13513 comments found.
Hello 1) how to make a teacher immediately become a teacher, without admin confirmation. 2) I assigned the role of new users LP Instructor (Settings-General-Role of new user-LP Instructor), but then when registering, everyone is given this role, even if you do not check “Become a teacher” when registering How to differentiate rights for different roles?
Thank you, best wishes
Hi,
1. When you enable this option, users who want to be instructors will click on the option when registering https://prnt.sc/EEbJj43VeSva.
2. Please create a ticket so we can check for you.
Thanks.
Hello
Please tell me, Frontend Editor Add-on for LearnPress is not included in the Eduma theme?
Hi,
The learnpress frontend editor add-on is not included in the eduma theme, you have to buy it if you need to use it. https://prnt.sc/uv_h3cLeOpCa
Thanks.
Hello. I have some presales questions. I used your website contact form but did not receive an answer. Really like the theme but had some questions:
- Where is a list and demo of all the different page types available?
- Back end demo is not working. I get a failed message. How can I see this?
- Can you embed anything e.g. any iframe instead of just a YouTube video? Or is it just video courses?
- Can the course video be in the middle of the page rather than the sidebar?
- How customizable are labels on course tiles? For example, can I remove instructor name or number of lessons?
- Do you have a demo of all the different single course page layouts?
- Is all features of LearnPress included? For example, certificates, etc.?
- How does the system know if you have completed a course/watched the YouTube video? I did the demo and watched the YouTube video, but it did not update to say the course was completed.
- Can you add a quiz to a course from LearnPress? Is this included as part of the theme?
- Can certificate QR codes be automated, and would these (when scanned) go back to the website to confirm the certificate is authentic?
- What is the refunds policy if I want to test the theme?
Thanks
Hi,
1. You can go to Dashboard => eduma => import demo => all demos will be there.
2. that is landing page you can refer to the article to create demo https://help.thimpress.com/hc/articles/2/5/19/how-to-import-eduma-landing-page
3. you can use vimeo or youtube to assign iframe code to video
4. you can go to learnpress => courses => edit courses => courses setting => media intro => add video.
5. you can refer to some CSS to hide https://thimpress.com/knowledge-base/general-custom-css/
6. you can refer to our demo https://eduma.thimpress.com/
7. when you buy the theme you will receive 19 add-ons included https://prnt.sc/uv_h3cLeOpCa
8. users must “complete” lesson/ quiz,.... when they get a pass score then they can “complete courses”
9,10. please refer to the article https://docs.thimpress.com/learnpress/ https://docs.thimpress.com/certificate-addons-for-learnpress/
11. you can refer to https://themeforest.net/page/customer_refund_policy
Thanks.
Thanks.
Can I use any different iframe I want? How can you also make course available for 12 months only? I also noted that using display:none CSS is bad for SEO as it is hiding things from Google. Is there option to do via functions PHP?
Is this also using the latest version of PHP 8.4.1?
Hi, I’ve installed the theme to work on local but the theme can’t be activated. It is said that Envato: Not Found Can you please tell me what is wrong? I never activated the license in any other site as far as I know
Hi,
I checked and found that you have not activated the license on any site. Please download the theme and go to Dashboard => appearance => theme => upload theme and check again. https://docs.thimpress.com/eduma/installation/
Thanks.
where can I find live certification link of students who have passed the exam/course?
Hi,
We do not have this feature now.
Thanks.
hello is there turkish language support in your theme? can we upload it with turkish language translation?
Hi,
Our theme has Turkish language support. you can upload and use it.
Thanks.
presales question, can use in multisite ?
Hi,
Each license can only be activated on 1 site.
Thanks.
i mean multisite feature on wordpress. youknow multisite feature on wordpress? example. My site school.edu that primary domain. in my installation wordpress im active multisite wordpress for my unit for primary education, kindergarten, junior highschool, senior highscool on subdomain. pr.school.edu , kd.school.edu , jh.school.edu ,
Hi,
You can install on multisite on wordpress.
Thanks.
i had used few years back, but students are not able to get the certificate number for each course.. so that students can have trust on the certificate or else it looks no such use of the certificate
Hi,
Please check again, if they have completed the courses, the certificate will be displayed at single courses. Or users can go to the profile page to check the certificate received.
Thanks.
Pre-sale question : Hi, after purchasing 1 license will i receive theme update only for 1 year…then need to purchase again each year ? Will i receive Learnpress 19 plugins updates only for 1 year too ?
Hi,
If you buy the theme, you will get lifetime updates.
Thanks.
Pre-sales Questions:
Backend Testing: 1 – Display Setting at Course - This section is not functional. I have performed several modifications, updated and published courses but changes are not reflected.
Where can I see this in action?
https://app.screencast.com/QCaTL33TMGZ3T2- Course Page – Image or Media Intro
When no Media Intro is selected (left empty) the Feature image is automatically selected. If I want a different image (other than the feature image), how I do it?
https://app.screencast.com/dLEWqxg7iw5x4 https://app.screencast.com/yK1HMzMPUZwsS3- Media Intro – Can I use the frame embedding to an external link? AWS S3?
4- Feature Review – Where is this review displayed?
https://app.screencast.com/mXR54pickPMksHi,
1. you need to select the Custom Title and Subtitle option then the edits will be applied Custom Title and Subtitle
2. you can edit courses and edit at featured image https://prnt.sc/WFDycnTMRs25
3. just need iframe code to add, you can use youtube or vimeo
4. it will show on single courses.
you can buy theme and use it. if there is any problem we will check for you.
Thanks.
Hi,
1. NOT WORKING – Changes to custom title and subtitle are not working once selected. Actually, changes to any of the 4 tabs are not working or reflected once changes selection are made. Please to advise.
https://app.screencast.com/laNaF6b0NiIYu2. The question is: If I don’t want to use the Feature Image for this purpose ONLY, can I use the Intro Media to display a different image and not a video? using iframe? Can this iframe be used with AWS S3? I already know I can do it with You Tube and Vimeo.
3- That means I can’t not use AWS S3, correct? This is a deal breaker for me since all my content will be in AWS S3. Please to confirm.
4- Tested and it is working…
https://app.screencast.com/8mhzc58YP17hqHi. 1. Not working – Once the Custom Title and Subtitle option is selected, not changes are reflected in the course at all. Actually, no changes are reflected using any of the features listed in the other tabs. Please to advise.
2. The question is: Can I select a different image for this purpose WITHOUT changing or replacing the Feature Image? Can I use Media Intro to display a new image instead of a video using iframe?
3. I know I can use YouTube and Vimeo. Is that correct AWS S3 external link IS NOT supported? Or iframe should work with AWS S3?
4. Tested and it is working.
Hi,
1. because the theme code overrides it so it doesn’t work.
2. you can add the image directly when adding the course description https://img001.prntscr.com/file/img001/RiY20d3XQYOZh3yRvw6gdQ.png3. AWS S3 is not compatible with our product
Thanks.
Hello,
In the registration popup form, there are currently only fields for username, email, and password, but I need to add fields for name and phone number as well. How can I add these fields?
When I go to LearnPress > Settings > Profile and add these fields, they appear on the main registration page. However, they do not show up in the popup registration form, which is the primary form used for course registration.
Hi,
Sorry, we don’t have the feature to edit the login/ register popup yet.
Thanks.
That’s unfortunate, as this is a necessary and essential feature for collecting contacts. Do you plan to update this topic soon so that this functionality can be adjusted? If not, do you do custom work? For me, the key is not just the training but also the proper collection of contacts so that clients can be reached later by phone.?
Hi,
Please go to elementor => setting => Post type => click: courses https://prnt.sc/G_oT-9J8U66Y => save changes.
Then go to learnpress => courses => edit courses => edit with elementor => edit
Thanks.
Hi there, A freind of mine bought this theme and i´m editing it. Unfortunately when i create a new section (Content width: box ) it shows in frontend Full width. In backend Elementor shows good but in frontend. Is that Elementor problem or Theme, which has a problem to synchronize with elementor?
Hi,
Please create a ticket on the forum so we can check for you.
Thanks.
Hello. I’ve sent a message for you in Thimpress website but didn’t got a reply in several days. I need to update the domain of my Eduma. What is the best way to contact with you to do so?
Hi,
Sorry, I didn’t receive any email from you. Please go to Eduma => license => enter purchase code => personal token => update theme.
Thanks.
Oh, no. It doesn’t work. It says “Your purchase code is already activated in my old domain, Please contact us for using this purchase code on another domain” So how can I ask you to update this domain?
Hi,
I deleted it, you can activate license on new site.
Thanks.
Hello. Please, can I change my domain again? It was in a development domain, now I want to set the production domain.
Hi,
You can refer to the article https://help.thimpress.com/hc/articles/2/4/23/how-to-deactivate-a-purchase-code-from-an-activated-website
Thanks.
my registered users are receiving an email in English that says
Hi Ana
You registered successfully on …. site
This email has been sent to ana@mail.com
Regards, All at …
How do I change this text?
Hi,
Please install and active a child theme (you should choose Eduma child)
then add below code to file function in child theme file in the path: wp-content\themes\eduma-child\functions.php https://prnt.sc/-MtuUpjNGF6W then change the text in ‘Welcome to’, ‘Hi’, ‘You registered success on’, ‘This email has been sent to’, ‘Regards, All at’Thanks.
Please remove : Your purchase code is already activated in 165.232.100.165:8082, Please contact us for using this purchase code on another domain
Hi,
I deleted it, you can activate license on new site.
Thanks.
The theme may be good, but unfortunately no one points out that the checkpoint page can only be configured for a fee through the WooCommerce solutions for about 100 bucks or through Elementor Pro (also about the cost), that is, almost twice as expensive as the theme itself! It is at least illogical to purchase these extensions for such a price, since I am at the stage of building the MVP and will only test my product
Hi,
Sorry, if you have any problems, you can contact us via email Support@thimpress.com or create a ticket on the forum https://help.thimpress.com/ so we can check for you.
Thanks.
Pre-Sales Questions:
1- What is required to show a picture or image at the yellow square location to the right? I have tried multiple scenarios but not able to get an image here. Also, is it possible to have a video instead of a picture? If so, how?
https://app.screencast.com/pKelZMrzBHkT32-While using Elementor I can see the video widget only allows a Video from a link using Vimeo and You Tube. No other options are available. How do I link a video on any Course or Lesson section using an external link like AWS S3?
https://app.screencast.com/Datzvt6hxcrvYI AM NOT INTERESTRED IN ANY EMBEDED OR IFRAME OPTION.
I need my pictures and videos linked to an external provider like AWS S3? Any information on this topic?
Hi,
1. you can buy our theme and use it. here is the guide for you to understand more about our theme https://docs.thimpress.com/eduma/customize/header/
2. currently we are only compatible with vimeo or youtube.
Thanks.
I have added 4 Custom Fields in LP-USER Profile e.g. Adhar Number, Education, Date of Birth etc. But in Custom Field Type I don’t have options like Dropdown, Date Selector. How can I add it ?
Hi,
Please create a ticket on the forum https://help.thimpress.com/ so we can check for you.
Thanks.
Hi there
I’m reaching out to inquire about your WordPress theme and its suitability for developing an internal training platform for my company.
We’re looking for a theme that can: - Restrict the website for only registered users. - Restrict course access based on employee roles. - Include quizzes at the end of each course to assess learning. - Track individual user progress throughout the courses.
Could you please provide more information on whether your theme can accommodate these features?
Thank you for your time. Best regards, Yondel.
Hi,
Our theme can meet your requirement, you can refer to our demo https://eduma.thimpress.com/ . and buy theme to use.
Thanks.
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