12821 comments found.
Hi there, I have a query with the Portfolio / Project page. I want to use this as a simple image gallery rather than clicking the image on portfolio page and going through to the project page I just want it to show the image larger in a lightbox type viewer? Is this possible?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hi , very nice theme, we havecpurchased 2 pcs, question :on categori mobile menu , side menu, some svg are not working , pls advice. Pls send mail adress so i can send you screen 2 svg sare loading , 2 not loading
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
Ok
Do you have any element that has a coverflow effect?
Hi,
Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.
Could you please send us some examples or screenshots so we can better understand what you mean?
Kind Regards
There is no such option in our theme at the moment.
For everyone having ”403 Forbidden” status code after theme activation in front page, just change PERMALINK structure in WP setting to solve. Easy like that.
Hello,
We are glad that you sorted it out. Thank you for sharing your solution here.
Kind Regards
For several weeks the preview of the template on www.themeforest.net has not worked, that is, I go to see it and it is displayed incorrectly, I cannot see the correct functioning of the demos.
Please go to the url and see this problem:
https://preview.themeforest.net/item/woodmart-woocommerce-wordpress-theme/full_screen_preview/20264492?_ga=2.148211447.1348136495.1730176605-1306059964.1724137887&_gac=1.183649876.1728875662.CjwKCAjw3624BhBAEiwAkxgTOvoZ4jlt57cx5OLRLTLVfr0bA-0HHL5jkgFL0pDK77HfGbriBn0deRoC1OYQAvD_BwEHello,
Thank you for contacting us.
Could you please try to visit our demo using the direct link https://woodmart.xtemos.com/ ?
Also, send us a screenshot of the error you get. Thank you in advance.
Kind Regards
Thank you for the screenshots. Could you please also open your browser console and send us a screenshot of the error logs you get?
Hello Xtemos Team,
I requested a refund for the theme I purchased, but I haven’t received the money yet. Could you please update me on its status?
Thank you!
Hello,
We have answered your refund request already. Please continue the conversation there.
Kind Regards
I appreciate your response, but I haven’t seen any updates on the refund request. Could you please share the status or any specific details on when I can expect it?
Thank you for your help!
You can read the conversation inside the refund request thread in your account.
Could I please have my money refunded? Thank you.
Refunds are only issued under the circumstances specified in the Envato Refund Policy, which you can find at Envato https://themeforest.net/page/customer_refund_policy If you have any questions, please contact Envato support.
Hey!
I’ve created a custom tab for WooCommerce products (see screenshot: https://prnt.sc/0ff9mOA91hid).
I’d like to change its order. Could you provide a function for this, please?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
is it soo hard to give me the function? or explain how you call your custom tabs?
You can use the following tutorial to customize product tabs https://woocommerce.com/document/editing-product-data-tabs/
i understand this, but how can i find custom name of your tabs ? from theme
Here is a list of custom tabs keys in our theme brand_tab, wd_additional_tab, wd_additional_tab_2, wd_additional_tab_3, wd_custom_tab, wd_custom_tab_2
thx
Hello. When upgraded to the latest version of WP Page Builder, it breaks the site and shrinks the width… Any suggestions?
Screenshot here: https://prnt.sc/yk-F7ubG0U3R
Thank you!
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hello ! How can I translate checkout (wpml ) ? Checkout is in Layout menu
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Can I rename theme so that no one should know which theme I’m using?
Hello,
Yes, you can rename the theme folder if you need.
Kind Regards
Thank you
Hi How can i translate You might also love with WPML ?
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Any plans to migrate the Woodmart brands feature with the upcoming Woocommerce 9.4 included standard brands feature? https://developer.woocommerce.com/2024/10/01/introducing-brands/
Hello,
Thank you for the question.
Yes, this feature will be supported in our next theme update.
Kind Regards
Thanks xthemos.
WooCommerce 9.4, originally planned for October 21, 2024, will now be released on Monday, November 4, 2024.
Any plans for Woodmart theme update soon?
We are doing our final tests and hope to release our 8.0 update next week.
Soon?
Very soon
How do I migrate to Wocommerce Brands?
Hello,
To use WooCommerce brands you just need to disable our theme’s brand attribute (leave it empty) in Theme Settings.
Kind Regards
How can I add it to the single product page template and the shop filters?
The process is the same as with our theme’s brands. If you need further assistance on this, please create a topic on our support forum and send us your website information so we can help you. https://xtemos.com/forums/forum/woodmart-premium-template/
There is a bug with variable products and sticky add to cart. There is an error in stickyAddToCart.js. (on mobile) Posting here since I cannot post on the forums anymore.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hi, could you please help me? I wanted to translate in prefooter html block using polylang, but it doesn’t appear in other language versions. What to do?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
Can I just use Elementor? I don’t like WPBakery. Is WPBakery necessary?
Hello,
Thank you for the question.
Of course, you can use either WPBaker or Elementor. You don’t need to install them both at the same time.
Kind Regards
Linked variations always show as images, how can I control that or make it show as buttons
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hello,
Can you help me solve a problem? I don’t see the regular price when I have different prices for each variation.
Here is Loom video:
https://www.loom.com/share/bff7c37c9efb487bbfbf0c96d92a31db?sid=6e6d5bbe-0dca-4ea3-bf7e-30576e637841Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
I have noticed that your free shipping plugin works with basic woocommerce shipping settings but not when using the woocommerce table rates shipping that uses classes to allow free shipping. Hopefully you will update this as having to turn that great feature off now. 
Hello,
Could you please clarify the name of the plugin you have difficulties with? Provide us with more information with a screenshot or video if possible.
Thank you
Sorry I meant your Free Shipping Bar option in theme settings. The plugin I am using is Flexible Shipping PRO by Octolize https://octolize.com/product/flexible-shipping-pro-woocommerce/ but I have also tried the WooCommerce version and still it odes not work https://woocommerce.com/products/table-rate-shipping/
The issue is when using the ‘Based on WooCommerce Zones’ option in Free Shipping Bar it will not recognise the rules set by the plugins.
https://drive.google.com/file/d/1oCJ49gWPIhvOiip-5ysBA1OR9f_4Vjjm/viewCould you please send us your admin access so we can investigate this issue on your website? Use the contact form on our profile page here https://themeforest.net/user/xtemos
Ok done thanks
We have investigated this plugin but it seems to be different than default WooCommerce free shipping class. Our progress bar can be based on default WooCommerce free shipping only. But the one added by the plugin is called “Flexible shipping” and may have multiple different rules. Our progress bar will not work with these rules unfortunately.
Ok thanks. i will place a feature request as most commerce stores dont use basic woocommerce shipping because shipping is more complex than that.
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hi is it possible to remove the cart page and only have side cart and checkout. I see a lots of great websites that have this and in my opinion is not required and just adds an extra step.
Hello,
Yes, you can delete the cart page and all “View cart” buttons on your website for checkout only.
Kind Regards
Ok great is there options for this in the theme settings as cant see them
There is no option for this in Theme Settings. You jus need to delete the cart page and hide all cart buttons with Custom CSS code. If you need assistance on this, please create a topic on our support forum so our specialists can help you.
Thats fine but if you are on checkout page and click the cart icon in header it then tries to go to cart page and says “Not Found This is somewhat embarrassing, isn’t it?” how do I fix that?
You can create a redirect from the cart page to checkout to fix this issue.
ok great thats fixed things. thanks.
