Regards
Hello! I have a question about how I can make the search bar in the header display products even if the name is similar. For example, the product name is ‘Air Max’, but I would like the search to also list ‘Air Max’ products if someone types ‘airmax’ as one word.
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Thanks, Do you have any ideas on how this could be solved? I tried using a function code, but the search result does not appear.
Sorry, but we don’t have a custom code for such customization.
Hi, I sometimes get this error on the website. Fatal error: Uncaught Error: Failed opening required ’/home/XXX/public_html/wp-content/plugins/woocommerce/src/Blocks/BlockTypes/ProductCategories.php’ (include_path=’.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php’) in /home/XXX/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php:90 Stack trace: #0 /home/XXX/public_html/wp-content/plugins/woocommerce/src/Blocks/BlockTypesController.php(153): Automattic\Jetpack\Autoloader\jpe481b35f50815040071d81943b40b880\PHP_Autoloader::load_class(‘Automattic\\WooC…’) #1 /home/XXX/public_html/wp-includes/class-wp-hook.php(324): Automattic\WooCommerce\Blocks\BlockTypesController->register_blocks(’’) #2 /home/XXX/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #3 /home/XXX/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #4 /home/XXX/public_html/wp-settings.php(700): do_action(‘init’) #5 /home/XXX/public_html/wp-config.php(96): require_once(’/home/XXX…’) #6 /home/XXX/public_html/wp-load.php(50): require_once(’/home/XXX…’) #7 /home/XXX/public_html/wp-blog-header.php(13): require_once(’/home/XXX…’) #8 /home/XXX/public_html/index.php(17): require(’/home/XXX…’) #9 {main} thrown in /home/XXX/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello, how can I change the price of the bottom row when using dynamic discount, or how can I delete this row?
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Subject: Inquiry about Upcoming WoodMart Theme Update
Hello XTemos Team,
I hope you’re doing well. We’re currently working on an e-commerce project using WordPress 6.6.2 and WooCommerce 9.3.3. Since our versions are newer than the ones listed as officially supported, we wanted to inquire if you have any upcoming updates planned that will ensure full compatibility with these versions.
Our project launch is scheduled for March 2025, so we have some time and would prefer to wait for a stable update. Could you please provide any information regarding the release timeline for the next update?
Thank you for your support!
Best regards, Danish Mushtaq
Hi,
Thank you for reaching out to us. We’re here to provide you with the best support possible for your WoodMart theme.
These versions are supported so you are free to use our theme for your project.
Kind Regards
Add to cart API call not fired in the google tag manager. My support is expired. Can anyone help me about this?
Hello,
Thank you so much for contacting our support center.
To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
Regards
I have this error in the SEO with the product carousel labels, could it be corrected in an update that you send, thank you.
error: We identified 116 tags without the title attribute.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Thank you for your help, they are in the links to the products, my page: https://invitawhats.com/
Could you please clarify where exactly you see the mentioned warning? Please send us a screenshot.
capture: https://ibb.co/643yBDN
Yes, most of the links have text inside and don’t need to have title attributes. Note that such links exist in WordPress and WooCommerce as well. We can’t fix them in our theme.
Woodmart theme is not compatible with Elementor version (3.24.0). When I update the Elementor version I see some issues with element scrolling and reload speed is also very slow. I spoke to Elementor support and they said to uninstall all plugins and themes and install them one at a time to see if any plugin or theme is installing the problem. Then I did that and saw the problem after installing the Woodmart theme. Wordpress even sent me an email saying there were problems with some of the directories. All directories were themes. So as soon as possible an update should be brought to make Woodmart theme compatible with elementor version (3.24.0).
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
When will WordPress 6.6.x be supported? Is WooCommerce 9.2.3 supported?
Hello,
Thank you for your question.
Both WordPress 6.6 and WooCommerce 9.2+ are supported already.
Kind Regards
Just a request and note from my side to the development team, the WoodMart Megamarket demo is the most finished demo out of all the recent demos, I was planning to use the furniture2 theme but I keep going back to Megamarket for element or think that are setup on it that are missing on the new demos, the newer themes seam incomplete in comparison. for future demos could you make sure they are compete.
Hello,
Could you clarify in more detail what specific elements or features you find incomplete in the newer demos, such as the furniture2 theme? Are there particular sections, design elements, or functionalities that are missing or not set up to your expectations compared to the Megamarket demo? Your detailed feedback will help us better understand your request and communicate it effectively to the development team.
Kind Regards
I mean If you look at megamarket, everything is already setup from the start, Breadcrumb’s, description, recently viewed, pages etc. the newer demos need some work to be at the same level just to start.
Yes, some demos may contain extra elements, and some may not, to make them unique. You are free to display any elements on your website.
After my friend bought this theme yesterday….he came across one issue, the item in cart does not automatically show unless we manually refresh the page. One bug to be fixed….This is really crucial
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello I’d like to know where I can see the check-out section. Is it any demo preview with that?
Hello,
Thank you for choosing the WoodMart theme for your project! We’re here to help you get started and ensure you have a smooth experience.
Please visit our demo using a direct link to see the checkout page https://woodmart.xtemos.com/
Kind Regards
I am using the Woodmart theme and I would like to update version 6.2.4. to version 7.6.0., but the update via Dashboard/Themes gives me the following error: Updating the Woodmart theme (1/1) Downloading the update from https://xtemos.com/licenses/api/files/get/woodmart.zip?token=… Extracting the update… There was an error while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature. How can I solve this? Thanks in advance
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
When will Woodmart 8 came out? I want a gutenberg version now.
Hi,
Thank you for choosing the WoodMart theme for your project! We’re here to help you get started.
WoodMart 8 is expected to be released in a month or two.
Kind Regards
I just purchased your product, but when I enter the purchase code it tells me it is incorrect! I tried to register on your support forum but it asks for email and purchase code and it also appears incorrect on the forum. What should I do?
Hello,
Thank you for choosing the WoodMart theme for your project! We’re here to help you get started and ensure you have a smooth experience.
Please send us your purchase code so we can check this for you. Use the contact form on this page https://themeforest.net/user/xtemos
Kind Regards
code sent thank you
Yes, this code is wrong or doesn’t belong to our theme. Make sure that you copied it correctly from the license certificate. https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Yes and that’s what was sent to me after the purchase. If you want I can send you the license that I download from themeforest that contains that code. I just re-downloaded and checked and the code is that
even in the txt file there is the same purchase code
You need to contact Envato support for help on this matter. https://www.envato.com/contact/
ok, send message
Do we have to purchase Elementor Pro in order to use this theme? Does this theme automatically install (or prompt to install) Elementor upon the initial theme installation?
Hello,
No, you do not need to purchase Elementor Pro to use the WoodMart theme. The theme works with the free version of Elementor, and you can use it to build pages and customize your site.
When you install the WoodMart theme, it will prompt you to install the necessary plugins, including the free version of Elementor. You can choose to install it directly from the prompt after theme installation.
Kind Regards
Hi, I purchased the WoodMart theme.
After I entered my credentials, this prompt appeared: “It seems that this purchase code is already activated. You can deactivate it in your account on our website.”
I went to “https://xtemos.com/my-account/” to check my voucher, but I didn’t see the set of vouchers I purchased.
Could you help me? Thanks!
Hi,
Thank you for reaching out to us. We’re here to provide you with the best support possible for your WoodMart theme.
Please send us your purchase code using the contact form on our profile page so we can check the issue for you. https://themeforest.net/user/xtemos
Kind Regards
Hi, is it possible to somehow insert a Banner (even just a simple photo, or a more complex element) into the listing pages (shop, categories, tags, etc.) between one product and another, in the same space that the preview of a product would occupy? It is a feature that is becoming more and more common in shops now. Thank you
Hello,
Thank you for your question!
Currently, the WoodMart theme does not have a built-in option to insert banners or custom elements directly between products in the shop, category, or tag pages.
Kind Regards
OK thank you. Do you plan to develop such a solution, if so when? If I’m not mistaken, it’s not possible to create this thing even with Elementor, right?
Currently, we don’t have such plans. You can request this feature here https://woodmart.canny.io/feature-requests
Hello, I am trying to reactivate my code to delete my old site.
But there is a problem with your technical support site xtemos.com.
I am trying to do a forgotten password but I do not receive anything on my email.
This is the username of zahrance
Hello,
We checked our support forum but don’t have any user account with this username. Please check it from your end and give us more information about the issue.
Kind Regards
Hello, I am trying to reactivate my code to delete my old site.
But there is a problem with your technical support site xtemos.com.
I am trying to do a forgotten password but I do not receive anything on my email.
This is the e mail of zahran.acc@icloud.com
There is no account associated with this email either. Please send us your purchase code using the contact form here https://themeforest.net/user/xtemos
Hi, I see that currently the projects/portfolio results are not displayed in the search area. If so, could you please add search functionality for projects/portfolio?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
