1254 comments found.
Hello, I have checked a few days ago and the price was 25 USD. Now I see that it is 39 USD. I would buy 3-4 licenses at the same time but I could not buy 2 days ago.
Would you change the price to 25 USD again ? If not, when can you change to 25 USD again ? Can you inform me please ?
Hi,
Unfortunately, the offer was only valid for a limited time; the next offer will be available on November 20th.
Regards
Hello, i installed loco transtale. I can’t change anything. TR or English is not working. Is there another rule to make?Example i can’t change: Search, Leave a reply…
Hi,
Please send your issue via our profile page here: https://themeforest.net/user/codevz so we will check it for you.
Regards
How can i change Leave a reply translate?
How can i translate “Leave a reply, Tracking order, Wishlist”...etc? Loco Translate? or another plug in?
I will not use other languages, i want to translate some words. Example “Leave a reply, Tracking order, Wishlist.
Why loco translate is not working?
Thanks.
Hi,
Please send your issue via our profile page here: https://themeforest.net/user/codevz so we will check it for you.
Regards
I have now purchased and used the XTRA theme 42 times. Unfortunately, the last purchase was more than 6 months ago. Therefore I no longer receive support and have to purchase a new license. Hello? Consequently, I am now describing my problem here, which I can no longer post in support: For some time now (about a week or two) neither the theme nor the codevz plugin has been able to update automatically. I’ve been using the MainWP plugin for several years – so far without any problems. Now the updates from XTRA and codevz are no longer displayed there and I have to make the latest update manually on each of the 41 websites. When you turn on ‘Automatic Update’ on the website, it says: Update scheduled in 10 hours – but nothing happens there either. And now should I buy a new license to get an answer to this?
Hi,
You should update the theme and codevz plus plugin to latest version, we fixed the automatic update issue in latest version.
Regards
Hello, on Hello, shop watch demo. I disabled revo slider on homepage it is still working. but how? Where i can change it? I changed from revo slider but is not connected. Is there another slider setting?
Sorry, it is about cache. Fixed.
You are welcome 
Regards
Hey are the new templates all going to be elementor only?
I was interested in https://xtratheme.com/elementor/gardening-2/ but it doesn’t seem like there is a wpbakery version
Hi,
Thank you for your interest in our theme. This demo is only built with Elementor, and we intend to include a WPBakery version in our next major update, which will take more than a month.
Regards
S.O.S Purchase code not recognized: Hello, I purchased this theme on 2020 with lifetime theme and plugins updates included, but support page is saying the format is incorrect. Please, I need to use the theme ASAP. Username: Fabrica_Digital, bought on 28 July 2020.
Hi,
If you bought the theme from our website directly, please login to your account via link below and you can find your purchase and download the latest version.
https://xtratheme.com/loginRegards
When adding the ‘search’ element, what is it actually searching? Because it doesn’t seem to find anything on the site! Does it only work for products and blog posts?
Hi,
From Theme options > Blog > Search settings you can set post types and search element itself have option to limit search only for products
Regards
Since version 4.9.8. the navigation no longer works properly. The elements open slowly with animation and the opacity of the navigation points changes on mouseover. The problem can also be seen on the page https://xtratheme.com/ in the mega menu. You can no longer change this in the settings.
In addition, the manual text excerpt for the ‘Post Grid’ element is no longer accepted. Only the normal post text is used. The problems occur in several installations. We currently no longer have support, but the errors affect the theme itself and should be fixed.
Hi,
You can send your question via our profile page here: https://themeforest.net/user/codevz
Regards
Hey are the new templates all going to be elementor only?
I was interested in https://xtratheme.com/elementor/gardening-2/ but it doesn’t seem like there is a wpbakery version
Hello, I need to use the theme for three different websites, should I buy 2 extra licenses ? or 2 times the theme?
Hi,
Yes, you should buy new license for each new website.
Regards
I have an issue with the RTL site, I imported one of the themes, but when i click on any page on the menu bar it turns 404, i tried creating a new page all in english but the problem is the same. anaraqami.iq
nevermind, it was there in the documentation, parmalinks
Hi there. I submitted a ticket yesterday – really appreciate a reply thanks
Hi,
Please check your ticket.
Regards
Just an FYI after the update to the latest version there is an issue with the menu images. I had images on a megamenu with the titles and a bunch have disappeared and now I cannot add them back in. It is strange because I have other images in a different menu section and those are fine. You can take a look at https://inlinesales.com and the catalogue menu section is missing images. Every category had an image before the update and they removed all but three and cannot be added back in.
Hi,
It’s a little strange for us too, as you do not have support credit, please send your website login credentials via our profile page here: https://themeforest.net/user/codevz so we can check it for you.Regards
Sending that now. Only after the latest update it removed all my images on the Catalogue section and you cannot change that anymore. Does not let me change the menu names to title as well.
Hi,
Thank you, please wait for the technical team’s response.
Regards
Do you know if anyone had a chance to take a look at the issue?
Hi,
We could not experienced this issue from our side, please send your issue with details via our profile page here: https://themeforest.net/user/codevz
Regards
I did that already like you asked me to do a few weeks ago.
Please follow up the issue via the email and wait for our support reply.
the live preview page is not working!
Hi,
There is no issue and our website is live, maybe you had a internet connection issue. please check it again: https://xtratheme.com
Regards
I had purchased the Xtra theme from your website when you didn’t have sales on Envato. I had three licenses. Now, I see that there is no login screen on your site, and I can’t open a support ticket. How can I download the theme and use the licenses I purchased? It feels like I’ve lost my licenses, and I wasn’t even notified about this change. How can I use my licenses?
SEO meta tags (Problem)
General -> SEO & Title Tags -> When I enable SEO meta Tags, my website breaks.
https://ibb.co/q0HhNYT https://ibb.co/gMpd4RjAs MAFA Web Tasarım ve Yazılım Ajansı, we like to use xtra, but such errors need to be corrected as soon as possible.
If there is a code snippet that can solve this, let me know. I don’t want to wait a long time for an update.
Hi,
Please send your issue via our support page: https://codevz.ticksy.com so we will check it for you.
Regards
I can’t do this because my support time has expired. but this is a situation that needs to be corrected.
How can we able to fix your issue without checking your website?
You can send your issue via our profile page here: https://themeforest.net/user/codevz
Regards
Your demo account area is not loading properly and woocommerce sites on your platform is rather slow
Hi,
Please explain more about your issue, we could not understand what is exactly your issue, or send your issue via our support page: https://codevz.ticksy.com
Regards
Using the “Big Shop” template the “Add to cart” button takes too long respond and is also slow to load item to cart. Also, I believe loading animation wheel can be better improved to something conventional.
Hi,
You experienced slow load time due to your hosting speed and its not related to theme, add to cart is part of WooCommerce plugin and we do not have any report like yours, you can check it in our live demo.
You can send your issue via our profile page here: https://themeforest.net/user/codevz so we can check it for you.
Regards
The error has been sorted. Thank you!
However I am experiencing a challenge with the “Big shop” theme template. I don’t get result displayed when I search for an item directly in the search area. Here’s the website link. https://freedommart.com.ng/. I also would like a mini cart display option when items are added to cart. I haven’t seen any option that allows this function both on mobile and web display. Kindly assist. Thanks
Kindly ignore the message on the search area and respond to the mini cart display option
Please send your issue via our profile page: https://themeforest.net/user/codevz it’s free and do not need to extend your support
Hi, On the page opened with the Live Preview button, an error occurs and the page goes into an infinite loop. The situation is the same in different browsers and has not been fixed for 2 days.
Hi,
Please send your request via our support page: https://codevz.ticksy.com or via our profile page here: https://themeforest.net/user/codevz
Regards
Hi, Can you post the changelog for 4.9.7.2 update please.
Hi. After last update to version 4.9.7.2 Codevz Plus plugin my Client site stop working. I wanted to send you a screenshot with information about errors after enabling debugging but I can’t do it via https://codevz.ticksy.com/ because all my licenses that I bought from you are older than half a year. How could I contact you?
Best regards!
