12670 comments found.
Hello, tell me how to display the brand name under the brand cards so that the image of the brand and its name are visible?
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hello, the “Category description position” is set to before product grid, i am using an HTML block option from the category edit. but it is still showing up after the category grid. is there another option overwriting these settings?
Hello,
Please disable all plugins that are not related to our theme and send us your website access so we can check the issue for you. Use the following link https://themeforest.net/user/xtemos
Kind Regards
Hello! sir how to hide specific category product from shop page? please help.
Best Regards!
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Can Extended License be used in multiple projects? I have many clients who need to build websites.
Hello,
An Extended License allows for usage in a single end product, which means it can only be applied to one website or project. If you need the theme for multiple client sites, you’ll need to purchase a separate license for each project.
Let me know if you need further assistance or clarification!
can this theme be used for multiple websites
Hello,
One regular license allows you to use our theme for a single project/website. For multiple projects, you need to purchase one regular license per domain/website.
Kind Regards
there is a problem with the sticky add to cart when I scroll down a bit sticky add to cart appear and it does not disapper at all when I scroll all the way up, sticky is being sticked always, the problem started appering only I did some customziation in the layout through elementor I made some customziation for mobile and desktop to be appere some elements how to resolve since my support is over i started working on my website for 2 months only.
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
I don’t want to spend 42 $ for support renewal since it’s only issue with the website.
Please disable all plugins that are not related to our theme and send us your website access so we can check the issue for you.
On pages created with or without Elementor, selecting NONE in the metabox header does not work. It only works by selecting one more, not any.
https://ibb.co/f1P0D66Hello,
Please send us your admin access and link to the page where we can check this issue on your website. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
Hello, I tell you that your demo is down, they do not load, check your server
Hello,
Could you please send us a screenshot of the error you get when trying to open our demo? You can use the contact form here https://themeforest.net/user/xtemos
Kind Regards
Reviewed on multiple browsers and devices, loads slow, check it out anyway https://ibb.co/vDMXzLN
Could you please send us a screenshot from your browser errors console, too?
seems to be your CDN, because all the demo sites are waiting woodmart.b-cdn.net….
Please send us a at least one URL that can’t be loaded so we can check it on CDN.
I need a sidebar filter for the e-commerce project. I need to use it to get what I need and filter out unnecessary things, but I haven’t found such a plug-in. Could you please tell me if there is one or if not, could you make one
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hi there, I have a query with the Portfolio / Project page. I want to use this as a simple image gallery rather than clicking the image on portfolio page and going through to the project page I just want it to show the image larger in a lightbox type viewer? Is this possible?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hi , very nice theme, we havecpurchased 2 pcs, question :on categori mobile menu , side menu, some svg are not working , pls advice. Pls send mail adress so i can send you screen 2 svg sare loading , 2 not loading
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
Ok
Do you have any element that has a coverflow effect?
Hi,
Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.
Could you please send us some examples or screenshots so we can better understand what you mean?
Kind Regards
There is no such option in our theme at the moment.
For everyone having ”403 Forbidden” status code after theme activation in front page, just change PERMALINK structure in WP setting to solve. Easy like that.
Hello,
We are glad that you sorted it out. Thank you for sharing your solution here.
Kind Regards
For several weeks the preview of the template on www.themeforest.net has not worked, that is, I go to see it and it is displayed incorrectly, I cannot see the correct functioning of the demos.
Please go to the url and see this problem:
https://preview.themeforest.net/item/woodmart-woocommerce-wordpress-theme/full_screen_preview/20264492?_ga=2.148211447.1348136495.1730176605-1306059964.1724137887&_gac=1.183649876.1728875662.CjwKCAjw3624BhBAEiwAkxgTOvoZ4jlt57cx5OLRLTLVfr0bA-0HHL5jkgFL0pDK77HfGbriBn0deRoC1OYQAvD_BwEHello,
Thank you for contacting us.
Could you please try to visit our demo using the direct link https://woodmart.xtemos.com/ ?
Also, send us a screenshot of the error you get. Thank you in advance.
Kind Regards
Thank you for the screenshots. Could you please also open your browser console and send us a screenshot of the error logs you get?
Hello Xtemos Team,
I requested a refund for the theme I purchased, but I haven’t received the money yet. Could you please update me on its status?
Thank you!
Hello,
We have answered your refund request already. Please continue the conversation there.
Kind Regards
I appreciate your response, but I haven’t seen any updates on the refund request. Could you please share the status or any specific details on when I can expect it?
Thank you for your help!
You can read the conversation inside the refund request thread in your account.
Could I please have my money refunded? Thank you.
Refunds are only issued under the circumstances specified in the Envato Refund Policy, which you can find at Envato https://themeforest.net/page/customer_refund_policy If you have any questions, please contact Envato support.
Hey!
I’ve created a custom tab for WooCommerce products (see screenshot: https://prnt.sc/0ff9mOA91hid).
I’d like to change its order. Could you provide a function for this, please?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
is it soo hard to give me the function? or explain how you call your custom tabs?
You can use the following tutorial to customize product tabs https://woocommerce.com/document/editing-product-data-tabs/
i understand this, but how can i find custom name of your tabs ? from theme
Here is a list of custom tabs keys in our theme brand_tab, wd_additional_tab, wd_additional_tab_2, wd_additional_tab_3, wd_custom_tab, wd_custom_tab_2
thx
Hello. When upgraded to the latest version of WP Page Builder, it breaks the site and shrinks the width… Any suggestions?
Screenshot here: https://prnt.sc/yk-F7ubG0U3R
Thank you!
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hello ! How can I translate checkout (wpml ) ? Checkout is in Layout menu
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Can I rename theme so that no one should know which theme I’m using?
Hello,
Yes, you can rename the theme folder if you need.
Kind Regards
Thank you
Hi How can i translate You might also love with WPML ?
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
