Discussion on Polo - Responsive Multi-Purpose HTML5 Template

Discussion on Polo - Responsive Multi-Purpose HTML5 Template

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972 comments found.

Hi,

I keep coming back here for the promised update; unfortunately, you are not updating the template. Tell us honestly if you will release an update.

dogboy Purchased

Any updates on the update? You said in the upcoming weeks in reply to a recent comment but that was almost 3 months ago now. It’s been over a year since I last asked about your update and still nothing.

Hi,

good day, more than two years now without any update from you. Are you busy updating the template or are you busy for other thing? I plan to renew but you are not responding to comments and everyone is complaining!

We need an update and help your clients.

thanks

Hi there,

Thank you for being a loyal customer and for sharing your concerns with us. We truly appreciate your patience and understanding.

We want to let you know that we’ve been working on our next update, which is scheduled for release in the upcoming weeks. As soon as it’s ready, you’ll receive an email notification.

Thanks :)

hi,

Thanks a lot for your kind reply; looking forward to seeing your update soon.

BR

Hi, I paid to extend support for 6 months, but you haven’t replied for over 2 months to my support ticket. I would like a refund because I haven’t got what I paid for.

I created a support ticket over two weeks ago and still have not received a response. I purchased the template and it’s mostly working however the header/logo/slider items are all overlapping each other and unusable when the site it viewed on an iphone.

sticker Purchased

Hi, Can buttons be visible on top of page under logo in mobile view?

Also, can buttons be added to the top of the mobile navigation bar?

Thanks

Hi, the mail chimp newsletter form is out dated – keep getting error message

Mailchimp API versions 2.0 and Export 1.0 are no longer available. For more information see https://mailchi.mp/7a37f04b6eb2/api-export-10-and-api-20-retirement

Could you help us update to the latest API version?

Hi, following up on this since it has been many weeks. The outdated version is looking bad on our website. Can you please send the new files?

Hi, following up on this it’s been a long time. I purchase additional support, but you haven’t got back to me?

Hi still waiting – I paid to extend support but I haven’t received any?

@merdjpatts, I asked the same question six months ago about an update, was waiting to start a new project. Never got a response.

Hi, I see twitter still in the social media icons – Can it be updated to X?

Hi,

Can you tell me when you plan to update your product? You promised to update this almost a year ago, but, you keep on just saying there is an update… I want to buy another license for my new project, but I am not sure if this will be ever be updated.

thanks

Hello, can you confirm that the contact for will work with PHP 8.3 or higher (for the 2023 update) ?

I have a version before 2020 and contact form will only with PHP 7.4.

since the first download and support is active, theres no scss files in the downloaded files? where can i get it?

the online version seems up to date, while the downloadable version does not. I saw in the comments that other users have already reported it. How come?

Briefly, the most urgent questions are 1. about the hamburger menu icon that is not visible in dark mode (because it doesn’t change color - as the language switcher and search icons do) - 2. I cannot find in the documentation instructions on how to code the HTML to use a PNG logo and have the site switch from the normal to “-mobile”, and to “-dark” (there are sample files in the images folder but apparently no examples of their usage). Thanks!

Hello, I opened a ticket two weeks ago but I did not get a reply. Now I opened a new ticket and I wonder whether I should post my questions here instead?

Hi,

Can you please let us know which ticket numer you have?

We will definitely assist you with all the queries you may have.

Thank you for your understanding.

Best, Inspiro Team

Hi! In your demo site, there are elements on the “Navbar & Navs” page: Navbar, With Forms, With Buttons, With Text, Color Schemes, External Content. I just downloaded the template file from the website, but these elements are not in the template. I really need it. Could you send it to my email slezkin1990@mail.ru The HTML code of these elements and what I have to add to the css and js files. Thanks!

Hello I am really interested in purchasing the Polo template and was wondering if you know when you might be updating it? I noticed in a comment below you mentioned you were working on it. Thank you.

When the contact form sends a submitted message, the email received reads the full HTML text.  I saw someone else reported the same issue listed here by someone else, but there was no helpful information on how to resolve the issue.  

The email received reads:  <table width=”3D"100%"” cellspacing=”3D"40"” cellpadding=”3D"0"” bgcolor=”3D"#F5F5= F5"”><tbody>

<table width=”3D"100%"” cellspacing=”3D"0"” cellpadding=”3D"0= "” border=”3D"0"” bgcolor=”3D"#F5F5F5"” style=”3D"border-spacing:0;font-family:sa= ns-serif;color:#475159;margin:0” auto=””><tbody><td style=”3D"padding-top:20px;padding-left:0px;padding-right:0px;width:100= %;text-align:right;” font-size:12px=””>This email is sent fro= m domain.com</tbody><table width=”3D"100%"” cellpadding=”3D"0"” border=”3D"0"” bgcolor=”3D"#F5F5F5"” style=” =3D"padding:” border-spacing:0=”” auto=”” background-color:=””><tbody><= tr><td style=”3D"font-weight:bold;font-family:Arial,sans-serif;font-size:36p= x;line-height:42px"”>Contact Request<td style=”3D"padding-top:2= 5px;padding-bottom:40px;” font-size:16px=””><p style=”3D"display:block;margin-= bottom:10px;"”>Name: Len <p style=”3D"display:block;marg= in-bottom:10px;"”>Email: emailaddress@gmail.com<p style=” =3D"display:block;margin-bottom:10px;"”>Phone: 5555555555</= p>

Message: = Call me

G recapt= cha response: *

<td style=”3D"padding-top:16px;font-size:12px= ;line-height:24px;color:#767676;” border-top:1px=”” solid=””>Email sent = date: July 16, 2024, 6:42 pm<td style=”3D"font-size:12px;line-= height:24px;color:#767676"”>From: emailaddress@gmail.com </tbody></= table></tbody>

And yes, I just renewed my support so I could get support for this issue, but your ticketing system doesn’t recognize that I do now have 6 months of support left so it won’t let me submit a ticket. Help?

So … just to be clear, POTENTIAL PURCHASERS should be aware that the contact form DOES NOT WORK … and you’ve known it doesn’t work for over 4 months and HAVE DONE NOTHING TO FIX the issue.

Note that the contact form works fine in our 5 different servers we have. GoDaddy, BlueHost, HostGator etc. It may be an issue with your server settings.

Can you please send us your ticket number as unfortunately I can’t find any ticket under your current account, sorry about that.

Thank you.

I am also using those same hosts, and am UNABLE to get the form to work using PHP 8+. Works fine on versions of 7, but simply does not send with PHP 8+. I noticed someone else asked a similar question, but it went unanswered. Can you confirm that the current download, dating way back to 19 June 2023, is supposed to work with PHP 8.2, 8.3? Because I’m not having any luck with that.

Hi there,

The order of the blog items can be set manually based on the content order you’ve added.

I hope this answers your questions, if not please feel free to let us know.

Best, Scot.

Hi!  I read this article: https://support.inspirothemes.com/help-center/articles/8/14/65/google-maps Hi! The map options do not work. The map does not work correctly on your demo site. On my site, adding the following options does not give any result: data-zoom data-info I can’t open the ticket. But this function should work right away. I don’t have to pay extra for this.

Hi there,

Yes, now on Google you would need to enable the Geocoding API under APIs in the Google Cloud Platform Console to resolve this error. To do so, please follow the steps below:

1) Go to Google Console dashboard https://console.cloud.google.com/apis/dashboard? 2) Click on “ENABLE APIS AND SERVICES” 3) Search for Maps API and Geocoding API and enable these libraries.

For more information, please read this article here:https://forums.envato.com/t/important-changes-to-the-google-maps-platform/173357

Registered a new account on google maps platform and integrate it with yout own api key on gMap.

I hope this helps you :)

In the meantime, if you need further assistance, please feel free to contact us at anytime.

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