10530 comments found.
hi Do I have the option to add more things to the Search Builder that are not on the list? https://prnt.sc/U1HqAQDP79_v
Yes, you can create new fields using fields builder then enable those fields for search too.
I requested a refund 5 days ago and haven’t heard back yet. Could you please assist?
We look into it.
Appreciate it. However, nothing has happened still. If there’s no update shortly, I’ll have to raise a dispute. Please assist.
Can I build a website for everyone to add properties for free and charge agents and agencies only with this script? In short words a property listing website for everyone?
Hi, Yes, you can do
Hello,
I’m experiencing a critical problem on my site after updating the Elementor Pro plugin. I have version HouseZ 3.2.4. Should I update it and if so, how can I update to 3.4.2 without changing all my settings?
Hi,
Update to Houzez v3.4.3 and Houzez Studio plugin v1.2.1 it i will fix the issue.
For update, just upload new version and replace with existing.
Please help! How do I change the background colour of the sticky agent contact at the bottom of mobile screens?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Prepurchase questions”
1- Do i need Elementor pro for your theme works properly and fully or with the free version is enough?
2- Can i add a more info icon to the card property, so my client can show sq mt construction and sq mt land, cuz in the card only see 4 info icons, or is limited to those 4?
https://prnt.sc/GWwjQFa6tv-lHi, 1- You just need Elementor Free version. 2- You can more more icons but by default limit is 4 so you can add any 4 icons from admin panel, if you need more then 4 we can increase them for you.
Site crashes when Elementor Pro update to v3.25.0
Update to Houzez v3.4.3 and Houzez Studio plugin v1.2.1
Tnx <3
I created and agency and agents from my admin account. Now I want to add them to a new user instead. I don’t see any option to change author.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
My theme settings say – Houzez Child 1.0
Does this mean that all the settings is still using a very outdated version of theme and setting options won’t be updated to 3.0 Houzes theme?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi team support, For me I need to add company logo watermark on gallery upload with the Houzez Theme interface not in wordpress interface. please help to support please
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Dear team, review ticket number #115895. Please give priority attention, especially question #2. Greetings,
Our team checking
Hi, is it possible to mix two different currencies in the price range filter in the search engine? I’m using two currencies, and currently, I can only filter by one currency, so it doesn’t show results in the other currency.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Correct API code, billing setup etc but still says: This page can’t load Google Maps correctly.
If go to console in inspect I see a few errors too.
https://jayneclarkelettings.com/property/reaseheath-way-nantwich-cheshire-2/(I was logged into a different account previously so you couldn’t see my purchase)
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Correct API code, billing setup etc but still says: This page can’t load Google Maps correctly.
If go to console in inspect I see a few errors too.
https://jayneclarkelettings.com/property/reaseheath-way-nantwich-cheshire-2/Dear,
I would like to bring to your attention that the ‘PURCHASED’ tag is currently not associated with your account.
Should your client have procured this theme, kindly request the purchase code from them. It is imperative that this code be used when initiating communication with our support team through our designated support platform.
For premium support, please follow this link: Premium Support .
Thank you for your attention to this matter.
Best regards,
Hello Support Team,
Website is disappear after I updated Redux Framework and Elementor Pro. Only white screen is showing with error “There has been a critical error on this website.” Can you please update and restore this as soon as possible.
Steps I Followed
First Step: update redux framework Second Step: Update elementor pro
After this website is disappear.
Write now I have not updated Houzez theme as waiting for support team response and corrective actions.
Kindly resolve this grave situation and provide solution on how to restore website ???
I have already raised ticket and now waiting for website restoration from support team.
Thanks and Regards
Hello Team,
Waiting for your reply on this issue. Your comment is requested here.
Thanks & Regards
Hi,
Please check change log, we updated theme and Houzez studio plugin 20 hours ago. You will need to update and issue will be resolved.
There was conflict between Houzez Studio plugin and Elementor Pro v3.25.0
Thanks Support Team.
Issue have been resolved.
great
I have this error after updating my elementor pro, I already send a support ticket with this issue. Done with Sync Library and Regenerate Files & Data, clear cache, all not working.
Uncaught Error: Call to undefined method ElementorPro\Plugin::enqueue_styles() in /nas/content/live/sovereignrestg/wp-content/plugins/houzez-studio/elementor/class-houzez-elementor.php:87 Stack trace: #0 /nas/content/live/sovereignrestg/wp-includes/class-wp-hook.php(324): HouzezStudio\FTS_Elementor->enqueue_scripts(’’) #1 /nas/content/live/sovereignrestg/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #2 /nas/content/live/sovereignrestg/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /nas/content/live/sovereignrestg/wp-includes/script-loader.php(2263): do_action(‘wp_enqueue_scri…’) #4 /nas/content/live/sovereignrestg/wp-includes/class-wp-hook.php(324): wp_enqueue_scripts(’’) #5 /nas/content/live/sovereignrestg/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #6 /nas/content/live/sovereignrestg/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /nas/content/live/sovereignrestg/wp-includes/general-template.php(3065): do_action(‘wp_head’) #8 /nas/content/live/sovereignrestg/wp-content/themes/houzez/header.php(15): wp_head() #9 /nas/content/live/sovereignrestg/wp-includes/template.php(810): require_once(’/nas/content/li…’) #10 /nas/content/live/sovereignrestg/wp-includes/template.php(745): load_template(’/nas/content/li…’, true, Array) #11 /nas/content/live/sovereignrestg/wp-includes/general-template.php(48): locate_template(Array, true, true, Array) #12 /nas/content/live/sovereignrestg/wp-content/themes/houzez/page.php(15): get_header() #13 /nas/content/live/sovereignrestg/wp-includes/template-loader.php(106): include(’/nas/content/li…’) #14 /nas/content/live/sovereignrestg/wp-blog-header.php(19): require_once(’/nas/content/li…’) #15 /nas/content/live/sovereignrestg/index.php(17): require(’/nas/content/li…’) #16 {main} thrown
Hi,
Quick fix: Delete Houzez Studio plugin and install fresh copy in admin panel under Appearance -> Install Plugins
There is compatibility issue between Houzez Studio and Elementor Pro plugin v3.25.0
Houzez new version will be available in next 10 minutes.
Regards,
Houzez v3.4.3 available with this fix. Just update theme and Houzez Studio plugin to v1.2.1
Upgraded Elementor this morning, and now Houzez Studio is crashing my website. If I disable Studio, the site works. Attempting to edit the header and footer in Studio results in error messages.
PHP error log shows ”/wp-content/plugins/houzez-studio/elementor/class-houzez-elementor.php on line 87”
Please tell me your ticket ID
116093
Hi,
Quick fix: Delete Houzez Studio plugin and install fresh copy in admin panel under Appearance -> Install Plugins
There is compatibility issue between Houzez Studio and Elementor Pro plugin v3.25.0
Houzez new version will be available in next 10 minutes.
Regards,
Houzez v3.4.3 available with this fix. Just update theme and Houzez Studio plugin to v1.2.1
Thank you.
Hi when approximately the application sett
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
ticket 116062
504 on many admin operations, very slow although the server is really good
Please check your ticket
hi, yes as per email. The issue is becoming critical because of the identification of the root cause. Performance is still very low even though the server is quite powerful. DB is lunched into a separate VM equally powerful.
hello support system is not working. Where do I send a support request
Here is update link of support forum https://favethemes.zendesk.com/hc/en-us/requests/new