Hi,

any news from you? when is the promised update to come? Still I hope you are doing fine.

BR

Dear Team,

We are currently unable to log in to the main support portal at https://support.inspirothemes.com/help-center. An error message appears whenever we attempt to access the account.

Kindly check and assist us in resolving this issue at the earliest.

Takiing us to this link and failed to login : https://support.inspirothemes.com/secure/auth/social/envato/login

Hi, I hope you are doing well.

As we approach the end of 2025, we would like to follow up regarding the commitments that were previously promised. Unfortunately, these have not yet been fulfilled, and we are still awaiting clarity on when this will be addressed.

We would appreciate an update on the status and a clear timeline for resolution.

Thank you for your attention to this matter.

Merry Christmas and happy new year

Hi,

I keep coming back here for the promised update; unfortunately, you are not updating the template. Tell us honestly if you will release an update.

Any updates on the update? You said in the upcoming weeks in reply to a recent comment but that was almost 3 months ago now. It’s been over a year since I last asked about your update and still nothing.

Hi,

good day, more than two years now without any update from you. Are you busy updating the template or are you busy for other thing? I plan to renew but you are not responding to comments and everyone is complaining!

We need an update and help your clients.

thanks

Hi, I paid to extend support for 6 months, but you haven’t replied for over 2 months to my support ticket. I would like a refund because I haven’t got what I paid for.

I created a support ticket over two weeks ago and still have not received a response. I purchased the template and it’s mostly working however the header/logo/slider items are all overlapping each other and unusable when the site it viewed on an iphone.

Hi, Can buttons be visible on top of page under logo in mobile view?

Also, can buttons be added to the top of the mobile navigation bar?

Thanks

Hi, the mail chimp newsletter form is out dated – keep getting error message

Mailchimp API versions 2.0 and Export 1.0 are no longer available. For more information see https://mailchi.mp/7a37f04b6eb2/api-export-10-and-api-20-retirement

Could you help us update to the latest API version?

@merdjpatts, I asked the same question six months ago about an update, was waiting to start a new project. Never got a response.

Hi, I see twitter still in the social media icons – Can it be updated to X?

Hi,

Can you tell me when you plan to update your product? You promised to update this almost a year ago, but, you keep on just saying there is an update… I want to buy another license for my new project, but I am not sure if this will be ever be updated.

thanks

Hello, can you confirm that the contact for will work with PHP 8.3 or higher (for the 2023 update) ?

I have a version before 2020 and contact form will only with PHP 7.4.

since the first download and support is active, theres no scss files in the downloaded files? where can i get it?

the online version seems up to date, while the downloadable version does not. I saw in the comments that other users have already reported it. How come?

Briefly, the most urgent questions are 1. about the hamburger menu icon that is not visible in dark mode (because it doesn’t change color - as the language switcher and search icons do) - 2. I cannot find in the documentation instructions on how to code the HTML to use a PNG logo and have the site switch from the normal to “-mobile”, and to “-dark” (there are sample files in the images folder but apparently no examples of their usage). Thanks!

Hello, I opened a ticket two weeks ago but I did not get a reply. Now I opened a new ticket and I wonder whether I should post my questions here instead?

Hi! In your demo site, there are elements on the “Navbar & Navs” page: Navbar, With Forms, With Buttons, With Text, Color Schemes, External Content. I just downloaded the template file from the website, but these elements are not in the template. I really need it. Could you send it to my email slezkin1990@mail.ru The HTML code of these elements and what I have to add to the css and js files. Thanks!

Hello I am really interested in purchasing the Polo template and was wondering if you know when you might be updating it? I noticed in a comment below you mentioned you were working on it. Thank you.