12670 comments found.
Any plans to migrate the Woodmart brands feature with the upcoming Woocommerce 9.4 included standard brands feature? https://developer.woocommerce.com/2024/10/01/introducing-brands/
Hello,
Thank you for the question.
Yes, this feature will be supported in our next theme update.
Kind Regards
Thanks xthemos.
WooCommerce 9.4, originally planned for October 21, 2024, will now be released on Monday, November 4, 2024.
Any plans for Woodmart theme update soon?
We are doing our final tests and hope to release our 8.0 update next week.
Soon?
Very soon 
How do I migrate to Wocommerce Brands?
Hello,
To use WooCommerce brands you just need to disable our theme’s brand attribute (leave it empty) in Theme Settings.
Kind Regards
How can I add it to the single product page template and the shop filters?
The process is the same as with our theme’s brands. If you need further assistance on this, please create a topic on our support forum and send us your website information so we can help you. https://xtemos.com/forums/forum/woodmart-premium-template/
There is a bug with variable products and sticky add to cart. There is an error in stickyAddToCart.js. (on mobile) Posting here since I cannot post on the forums anymore.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hi, could you please help me? I wanted to translate in prefooter html block using polylang, but it doesn’t appear in other language versions. What to do?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
Can I just use Elementor? I don’t like WPBakery. Is WPBakery necessary?
Hello,
Thank you for the question.
Of course, you can use either WPBaker or Elementor. You don’t need to install them both at the same time.
Kind Regards
Linked variations always show as images, how can I control that or make it show as buttons
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hello,
Can you help me solve a problem? I don’t see the regular price when I have different prices for each variation.
Here is Loom video:
https://www.loom.com/share/bff7c37c9efb487bbfbf0c96d92a31db?sid=6e6d5bbe-0dca-4ea3-bf7e-30576e637841Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
I have noticed that your free shipping plugin works with basic woocommerce shipping settings but not when using the woocommerce table rates shipping that uses classes to allow free shipping. Hopefully you will update this as having to turn that great feature off now. 
Hello,
Could you please clarify the name of the plugin you have difficulties with? Provide us with more information with a screenshot or video if possible.
Thank you
Sorry I meant your Free Shipping Bar option in theme settings. The plugin I am using is Flexible Shipping PRO by Octolize https://octolize.com/product/flexible-shipping-pro-woocommerce/ but I have also tried the WooCommerce version and still it odes not work https://woocommerce.com/products/table-rate-shipping/
The issue is when using the ‘Based on WooCommerce Zones’ option in Free Shipping Bar it will not recognise the rules set by the plugins.
https://drive.google.com/file/d/1oCJ49gWPIhvOiip-5ysBA1OR9f_4Vjjm/viewCould you please send us your admin access so we can investigate this issue on your website? Use the contact form on our profile page here https://themeforest.net/user/xtemos
Ok done thanks
We have investigated this plugin but it seems to be different than default WooCommerce free shipping class. Our progress bar can be based on default WooCommerce free shipping only. But the one added by the plugin is called “Flexible shipping” and may have multiple different rules. Our progress bar will not work with these rules unfortunately.
Ok thanks. i will place a feature request as most commerce stores dont use basic woocommerce shipping because shipping is more complex than that.
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hi is it possible to remove the cart page and only have side cart and checkout. I see a lots of great websites that have this and in my opinion is not required and just adds an extra step.
Hello,
Yes, you can delete the cart page and all “View cart” buttons on your website for checkout only.
Kind Regards
Ok great is there options for this in the theme settings as cant see them
There is no option for this in Theme Settings. You jus need to delete the cart page and hide all cart buttons with Custom CSS code. If you need assistance on this, please create a topic on our support forum so our specialists can help you.
Thats fine but if you are on checkout page and click the cart icon in header it then tries to go to cart page and says “Not Found This is somewhat embarrassing, isn’t it?” how do I fix that?
You can create a redirect from the cart page to checkout to fix this issue.
ok great thats fixed things. thanks.
My support just expired but I have a challenge.
My homepage created using elementor is giving error 503.
Once I change the homepage to a different page, everything works well.
Also, the problem fixes when I switch from woodmart to any other theme.
With woodmart installed, I can’t edit that particular page with elementor. It gives a 404 when I edit the page.
It’s been a week. Any guidance on fixing this? Kindly give me pointers as my support is expired and can’t renew this month.
Thank you
Hello,
Please send us your admin access so we can investigate this issue on your website. Use the contact form here https://themeforest.net/user/xtemos
Kind Regards
I made a mistake by purchasing this theme; it’s not just the front end that is slow, but even the backend is slow. After purchasing, I saw over 120 comments from users about the website’s slow speed. When I complained to support, they just mentioned general issues like image loading, hosting issues, or suggested contacting the server provider. However, they are not resolving the issue. The website often shows this error: ‘Not Found. This is somewhat embarrassing, isn’t it?’ But the theme developers are not willing to accept that this is an issue with the theme.
Hello,
Thank you for using our theme, and I’m sorry for any issues you are facing.
Performance issues very often occur with any WordPress website. You can check any other support forum and find all the same questions. Anyway, it depends on many different factors. As for the backend speed, you can easily check whether it depends on the theme by switching to the default WordPress theme.
Kind Regards
you are trying to counter it once again. Anyway, I have been working on WordPress since 2005 and have seen and done everything. Besides other forums, many people have posted the same issue on your own forum, which includes not just frontend issues but also backend problems.
Please create a topic on our support forum and I will investigate your case. But please test it with the default theme first to make sure that the backend is slower with WoodMart theme only.
i already tried everything https://xtemos.com/forums/topic/website-loading-and-page-not-found-issue/
OK, but as we can see, the last issue was not related to the speed at all and it was mentioned that you have a problem with your hosting server. Please, contact your hosting provider for help to solve that issue firstly.
You’re only considering the last few comments. Anyway, I just wanted to share my experience with your theme. I wouldn’t recommend your theme because some support teams engage in a blame game. It’s an easy target to blame the hosting provider or the developer. The theme itself is 100% fine . Well, thank you for replying.
It is not possible to investigate your website speed if it can’t be loaded correctly because of the server. But it seems that you are not going to fix that and use our theme so we can propose you a refund. You can request it here https://themeforest.net/refund_requests/new
No, I dont apply for refund. If I wanted to, I would have done it right at the start of the topic anyways take care good luck
In this case, we are still opened to help you if you face any issues caused by the theme itself. Feel free to contact us if you have any further questions.
My support license expired, however just want to know is it possible to set item limit to product comparison?
Hello,
Thank you for the question. There is no option to limit the number of products in the comparison list.
Kind Regards
Hi, First of all i would like to appreciate all good work your team is doing. Woodmart is an amazing theme!
Would you please let us know about breakpoints used in woodmart for Global Custome CSS, desktop, tablet, mobile landscape and mobile portrait. We want to specify all custom CSS in external CSS file instead of specifying them in the theme settings.
Thank You.
Hello,
Sure: Desktop to 1025px, tablet from 1024px to 768px, mobile landscape from 767px to 577px, mobile from 576px
Kind Regards
Thank you so much for the quick response. It’s truly appreciable.
You are always welcome.
Kindly add this type of “CLOSE” button in mobile view to so that user can close money without confusion… Check this screenshot: https://prnt.sc/tqaDMHPDPRmG
Hello,
Our theme has an option for the close button in the mobile menu element https://gyazo.com/af6ebcbc409a37ff7e4198dc1bb76bfd
Kind Regards
Hello, would you please assist us in this matter? The purchase code has expired, we dont have problem to expand it but we would like to know wether the color of menu on mobile version is possible change? We couldnt find any of that option in the template. Thank you in advance for helping us in this matter.
Hello,
Thank you for your question.
Could you please send us a screenshot and your website link so we can help you with this?
Kind Regards
We are previous buyers We ask your company to provide a guide to improve the theme via lightspeed It is not reasonable to buy wp-rocket for the sake of improvement Knowing that you have exceeded the barrier of 83109 sales and it is not reasonable that this feature or instructions are not provided or even an article about it is not implemented in order to improve it We ask you to provide it as soon as possible Knowing that I go to the forum and see if there is anything new regarding lightspeed I find nothing but your responses and they are that we hope to buy wp-rocket because it works perfectly It is not reasonable for me to restrict people with this add-on I hope my words reach your management Because you have really provided a beautiful and fast theme with very strong capabilities So I ask you And if there is a way to communicate or send a message to the management, I encourage you to kindly send a private mail
Hello,
Thank you for the question.
As mentioned in the article, you can apply the same procedure to any cache plugin, including Litespeed. WP Rocket is just a recommendation but it is not required for your website and you can always use its free alternatives.
Kind Regards
Can you list the files that are included here? You always send pictures. We want something written here.
Could you please clarify your question? What files do you mean?
I followed the optimization guide step by step the optimization score never went up in the phone it became 23 this is very bad that’s why I’m telling you can you list the things and write them here for the lines that should be included in the boxes in order for the phone and desktop rate to improve
Everything is covered by the tutorial. Most likely, you didn’t optimize some parts of your website. You need to check everything carefully on your website.
I wish you would make product cards like the Grogin theme. Your theme has everything, but those 3 product cards (with advanced quantity control after add to cart action).
Hello,
Thank you for your comment. Could you please send us some screenshots so we can better understand what you mean?
Kind Regards
Thank you for the screenshots. We will consider this improvement in future updates.
You said same thing last year. Grogin theme author quoted me $500 to do the customization, but I’d rather pay you the theme author for the customization or implementation for everyone to use. It’s more sustainable that way. What do you think?
here’s the inspiration https://klbtheme.com/grogin/)
We don’t provide paid customisations. But you can contact our partners to do this job for you https://blackpearlspro.com/
Hello, how do i make mobile menu (side bar menu in mobile) to always show sub categories ?
Hello,
Unfortunately, there is no such option for the mobile menu in our theme.
Kind Regards
Hello,
Now the product view shows the following attribute:
Variety: Merlot , Roditis , Dry
I would like to remove the space before the symbol comma ”,”.
Is there a solution to remove space at the end of the product attribute values?
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hello,
The website is currently under construction. I’m sending a picture with the issue.
https://postimg.cc/DJ7bR72jThank you.
We fixed this issue in our last update. Please update it to the latest version on your website.
Hello team, Please how to change the colour of the background mobile menu side bar? Thank you
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
It doesnt work to open new topic. Is it because the support has expired? As mentioned we have not issue to expand it but we need to know sure if its possible to change the color of the background mobile menu because we could find it anywhere. Thank you for your assistance.
Yes, our support team can help you with your questions about our theme configuration.
