Discussion on Ronneby - High-Performance WordPress Theme

Discussion on Ronneby - High-Performance WordPress Theme

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13007 comments found.

Quick question, how do you change the size of the images in image carousel? They look huge on mobile but fine on desktop. Sometimes it seems the simplest things, isn’t the easiest :)

Hello Booket!

Could you please get in touch with us via ticket here and clarify the WP access details? I need to check the settings.

Best regards,
DFD Support Team

Hi, I have deleted a WordPress website but I forgot to deactivate it before deleting the WordPress Website. I have also tried to submit a ticket but it just does not want me to register or login. Its the Ronneby template. I have the purchase code and I have the details where I installed it on.

Hello Lisha!

Could you please contact us via Envato contact form.

Best regards,
DFD Support Team

We bought a license and the previous designer using the theme forgot to remove the license before destroying the staging copy and now I can’t activate the license. Is there a way I can get it cleared,

thank you

Hello Patrick!

Could you please get in touch with us via ticket here and clarify the WP access details and purchase code?

Best regards,
DFD Support Team

Update-Problem in WordPress with Ronneby Theme v 3.5.63

“Plugin not activated. A higher version of Ronneby Core is needed for this theme. Please update the plugin.”

or

“Plugin not activated. A higher version of Revolution slider is needed for this theme. Please update the plugin.”

Hello SWLLSZ!

Could you please get in touch with us via ticket here and clarify the WP and FTP access details?

Best regards,
DFD Support Team

Hi, I’m experiencing some issues with updating graphical elements on my website. For example, I can’t change the menu colors or the fonts used in links. Could the use of a child theme be causing the changes in settings to stop working?

Additionally, I’m unable to update the main theme. When I try to update it, the website encounters a critical error. Do you have any solutions for this?

Hello Pglowinska!

The child theme should not affect anything if there is no corresponding code in it. A critical error can occur if you currently have a rather old version installed. You need to check it. Make a full backup of your site and contact us here and we will check everything.

Best regards,
DFD Support Team

please deactivate my license and i will use for my new site

Hello Andalmagan!

Could you please get in touch with us via ticket here and clarify the WP access details and purchase code?

Best regards,
DFD Support Team

Hello, Ronneby Theme Core plugin breaks the page, multiple errors in front end. Could you help to find the issue?

Hello Juliuslt!

The font folder under the public_html/wp-content/uploads/fonts/ path should not contain any files. There should be only folders there. Delete all files from there and the error should disappear.

If not, create a request here and provide access to the admin panel and FTP and we will check everything.

Best regards,
DFD Support Team

Hello, I have noticed for a while that the short descriptions in the woocommerce products are no longer accessible! Is it my site that has a problem or do you know it ?

Hello Samanthatordo!

Could you please get in touch with us via ticket here and clarify the WP access details? And we will check everything.

Best regards,
DFD Support Team

Thank you for your reply but I can’t log in to open a ticket. My purchase code doesn’t work. I bought the theme in 2018 maybe it’s too old ?

Could you please contact us via Envato contact form.

Latest WP Update broke the theme. “Deprecated” error codes on front end. How do I get support for repairs? Ronneby and WP Bakery are both paid and active. Thanks!

Hello!

Could you please get in touch with us via ticket here and clarify the WP and FTP access details?

Best regards,
DFD Support Team

Hello, thanks for the great theme, we have faced an issue in our latest installation. The first image in the slider seems pretty zoomed in in new screens,Is there any settings thatw e can change? Does Retina affects that?

Hello salesdg!

You need to look at the settings of this object. It is possible that this image is forced to be resized. Create a request here and i check.

Best regards,
DFD Support Team

Thanks for the quick response, here is the website https://kiposnafplio.gr. Do you have a portal for the ticktet to provide login details?

So we have a ticket system here

Hello, the form field titles are not showing in Firefox. I need a solution to display them in all browsers. Regards and thanks for your attention.

https://telegerena.es/#contacto

Hello Escuela!

Could you please get in touch with us via ticket here and clarify the WP access details?

Best regards,
DFD Support Team

Hi I have a question. I can understand you can make the menu sticky on mobile with the instructions from here https://rnbtheme.com/documentation/knowledge-base/sticky-mobile-header but for me it is important that the menu on mobile only shows when you scroll up, and is not sticky all the time. Is this possible and if so, how? Looking forward to hear from you.

Hello Mohawian!

This can be done using a custom java script. You need a programmer to write the code. If you do not have your own programmer, you can find some freelancer.

Best regards,
DFD Support Team

Hi. I have your theme in one of my websites, but I can’t use theme elements. Can you please check?

Hello Agmais!

Could you please get in touch with us via ticket here and clarify the WP access details?

Best regards,
DFD Support Team

Hi Team,

I puchased the theme in 2023 not some error come by your theme like when i do up down any pages by the mouse cursor this moving slowly issue.

As after changing the theme or disabling the plugin fixes the issue, this proves that the issue is coming directly from the theme’s configuration.

This should be checked by the theme developers, as they are the developers of their product and can help you out further, especially as it is a paid theme.

I recieved the msg from our customer supoort the pulgin Looks like the issue is coming from Ronneby Theme Core plugin.

Hello Cristinapaul!

Could you please get in touch with us via ticket here and clarify the WP access details?

Best regards,
DFD Support Team

In case you need our help you can contact us via here.

Dear madam/sir,

I have purchased a 3 different copies of the theme, for 3 websites, now I can’t install the third, I tried de-activateing the theme and also I uninstalled it after, but now I can’t use any of the 3 codes (I don’t know which one was used for the one I de-activate it) can you help me please?

Kind regards,

Miodrag

Hello Miokon!

Could you please get in touch with us via ticket here and clarify the WP access details and purchase codes?

Best regards,
DFD Support Team

Hi there,

Could you please let me know how to make the logo bigger in mobile size page in order to take full space in the header? And not only small on the left corner of the mobile page.

Thanks a lot. PS There is no menu.

Hello Geraldinestyle!

Could you please get in touch with us via ticket here and clarify the WP access details?

Best regards,
DFD Support Team

Hello. I’m having some issues with the image on my homepage. The large logo (gold logo with black background) at the top section of the page doesn’t seem to be centered, despite the logo being centered on image. And when the page scales, the logo gets more off centered. Is there a way to make sure the logo is always centered?

The website is: https://www.tmarobrands.com/

Thank you!

Hello Khainguyen!

Background Image Position must be set to center center

Best regards,
DFD Support Team

Hi,

Where can I get the latest version of Ronneby Theme Core. I currently have version 1.3 and it seems to throw an error when I upgraded to Ronneby 3.5.62 from version 3.3.0

Hello Champsee!

In this case, you need to uninstall the Ronneby core plugin. Then update the theme to the latest version. And only then reinstall the plugin from the theme installer. Create a request here provide a link to the site, as well as access to the admin panel and I will do everything.

Best regards,
DFD Support Team

Regarding the previous question, I am referring to the practice areas pages. On the home page there is a block of practice areas, but instead of linking to each page it links to the home page itself. I am referring to these pages: Administrative Law, Antitrust, Bankruptcy… Therefore, I understand that if I buy the theme for elementor I will have to set up all the pages manually? Is only the home page template available? Thank you very much.

Yes, this demo (https://rnbtheme.com/elementor-seventy-ninth/) is a one-page demo. There are no internal pages in it.

Good afternoon, I am interested in purchasing the RonnebyLab theme (https://rnbtheme.com/elementor-seventy-ninth/), but I have a question. Among the demo pages, I cannot find any service page layouts (each of the practice areas). Are there no layouts for service pages? Is it necessary to create them manually? Thank you very much.

Hello Sergiolabayen!

What exactly do you mean by “Service Pages”? If you mean the pages “About us”, “Contsct us” and others – then these pages have not yet been rebuilt by the Elementor plugin. You will have to do them yourself.

Best regards,
DFD Support Team

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