Hi, after ‘installing the theme and downloading the demo, I dont see any of the demo pages there, please advice

The blog and testimonial section of my site https://sysnetinfocom.com/ looks different and scroll doesnt respond. but when in elementor edit mode, it looks as we intend as per your demo and responds correctly. Request your support to make it respond as shown in your demo. Purchased via envato elements.

Hi! Can you tell me if your theme is compatible with Tutor LMS plugin? Thank you in advance for your reply.

I want to update my webtech theme with the latest version in wordpress. Can you please help on it and share the detailed steps?

Hello when will you release an update?

Your theme (Webteck Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

the template is so complicated. suppose we want home page displayed in the demo. but it’s not contained after installation? not sure why?? although we downloaded the updated files again but still failed. very complicated. so we’d like to request for refund

Access to image at ‘https://wordpress.themeholy.com/webteck/wp-content/uploads/2024/10/hero-shape2.png' from origin ‘https://ajwaadvertising.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.

I recently download the via envato how to resolve this error?

I am really interested in purchasing this theme, but I have observed a few errors in your demos that are concerning me.

Almost all the demos show the errors here in these screenshots:

Is this something we will see when we install the theme and import the demo?

Sent you email regarding the theme, tomorrow we have to work on that please reply by morning

Hi

For

Home Cyber Security 2 one page

mobile:

Screen Size: 6.5 inches Resolution: 720×1600 pixels (HD+) Aspect Ratio: 20:9

The screen is not set but moves left.

(not mobile responsive)

If I move left, the screen moves left.

Home Digital Marking one page is ok.

Can you fix that?

You have an error that shows up in console in your themes. It’s a repeating error over a thousand times…

gsap.min.js?ver=1.0.0:9 GSAP target [object Object] not found. https://greensock.com c @ gsap.min.js?ver=1.0.0:9

How do you resolve this?

I am stuck on that when you guys can reply the email?

My last ticket is not resolved?

This is another ticket i am raising because i found one issue right now..

Header customization is not working when we click on Appearance > Customize > Header??

I can’t abled to customize header, footer from General tab to Footer tab its not working.

Menu customization is working

In staging i cant see header customization in edit with elementor but in live website i got that option

Emailed you the screenshot

Are you going to update from version 1.0?

Your theme (Webteck Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

Another issue, i emailed you about the Software Company Style 2 page breaking client sections and whitespace..please fix it asap already wasted alot of time due to theme late updates and breaking components which is making whole experience complex..

Hey There,

I want to report a bug in your theme and looking for a solution. I installed it and imported demo content. After this i started customizing the site according to my liking but as soon as i un-installed the plugins i don’t need the site stopped working properly.

Now when i go to the homepage of the site the preloader keeps on loading and my mouse courser stops working too. Upon disabling the preloader from theme settings i still see that white box on the homepage with small loading dot but never see an actual page.

Please help me fix this issue.

Note: I already sent this message to your support and they replied on the email asking if am available to come on google meet now. I agreed and kept waitng but they never responded back to me for more then 4 hours now.

Seller and I exchanged e-mails yesterday and he disappeared. I am still waiting for him to write me back and support was included for 6 months.

Hi, I purchased this theme from Envato Market and was installing it today

while installing and then activating required plugins i got 2 plugins that was not activated and then i activated it again and after it got activated i got below message -

1. Your theme (Webteck) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

2. Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

I found below 2 outdated version in wp-admin/admin.php?page=wc-status#status-table-templates

webteck/woocommerce/cart/mini-cart.php version 7.9.0 is out of date. The core version is 9.2.0,

webteck/woocommerce/myaccount/form-lost-password.php version 9.0.0 is out of date. The core version is 9.2.0 Have you provided outdated theme or 2 outdated plugins?

Why wordpress is asking to update the theme to latest version or ask author about with the current WooCommerce version?

Please help fix the version issue fast because we have to work on it asap..

Hello, I purchased your Webtech IT theme, but after moving it to production (migration), I am facing an issue where no links are working on my new site. Even when I reactivate the permalinks, the problem persists. Do you have any solutions or suggestions?