28288 comments found.
Good morning, I apologize if the question has already been asked: how can I change the portfolio slug (example) www.mysite.it/portfolio/category1/category2/category2/namework to www.mysite.it/portfolio/namework In the slug I have multiple categories because the work “name work” has the flag on multiple categories. I tried to work on the permalinks, but I can’t find settings on the portfolio
I kindly await your reply
Portfolio permalinks are hard-coded in the theme. But you can customize such permalinks with a 3rd party plugin like Permalink Manager Lite.
Same here with a translation files, I have translated again words, sync them but its not translating in cart breadcrumbs shopping cart -> checkout -> order complete
ok I see now that when I relocate files in loco translate to system, its working – you can delete my comment, or keep it for other users 
That’s not a theme problem. The article in the link below says, “WordPress 6.7, which is likely to be released on November 12, 2024, changes the way translations are loaded, aligning with best practices for internationalization. This shift affects how and when translation strings should be triggered, aiming to prevent potential issues that arise from loading translations too early.”
https://developer.woocommerce.com/2024/11/11/developer-advisory-translation-loading-changes-in-wordpress-6-7/Some of our users told us that when WordPress and WooCommerce said they needed a database update, they confirmed it, and the problem disappeared. You should update WordPress to 6.7, WooCommerce to 9.4.1, and Flatsome to 3.19.7 at the same time.
It’s a WordPress issue. They will release a fix in v6.7.1 the day after tomorrow.
https://core.trac.wordpress.org/ticket/62337 https://make.wordpress.org/core/2024/11/19/wordpress-6-7-1-release-schedule/Hi, after the update, it is no longer possible to determine the position of the background image. This happens with both the banner and the section. can u check that please?
In addition, the background images no longer fill the entire area of the background.
If you think there is a bug, please report it by submitting a support ticket here. Bug reports are forwarded to the developer team for checking.
Hi, just love your theme and have multiple sites using it. I’m getting to a stage where I’ve used all the templates and was wondering if there were any more planned to be released or any other elements to be added to the drag and drop elements to add a little extra to the website designs?
Our development team is currently working on our new builder, which has many improvements.
https://supablox.comI hope it can be loaded into the current Flatsome build so that it’s easily transferrable to what I have already built. So glad this is being worked on, do you have a timeframe I wonder?
There is no ETA, but it’s planned to be released with Flatsome v4.
Great, thanks for the update and the fantastic theme!
Is there any release date for this yet?
It is not compatible with wp v6.7 update that has changed localization! Language files do not run.
That’s not a theme problem. The article in the link below says, “WordPress 6.7, which is likely to be released on November 12, 2024, changes the way translations are loaded, aligning with best practices for internationalization. This shift affects how and when translation strings should be triggered, aiming to prevent potential issues that arise from loading translations too early.”
https://developer.woocommerce.com/2024/11/11/developer-advisory-translation-loading-changes-in-wordpress-6-7/Some of our users told us that when WordPress and WooCommerce said they needed a database update, they confirmed it, and the problem disappeared. You should update WordPress to 6.7, WooCommerce to 9.4.1, and Flatsome to 3.19.7 at the same time.
This error is displayed for non-English sites! Set your WordPress language to Arabic-Hebrew or Farsi(persian) and you will understand. With the update of WordPress to version 6.7, Flatsome language files are not called.
Could you try to update Loco Translate if you use it?
https://wordpress.org/support/topic/important-wordpress-6-7-fix/The problem is not with the Loco Translate plugin. The problem is with the change in the structure of calling the language file in WordPress 6.7. Now the (for example Arabic) flatsome file is loaded in Arabic WordPress? I don’t think so! You can test it. You should use the init hook for the language:
https://wordpress.org/support/topic/translation-related-notice-after-updating-to-wp-6-7-2/ https://make.wordpress.org/core/2024/10/21/i18n-improvements-6-7/I’ve forwarded this to our development team for checking.
It’s a WordPress issue. They will release a fix in v6.7.1 the day after tomorrow.
https://core.trac.wordpress.org/ticket/62337 https://make.wordpress.org/core/2024/11/19/wordpress-6-7-1-release-schedule/Hello, unfortunately the search engine on the mobile version has stopped working? How do I fix this?
On the website: https://krainaslodkosci.com.pl/
Could you submit a support ticket here?
Hi, Can I work on a subdomain before transferring the site to the main domain?
You can use your license on one public domain, three staging domains, and five local installations simultaneously, as long as they fit one of the patterns specified in this guide.
Same thing here with the latest flatsome theme update, it started giving the following error:
Warning: Undefined variable $orderedby in /home/xxxx/public_html/store/wp-content/themes/flatsome/woocommerce/loop/result-count.php on line 39
I sent a support message but my support expired a long time ago.
Please update WooCommerce to v9.4.1.
in the recent update there is an error “Undefined variable $orderedby in flatsome/woocommerce/loop/result-count.php”
Please submit a support ticket here from the account where Flatsome was purchased.
Hello, just a quick question
I have many licenses of your theme, sometimes I need to use the theme in another domain for testing purposes, can i duplicate one of the license on that domain for testing for a couple of days or will I get an error?
thank you Have a great day
You can use your license on one public domain, three staging domains, and five local installations simultaneously, as long as they fit one of the patterns specified in this guide.
Hi,
I am working on my client site, after updating the theme, we had some errors, our searchbar based on sku won’t show results. What can be the probelm?
Thank you
Please submit a support ticket here from the account where Flatsome was purchased.
Bug with swatches on catagory page? Hello there, when you cancel an order and the product comes back to stock, it don’t apear on the category page swatches. You have to go and save again the product manually to show the swatch again. Are you aware of this? Thanks
If you think there is a bug, please report it by submitting a support ticket here. Bug reports are forwarded to the developer team for checking.
ok did it. Thanks
WooCommerce: 9.4.1
flatsome/woocommerce/checkout/form-checkout.php version 3.5.0 is out of date. The core version is 9.4.0,
Please update your theme to the latest version (v3.19.7).
hello, the web server report says like this: domain.com/public_html/php_errorlog” file is constantly updated with PHP warnings related to the “flatsome” theme. Just this log file alone is currently 7.5 GB in size., what is this and how to fix it, why so big size? thank you
We see that your support period is active. Could you submit a support ticket here?
Please open separate tickets for different issues. Otherwise, the response from our Help Desk may take longer than two business days.
Hey, I am trying to optimize my website for speed and I found out that chunk.slider.js has a major rule on slowing my website, with 1.5+ seconds of CPU time. I am using sliders on my home page but I disabled any animation and auto slides. Is there something to do about it? Also, I noticed that the chunk.slider.js is loading on pages without sliders as well, which also really affect the loading speed of the website.
I’ve forwarded your bug report to our Development Team for checking.
Thanks looking forward for updates
Hi there,
I’d be grateful if you could let me know the following:
a) Does Flatsome have Live Filtering – can’t seem to see this feature being promoted on the Flatsome page on Themeforest. Is it available?
b) Does Flatsome have role management functionality.
Thanks and Kind Regards
Both are unrelated to a theme.
a) For live filtering, you need to use a third-party extension. Flatsome is compatible with all official WooCommerce extensions.
b) You need to use a 3rd party role management plugin. You can find one in WordPress Plugin Repo.
Hi, Is there any option to have a Top bar with moving text from right to left continuously?
Flatsome doesn’t have such a Marquee effect. You can use a 3rd party Marquee plugin.
Hey there. Is there a fix for this when trying to set up my IG feed?
“This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated.”
Please ensure that you have at least Flatsome v3.16.8 (the latest version is currently v3.19.6) and set up Instagram as guided here.
Thanks for the update. I’ve followed the instructions, to the letter, and I’m still stuck in the same spot. It’s in the “apps and Websites” approval area.
On the FB dev side, I’m looking at my IG username and the logo, but there is a yellow PENDING status.
When I head over to IG, there are NO ACTIVE APPS. Nothing for me to approve to get past the yellow PENDING notification.
Please advise. Thank you.
Could you remove all settings and apps related to the Instagram Feed and recreate them from scratch as guided in the doc?
Hi there. I deleted everything and started from scratch, as requested (multiple times) and I am never able to get past the handoff where I have to accept permissions in instagram (Apps & Websites).
It only displays “No Active Apps” and the status never changes. On the FB side, it remains in PENDING status and the connection is never established.
Hi.
Is there a way to set up logo images with svg markup?
The menu confirms that this functionality is available.
Thank you.
If your host doesn’t prevent that, you should be able to upload an SVG file to WordPress Media and use it as a logo in the Customizer.
Is there any way to turn off the variation swatches for a specific product. It works well on many products, but if, for example, I have a phone case I sell for 15 phone models, having 15 buttons instead of a handy drop down list is a bit messy.
Could you try the snippet below? Please change the product ID to the one you don’t want swatches displayed under.
add_filter( 'flatsome_swatch_html', function( $html, $term, $type, $args ) {
global $product;
if ( $product->get_id() == 169 ) $html = '';
return $html;
}, 10, 4 );
That did the trick, thank you so much!
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