8686 comments found.
For some reason this feature for Quiz unlimited attempts is available in the Masterstudy setting, But it does not apply to Quizzes. Students are only allow to retake the quiz if they got a score that is lower than passing percentage setup for the Quiz in Quiz Setting. And it does not tell the students that they failed the Quiz and they should retake. It just fresh the quiz page and ask the student to Start the Quiz as if they were attempting the quiz for the first time.
If the Passing percentage setting is not active, the student will just take the quiz. when all the question are answer it will mark compete and the students cannot retake the quiz if want. It does not matter if the students fail or passed the quiz. there is no Retake button. However, if I change the setting (change the Passing grade (%)) of a quiz that was already taken by a student and mark complete; then the Retake button will show up on top of the page after the same quiz it is access again by the student. However, that retake button does not work after it is click on and the quiz page is refreshed. Once the student retake the Quiz the same score with the same wrong and right answers will show up again. As if the student never retake the quiz.
Quizzes are the principal way that students can test their knowledge and practice after they have taken a lesson on a particular subjects. So, please improve the Quiz functionality In Masterstudy.
Hithere,
Thank you for sharing your detailed feedback regarding the quiz functionality. I understand how crucial this feature is for your students’ learning experience, and I appreciate your insights.
To help clarify some points, I recommend reviewing our documentation on quiz settings here: MasterStudy Quiz Documentation. This resource outlines how to configure quiz attempts, including the options for limited or unlimited attempts.
It’s important to note that when students complete a quiz, the system shows relevant information, including the question count, passing grade percentage, and the score they received. The retake button should be visible and functional until the student achieves the maximum passing grade.
Could you please explain a bit more about why the page needs to be refreshed? Understanding your specific concerns will help us address the issue more effectively.
You can choose the number of attempts for quizzes. If the “Limited” option is selected, the Attempts field will appear in the Quiz Settings, where you can specify how many attempts a student has. Additionally, the retake button will remain visible until the student achieves the passing grade, along with the corresponding messages regarding their scores and question counts.
I would love to hear more about your experience so we can improve the functionality together. Thank you for your understanding, and I’m here to assist you further!
Best regards
Hello, I´d like to ad Tik Tok icon to social widget. Is it posible to ad new icons to the existing list? Thank you very much,
Hello,
Thank you for your message! Currently, there isn’t an option in the theme to add new icons to the existing social widget. However, you can try using some custom CSS to add the TikTok icon for now.
I’ve also forwarded your request to our team for consideration in future updates. We appreciate your feedback!
If you need further assistance, feel free to reach out.
Best regards
Ok! Thank. you for update. I ´ll try with custom css. Do you have any tutorial or similar? I´m trying using replace icon with css but then I dont know how to insert the link . Thank you! Regards Itxaso
Good day, great theme, PREBUY QUESTIONS, Can i achieve these on your theme? 1.pls can users register and login,? 2 Users can land on a dashboard where they can take pay to take exams, when passed, certificate will be autogenerated ? 3. Also on users dashboard, they should be able to view certificate, retake exam if failed? 4. can certificate be verified by anyone by inputting the unique certificate ID number on the website?
Good day,
Thank you for your kind words about our theme! I’d be happy to answer your pre-purchase questions:
- Yes, users can register and log in using our theme.
- Users can access a dashboard where they can view their enrolled courses. You have the option to include quizzes as part of individual courses and sell them. Once a user achieves the required passing grade, which you can set as a threshold, they will be able to receive a certificate.
- On their dashboard, users will also be able to view their certificates and not courses (completed+non completed) and quizzes(exams) they have enrolled
- For certificate verification, yes, it’s possible, but let me explain how it works. Students can share their certificate code, and anyone can go to your website and enter the code into the certificate checker, and it will display whether the certificate is valid. Here’s a screenshot for reference:
For more details on how the certificate checker works, you can check the manual here: Certificate Checker Manual. This feature is included in the MasterStudy LMS Pro Plus plugin version.
When you purchase the theme, it includes both the free and pro MasterStudy plugins, which are responsible for the theme’s functionality—MasterStudy isn’t just a beautiful design, it’s a fully functional system. Additionally, we offer a premium plugin, MasterStudy LMS Pro Plus, which you can explore here: MasterStudy LMS Pro Plus Plugin.
The plugin is a paid option, and you have the flexibility to choose between subscription-based or one-time purchase plans. Plus, with Halloween coming up, there will be discounts available soon!
Let me know if you have any more questions!
Best regards,
This is nice. It has almost all I want. Can all these answers be found on the currently uploaded demo of your theme? 2) can I easily disable courses and only display quizzes to be taken by the user without having to touch theme codes?
3) about this part. Let’s say a user failed a particular quiz. Will they be able to see it on their dashboard also that they failed it and and option to retake it. In my case, they have to pay again to retake it. Is it possible?
What payment integration can work on your theme? Can paystack work?
4) is it possible to modify certificate code that’s on the certificate? For example instead of random numbers. I want the certificate codes to carry the initials of the names of the certificate owner.
Finally is there any backend demo or there is none?
Thank you for your positive feedback!
Yes, all the answers you seek can be found in the currently uploaded demo of our theme. I apologize for any confusion, but I’ve checked again, and the certificate checker is indeed available within the MasterStudy theme, so you won’t need any additional plugins.
To disable courses, you can simply unpublish them, which will prevent them from appearing on the website. You can then create separate courses that consist only of quizzes and publish those instead.
Quiz progress will be shown, and all quizzes taken will be accessible on the student dashboard. Students will have the option to retake quizzes multiple times, and while there’s no direct option for charging for retakes, we can explore some workarounds using existing features.
The available payment options in MasterStudy LMS include Offline Payment, Wire Transfer, PayPal, and Stripe.
Additionally, you can use the WooCommerce checkout system to sell your courses, giving you access to all available WooCommerce payment methods.
As for the certificate number, it is automatically generated and cannot be edited.
If you have any further questions or need assistance, please let me know!
How can I remove the working hourse part?
https://prnt.sc/udJwn_Q3Wq8JHi there!
Yes, you can easily remove the working hours section! Please navigate to Appearance > Widgets, then select the widget that contains the working hours. In your case, it will be the Primary MS LMS Sidebar. Edit that widget and remove the working hours’ widget. If you need any further assistance, feel free to ask!
Hey
Is it possible to create custom emails ? For example I would like to send an email 7 days after someone buy my course.
Thanks
Hey!
Currently, it’s not possible to create custom emails like sending one 7 days after someone purchases a course.
However, we plan to add this feature in the future!
Your feedback is important to us, so please consider submitting a feature request https://stylemixthemes.cnflx.io/boards/masterstudy-lms
Thank you!
I bought a license one year ago, I was restored, the application does not have a field to enter the license, what do I do?
Hi there!
Thank you for reaching out. You can enter your license key under the “MasterStudy” section in the dashboard tab. Here’s ascreenshot: License Entry Location.
If you have any further questions or need additional assistance, feel free to ask!
When submitting Assignments in other languages (in this instance Arabic), the submissions do not show up in the assignments section of the Instructor’s Dashboard.
- All plugins and themes are fully up to date. - All caching has been accounted for and turned off during testing to insure this isn’t the issue. - The assignments are, in fact, submitted, they can be viewed from the back-end just fine, it is only the display on the dashboard that is giving issues. - We use the supported WPML and everything is set up correctly and up to date.
Through testing we were able to see that if we submitted in French, and then the Instructor viewed the Assignments tab in French, then the assignment would show up (along with English submissions). This did not work with Arabic.
This creates a situation whereby Assignments are essentially pointless to include when running Courses in multiple languages – specifically with Instructors who only use the front-end.
Thank you for bringing this issue to our attention. It sounds a bit unusual, and I appreciate your thorough testing and details.
I recommend checking if the instructor is the owner of the course in all languages. Since the admin has access to all courses, that could explain why assignments appear in the admin dashboard but not in the instructor’s dashboard.
Additionally, please ensure that all necessary translations for the courses are in place and that students are uploading their assignments in the correct language. If the issue persists, it might be beneficial to contact WPML support.
Once you receive their response, please feel free to forward it to me, and I’ll be happy to assist further!
The instructor is the owner of the course in all languages yes.
All translations are complete, the entire thing is translated, and student access the course as per usual. Additionally, yes, the students upload in their respective languages. We’ve confirmed that it is specifically when they upload in a different language that it fails to show up on the instructors end, regardless of what language they themselves switch to.
Thank you for the clarification regarding the course ownership and the translation process! To assist you further, please visit our StylemixThemes account and fill out the form at this link – https://themeforest.net/user/stylemixthemes
We’d like to troubleshoot this case directly on your site. When filling out the form, please provide us with the necessary details, including access for the instructor and admin on your staging website. It would also be helpful if you could include specific information about the courses, students, and any testing access details for the instructor and admin.
Please note that we can only test on a staging website to avoid any issues with your live site. A precise copy of your live website would be greatly appreciated.
Thank you for your cooperation, and we look forward to resolving this for you!
Replied to this
Hey
I would like to add Custom fields and I checked your guide : https://docs.stylemixthemes.com/masterstudy-lms/developers-guide/course-builder-custom-fields
But I would like to know which file must I edit ?
Thank you
Hi there,
Thank you for reaching out! I’m glad to hear you’re interested in adding custom fields. You can add filters via the functions.php file in your theme or child theme. Here’s a helpful guide on how to do that: Custom Functionality.
Alternatively, you can also create a custom plugin, such as a Must Use Plugin. You can find more information about that here: Must Use Plugins.
If you have any further questions or need more assistance, feel free to ask!
Best regards
Hey
It’s not working, I added this on functions.php :
function masterstudy_lms_custom_fields( $custom_fields ) { $my_custom_fields = array( array( ‘type’ => ‘text’, ‘name’ => ‘my-text-field’, ‘label’ => __( ‘Text field’, ‘masterstudy-lms-learning-management-system’ ), ‘default’ => ’’, // Optional ‘required’ => false, // Optional ‘custom_html’ => ‘Custom Link’, // Optional ),
);}
But nothing happens, I can’t see new custom field on the Course editor
How can I resolve this problem ?
Thank you
I wanted to let you know that customization-related requests aren’t included in the support for the theme. If you have any other questions or need assistance, feel free to reach out!
Best
When I check out through WooCommerce, I encountered an issue entering shipping information. How can I remove it? I have tried many ways and installed plugins like Checkout Field Editor for WooCommerce. Please show me how to fix this issue. Thank you.
Hello
Thank you for the question!
To remove the shipping information from the WooCommerce checkout page, start by going to your WordPress dashboard and navigating to WooCommerce > Settings. Once there, click on the Shipping tab. If you don’t need shipping at all, such as for digital products or services, you can remove or disable all shipping zones. Simply click on each zone and either delete it or ensure no shipping methods are enabled. After that, stay in the Shipping tab and go to Shipping options, where you’ll need to uncheck the option to “Enable the shipping calculator on the cart page.” Finally, make sure to save your changes to apply the updates.
I found the YouTube player excellent, but I suggest adding a way to choose the video quality. At the moment, it’s possible to adjust the speed, but all my videos are in 1080p, and the player always loads at a lower quality, and I can’t change that through the player.
Another detail would be to look into the translation issues. There are several terms that I still can’t translate, even using Loco, and I can’t even find the words.
Examples: Your progress:, Add to wishlist
Unfortunately, I no longer have support, but it would be nice to address these small issues. The translation problem has been there since I acquired it.
Congratulations on the updates!
Hi there,
Thank you for your thoughtful feedback! We’re glad to hear you find the YouTube player excellent. I completely understand your concern about the video quality, and I’ve forwarded your suggestion to our team for consideration. We always strive to enhance our features based on user input.
Regarding the translation issues you’re facing, I recommend checking the MasterStudy theme and plugin translations again. Sometimes, clicking on “Sync” in the language file, saving, and then entering your translations can help. Clearing your cache afterward may also resolve any display issues. Additionally, temporarily disabling the cache while translating can be beneficial.
For more detailed guidance, please check out this helpful link on translating in Loco: Translation Guide.
We appreciate your patience and your continued support of our updates! If you have any further questions or need assistance, feel free to reach out.
Best regards
Hello. In our country, payment tools like PayPal, Stripe, etc. are not supported. Does the site function properly and accept payments when we install our own valid payment plugin?
Hello!
Thank you for reaching out. You can definitely use the WooCommerce checkout option on your site, which allows you to integrate any available WooCommerce payment methods, including your own valid payment plugin.
For detailed instructions, please check out this link: WooCommerce Payments Integration.
If you have any more questions, feel free to ask!
Best regards
I HAD TO SOLVE ALL THE PROBLEMS BY MYSELF
PROBLEMS SOLVED
Hi there,
Thank you for the update! We’re glad to hear everything is resolved. Could you please share what the issue was and how you fixed it? It might help others!
Thanks!
I had to delete the site, you took my time, when will you help me?
The theme is very problematic
I HAD TO SOLVE ALL THE PROBLEMS BY MYSELF
PROBLEMS SOLVED
Hi there,
Thank you for letting us know that the problems have been solved! We’re glad to hear it. If you don’t mind sharing, we’d love to know what the issue was and how you resolved it. Your feedback could be helpful for others!
Thanks again, and have a great day!
Best regards
Hi there,
Thank you for letting us know that the problems have been solved! We’re glad to hear it. If you don’t mind sharing, we’d love to know what the issue was and how you resolved it. Your feedback could be helpful for others!
Thanks again, and have a great day!
Best regards
When the PHP version was updated to 7.4, all page transition problems and problems in the course were solved.
Hi there,
Thank you for sharing your experience! I’m glad to hear that updating to PHP version 7.4 resolved the page transition problems and issues with the course.
Yes, 7.4 is indeed the recommended option, as sometimes WordPress can encounter issues with versions higher than that.
Many users find that sticking with PHP 7.4 (the last version before PHP 8 ) provides a more stable environment until all their themes and plugins are fully compatible with the latest PHP versions. Always ensure to back up your site before making any updates, and test in a staging environment if possible.
If you have any other questions or need further assistance, feel free to reach out!
Best regards
Hi there, I purchased your MasterStudy LMSS Pro, however, it is still displaying “Unlock Video Preview Feature with MasterStudy Pro.” Why?
Thank you for reaching out!
We’ll need to take a closer look at this issue for you. Please create a support ticket, and if you’ve already done so, kindly share the ticket number with me, and I’ll check the status for you.
We’re here to help!
Z79664 This is ticket number
did you check?
THis is the ticket number #Z79664
Hi there,
Thank you for reaching out and for providing the ticket number. You will receive a response as soon as possible.
The “Unlock Video Preview Feature” is included in the Pro Plus version. Please take a look at the product’s included features and add-ons here: Pro Plus Features and Add-ons. You may also find this link helpful: Free Version and Pro Version Comparison.
If you have any further questions, feel free to ask!
Best regards
whats the difference between pro and pro plus version?
Thank you for your question! Here’s a brief overview of the differences between MasterStudy LMS Pro and Pro Plus:
- Pro: Included with the MasterStudy Theme, it offers essential Pro add-ons to enhance your LMS functionality.
- Pro Plus: This version includes everything in Pro, plus additional premium features and add-ons for a more comprehensive learning experience. It’s available for purchase on the MasterStudy LMS Plugin official website .
If you have any more questions, feel free to ask. We’re here to help!
Hey
I can’t translate some strings, for example “Enrolled courses”, or “Memberships” ou “Enrolled Quizzes” on user panel.
I tried on Loco, all strings are translated in french but I still have the same problem.
Here is screenshot : https://prnt.sc/L4t1bFEND4G_
Can you please tell me how to translate it ?
I’ll give you 5 stars.
Thank you
Hello
Thank you for your message, and I appreciate your offer of a 5-star review!
To help with translating strings please try the following steps:
1. Clear your cache: Sometimes, after translating, cached data might still be shown. Clear both your browser and site cache to load the new translations.
2. Check the correct language directory: Ensure the translation files are placed in the right directory for French, such as wp-content/languages/plugins or wp-content/languages/themes.
3. Sync the French language file: In Loco Translate, select the French file and hit the Sync button to pull in any missing or untranslated strings.
4. Save your changes: After entering the translations, make sure to hit Save to apply them.
5. Clear cache again: Once you’ve saved everything, clear your cache again to see the changes.
6. Check theme and plugin files: In Loco Translate settings, make sure you’re checking both the MasterStudy theme and plugin files to catch all strings.
7. Temporarily deactivate caching plugins: For quicker results, try temporarily disabling any caching plugins to see the translations immediately.
Also, you can find more detailed guidance on Loco Translate here: https://docs.stylemixthemes.com/f-a-q/how-to-translate-or-change-the-strings-of-the-theme-and-plugins
I hope these steps help!
Hey my friend
Thank you but it’s not working
Can you tell me on which file this menu is located ? I’ll translate directly
Thank you
Hey
Can you please provide me some help please ?
Thank you
Hello! The files you need for translation are located in Loco Translate. You can find them here:
-
For the theme:
Loco Translate > Themes > MasterStudy Theme -
For the plugins:
Loco Translate > Plugins > MasterStudy Free / MasterStudy Plugin
For the French translation file, click on it and then hit the Sync button. After that, you can search for the string you want to translate, enter your translation, and save it.
For example, the “Memberships” string is located in the Pro Plus file, as shown here: Screenshot.
Please remember to click the Sync button, save your changes, and check again if any strings are not appearing: Screenshot.
Lastly, be sure to save the translation as a system file to keep your translations during theme updates: Screenshot.
If you have any further questions, feel free to ask!
Hi guys, hope you are well, keep up the good work, some people do not appreciate how good this LMS is especially when it comes to customsiing it with all the hooks and filters.
Quick question, how can a user have multiple attempts at a quiz, at the moment they can only have one go at it, if this is not possible is there a hook for it?
Thanks for your help!
Scrap that I just realise I had to set the Quiz pass mark and this solved my issue… keep up the fantastic work!!!
Thank you for the update, and I’m so glad to hear you’ve addressed the issue! If you’d like, you can also enable unlimited attempts for quizzes. Here’s a helpful guide for that: https://docs.stylemixthemes.com/masterstudy-theme-documentation/lms-settings/quiz#attempts-to-retake-quizzes
Feel free to reach out if you need anything else!
While creating a membership, the red zone remains like this and does not move to the new page.
https://prnt.sc/fOzqvDJDcKtMHello!
Thank you for bringing this to our attention. Please ensure that you have set the membership settings correctly. You can refer to the useful manual for guidance: Membership System Manual.
If you continue to experience issues, feel free to reach out for further assistance.
Best regards
Hello!
Thank you for reaching out. I understand your frustration regarding the error while creating a course. Please be aware that there are no confirmed issues related to course creation in MasterStudy. The problem might be due to several reasons specific to your website.
I recommend checking that your system requirements are met by following this link: System Requirements. Additionally, please ensure that your theme and bundled plugins are up to date, which you can verify here: Changelog.
If you still encounter the issue, please fill out the form at the StylemixThemes account using this link: https://themeforest.net/user/stylemixthemes. We will troubleshoot the case directly on your site.
Kind regards
I look forward to creating an LMS project but have a few presale questions. 1. Can the Instructor create separate classes to enrol students of his choice? 2. Is there any feature related to student attendance, or exam reports? 3. Screen recording of the device is allowed or not allowed 4. Calendar of Scheduled Classes, when a student enrolls – he get a notification before class or not? 5. Automated Certificate on course completion. 6. Can we track how much time the Trainer has spent in his classes?
Hello!
Thank you for your interest in creating an LMS project! Here are the answers to your questions:
-
Can the Instructor create separate classes to enroll students of his choice?
Yes, instructors can create courses and add students as needed.
-
Is there any feature related to student attendance, or exam reports?
Currently, there isn’t a student attendance feature. However, our MasterStudy Pro Plus plugin offers enhanced reporting and analytics tools. You can purchase it here.
-
Screen recording of the device is allowed or not allowed?
There isn’t a specific configuration for screen recording, and it may depend on your WordPress website settings. To protect your lesson content, you can add watermarks to your videos and files. However, there isn’t a built-in option for this in the MasterStudy theme or bundled plugins.
-
Calendar of Scheduled Classes: when a student enrolls, do they get a notification before class or not?
While there isn’t a calendar feature, students will receive a notification upon enrollment. You can also set a starting date for the courses. I recommend checking out the demo and trying the backend demo as well; you can find it with the green button below: MasterStudy Demo.
-
Automated Certificate on course completion?
Yes, a certificate is automatically generated after course completion.
-
Can we track how much time the Trainer has spent in his classes?
It’s a bit unclear whether you mean the duration of Zoom classes or the time spent creating courses. Currently, there is no tracking feature for this. If you can provide more details, we would be happy to consider your feedback for future improvements, as we always value our users’ opinions.
If you have any further questions or need more information, feel free to ask. We’re here to help!
Best regards
Hello,
Thank you for reaching out about the quiz results issue.
To help ensure everything runs smoothly and prevents such unexpected issues, please check that your theme and all bundled plugins are up to date:
MasterStudy Theme: Version 4.8.71 MasterStudy LMS Free Plugin: Updated to version 3.4.5 MasterStudy LMS Pro Plugin: Updated to version 4.5.1
If everything is updated and the issue still occurs, please let me know so we can investigate further.
Thank you for your cooperation.
Best regards
Everything seems up to date, but the problem persists. When users sign up, there is no page transition, the same image.
Hello!
Thank you for reaching out. I’m sorry to hear that you’re still experiencing issues with the sign-up process. Please visit the StylemixThemes account and fill out the form at the following link: https://themeforest.net/user/stylemixthemes.
We will troubleshoot the case directly on your site to resolve the issue.
Kind regards
