3017 comments found.
Hello Guys,
I updated the website after a long time, and the only issue I noticed on the frontend is the lack of dark mode – everywhere it’s set to light mode by default, which I never used. By default, I had dark mode set for the entire website, including colors, etc.
After the update, I go into the options and notice – I don’t have any options related to appearance, dark mode, etc., in the “General” tab.
I compared it with the documentation: https://colabrio.ams3.cdn.digitaloceanspaces.com/ohio-docs/docs__theme_settings_01-scaled.jpeg ... and in my “General” tab, I don’t have any options like “Theme styling,” “color mode”... Only “Logo | Preloader | Cursor | Scroll to top | Search.” That’s it.
What happened, and where can I set/change these options now? Or is it a bug, and something went wrong with the update?
P.S. Individually, in the settings for each page, I can set dark mode, and it works – but still, I can’t modify it, change colors, etc.
Thank you for your help.
...or I didn’t notice after updating the theme files that Your Plugins requires updates too in WP admin. Sorry for the confusion. Everything is working beautifully now. Best regards!
Hi,
Glad to hear that you were able to sort it out.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello Guys!
i have purchased this theme, but i could not find the Documentation file in the Download files
I need the documentation asap in order to navigate and edit the theme easily
Thank you!
Hi,
Thanks for reaching out.
Here’s the link to the online docs:https://docs.clbthemes.com/ohio
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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where to change there footer https://imgur.com/vL6BEvT
Hi,
Thanks for reaching out. It seems like you have active support, please open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
Thanks for reaching out. It seems like you have active support, please open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I’m having trouble installing the theme and demo data. Specifically in Elementor.
I bought the license on themeforest and I have it connected to wordpress, I read the documentation and did it step by step. But the pages outside the portfolio do not exist.
It only has the example home page, nothing more.
Can you help me?
Hi,
Thanks for reaching out.
If you need all pages from the main demo try to install the following item:https://tppr.me/1jMJNb
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi I need to easily add a custom font to my site (ie not google or Adobe). I don’t have CSS skills, can custom fonts be easily added to this theme? Thanks
Hi,
Thanks for reaching out.
Yes, there’s an option to upload and use self-hosted fonts.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, can the Show Project link change to external link? i don’t want it to go to portfolio page, but go to other external link.. possible?
Hi,
Thanks for reaching out.
Sure, there’s an option for that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello,
Receiving Error with Demo Installer when installing demo.
“Error: error (500) Try to repeat an action again”
My support option is expired, but wondering if there is any quick resolution to this error?
Thank you
Realized that this error only happens when attempting to download the “Demo – Landing 2024”.
The install works on the other demos.
Hi,
Thanks for reaching out.
Since the mentioned demo is pretty big, please try to repeat the action one more time. Also, check if your server meets our theme’s minimal requirements.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Ty for your assistance. Yeah it keeps doing the same.
Okay, one last thing if you don’t mind.
Here’s my server info which does meet the theme requirements but maybe I’m not seeing something. The time limit is high but everything else meets.
Server Environment: PHP Version: 8.2.23 Server Software: Apache MySQL Version: 8.0.36 PHP Time Limit: 50000 PHP Memory Limit: 256M PHP Max Upload Size: 64M File Upload Permission: Writable HTTPS: Yes Iconv assert: Success
.
Please send us a personal message and provide your temporary WP credentials.
Before we proceed it’s necessary to take a full backup of your database and your website. By providing us with access, you agree that a backup has been taken.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you… a personal message has been sent (2 in total).
Thanks
Hello,
How can i use this theme as a catalog and disabling add to cart etc functionalities?
Thank you
Hi,
Try to use the following plugin.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you
You are welcome
Hi, How can I create a news slider instead of a portfolio? Thanks
Hi,
Thanks for reaching out.
Unfortunately, slider layouts are available for portfolio projects only.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I’m having a problem where I make changes in the theme settings but they are not applied, yet they are saved in the theme settings.
What could it be?
Hi,
Thanks for reaching out.
From your WP dashboard navigate to Theme Settings > Performance and switch off the Options Cache option.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Saw there’s a new landing page in 3.4.4 can you link me to which one it is? Can’t find it
Hi,
Thanks for reaching out.
Here you go:https://ohio.clbthemes.com/
And here’s the demo:
https://tppr.me/5iLPb
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Buenos días, necesitamos actualizar el plugins Advanced Custom Fields PRO, ya que tiene una vulnerabilidad grave y nos indica el siguiente error:
Paquete de actualización no disponible.
¿Nos pueden ayudar?
Hi,
Thanks for reaching out.
Ensure that you have the latest Ohio version and there should be an option to update ACF Pro:https://tppr.me/ppIuoI
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Muchas gracias por su ayuda, vamos a probar lo que nos indican
You are Welcome!
Uncaught TypeError: Cannot read properties of undefined (reading 'handlers')
at 820 (frontend.min.js?ver=3.24.2:2:4477)
at __webpack_require__ (webpack-pro.runtime.min.js?ver=3.24.2:2:150)
at 4906 (frontend.min.js?ver=3.24.2:2:4134)
at __webpack_require__ (webpack-pro.runtime.min.js?ver=3.24.2:2:150)
at 3000 (frontend.min.js?ver=3.24.2:2:139)
at __webpack_require__ (webpack-pro.runtime.min.js?ver=3.24.2:2:150)
at frontend.min.js?ver=3.24.2:2:24995
at webpackJsonpCallback (webpack-pro.runtime.min.js?ver=3.24.2:2:5854)
at frontend.min.js?ver=3.24.2:2:69
Uncaught TypeError: Cannot read properties of undefined (reading 'tools')
at Frontend.initOnReadyComponents (frontend.min.js?ver=3.24.4:2:7393)
at Frontend.init (frontend.min.js?ver=3.24.4:2:9297)
at HTMLDocument.<anonymous> (frontend.min.js?ver=3.24.4:2:9523)
at e (jquery.min.js?ver=3.7.1:2:27028)
at jquery.min.js?ver=3.7.1:2:27330
The error is present when the testimonials Elementor element is inserted into the page and the page is viewed with a logged in user.
Can you fix this? Thank you.
Hi,
Thanks for reaching out.
Ensure that you get the latest version of Ohio Extra as well. Also, try purging all caches. If the issue persists, please href=”https://themeforest.net/user/colabrio#contact”>send us a personal message and provide your temporary WP credentials.
Before we proceed it’s necessary to take a full backup of your database and your website. By providing us with access, you agree that a backup has been taken.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Today I updated to 4.4.4. However the background of the hamburger mobile icon turned from transparent to a nasty grayish square. How can I remove the hamburger icon background or at least change the colour? Thanks.
Hi,
Thanks for reaching out.
Can you share the link where we can check that?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Sure, here is the link: https://www.via-arte.com Thanks for the reply!
Thanks,
From your WordPress dashboard navigate to Theme Settings > Custom CSS & JS and use the code below:
.icon-button.hamburger,
.icon-button.cart {
background-color: unset;
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Dear Team,
I have done local tests and I am not satisfied with the result and I will wait before updating my client’s site.
1. How do you add “You may be interested in” to the cart page? https://ibb.co/n3sbQxL
2. The correction on the sale of individual products has been made but the field displaying the number has been deleted which poses a problem if an additional field (eg size) is visible. This problem must be corrected and the number must be displayed even if it is sold individually. Only block the + and – on the button. https://ibb.co/ZNgkmXf
3. In the store there are titles that are longer than others and cause offsets on the following items. Is there a solution to force a fixed spacing to avoid having offsets https://ibb.co/6NYvK98
4. If the “sell individually is selected” box is checked, a space appears in the cart page. I tested with another product without the option and no space. https://ibb.co/QDHY3Q4
Thanks for your help and the next update
Hi,
Thanks for reaching out and notifying us.
1. They are called cross-sell products and can be added for a specific product here:https://tppr.me/7FkwED
3. To truncate text at a specific number of lines (e.g. 2 lines) you can use a simple CSS solution. From your WordPress dashboard navigate to Theme Settings > Custom CSS & JS and use the code below:
.woo-products .woo-product-name {
overflow: hidden;
display: -webkit-box;
-webkit-line-clamp: 2;
line-clamp: 2;
-webkit-box-orient: vertical;
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Also, how can i display the menu button only for desktop, not the mobile?
Hi,
Thanks for reaching out.
You can simply hide it for mobiles, from your WordPress dashboard navigate to Theme Settings > Custom CSS & JS and use the code below:
@media screen and (max-width: 768px) {
.menu-optional .button-group {
display: none;
}
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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button still displaying on mobile.
Unfortunately, we are not able to check if the provided CSS code was added correctly.
@media screen and (max-width: 768px) {
.menu-optional .button {
display: none;
}
}
It worked, thanks. Much appreciated. Just the menu issue now.
Glad to hear that!
How to make it so the portfolio side number vertical line does not overlap the menu. Menu gets push to the left side and when scrolling down, it leaves an empty gap on the right. Thanks
Hi,
We need just a little more details before getting it resolved, additional screenshots or links where we will be able to check that will be much appreciated.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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See photo
https://tppr.me/VnObvh
If it doesn’t help, try to disable the same local option in the single project settings.
I know how to disable it, but that’s not what im referring to. I want to have the option, but want the menu to overlap the bullets rather than to align with it. Since menu and the bullets use the same layout, i wouild want the bullets to be under the menu, so the menu can be across the whole screen.
.slider-with-bullets .header {
margin-right: unset !important;
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Either menu needs to sit above the bullets or the bullets need to sit underneath the menu.
Why don’t you share the link to your website? It’s pretty hard to make some modifications without a reference link.
/*Stretch the header*/
.header,
.slider-with-bullets .header {
margin-right: unset !important;
}
Legend! It worked like a treat. Great customer support, well done.
Left a well deserved review.
Happy to help! We really appreciate your review 
Hi Colabrio,
Is it possible to use a Vimeo video in the background on the main page or can it only be a YouTube video?
Thanks.
Hi,
Thanks for reaching out.
YouTube, Vimeo or self-hosted .mp4 video background are available for Elementor page builder. If you need more instructions how to add it please contact our help center.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi Colabrio, a few questions:
1 is it possible to use the fullscreen slider on a page for the hero section and after the images are scrolled through continue scrolling down the page to other elements? This one: https://ohio.clbthemes.com/fullscreen-slider-shortcode/
2 the full screen menu overlay, is it available for mobile phone?
3 can the hamburger menu (on mobile) be positioned to the right – do you have an example somewhere online? And how does that effect the fullscreen slider – can the “1”, “2”, “3” on the right side of the screen be moved to the left in such a case, when the hamburger menu is placed on the right? Thanks in advance!
Hi,
Thanks for reaching out.
1. Yes, you can add Portfolio Projects shortcode/widget and place any content after the slider.
2. There’s an option to change the mobile menu’s initial size so that the regular hamburger menu will be displayed on mobiles.
3. Yes, here’s an example:https://ohio.clbthemes.com/demo31/
As for the slider navigation bar, unfortunately, there’s no example however it can be easily moved to the left side using CSS code.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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