3787 comments found.
Hi there,
is there an option not to show the categories to the non-members.
I want only the memeber users see the other members (freelancers /eployees/jobs) listings. Not all the visitors came to my page.
best regards,
Hello,
Thank you for reaching out. We’re here to assist.
We understand that you’re interested in a feature that is currently not available in the Workreap theme. Please note that we are continuously working to improve our products and add new features.
If you have any other questions or require further assistance, please don’t hesitate to create a support ticket or reach out to our support team directly through our profile page.
Best regards,
Support Team
can you please reset my workheap & guppy pro licenses. i changed my domain name, and it no longer exists and i have no way to remove it from the old servers!
Hello,
Thank you for your message!
To assist you with resetting, please send us an email through your profile page. We will be happy to help you with the process.
If you need further assistance or have any other questions, don’t hesitate to reach out. We’re here to help!
Best Regards,
Support Team
Could you tell me what is the difference between workreap_core-Activated.zip and workreap.zip under the plugins folder?
Hello,
Thank you for the clarification!
To confirm, Workreap Core is a plugin, whereas the Workreap.zip file is a theme, not a plugin. The theme works with the plugin, and the plugin provides the core functionalities for the theme to operate correctly.
If you need further assistance or have any questions regarding installation or usage, feel free to reach out!
https://amentotech.ticksy.com/Best Regards,
Support Team
JOB TYPE: is it possible to change the options part easily because i plan o purchase and use it for services on demand
Hello,
Thank you for your inquiry! Could you please clarify which job type you’re referring to?
Once we have more details, we can provide a clearer answer on how to proceed!
Best Regards,
Support Team
While updating theme with a latest version (v3.2.1 Today), I am getting below error message and unable to update it. Please help to resolve the same.
It looks like the webpage at https://mydomain.com/wp-admin/update.php?action=upload-theme might be having issues, or it may have moved permanently to a new web address. ERR_HTTP2_PROTOCOL_ERROR
Hello,
Thank you for reaching out!
To assist you further, please create a support ticket or send us the details via email, and we can help with the installation process for you.
Additionally, if you have any customizations in the parent theme, we recommend backing up your database and files before proceeding with the update to ensure everything is safe.
If you need help with anything else, please feel free to create a support ticket at our support portal, and we’ll be happy to assist you: https://amentotech.ticksy.com.
Best Regards,
Support Team
I have a small query and raised the ticket, I would really appreciate if you can respond to it once free please
Hello,
Our team has already responded to your queries. Please check the details, and if you need any further assistance or clarification, feel free to reach out to us. We’re here to help!
Best regards,
Support Team
The bugs and poor programming of this theme never end..
I had to edit and add over 300 lines in child theme style just to change the color..
Each button has its own line on CSS and the funny thing is that it is the same color.. Just duplicate lines to waste the user’s time in editing
I wonder what the purpose of having “Style Settings” in the back-end!!?
Oh my god!! five years of messing around without reaching an acceptable version.
Hello,
We’re sorry to hear that you’re facing difficulties. We truly want to assist you and make sure everything works smoothly. If you could kindly renew your support, you can create a support ticket, and our team will be happy to help you.
Alternatively, feel free to send us an email at help.amentotech@gmail.com email, and we’ll assist you promptly.
We’re here to support you, so don’t hesitate to reach out.
Best regards,
Support Team
Hello,
Before purchasing the Workreap theme, I’d like to confirm if it is possible to disable the option for buyers to request or process payments directly with freelancers. Instead, I would like to implement a workflow where:
Buyers are not required to pay freelancers directly through the platform. Buyers must contact the admin to request a match or obtain freelancer contact details when they find a relevant freelancer profile or post a job. The admin would facilitate the connection or share the necessary details between both parties. Is this customization achievable within the theme’s existing settings, or would additional development be required?
Thank you in advance for your assistance!
Best regards,
Hello,
Unfortunately, this feature is not possible within our theme as it stands. Achieving this functionality would likely require additional customizations to the platform.
If you’re interested in customization, you can reach out to us via email at help.amentotech@gmail.com, and our team can assist you further with the process.
Let us know if you need any additional information!
Best regards,
Support Team
Hi, im struggling to test out an employer accept the bid from a freelancer. The bid is placed and all good, but when the employer clicks to hire the freelancer, it goes to an empty cart and says there’s no product in the cart and shows below the message a list of created jobs but shows them as products. It’s not allowing the employer to accept the bid. Any idea why?
Hello,
It seems like you’re referring to a hiring product setup, and we can certainly assist you in creating that. If you’d like, we can guide you through the process of setting up a hiring product on the platform.
You can create support ticket https://amentotech.ticksy.com/
Alternatively, you can also create the hiring product directly from the WooCommerce product area, where you can configure it according to your needs.
Feel free to reach out if you need assistance or further guidance!
Best regards,
Support Team
The issue is all ive done is used an employer account to create a project, then used the freelancer to bid, then tried using the employer account to accept the project. This was all done front end and should not require me to access woocommerce back end right?
I just want projects with fixed prices, freelancers apply and give their price. Employer accepts and hires them. Please tell me details on what im doing wrong?
Hello,
Here’s a summary of your explanation:
As you’re using WooCommerce products for hiring, the product will be utilized for the hiring payment. The price and title will be replaced with the actual booking details, and an order will be placed through the corresponding WooCommerce product.
If you need further assistance with this setup or encounter any issues, please feel free to create a support ticket, and our team will be happy to help.
Best Regards,
Support Team
Can you work on an exclusive version for a logo contest, where a plan is not paid, but only the logo design contest and the client can see all the design proposals, but the designers cannot see the proposals?
Hello,
Thank you for your inquiry.
Unfortunately, our theme does not support that feature at this time. However, you can customize the theme to include this functionality if needed.
Let us know if you need more information or support!
Best Regards,
Support Team
Yes, I need a customization, add the system of viewing logo design proposals through a grid of images, only the project owner will be able to see, validate, eliminate and rate the designs that adapt to what the client is looking for. How much does customization cost?
Hello,
Thank you for your query. Unfortunately, this feature is not available in the current version. However, you can hire our engineers for this customization request, and they can assist you in implementing the feature according to your needs.
If you’re interested, please feel free to send us an email at help.amentotech@gmail.com, and our team will guide you through the process.
Best Regards,
Support Team
Pre-Sale Questions:
Hello Team,
In addition to my questions in the past, I tried comparing Workreap Theme together with Exertio Theme. And I believe that Workreap is having many good features compared to Exertio in terms of Look & Feel, Dashboard, Freelancer Timesheet submissions, AI feature integration etc….
However I feel that some much needed (basic) features which are required for any Site admin might be missing and these basic features must be improved which are already there in other themes including Exertio Theme.
I am not sure at-least about below points whether Workreap is providing these features to ensure better flexibilities. I was also reading comments from other people and found that they have also raised similar concerns in the past. Can you please help me to answer below questions / clarifications for better and fast decision from my end?
I will assure you that I will be getting your theme immediately if i will get the assurance of having these points implemented in the theme.
1. Custom fields for User profile. I found this is much better way implemented for Exertio as we can add any additional fields inside User profile
2. In Workreap, Employer User profile doesn’t have a Company name. At-least for Employer this must be needed. With Custom Field it can be even possible by us if it is required.
3. In Exertio, For any user, we can add / hide / update fields from backend and accordingly users can get the details to fill necessary information. I doubt that in Workreap it is having such flexibilities for mostly all the User profile fields.
4. Incase any freelancer don’t want to show their own name and want to hide their identity, how it is possible in Workreap? This is really very much flexible in Exertio and other themes
5. I can’t see our “website logo” on User dashboard. This is also to be improved.
6. Employee Dashboard does not have a proper Dashboard summary like in Freelancer. It must have various key performance summary like how many projects finished, how much spent on projects and tasks, how many disputes etc
7. In Exertio, we can able to update type of Graph which is available on user Dashboard with a type, color etc…. In workreap, first of all I don’t see any graph (or Dashboard Summary) for Employer. And I doubt whether available graphs on Freelancer page also can be changed with it’s type/color etc….. ?
8. While creating a project, is there any possibility to add milestones? Once projects published, whether freelancers can update these milestones as per their interest??
9. In workreap, how can we control any unwanted words (abuse, negative, exchanging personal information during chat etc…) to be replaced with hidden words? This is well developed in Exertio to avoid unwanted words not only in chat but also while creating project, task etc and it will completely replacing such words even from project / task name.
10. User profile completion and it’s visibility to Employers. This is much needed function for Employer so that that they can Visualize that how much % profile has been completed by a freelancer? This is very clearly defined by Exertio Theme.
11. In Exertio Theme, Package creation is very flexible with additional attributes and have possibilities to provide any attribute as “Unlimited” incase you want to give any “Unlimited” parameters in the package. Does this feature available in Workreap?
12. Even we create any offer for a package with ending date, This can be visible in the packages.
13. User Identity Verification is very well implemented in Exertio Theme. It can be enable or disable from Back-end. Even with disable, the option will be available to verify identity (but it’s not compulsory) and still it will show the status of Identity verified or not and accordingly get the “Verified” badge.
14. In Exertio Theme, Zoom Meeting feature is available as a part of Theme. I guess in Workreap, it’s there but as an additional Add-On feature.
15. In Exertio Theme, The theme has been developed with a clear space to post google ads on many pages including Log-In, Landing Page, Dashboard etc… I doubt this has been already available in Workreap.
16. In Exertio Theme, Any package details can be updated for a particular User if we want to upgrade from backend. This I am not sure for Workreap.
17. In Exertio Theme, Even for project / task creation is much flexible with addition / hiding / updating of any fields as necessary. I am not clear about Workreap for the same.
Overall I see that Workreap is much advanced in terms of Aesthetic look-out but If you can add above points which are very little things for you to update (if anything is not there), you will be definitely seat on top of all your competitors.
Once again, I hope you will look into above points and provide me point wise replay on the same.
Hello,
Thank you for reaching out.
We’re sorry, but the features you mentioned are not supported in our theme. If these functionalities are critical for your project, we recommend exploring other themes that might offer the features you’re looking for.
If you need any further assistance or guidance, please don’t hesitate to reach out. We’re here to help!
Best Regards,
Support Team
Thanks for your Reply. But I am strange that have you reallying read my all comments? And Any of them are not able to accomodate ?
But thanks for your reply…. I will make my decision accordingly
Hello,
Thank you for your feedback.
We’ve reviewed your request, and unfortunately, the specific features you mentioned are not available in our theme out of the box. However, these can be achieved through customizations.
Dashboard Logo: We do have an option to enable or disable the dashboard logo, which can be managed from the theme settings.
Meetings Feature: Meetings are handled through a dedicated addon. You can check out more details on this addon here: Workreap Meetings Addon.
https://codecanyon.net/item/workreap-meetings-streamline-your-meetings-in-the-workreap-theme/54181459If you’d like to move forward with customizations or need assistance with setting up the addon, feel free to create a support ticket, and we’ll be happy to assist you.
Best Regards, Support Team
Can you answer my point?
We have replied to your questions
What is the purpose of “User Name” Field? if we can enable this and make this field compulsory during registration, then is this field visible as username by all other people who search that user?
I want to use username as “Display Name” to hide user identity incase any user want to hide it.
Can you please reply whether this is possible in current version or not?
Hello,
Thank you for your question.
In WordPress, the username is required when registering any user. This username can also be used to log in to the site.
This is not searchable field
Let us know if you need further clarification or assistance!
Best Regards,
Support Team
Under WR Settings >> Default Images, You have provided “Dashboard Logo” section where we can add Dashboard Logo image. However, this is not visible at Dashboard after login either as “Freelancer” or “Employer”. Is this a bug or ? For what purpose it has been given if it’s not showing the Logo at Dashboard page?
Hello,
Thank you for contacting us. We’re happy to assist you.
The dashboard header in Workreap offers two primary layout options: sidebar and topbar. The topbar provides a dedicated space for your logo. You can add the logo display using the available settings.
If you encounter any issues or require further guidance, please feel free to create a support ticket. Our support team is ready to assist you.
Best regards,
Support Team
when new update is getting released?
We are planning to release an update next week
Hello before I purchase, i just want to ask where I can disable these fields or edit and disable all the encircled things.
https://ibb.co/PT7r996Check the image for reference
Hello,
Thank you for reaching out!
There are no options to hide left two tabs. We may consider adding options in future
Additionally, you can also disable the hourly project, and milestone payment options from the backend if they are not needed for your setup. This flexibility allows you to customize the platform according to your business needs.
If you need further assistance with these settings, feel free to create a support ticket, and our team will guide you through the process.
Best Regards,
Support Team
How about these fields how can I edit it? cause I cant see it on the documentation nor in the backend settings.
image reference https://ibb.co/dbhb38d
thanks for your support I just need to know if its possible to edit these things before I proceed on the purchase
Hello,
To edit these fields, you will need to make customizations within your child theme. This can be done by modifying the necessary template files or using hooks to adjust the content as needed.
If you’re comfortable with code, you can apply these changes directly. If not, you may want to consider working with a developer to help implement these customizations.
If you need more detailed guidance or have further questions, feel free to reach out!
Best Regards,
Support Team
also the option? Does it need to be hard coded to change the options??
check image for reference: https://ibb.co/G7sR6G7
These are dynamic options and can be added from backend
where exactly i can found it ?
You can create a support ticket and team can help on that
hi,
We have a question before we buy a theme. When an employer posts a project and a freelancer responds and they come to a deal. Can the freelancer send that a payment request and we get commission?
Or does it just work that a freelancer creates a gig and when an employer buys it there is commission for us?
Hi Joris,
Thank you for your question!
Employer Hiring Freelancers for Projects: When an employer wants to hire a freelancer, they can make an upfront payment for the project. There are no options for freelancers to send payment requests in regular project hiring scenarios.
Payment Requests for Hourly Projects: For hourly-based projects, freelancers can send payment requests to employers, and you can earn a commission from those payments.
Services/Tasks/Gigs: For services or gigs created by freelancers, payments are made upfront by employers. As the site admin, you can configure and set your commission percentage on these transactions.
If you have further questions or need clarification, feel free to ask!
Best Regards,
Support Team
Hi,
I purchased this code several months ago. I downloaded it yesterday, and I was surprised to find that it’s not the same version as the demo. Now, you’re asking for an additional payment to access the latest version, v3+.
However:
When I purchased it, the Envato page explicitly stated, as it still does today, “Future updates.” I’ve read your responses to other customers where you mention that this is a major technical update. But I paid for future updates, and this website has the same business cases as the previous version. If you’re claiming that this is a different product, why did you replace the previous one under the same historical Envato item? You’re benefiting from its historical number of downloads and ratings. This doesn’t feel fair to those of us who paid for the script.
I would like to either receive access to the new version or get a refund, as this item is still listed under the Envato product I purchased.
Thank you for your understanding.
Dear themeforest
Thank you for reaching out!
We now offer two variations of the theme: the previous version (Unyson) and the new version (Redux). You have access to both versions, so you can continue using the previous version if you prefer, or switch to the new Redux version if you’d like to take advantage of the latest features.
You will continue receiving updates for both versions. We haven’t replaced the previous version; we’ve simply added a new variation, and both are available to all customers.
If you’re using the previous version and are facing any issues, please feel free to create a support ticket, and our team will assist you in resolving them.
If you’d like to switch to the new Redux version, we can help you install it as well. Just let us know, and we’ll guide you through the process.
Feel free to reach out if you have any further questions or need assistance!
Best Regards,
Support Team
Thanks for your clear explanation. It was not clear for me from the documentation that I had switch to Redux (I in fact installed the latest version yersterday, but I may missed something in the process). Now everything seems OK for me to continue working on the template.
I am trying to delete my above comment on Themeforest, now you gave me these information, but it seems we cannot delete comments here. I apology for that.
Have a great day
No worries, Let us know if you still have any issues. YOu may renew your support and continue with questions over support
can i check on the add on and how much is it?
Yes, Here is meeting addon https://codecanyon.net/item/workreap-meetings-streamline-your-meetings-in-the-workreap-theme/54181459
Hi,
I hope you’re doing well!
I have a few questions regarding custom fields and project management:
Is it possible to add custom fields to the freelancer profile? Can we add custom fields to the project creation form so that clients are required to complete them? Can a client accept multiple proposals for a single project? Thanks a lot for your help!
Best regards, José Luis
Hi José Luis,
Thank you for reaching out with your questions regarding custom fields and project management!
1. Custom Fields for Freelancer Profiles and Projects: At the moment, custom fields (like ACF) are not available for freelancer profiles or project creation forms. However, this is a great suggestion, and we may consider adding this functionality in future updates to enhance the flexibility of the theme.
2. Accepting Multiple Proposals for a Single Project: Yes, a client can accept multiple proposals for a single project. This feature is already supported and enables clients to collaborate with multiple freelancers on the same project.
If you have further suggestions or need additional assistance, feel free to let us know. We value your feedback as it helps us improve!
Also, if you need further assistance, please feel free to create a support ticket at our support portal, and we will respond promptly during our official working hours: https://amentotech.ticksy.com
Best Regards,
Support Team
i wanna use it for freelancer do all the transaction and booking appointment in our site and we charge fee. can this do that?
Dear iluvgelato,
Thank you for your question! Yes, with the Workreap theme, you can:
1. Charge Freelancers: You can charge freelancers by offering packages or applying a commission fee for transactions made on the platform.
2. Online Meeting Bookings: The theme also support an add-on(Paid) for scheduling and managing online meetings or appointments, making it suitable for your requirements.
Feel free to let us know if you have any further questions or need assistance setting this up!
Best Regards,
Support Team
can i check on the add on and how much is it?
