Hi , many weeks since refund request, pls respond to my request

i was download your theme envato, when I install this main and child theme, I was try to import demo data many time, but import not completed

Hello, install your template and when you activate it in word press, error 403 appears, then I get

Your theme (Webteck) contains outdated copies of some WooCommerce template files. You may need to update these files to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

Update your theme to the latest version. If no update is available, contact your theme author to ask about compatibility with the current version of WooCommerce. If you copied over a template file to change something, then you will have to copy the new version of the template and apply your changes again.

I need an urgent solution I would like you to give me an update in which I have no problems with the header or anything like that or else I would ask for a refund.

NOBODY RESPONDS IN EMAIL

Hola instale su plantilla y me sale esto al activarla en word press aparece el error 403

Tu tema (Webteck) contiene copias obsoletas de algunos archivos de plantilla de WooCommerce. Puede que tengas que actualizar estos archivos para asegurar que son compatibles con la versión actual de WooCommerce. Sugerencias para solucionar esto:

Actualiza tu tema a la última versión. Si no hay ninguna actualización disponible contacta con el autor de tu tema para preguntarle sobre la compatibilidad con la versión actual de WooCommerce.
Si has copiado sobre un archivo de plantilla para cambiar algo, entonces tendrás que copiar la nueva versión de la plantilla y aplicar de nuevo tus cambios.

necesito una solucion urgente

Hi, after ‘installing the theme and downloading the demo, I dont see any of the demo pages there, please advice

The blog and testimonial section of my site https://sysnetinfocom.com/ looks different and scroll doesnt respond. but when in elementor edit mode, it looks as we intend as per your demo and responds correctly. Request your support to make it respond as shown in your demo. Purchased via envato elements.

Hi! Can you tell me if your theme is compatible with Tutor LMS plugin? Thank you in advance for your reply.

I want to update my webtech theme with the latest version in wordpress. Can you please help on it and share the detailed steps?

Hello when will you release an update?

Your theme (Webteck Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

the template is so complicated. suppose we want home page displayed in the demo. but it’s not contained after installation? not sure why?? although we downloaded the updated files again but still failed. very complicated. so we’d like to request for refund

Access to image at ‘https://wordpress.themeholy.com/webteck/wp-content/uploads/2024/10/hero-shape2.png' from origin ‘https://ajwaadvertising.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.

I recently download the via envato how to resolve this error?

I am really interested in purchasing this theme, but I have observed a few errors in your demos that are concerning me.

Almost all the demos show the errors here in these screenshots:

Is this something we will see when we install the theme and import the demo?

Sent you email regarding the theme, tomorrow we have to work on that please reply by morning

Hi

For

Home Cyber Security 2 one page

mobile:

Screen Size: 6.5 inches Resolution: 720×1600 pixels (HD+) Aspect Ratio: 20:9

The screen is not set but moves left.

(not mobile responsive)

If I move left, the screen moves left.

Home Digital Marking one page is ok.

Can you fix that?

You have an error that shows up in console in your themes. It’s a repeating error over a thousand times…

gsap.min.js?ver=1.0.0:9 GSAP target [object Object] not found. https://greensock.com c @ gsap.min.js?ver=1.0.0:9

How do you resolve this?

I am stuck on that when you guys can reply the email?

My last ticket is not resolved?

This is another ticket i am raising because i found one issue right now..

Header customization is not working when we click on Appearance > Customize > Header??

I can’t abled to customize header, footer from General tab to Footer tab its not working.

Menu customization is working

In staging i cant see header customization in edit with elementor but in live website i got that option

Emailed you the screenshot

Are you going to update from version 1.0?

Your theme (Webteck Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

Another issue, i emailed you about the Software Company Style 2 page breaking client sections and whitespace..please fix it asap already wasted alot of time due to theme late updates and breaking components which is making whole experience complex..