12707 comments found.
Woodmart theme is not compatible with Elementor version (3.24.0). When I update the Elementor version I see some issues with element scrolling and reload speed is also very slow. I spoke to Elementor support and they said to uninstall all plugins and themes and install them one at a time to see if any plugin or theme is installing the problem. Then I did that and saw the problem after installing the Woodmart theme. Wordpress even sent me an email saying there were problems with some of the directories. All directories were themes. So as soon as possible an update should be brought to make Woodmart theme compatible with elementor version (3.24.0).
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
When will WordPress 6.6.x be supported? Is WooCommerce 9.2.3 supported?
Hello,
Thank you for your question.
Both WordPress 6.6 and WooCommerce 9.2+ are supported already.
Kind Regards
Just a request and note from my side to the development team, the WoodMart Megamarket demo is the most finished demo out of all the recent demos, I was planning to use the furniture2 theme but I keep going back to Megamarket for element or think that are setup on it that are missing on the new demos, the newer themes seam incomplete in comparison. for future demos could you make sure they are compete.
Hello,
Could you clarify in more detail what specific elements or features you find incomplete in the newer demos, such as the furniture2 theme? Are there particular sections, design elements, or functionalities that are missing or not set up to your expectations compared to the Megamarket demo? Your detailed feedback will help us better understand your request and communicate it effectively to the development team.
Kind Regards
I mean If you look at megamarket, everything is already setup from the start, Breadcrumb’s, description, recently viewed, pages etc. the newer demos need some work to be at the same level just to start.
Yes, some demos may contain extra elements, and some may not, to make them unique. You are free to display any elements on your website.
After my friend bought this theme yesterday….he came across one issue, the item in cart does not automatically show unless we manually refresh the page. One bug to be fixed….This is really crucial
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello I’d like to know where I can see the check-out section. Is it any demo preview with that?
Hello,
Thank you for choosing the WoodMart theme for your project! We’re here to help you get started and ensure you have a smooth experience.
Please visit our demo using a direct link to see the checkout page https://woodmart.xtemos.com/
Kind Regards
I am using the Woodmart theme and I would like to update version 6.2.4. to version 7.6.0., but the update via Dashboard/Themes gives me the following error: Updating the Woodmart theme (1/1) Downloading the update from https://xtemos.com/licenses/api/files/get/woodmart.zip?token=… Extracting the update… There was an error while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature. How can I solve this? Thanks in advance
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
When will Woodmart 8 came out? I want a gutenberg version now.
Hi,
Thank you for choosing the WoodMart theme for your project! We’re here to help you get started.
WoodMart 8 is expected to be released in a month or two.
Kind Regards
I just purchased your product, but when I enter the purchase code it tells me it is incorrect! I tried to register on your support forum but it asks for email and purchase code and it also appears incorrect on the forum. What should I do?
Hello,
Thank you for choosing the WoodMart theme for your project! We’re here to help you get started and ensure you have a smooth experience.
Please send us your purchase code so we can check this for you. Use the contact form on this page https://themeforest.net/user/xtemos
Kind Regards
code sent thank you
Yes, this code is wrong or doesn’t belong to our theme. Make sure that you copied it correctly from the license certificate. https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Yes and that’s what was sent to me after the purchase. If you want I can send you the license that I download from themeforest that contains that code. I just re-downloaded and checked and the code is that
even in the txt file there is the same purchase code
You need to contact Envato support for help on this matter. https://www.envato.com/contact/
ok, send message
Do we have to purchase Elementor Pro in order to use this theme? Does this theme automatically install (or prompt to install) Elementor upon the initial theme installation?
Hello,
No, you do not need to purchase Elementor Pro to use the WoodMart theme. The theme works with the free version of Elementor, and you can use it to build pages and customize your site.
When you install the WoodMart theme, it will prompt you to install the necessary plugins, including the free version of Elementor. You can choose to install it directly from the prompt after theme installation.
Kind Regards
Hi, I purchased the WoodMart theme.
After I entered my credentials, this prompt appeared: “It seems that this purchase code is already activated. You can deactivate it in your account on our website.”
I went to “https://xtemos.com/my-account/” to check my voucher, but I didn’t see the set of vouchers I purchased.
Could you help me? Thanks!
Hi,
Thank you for reaching out to us. We’re here to provide you with the best support possible for your WoodMart theme.
Please send us your purchase code using the contact form on our profile page so we can check the issue for you. https://themeforest.net/user/xtemos
Kind Regards
Hi, is it possible to somehow insert a Banner (even just a simple photo, or a more complex element) into the listing pages (shop, categories, tags, etc.) between one product and another, in the same space that the preview of a product would occupy? It is a feature that is becoming more and more common in shops now. Thank you
Hello,
Thank you for your question!
Currently, the WoodMart theme does not have a built-in option to insert banners or custom elements directly between products in the shop, category, or tag pages.
Kind Regards
OK thank you. Do you plan to develop such a solution, if so when? If I’m not mistaken, it’s not possible to create this thing even with Elementor, right?
Currently, we don’t have such plans. You can request this feature here https://woodmart.canny.io/feature-requests
Hello, I am trying to reactivate my code to delete my old site.
But there is a problem with your technical support site xtemos.com.
I am trying to do a forgotten password but I do not receive anything on my email.
This is the username of zahrance
Hello,
We checked our support forum but don’t have any user account with this username. Please check it from your end and give us more information about the issue.
Kind Regards
Hello, I am trying to reactivate my code to delete my old site.
But there is a problem with your technical support site xtemos.com.
I am trying to do a forgotten password but I do not receive anything on my email.
This is the e mail of zahran.acc@icloud.com
There is no account associated with this email either. Please send us your purchase code using the contact form here https://themeforest.net/user/xtemos
Hi, I see that currently the projects/portfolio results are not displayed in the search area. If so, could you please add search functionality for projects/portfolio?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi! I’d like to clarify something. Is it possible to change the product price in the product card when one of the attributes changes? For example, if the product volume is 100ml, the price is one amount, but for 500ml, it’s different. Thanks!
Hi,
Thank you for choosing the WoodMart theme for your project! We’re here to help you get started.
Yes, this is possible! WooCommerce, which WoodMart integrates with, allows you to create variable products with different attributes (like volume). You can set different prices for each variation. When a customer selects an attribute, like 100ml or 500ml, the product price will automatically update on the product page based on the chosen variation.
Kind Regards
Hi, is it also possible for the latest “prebuilt websites” (for example Vegetables, Pottery, Pills, Plants) to change the settings of the shop pages, from the Theme Options? Thanks.
Hello,
Shop pages on these demos are made with Elementor so you can customize them via Dashboard -> WoodMart -> Layouts.
Kind Regards
Ok, but does editing these Layouts (product pages and other shop pages) require purchasing the Pro version of Elementor? Thank you
No, it doesn’t require Pro version of the plugin.
I did a test on the Plants demo, the Layouts are there, but when I try to modify them with Elementor, in the basic version installed with the theme, it is not possible to access the modifications page and the following pop-up appears:
“The content of this area was not found on your page. You need to call the “the_content” function in the current template to allow Elementor to work on this page.”
That’s why I was asking if the Pro version of Elementor was necessary to be able to change the layouts of the Shop.
Or alternatively if there is a guide to “call the_content function in the template” as the pop-up indicates.
Reading some guides, it seems that the Theme does not contain this function and must be modified, or Elementor Pro is needed. We would like to make sure that by purchasing Elementor Pro the problem is solved.
Thank you
Please disable all plugins that are not related to our theme and send us your admin access so we can check this issue on your website.
The only active plugins are Elementor, Woocommerce and Woodmart Core. Where can I send you the login credentials? Thanks again.
Use the contact form on our profile page here https://themeforest.net/user/xtemos
Ok we have sent the access data. We are waiting for your feedback. Thank you
We don’t see any problems with the editor on your website now https://gyazo.com/ec6855bcdfb3763d08afa8a4b937662d
The layouts of the Cart, Checkout and Product Archive pages (which to tell the truth we hadn’t even tried to modify because of secondary interest) change works.
For the Single Product layout, however, initially a pop-up still appeared saying: “The content of this area was not found on your page. You must call the “the_content” function in the current template to allow Elementor to work on this page.”
We created a new layout, assigned it to product pages and it works.
It’s better that way.
Did you happen to change something in the theme anyway?
Thanks again.
No, we didn’t change anything on your website.
strange. because until your intervention it was absolutely impossible for us to modify the Layouts as the aforementioned pop-up appeared and blocked everything. then it worked. but ok like that. thanks again.
You are welcome. Feel free to contact us if you have any further questions.
Hi there, category description will not show below content. After doing the settings for it in admin. It is set as show below content and it always did, but since we loaded another prebuild theme it does not.
Description is solved under layouts. But i am missing my custom product tabs in single productview, how to get those visible?
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Hello,
When trying to change the font size in typography/advanced for the duplicate price for variable product it doesn’t work. As seen here https://i.gyazo.com/39899a00d671329b42416844bf523ea3.png
Regards..
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hi! Thanks for your website theme, But I encountered a problem. When I enable the mode (Hide parent variation) – in the theme settings (catalog/variable products). Then the filter in widgets (by brands) stops working. And it shows that there are no products for the selected brand, while displaying their number in brackets (3) or (2) – that is, they are there, but a line is displayed that they are not there. Please fix this problem as soon as possible
Thanx!
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi please, i want to change my licence to another domain name, can some one guide me please
Hello,
Thank you for using our theme and contacting us.
You can manage all your purchase codes in your account on our website xtemos.com From there, you can remove your old activations for domains that are no longer in use. Then you will be able to activate the theme on the new domain. If you don’t have an account on our website, you can create it using your purchase code here https://xtemos.com/my-account/
Kind Regards
How can I stop the scrolling behavior on click when I am using the button with a popup element? It’s completely ridiculous for it to scroll all the way back to the top of the page in the background
Any idea what the problem might be with not sending out password resets from your forum? Been trying to access that for 2 weeks…. I can’t log in with another email as the account is linked to the purchase code…
Ignore the first part of the message please, the scrolling behaviour was being caused by a plugin conflict.
Hello,
Please send us a message using the contact form specifying your email so we can check why the reset password function doesn’t work for you.
Kind Regards
