Hi,

please contact our team through our contact page if you have any problems to contact the support team, we will help you to get in touch with the team :

Thanks and have a good day Bye

i just contacted them i hope they will respond quickly

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

sure, the dedicated team will hep you as soon as possible on the support platform.

Have a nice day Nicdark

Hi,

please contact our team through our contact page if you have any problems to contact the support team, we will help you to get in touch with the team :

Thanks and have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Message sent

Hi,

thanks for let me know.

Nick

Hi,

This is very strange ! Please can you please send me the link of your ticket? in this way I can see the response time of my team.

Have a nice day Nick

Hello ,

I recently submitted a support ticket (#114235) regarding my issue, but I have not yet received a response. Could you please provide an update on the status of my ticket?

You have opened 3 tickets in our support forum and all 3 tickets have been answered 2 days ago. Please check the status of your tickt directly in our support forum. Nick

OK

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

please contact our team through our contact page if you have any problems to contact the support team, we will help you to get in touch with the team :

I’ve tried also via contact form in addition of my above 1) 2) 3) options but no one has answered as well. I cannot make a whole reasearch for a simple question and our main issue is to find out in which way we can contact with you and take an answer. Have a good day as well!

Thanks for let me know

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

I have done that since yesterday but you guys are not responding to tickets.

It is very disappointing opening ticket on issues that is critical to our business and you guys are not responding to issued raised. What kind of a bad attitude to business is this. If you guys don’t have solution to the issued raised, please refund my money and let me go and buy another theme. What sorts of poor customer relationship is this.

I regret having business dealing with you.

Hello

Thanks, we have just resolved the issued right now with help of an external senior developer since you guys are not coming forth.

Thanks.

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

sorry its not pre-sale question i am owner of this theme you cant give me an answer if my version 2,3 is the last ?