96 comments found.
Hi ! I need to update WPBakery and Slider Rev cause I can not use them actually. How to do it ? Thank you !
Hello,
Bundled plugins do get updated with the theme, however, in case you need immediate update of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Edge Portfolio part of
Qode Interactive
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Can your theme be used and edited with elementor?
Are you going to make any updates to the template?
Hello,
The theme is supported and we will continue to update it.
Demo content of the theme is built with WPBakery page builder which is included as a bundled plugin with the theme. Unfortunately Noizzy theme is not compatible with Elementor. You can check some of our thematically similar themes with Elementor demo in this link.
Support
Edge Portfolio part of
Qode Interactive
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Im creating a blog post however the visual composer or the front end isn’t available on the post but on the page is available. Please help me to enable
Hello,
By default, the WP Bakery Plugin is only available for page editing. However, you can use it to edit other post types (such as blog posts) as well. To do so, navigate to WP Bakery Page Builder > Role Manager > Post Types, select Custom from the dropdown and mark all the checkboxes available there.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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Hi there,
I want to enable the front-end editor of wpbakery but I can’t find it.
I followed the steps provided in the article but was not able to see the code
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002330658-How-To-Enable-WPBakery-Frontend-Editor https://pasteboard.co/galmPzx0wNE5.pngI hope you can help me to enable it so that I can start working on it.Thank you
Hello,
In the screenshot we see that you’ve opened full-width.php file. As explained in the article, you should navigate to theme folder\extendvc and open the extend-vc.php file. If you don’t see this folder, navigate to theme_folder\framework\modules\visualcomposer and open the visual-composer-config.php file.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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hmm. I sent the ticket to support but haven’t received any response almost 24 hours now
Support
Edge Portfolio part of
Qode Interactive
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Hello, How to activate the front-end editor of wpbakery?
Hello,
Please follow instructions from this article. In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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Slider revolution has stoppped working for this item. I am getting a blank screen when I try to edit the slides. I have contacted the support of slider revolution and they say I must contact the theme support fot this. Can i get some help?
Hello,
Please contact us through this email, include your purchase code in the email, and our support agents send you the latest version of Slider Revolution and assist you.
Also, Please check if you have updated the theme and its plugins to the latest version listed in change log.
If you need to update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins.
Support
Edge Portfolio part of
Qode Interactive
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I can’t change logo of events page template, i did change every logos in Noizzy Options.
Hello,
It could be that different header and logo options are set on the page. Local page options will override global theme options and you can find more in this article – The Global And Local Settings Info And Troubleshooting.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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There’s a bug with the events list. The query state “Show Event by Status”, is not working.
Any news on the update of this theme?
Hello,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
Edge Portfolio part of
Qode Interactive
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Hi there, I’m trying to install WooCommerce and I’m getting the following warning:
"Your theme (Noizzy Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.”
Any solution to this?
Hello,
The theme will be updated, however, at the moment we don’t have an ETA when the update will come out. You will be notified via email when the new update is online on ThemeForest and in the meantime please try suggestions from this article here.
Support
Edge Portfolio part of
Qode Interactive
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still having this error. It’s been over 2 years. any update???
noizzy/woocommerce/content-product.php version 3.6.0 is out of date. The core version is 9.4.0, noizzy/woocommerce/global/quantity-input.php version 7.8.0 is out of date. The core version is 9.4.0, noizzy/woocommerce/product-searchform.php
Hello,
Please check if you have updated the theme and its plugins to the latest version listed in change log.
As you may know, WooCommerce releases new versions of the plugin every few weeks. This means that some of the template files we use in our theme might show up for you as outdated.Note that most of the WooCommerce updates do not change anything critical, so it should not have an impact on the theme’s functionality. You can go through the Checkout process to make sure everything is working fine. If everything appears normal, and in most cases, it will, you can feel free to ignore the ‘out of date’ warning.
Support
Edge Portfolio part of
Qode Interactive
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thanks for getting back to me. on another note, the same window links on my site are not opening. I’ve deactivated all my plugins but still happening. here’s an example: https://ashorii.com/selected-works/
you’ll notice the first item, no problems opening in a new window but all other links are not opening.
You’re welcome.
This could be due to the page transitions conflict and you can find more info and try suggestions from this article.
Support
Edge Portfolio part of
Qode Interactive
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Will you update this theme?
Hello,
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however once it is updated this will be listed in the change log.
Support
Edge Portfolio part of
Qode Interactive
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I tried using WPBakery to set the Countdown, but the year 2023 onwards is not configurable. What should I do?
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Edge Portfolio part of
Qode Interactive
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Hi, I realized now, and before it worked that using maps by noizzy now does not accept the address and randomly takes an address in australia in the nothing, even in your demo Don’t release any updates for woocommerce?
Hello,
Thank you for reaching us!
Please try going to Developer Console -> APIs & auth -> APIs. Search for Geocoding and click on Google Maps Geocoding API -> Enable API. Do the same thing for Geolocating.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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Hello, the countdowns do not have years beyond 2022. I can not add events for next year.
Hello,
Thank you for reaching us!
Please contact us through this email, include your purchase code in the email, and one of our support agents will gladly help you.
Support
Edge Portfolio part of
Qode Interactive
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Hi,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please contact us through this email, include your purchase code in the email, and one of our support agents will gladly help you.
Support
Edge Portfolio part of
Qode Interactive
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I just purchased the theme, looking good. I do have one very important issue with the Albums section. In the “Store” dropdown there are only 6 stores to choose form and some of them have changed name (iTunes is now Apple Music, google play is now YouTube Music etc) which is not usable. Is there a (user friendly) way to add more & custom store names?
I need at least: Spotify, Apple Music, Bandcamp, Deezer, Tidal, Amazon
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Thanks, just submitted a ticket for this
Hi there,
Thank you, our support team will for sure handled your request as soon as possible.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hello, can I use Vimeo embed links (my own videos) instead of mp3 and have the same functionality as player, play next, loop shuffle etc…? Thanks
Hi there,
Thanks for taking an interest! You can use the video button and embed vimeo link for sure. The video button is presented here https://noizzy.qodeinteractive.com/video-home/
We hope this helped and let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hi. There’s a bug in the Noizzy Theme: events disappear when the event-day arrives. For example:
I schedule a gig on Saturday, April 16th. When this day arrives, the event disappear from the upcoming gigs list and appears in “past events”, and people who wants to buy tickets same day, don’t see the gig on event list. It’s possible to change this? It’s possible to keep the events in upcoming list until the event-day passed?
Thanks
Hello,
Please contact us through this email, include your purchase code in the email, and our support agents will check this and assist you.
Support
Edge Portfolio part of
Qode Interactive
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On the album pages, we’d like to add tracks and not have the numbers and the all caps text. Is there a way to change that? Here’s a link for reference: https://ralphhepola.com/album/route-3-heptones/
Also, can I get rid of the automatic quotes in the reviews on the album pages?
Hi there,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further.
Support
Edge Portfolio part of
Qode Interactive
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Hi guys, I am very satisfied with Noizzy Theme. I saw in the comments that they are working on updates. Wishing that the updates are published soon and that all your team is in excellent health! Blessings
Hi there,
Thank you for your kind words! Our team is working on updating all our themes and hope Noizzy will be updated as soon as possible.
Thank you for your patience.
Support
Edge Portfolio part of
Qode Interactive
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Hi guys! I think it’s time we got a Noizzy update. I’ve started experiencing some issues with LOAD MORE and INFINITE SCROLL (they don’t load posts). In my download area I do not see any update, if there is information about it, let me know. Thank you!!
Hi there,
We do have our team working on updating all our themes and Noizzy will for sure be updated and you will for sure be notified once it is out.
Thank you for your patience.
Support
Edge Portfolio part of
Qode Interactive
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Hello greetings, I’m interested in buying the theme, I just have a few questions. Is it possible to change the header menu colors? Can I change and configure the colors in the footer? Waiting for contact.
Hi there,
Thank you for taking interest in our theme!
Theme colors are customizable and you can adjust header and footer color and other options in Noizzy Options > Header and Noizzy Options > Footer. For more detailed overview of theme’s options please check the documentation in this link.
If you have any additional questions please let us know.
Support
Edge Portfolio part of
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Hello Are you planning to implement or is it already possible to place several purchase buttons for tickets at one event?
For some concerts, there are several ticket operators to which I would like to provide a link
Hello,
Thank you for reaching us!
Such an option, unfortunately, doesn’t exist within the theme, there’s only one field for adding a ticket purchase link, but we can recommend adding links to the event content using WPBakery page builder, see this link.
If you have additional questions, we would appreciate if you could submit a ticket to our Help Center and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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