3031 comments found.
Ok so I have been satisfied with the theme until last update that caused my header background that is set to be transparent on all pages to be suddenly white only on the portfolio pages. I can’t reverse or change that in the settings and since I did not do any changes it must be a problem in the latest update or something.
I wont be paying 40$+ for a support to resolve a problem that is not caused by me.
Very dissapointed.
Update:
FYI I have backed up theme version to 3.4.3 and now the problem is gone. There was additional problem with the new version of the theme that my newly added project was not showing up on the portfolio grid.
So I think check all these bugs and fix them please, I dont want to update to new versions and have such problems in the future.
Hi,
Thanks for reaching out and notifying us, we are sorry for the inconvenience you have.
We are always ready to help with any issues our customers face. So you don’t have to pay extra money for support, leaving a comment is always enough to solve the problem.
As for the missing project, we didn’t make any changes that might affect project visibility. So we need to access your WordPress admin panel to address the issue. May we proceed with that?
If so, I would kindly ask you to send us a personal message and share your WP credentials or create a temporary account for us and we will promptly check and fix the issue.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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For everyone else wondering I got help from Colabrio and my issue got resolved. Thanks to Alex @Colabrio.
Glad to hear that 
Hello. Do you have the psds files? We are going to buy the theme and we will need ot to our work.
Hi,
Thanks for reaching out.
Unfortunately, we have Figma files only.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello I Have bought the teme. Now, i need the figma files. Could you send me?
Hi,
Here you go:https://demo.clbthemes.com/get_figma
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
Thanks for reaching out.
Please open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Could you please update ACF to latest v6.3.9.
Hi,
Thanks for reaching out and notifying us.
The latest version is already available on our server, try to get it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you
You are welcome
Hello,
The Link Title on Shop Categories is on “Start Shopping” and this is Not good for Seo purposes. How can we have the link on each “Category name” for example “Everyday essentials” “Summer discount” etc
https://ohio.clbthemes.com/classic-category/Thank you in advance for your help
Hi,
Thanks for reaching out and notifying us. I’ve reported this to our dev team who will check that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I know you’re probably very busy but I wanted to ask is it possible to get the theme to support an LMS like tutorlms?
Hi,
Thanks for reaching out.
Does the mentioned plugin have any issues now? The only thing might be inappropriate styles.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi! Are there any templates in Revolution Slider boundled in your theme? In Pro version of RevSlider there are many templates. Are they included in boundled version?
Hi,
Thanks for reaching out.
Unfortunately, templates are available only with a separate premium version. A bundled plugin gives you the plugin’s core functionality.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi! I stumbled across one issue:
When activating the WPBakery Backend-Builder inside a portfolio page, it detroys it. After saving/preview, the menu, the title, the footer is all gone. Only the Items inside the bakery-builder are shown.
Can you please help me out?
Hi,
Thanks for reaching out.
Please open a ticket with your inquiry at our help center and we will check that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Guys every time I update my website or plugins, I have to deal with a new issue. If you check my website now and play a video, you’ll see it goes full screen and visitors are confused with this bug and they just leave. Please check the issue since I’m losing customers right now. Increditors.com
Hi,
Thanks for reaching out.
We’ve checked the page’s HTML structure and found that the video popup is wrapped in extra code, that we don’t have in our theme. Most likely some of the installed third-party plugins might cause that. Please check our screenshots below:
https://tppr.me/Qob9E
2. Our demo site:
https://tppr.me/dF5Sl9
As a solution, you can use the following CSS hotfix:
.clb-popup:not(.-slide-in) {
height: 100vh;
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
Please open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
Thanks for reaching out.
The marked area is a part of a pre-made layout, that can be edited via Project Settings:
Step 1: https://tppr.me/ScDuMT
Step 2: https://tppr.me/Y5nCBz
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, is there a way to change the link of the menu button from the sidebar header to a custom page/popup? Thank you!
Hi,
Thanks for reaching out.
From your WP dashboard navigate to Theme Settings > Header > CTA Buttons and you will find the option to change the button URL.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, download from themeforest the version is 3.4.4 and not [Ver 3.4.5]
Hi,
Thanks for reaching out and notifying us. Please, try to get the archive from TF again.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello,
Every “Text without Text” on Footer, has a link to https://www.facebook.com/colabrio/ why?
How can i change that?
Thank you
My mistake!
I fixed it
Hi,
Glad to hear that you were able to sort it out.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello Guys,
I updated the website after a long time, and the only issue I noticed on the frontend is the lack of dark mode – everywhere it’s set to light mode by default, which I never used. By default, I had dark mode set for the entire website, including colors, etc.
After the update, I go into the options and notice – I don’t have any options related to appearance, dark mode, etc., in the “General” tab.
I compared it with the documentation: https://colabrio.ams3.cdn.digitaloceanspaces.com/ohio-docs/docs__theme_settings_01-scaled.jpeg ... and in my “General” tab, I don’t have any options like “Theme styling,” “color mode”... Only “Logo | Preloader | Cursor | Scroll to top | Search.” That’s it.
What happened, and where can I set/change these options now? Or is it a bug, and something went wrong with the update?
P.S. Individually, in the settings for each page, I can set dark mode, and it works – but still, I can’t modify it, change colors, etc.
Thank you for your help.
...or I didn’t notice after updating the theme files that Your Plugins requires updates too in WP admin. Sorry for the confusion. Everything is working beautifully now. Best regards!
Hi,
Glad to hear that you were able to sort it out.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello Guys!
i have purchased this theme, but i could not find the Documentation file in the Download files
I need the documentation asap in order to navigate and edit the theme easily
Thank you!
Hi,
Thanks for reaching out.
Here’s the link to the online docs:https://docs.clbthemes.com/ohio
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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where to change there footer https://imgur.com/vL6BEvT
Hi,
Thanks for reaching out. It seems like you have active support, please open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
Thanks for reaching out. It seems like you have active support, please open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I’m having trouble installing the theme and demo data. Specifically in Elementor.
I bought the license on themeforest and I have it connected to wordpress, I read the documentation and did it step by step. But the pages outside the portfolio do not exist.
It only has the example home page, nothing more.
Can you help me?
Hi,
Thanks for reaching out.
If you need all pages from the main demo try to install the following item:https://tppr.me/1jMJNb
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi I need to easily add a custom font to my site (ie not google or Adobe). I don’t have CSS skills, can custom fonts be easily added to this theme? Thanks
Hi,
Thanks for reaching out.
Yes, there’s an option to upload and use self-hosted fonts.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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