Discussion on Engitech - IT Solutions & Services WordPress Theme

Discussion on Engitech - IT Solutions & Services WordPress Theme

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917 comments found.

Hello… is there any way to update theme & plugins (for example slider revolutions) directly from website… without downloading the theme again from here?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Just wondering if this theme will be compatible with I.T solutions reseller services. Also, does it have a one touch easy dummy download? Thanks.

Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/

Thanks.

It said this template was compatible with Elementor Pro but I cannot import the kit into Elementor Pro. I keep getting an error that says this is an invalid file .zip file

Hi,

Please contact the Elementor Pro author for help: https://elementor.com/contact/

Thank you!

Hello, The customization page is broken and does not display properly. it shows links and the UI is completely mess.

Thanks Samer

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hi i am having issue with theme. I installed the theme and tried to active mega menu and now i am having issue with elementor theme. If i deactive the mega menu it work but as soon as i active mega i get internal server 500 issue..

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

how should I edit the footer and header? change logo etc

Hi,

Please edit the Footer by using the Elementor Page Builder: https://docs.oceanthemes.site/engitech/footer-content/

Thank you!

I already did, change the information in Header Builder – Header(selected one), but no changes.

Hi,

You can easily find the header or the footer on frontend: https://prnt.sc/gQR7PdgzAQj4

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

hi iam have renewed the support and tried to update theme,. the wesite display is broken not sure what causing the issue.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

You’ve got a bit of an issue on your Home 5 demo. The navigation bar is not fully responsive, and the free quote button and phone number get partially hidden in some resolutions.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hello, we bought your theme, all good with installation. but, we have an issue with cache on this theme. sometime the page don’t load properly. the most afected pages is the pages with tabs. We use W3 Total Cache for cache. We deactivated the autoplugin update, we made some settings, etc.. but nothing work. do you maybe met this issue, do you have any idea how to fix this? i do not know how to send a capture. thanks

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

I purchased the following template: Engitech – IT Solutions & Services WordPress Theme. I am unable to edit the template because the editor, Theme Builder, says there is no license and that the data needs to be updated. I would like to ask for assistance with this.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

I JUST BOUGHT AND INSTALLED YOUR THEME, I FOLLOWED THE STEPS IN YOUR VIDEO BUT IT DOESN’T SHOW ME THE DATA

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hi,

I just purchased the Engitech template but forgot to check the extra 6 months of support for $ 13,-. Is it possible to add this?

Hi,

Unfortunately, this is not possible to change the price to $13.

You can buy extra 6months of support, but with another price.

Thank you!

changeing header size (image) While changing the image works, the general size of the header image cannot be reduced. Where can I do this? It does not work in the general settings or in the individual page settings. It always stays the same size no matter what image.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Missing “Careers,Careers details and jobs apply” Page After Demo Import

Hello Engitech Support Team,

I recently purchased and installed the Engitech WordPress theme. After importing the demo content, I noticed that the “Careers,Careers details and jobs apply” page available in the online demo is missing in my installation. I’ve checked the Pages section and re-imported the demo content, but the page still doesn’t appear.

Could you please guide me on how to access or recreate the “Careers” page as shown in the demo? If there’s a separate template or specific steps required, I would appreciate any instructions you can provide.

Thank you for your assistance.

Best regards,

Hi,

Please read more this guide: https://docs.oceanthemes.site/engitech/import-new-home-pages/

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hello,

can you help me? I try to create individual header images for services but it always uses the default header image: https://ammertech.ai/home/ -> check all other pages (it is the same header + menu). Is there a way to have a individual header image per page?

thanks

Hi,

1, The first to install / Active the Classic Editor plugin: https://wordpress.org/plugins/classic-editor/

2, Please follow this documentation: https://docs.oceanthemes.site/engitech/on-off-page-header-in-pages/

Thank you!

Hello In the last 3 weeks my site has been acting strangely everytime I update Woo commerce or Elementor. Have you been get any other complain about this?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hi Please, need in footer I need the footer to have links when clicking on it, it is like any other text

Hi,

Please edit the footer by using Elementor page builder: https://docs.oceanthemes.site/engitech/footer-content/

Login to your wp-admin page and go to frontend page: https://prnt.sc/7fMBF0X3jOCq

Thank you!

bonjour, comment rendre ce thème compatible avec Varnish? cordialement

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you

Hi, The ENGITECH SOCIAL SHARE widget in Elementor still has the old Twitter icon instead of X. How can I update it?

Thank you

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you

Subject: Documentation Link Not Working for Purchased Theme

Dear Author,

I hope this message finds you well.

I recently purchased your Theme and I’m eager to start using it for my project. However, I ran into an issue with the documentation. Unfortunately, the link to the documentation provided with the theme (or on the download page) seems to be broken or inaccessible. I’ve tried accessing it multiple times, but the page either doesn’t load or returns an error.

Could you kindly provide me with an updated or working link to the theme’s documentation? Alternatively, if there’s another way I can access it, I would really appreciate your guidance. I’m looking forward to diving deeper into the theme’s features and settings, but I want to ensure I’m doing everything correctly.

Thank you in advance for your assistance. I appreciate your time and look forward to your response.

Best regards, Abdul

Hi,

Please read this Documentation: https://docs.oceanthemes.site/engitech/

Thank you!

Hi,

If you need support from our developer.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you

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