23249 comments found.
Hi Porto, Suddenly my languajes selector is showing for movile but not in PC. Any suggestion please?
canging to header type 4, appears because the selector is in: top navigation. But selector not appearing for main header or second header
Hello, @Joaquim_,
Please go to Porto >> Theme Options >> Header >> Language & Currency Switcher.
Set the “Language Switcher Position” to “In Main Menu,” save the changes, and then refresh your site after clearing your browser cache.
Regards, P-THEMES.
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Hi Porto, Working fine, appearing like this in main Menu but strange example: Spanish (español). Not just like Spanish.
Due I am using the switcher WPML, I have to deactivate something maybe deactivate top navigation switcher?
thanks,
Hello, @Joaquim_,
Well we have to check the situation on your site, we kindly request you to please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
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Porto please how can deactivate the comments for my products? and in general to deactivate comments. I mean deactivate the ratings thanks,
Hello, @Joaquim_,
To disable product reviews, follow these steps:
1. Go to your WordPress Dashboard.
2. Navigate to WooCommerce > Settings.
3. Click on the Products tab, then select General.
4. Uncheck the option for Enable product reviews.
5. Save your changes.Afterward, clear your browser cache and check your site again.
Here’s a screenshot for reference: https://postimg.cc/62GwzWjf
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Hi there, I think I have bought this Theme from you by mistake. I though I could use various different Demos/Themes from this Multipurpose for different clients? I seems the License is only for any one Demo/theme. This has not been activated. Kindly refund me. Thanks.
Hello, @arvmeister,
Please note that a single license is valid for one live URL only, as per Envato’s policy. This applies to all themes on ThemeForest, so we recommend verifying this with Envato as well.
Regarding the use of multiple demos on the same site, you can import one demo at a time. However, if you’d like to use additional demo sections, you can do so through Porto Studio. For more details, please refer to the theme documentation here: [Porto Studio Documentation]: https://www.portotheme.com/wordpress/porto/documentation/porto-studio/
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Hi, I download the last version 7.2.9 but still missing photography 2 and 3 theme. When will be added to the package?
Hello, @mpivaral,
We are currently working on major updates for the theme and will be adding more demos soon. We kindly ask for your patience and understanding as we continue to improve the theme.
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Hello. Is the latest version of the theme compatible with PHP 8.3, 8.2, and 8.1?
Whenever I set any of these I get PHP “Deprecated” warnings. It only works properly with PHP 8.0
Hello, @Dimitris73,
Our latest theme version is fully compatible with PHP versions 8.0, 8.1, 8.2, 8.3, and 8.4. If you’re encountering any warnings or issues related to the PHP version, please reach out to us through our support system. Kindly provide your site’s WP Admin URL and credentials so we can investigate the issue directly on your site and assist you further.
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I noticed that the Porto Product function is not complete on my website. It only has 4 items as shown in the picture, I am trying to find the “porto product categories” function but it is not there.
https://ibb.co/7gXmDZBPlease help me!
Hello, @alexpeterlong,
Please try to use the “Porto Posts Grid” element and set it as per your requirements, to show the product categories, please refer to these screenshots: https://postimg.cc/Th67FyZZ & https://postimg.cc/G48xHrWF
And please read all about it here: https://www.portotheme.com/wordpress/porto/documentation/porto-post-grid-widget/
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The “Porto Posts Grid” function with the “product categories” option cannot display “Product Categories” like the shop36 demo: https://www.portotheme.com/wordpress/porto/shop36/, which is what I need at the moment.
https://ibb.co/Dz0NySZHello, @alexpeterlong,
I see, on Shop Demo 36, we have used the “Porto Product Categories” element, and these are the settings for the section: https://postimg.cc/nMSS8QV2 & https://postimg.cc/nXbkZ4y4 & https://postimg.cc/06tD6DBH
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The plugin I used to build it is “WPBakery Page Builder”
Hello, @alexpeterlong,
In WPBakery, we’ve used the “Porto Product Categories” element and configured its settings as shown in the following screenshots:
https://postimg.cc/CzpPRhjp
https://postimg.cc/Fk5ZkpkV
https://postimg.cc/XXdxSRtH
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My website does not display the “porto product categories” feature, you can see the image I provided. That’s why I need support.
https://ibb.co/7gXmDZBHello, @alexpeterlong,
Please navigate to Porto >> Speed Optimization Wizard >> WPBakery & Shortcodes and make sure you unchecked the element from there, https://postimg.cc/fkF4P6tg
If afterward, still the issue persist then please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
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I upgraded to the latest version and it showed up. But I can tell you that I’m not blocking anything there, this could be a bug in the previous version.
Hello, @alexpeterlong,
Well, it sound’s good!! That updating the theme resolved your issue.
Feel free to write back to us anytime. We are always here to help you.
Regards, P-THEMES.
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Hello!
I want to create “Read More” function in “Product Archive” section like the image I provided.
The plugin I used to build it is “WPBakery Page Builder”
Picture: https://ibb.co/NVR2m6j
Please help me!
Hello, @alexpeterlong,
Unfortunately, our theme with WP Bakery does not currently support this option. However, you may want to explore third-party plugins that might better meet your needs.
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Can you suggest any plugin that can solve that problem?
Hello, @alexpeterlong,
We haven’t officially tested any third-party plugins with our theme, so we recommend researching and testing options yourself to find the one that best fits your needs.
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Hi, how can i find mi licence key of the plugin Slider Revolution ? Thanks
Hello, @yoannbouffard,
You can always get the latest updates for the Premium plugins directly through the theme update within the theme package.
There’s no need to activate or purchase a new license for these plugins. The plugin is already included in the theme package, and its license has been purchased by P-Themes. The activation message is intended for users who want to update the plugin directly from their website. In our case, you’ll receive the updated plugin with each theme update release, so activation is not required.
Please note that you cannot use the library or templates from any Premium plugin included in the theme package for standalone projects. If you wish to use the library or templates of a specific Premium plugin, you must purchase the license for that plugin separately. This is in accordance with Envato’s policy, which you can confirm directly with them.
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Hello,
Is it possible (and how) to have Add to Cart button on the products in carousels, on the Home page of the Demo Shop 50?
Thank you.
Hello, @justbamby,
The Add to Cart button is there but with a different style: https://postimg.cc/vcntn1fB
If you would like to change the style, then please navigate to Porto >> Template Builder >> Post Type >> Edit Product Type or directly hover over the product and click it: https://postimg.cc/JDbBnX9V
You can change the position and settings from there as per your requirements: https://postimg.cc/14QvKrRF
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It worked. Thank you for your help!
You’re Most Welcome!!
Why can’t I delete Trending brands sections? There’s no trash can symbol.
Hello, @stemalo,
Please edit your page using the page builder. Scroll down to find the “Porto Image Gallery” element, which is currently being used to display the brand logos. You can edit or remove this element as needed. Please refer to the attached screenshot for reference: https://postimg.cc/YGzTtHRK
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Where can I hide products count on home page categories?
Hello, @stemalo,
We have made that section on the home page using the “Porto Posts Grid” element and chosen the custom layout “Product Category Type” to apply the layout: https://postimg.cc/kBBWmyMf
So to apply/modify the layout, please navigate to Porto >> Template Builder >> Post Type, and edit the particular layout from there: https://postimg.cc/z33ybGmf
After that you can delete the content from there, please refer to this screenshot: https://postimg.cc/w789qqgZ
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It’s really a pain to work on the All departments menu. It’s only made for show, without any functionality. How can I show my categories there without getting crazy. Things like this makes me regret any dollar I spent for this.
Hello, @stemalo,
If you edit the header you will see that for the All Department menu, we have used the “Porto Toggle Dropdown Menu” and that element picks the Main Menu to show by default: https://postimg.cc/yDMvv8JL
So in order to change, modify, or add any menu item, please navigate to Appearance >> Menu, Choose “Main Menu” and modify from there as per your requirements, please refer to this screenshot: https://postimg.cc/3y296QmY
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Why in version 7.2.9 did you make it so the featured image does not load or show on pages? Shows on posts OK. Maybe add a switch in the theme to show or not … for now I will go into all pages and add a row with the image (I will not revert to previous version, though I see you added this feature).
Thank you for this awesome theme and keeping it updated!
Why in version 7.2.9 did you make it so the featured image does not load or show on pages? Shows on posts OK. Maybe add a switch in the theme to show or not … for now I will go into all pages and add a row with the image (I will not revert to previous version, though I see you added this feature).
Thank you for this awesome theme and keeping it updated!
Hello, @Robert_ITman,
Thank you for your feedback and kind words about the theme!
In version 7.2.9, we made a change to better align with how featured images are handled across posts and pages, as part of an overall update. We understand this might not be ideal for all users, and we really appreciate you bringing it up.
We are considering adding a switch in the theme options to control whether or not featured images are displayed on pages in future updates, as we want to give you more flexibility.
In the meantime, we completely understand your approach of manually adding the image with a row. If you need any guidance or have further questions about making this process smoother, feel free to reach out.
Thanks again for using the theme, and we’re grateful for your continued support!
Regards, P-THEMES.
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Hi, I imported the new demo shop 50, and when I go to edit the home, the “Porto Post Grid” widgets don’t work, I can’t load the taxonomies and neither the Post Mini Type Layout, I get “The results could not be loaded.” And there is no option to select. Can you help me. Thanks
Hello, @aschunk,
You can select the “Post Mini Type Layout” from the Porto Post Grid element. However, if you’d like to customize that layout, you can do so by going to Porto >> Template Builder >> Post Type.
I’ve tested both options on my test site, and everything is working as expected. Please refer to the following screenshots for confirmation: https://pasteboard.co/NzyaCSGUaMP9.png & https://pasteboard.co/rdvsKaLX6oBB.png
Please ensure you’re using the latest version of the theme and plugins. If not, update them, clear your cache, and try again. If the issue persists, contact us via our support system with your site’s WP Admin URL and login credentials, so we can investigate and assist you directly.
Regards, P-THEMES.
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i have this theme but i change my domain so i can’t use it now can you please help me
my new domain: lahdtwarda.shop
Hello, @alsulmy,
I have reset your purchase code, now you can use the same purchase code for activation of your theme.
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Product category pages have a preloader/ spinner + when the products load they slide up… I have looked in the template settings and no animations are set. Is there another location?
Hello, @MoombaSI,
Could you please share the screenshot of that preloader with me here so I can check and assist you accordingly?
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Hi good morning from Spain,
We are trying change the currency “dollar” to “euro” in the menu price of the dish but we don’t see where is the site to change it in restaurant demo.
https://www.portotheme.com/wordpress/porto/restaurant/Regards
Hello, @PortalRivas,
You have to edit the single post and then edit the price field and finally change before content, please refer to this screenshot: https://postimg.cc/WFBXzZGH
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Before Purchasing i wanna know that this theme is multivendor or not. If yes can you tell me what’s the best prebuilt multivendor demo i wanna check and import it too. answer me the compatible demo
Hello, @wintoday19,
First of all, thanks for showing your interest in Porto WordPress 
Yes our theme is fully compatible with Major Multivendor plugins like Dokan, WCFM etc, and we have a couple of pre-built Multivendor demos as well which you can view here:
https://www.portotheme.com/wordpress/porto/shop22/
https://www.portotheme.com/wordpress/porto/shop22-wcfm/
Regards, P-THEMES.
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If I want to change pre-built version and I’ve already products there, they will be deleted? And If not, is there an option to prevent importing demo data?
Hello, @stemalo,
You have several options for importing demo sections to your site:
Use Porto Studio: You can easily download any demo section on your site using the Porto Studio feature. For more details, refer to the documentation here: https://www.portotheme.com/wordpress/porto/documentation/porto-studio/
Install Locally: Alternatively, you can install the theme on a local server, import any demo you like, and then copy specific sections from your local site to the live site as needed.
Switch Demos without Losing Products: If you want to completely replace the demo on your live site without removing your existing products, you can export your products, categories, and other content from your live site first. After changing the demo, simply re-import the products and data back to your site.
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I can’t export my products because I’ve already there more than 6000 products. So I need to know if I can use another version WITHOUT LOOSING my data!
Hello, @stemalo,
You can explore the other two options: Porto Studio or Local Host.
Alternatively, you can opt for our paid customization services, which will handle it for you, as there are no other available options within our theme.
Regards, P-THEMES.
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