3030 comments found.
Hi, There was a setting to set the brand’s main colors; It’s missing now. I’m not sure if it was due to an update, or maybe an ACF error. Is there a quick fix?
thanks
for clarification: “Theme Styling” is completely missing in Theme Settings > General Settings.
In General, the only selections I have are Logo, Preloader, Cursor, Scroll to Top, and Search.
Hi,
Thanks for reaching out.
The Brand Color and other color options were moved to the Appearance tab menu, however, they should work just like before if they were already set. Please check the screenshot belowhttps://tppr.me/5AxTL
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi Team, is it possible to use an elementor footer or header on this theme for the pages and if – how?
Hi,
Thanks for reaching out.
You need Elementor Pro to create custom Elementor headers and footers.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thanks! We are checking the Theme (to be used for a project) and from the looks i cant find a section where to add a custom footer (Elementor Pro is installed). Do you have a documentation for it=? Creating it via the Elementor Theme builder creates under the footer section a “reccomended article” section and “next post” pop ups. Which is strange.
https://tppr.me/WFrUDV
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello
How do I make the images on this page work with “Lightbox with PhotoSwipe” or another non-native Lightbox?
https://ohio.clbthemes.com/project/diseno-grafico/That is, these images with links to themselves.
Custom CSS code?
Thanks
Hi,
Unfortunately, there’s no built-in option to make that. Customization of the theme’s source file will be required.
Try to remove gallery images from the Project Settings area and add them with a page builder (WPBakery or Elementor) below the gallery. That should work.
If you need more instruction, please open a ticket with your inquiry at our help center.
OK, I’ve added your native gallery to WPBakery. Question:
1. How do I replace the your native lightbox? 2. Or how to disable the your native lightbox? I disabled here “Theme Settings > Portfolio Lightbox >” , but it loads by default.
I need my “Lightbox with PhotoSwipe” to load.
Seems like you should add images the way described in the plugin’s how-to to have the required lightbox.
Theme Settings > Portfolio Lightbox option enable/disable the portfolio Quickview preview, not a gallery lightbox.
How to disable the your native lightbox in all project?
If you use:
https://tppr.me/LfVZKI
Elementor Widget:
https://tppr.me/pR3oX8
Portfolio Page Template:
https://tppr.me/1Hnxh5
Please, contact our help center with all your further support inquiries.
I have the same message in Dashboard and I can’t edit Pro field that I always use in my site. How can I use now? Thanks
Hi,
Thanks for reaching out.
We need a bit more details to proceed further with your request. Additional screenshots will be much appreciated.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thanks,
Recently, limitations for some pro features were added to the bundled version of ACF Pro. However, adding/editing of custom fields should work:https://tppr.me/d9R4gg
Try to ignore the warning and create a new field.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Yes, I know, but PRO functions are not enabled anymore, and when I bought theme they were.
Unfortunately, that affects all themes on the market, not only Ohio. Aren’t you able to add/edit new fields? If so, please send us a personal message and we will check that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Is there any ETA for the new landing page 2024 for WPBakery Page Builder? https://ohio.clbthemes.com/
Hi,
Thanks for reaching out.
Currently, we don’t know exactly, because WPBakery has some limitations for creating the mentioned template. However, we have this task on our to-do list and most likely it will be no earlier than the next month.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Good morning, when the template gives a 404 error, that it does not find a page, the design of the 404 page is disassembled, all the information is on top of the header button, how can I edit these pages?
Thank you very much.
Hi,
Thanks for reaching out.
Please open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello colabrio theme your demo is not working properly
very complicated theme to customize
useless theme author have intentionally created complicated demo so that buyer should hire them for customization
unable to use the theme
Hi,
We’ve approved your refund request.
hi, I’m thinkin on buying ur theme, but i got some questions: 1- is it possible to utilize the theme for RTL Persian website without any problem? 2- do we have an option to import our custom RTL font inside the theme itself without using any plugin and other ways?
Hi,
Thanks for reaching out.
1. Our theme is RTL ready. 2. Yes, there’s an option to upload and use your self-hosted web fonts.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, how I can change this sentence ’’Leave us a little info, and we’ll be in touch.’’ from demo pages? I couldn’t find it.
Hi,
Thanks for reaching out.
Can you share the link to that demo page?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, where do I make changes to this? https://i.imgur.com/8z3prxf.png
No worries, i’ve found it in other settings.
Hi,
Glad to hear that you have already sorted it out.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi guys. When I try to add a post using Elementor, I get this error:
Uncaught TypeError: Cannot access offset of type string on string in /var/www/wptbox/wp-content/themes/ohio/parts/blog/layout_type1.php:14
Stack trace:
#0 /var/www/wptbox/wp-includes/template.php(812): require()
#1 /var/www/wptbox/wp-includes/template.php(745): load_template()
#2 /var/www/wptbox/wp-includes/general-template.php(206): locate_template()
#3 /var/www/wptbox/wp-content/themes/ohio/single.php(42): get_template_part()
#4 /var/www/wptbox/wp-includes/template-loader.php(106): include('...')
#5 /var/www/wptbox/wp-blog-header.php(19): require_once('...')
#6 /var/www/wptbox/index.php(17): require('...')
#7 {main}
thrown
Can you help?
Hi,
Thanks for reaching out.
Please send us a personal message and provide your temporary WP credentials.
Before we proceed it’s necessary to take a full backup of your database and your website. By providing us with access, you agree that a backup has been taken.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Sure, send you a DM now.
Thanks!
Hey guys, I found a small bug.
In a multi level menu, if you have on the top page the colors of sub-menu do not work correctly.
Please see my example: https://ibb.co/7bcCjgx
On image 1 (left), all sub items are red. On image 2 (right), everything is working correctly. I believe this is a bug, since before it only highlighted RED the page I was on, not any subitems.
Thank you and keep up the great work!
Hi,
Thanks for reaching out.
Can you share the link with the issue?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Sure thing: https://arquid.pt/fotografia-imobiliaria/
THank you!
Thanks, now we see the issue. Would you mind sending us a personal message and providing your temporary WP credentials? So that we can add a hotfix for you. Also, we are going to add a fix in our next theme’s release.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello! If you’re going to add a fix in the next theme’s release there’s no need for a hotfix, I’ll just wait since it’s not a big issue. Thank you and keep up the great support!
Agreed 
Hello, I bought the theme in February and I update it regularly. There have been updates to ACF Pro and WP Bakery recently. I have the following message in the back office for ACF “Activate your license to enable access to updates, support & PRO features.” I thought this was provided in the theme, do I have to buy the license on my side? Similarly for WP Bakery it tells me “To receive automatic updates license activation is required. Please visit settings to activate your WPBakery Page Builder.” Do I have to buy the license on my side?
*duplicate message
Hello, how do I display the description of the “blog” category on the page dedicated to this category?
Hi,
Thanks for reaching out.
We need a bit more details to proceed further with your inquiry. Additional screenshots or reference links will be much appreciated.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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hi, wpbakery 8.0.1 is out, with fixed em and rem values for empty space element, so could you please update it and slider rev. thanks in advance
Hi,
Thanks for reaching out.
The latest versions of the bundled plugins are already available.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, you have the slowest support I have ever seen in my life. You only answer once a day, a very short answer and without really understanding the problem.
I write you when I change the text, it does not save and publish. When I disable the plug in it saves but the project broke down and become faulty. You answer me ooh we found it, you can disable the plug in. I send screenshots, passwords etc. You just disable the plug in and break down my project.
You say there will be a problem on the server side, but my server hosts many wordpress themes that work with elementor and there is no problem with any of them except this theme.
I bought the theme because I liked it, but some of its functions do not work, I could not deliver the project I was supposed to deliver because of you and I am about to lose my customer. I tried every way to compromise, I also offered to show the problem via anydesk, but there is no response. My ticket number is 3764330. I am waiting for a real response, please!
Hi,
Thanks for your patience.
We apologize for the confusion. It appears that the issue does not occur under specific conditions we accidentally met.
Please check our full response to your ticket.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, How can I use the Flex container option in the Elementor? Does this package include the pro version of Elementor? if Yes, how can I enable it? or do I have to purchase it separately?
Hi,
Thanks for reaching out.
There’s an option to enable flex container under Elementor > Settings > Features > Container.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, please update WPBakery on your server.
and ACF also, please
Hi,
There’s an issue in the most recent version of WPBakery that’s why we didn’t release it yet.
As for ACF PRO, it’s already available for downloading.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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ok, tnx for info
You are Welcome!
Hello, I hope you’re doing well.
Does the template support the Persian (Shamsi) calendar?
Or is it compatible with Persian calendar plugins like:
https://wordpress.org/plugins/wp-parsidate/Hi,
Thanks for reaching out.
Unfortunately, we didn’t test the mentioned plugin. We see that you already have an Ohio license, maybe you should try installing it on your test environment and check if it works correctly.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, ACF Plugin no longer available on WordPress.org, whats gonna happen next? how much does it effect the theme?
Hi,
Thanks for reaching out.
We provide a premium ACF PRO version, so you don’t have to worry about it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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do i need AFC with Elementor or is it for WP Backery?
Theme Settings panel doesn’t work without ACF Pro plugin, so it should be activated regardless of which builder you use.
okay thanks for the info
You are Welcome!
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