Discussion on Avada | Website Builder For WordPress & eCommerce

Discussion on Avada | Website Builder For WordPress & eCommerce

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Hi,

I’m looking to purchase this theme, but have a question first.

Is it possible to have icons in a post which link to posts with similar content? For example, if I have a post with a video in it, it would have an icon somewhere which would link to a category list of posts which also have video included.

Is this possible in Avada?

Many thanks,

Gav

Hi Gav :)

We use the category names for this, below each post is a few lines of meta information, and there are the category names. This does exactly what you are asking. If you wanted them to be an icon,then you would need to customize the theme to allow that.

This feature is built in, it uses category names instead of an icon. And its all done automatically for you.

Thanks!

Thanks,

I would be nice if we could add a small icon to the tag text though, or up next to the title. I’m intending to make a middle school website, and the more visual the better!

Perhaps using the http://wordpress.org/extend/plugins/category-icons/ plugin?

Oh yes, you could easily use a plugin for that :)

Thanks!

Hey TF,

no (drag n drop) content builder at the moment?

Cheers, OhC

Hi Buddy :)

Not at the moment but its coming soon! We’re building a custom page builder for all our themes.

Right now, everythign is built using shortcodes, its super easy to do.

Thanks!

Hey TF, thanks for your quick reply. Do you offer (support) a sticky/fixed header option? It seems very reasonable to do so at your theme :)

Cheers, OhC

You can see everything that our demo offers in the live demo. If its not there then you can easily add it if you are able to adjust the code.

And we are always taking feature requests from our users, we add new features to every single update!

Thanks!

When we upgraded to the latest version 2.0.7 today we get this error: Fatal error: Call to undefined function request_filesystem_credentials() in /var/www/vhosts/studioschalkwijk.nl/httpdocs/wp-admin/includes/class-wp-upgrader.php on line 1113

2.0.8 does the same. 2.0.6 was no problem. Am i doing something wrong?

Could you please take a look at www.studioschalkwijk.nl

Wonderful! Thanks for letting us know!

It didn’t auto update for you to 2.0.8, did it? You downloaded and installed FTP or via admin, correct?

To be honest, I can’t remember how I did this? Could it be auto update?

No it shouldn’t be, we removed the auto-updated from the theme. But if you were on 2.0.6 them it’s possible but just for that one version.

We’ll try to add it back once they work the bugs out.

Thanks again!

Hello,

We purchased Avada template and I needed some assistance. I am no longer able to open the ThemeFusion Forum. I posted a question various weeks ago and I can no longer check if someone replied to my inquiry.

Can someone please help me?

Thank You

Hi There :)

To use our forum, you have to access it with the same themeforest account that bought the theme with.

For example, your username of “mdyepes” does not show the purchased tag so you did not buy it with this account.

If you were once on the support forum, then you already made your account with the correct themeforest username. All you need to do is go back and login with those credentials.

Do you remember the username that you bought Avada with?

Why wont aveda install, I have got a lack of spreadsheet error and have been trying to upload and install it for the better part of 48 hours. Any help would be appreciated

Hi Scurvey!

You should of got in touch with us right away with this issue. We can help. Please make sure you are only uploading the “Avada.zip” file and not the entire package.

Also, is it giving you any errors? What is it telling you?

If you cant do it via admin, then do it via ftp. And see this below link for common errors and how to fix them.

http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do

I’ll be happy to do it for you, but need you to send me your WP login and FTP login and also know the error messages it gives you,

Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with a description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

Thanks!

Nice theme and really impressed by the support and full featured updates you provide – probably the best updates I’ve seen on Themeforest. Think I might have to buy this theme…

Thanks for those ind words, we love to hear that :)

We really do care about our product and always put our users first and continue to listen to their feedback and include new feature and updates

Thanks, we’d be happy to have you as a customer!

Drag&Drop at Revolution Slider doesn’t work anymore. And the menu for changing the text-style appears in the upperleft corner of the screen and not under the combobox.

I’m using 2.0.3 and my wordpress doens’t show the option “update” in my “installed plugins”-list?

i installed the newst theme-version manually. The slider plugins are shown as “deactivated” and when i try to activate it there’s a “fatal error”. But! I can use them?

Hi :)

That is because the plugins are now integrated into the theme, they will be deactivated when you update, and the integrated ones will take over. This is suppose to happen.

All the plugins are still there, you just no longer need th standalone plugins in the plugin section. Please see the READ ME FIRST file you received with your new download, it explains this in detail.

You still have all the plugins, and they are now the new versions and are integrated into the theme. You dont need the standalone plugins any more, no need to manually install them, update them or activate them :)

Thanks!

Can you tell me which site I get support from? It’s quite confusing.

Also, my purchase is not being recognised.

We provide everything you need to get support, we outline it all in our documentation and our READ ME FIRST pdf file :)

If your purchase code is not being recognized, then you are not following the first step, which is to use the “same” Themeforest username that you bought Avada with. Your purchase code is tied with that, so it has to be the same one.

So when you setup your account, make sure you use “newsisland” as your username, then choose your password and use your purchase code.

It will work if you do that, I promise!

Hi,

I am receiving a 404 error when in a portfolio page and I click on an image I receive a 404 error. I have just upgraded the theme to the latest version…

How do i resolve this ?

Thanks, Patrick

Sounds like you need to do a permalinks reset.

Go to “settings > permalinks” and click “save changes”.

that should do the trick.

Thanks!

Hi

I am having difficulty setting up:

a) Make all URL and social links open up in a new browser windows.

b) A simple slider like what you have on your demo version 1

Can someone help with this?

PS. I did place a request on your support forum and so far I am getting nowhere.

Thanks.

Hi Javed :)

Our support forum is where we can help you with the first question. If you are not getting the answer you need, then please ask again and tell them that. That is where our developer checks.

For your second question, please watch our video tutorials on the slider of your choice. We have made a video tutorial of each slider that shows you how to setup a slide like our demo, its all there and included in our documentation and in our video section on our forum.

Please show me the URL of your forum thread so I can take a look and see what the issue is with the responses you have been given.

Thanks!

Hi

Got the slider working after finding the documentation. I have to say the documentation must be the best I have come across with a theme.

I will find my post in your forum and see what is going on.

Thanks.

Thats awesome to hear! I took a HUGE amount of time writing those docs so its good to hear you feel the way I do about it :)

Thanks!

Hi,

When viewing a portfolio item, in the title bar it shows the title and then a breadcrumb. I would like to not display the last piece of the breadcrumb as it is a repeat of the page title.

Which piece of the code do I need to amend to hide this last breadcrumb piece.

Thanks, Patrick.

Hi Patrick,

As you mentioned that would require adjusting the code, you would need to post this up on our support forum and see if they can provide that for you. Our built in theme option allows you to turn the breadcrumbs off, but not just a portion of them. By default its going to show the whole path, the current page you are on is just not a hyperlink in the breadcrumb list.

Post this up on our forum, see the FREE SUPPORT section of our docs for info on signing up.

Thanks!

Hello, sorry for my English I have installed the WPLayerSlider’s version 2.0.0 and also qtranslate. As I can do to change the language of the Layer. thank you very much

Hi :)

What version of the theme are you on? We include those plugins and they are now integrated into the theme. You shouldn’t be installing them by themselves. Its best to download the latest version of the theme and install it that way. Also, make sure you read the READ ME FIRST file that comes with the new download.

If you still have trouble after installing new theme, then visit our support forum and post this up. I believe other user have brought this up there so there should be a solution, if not post up a new topic and the developer will be able to answer.

Thanks, and you’re english is good, no worries :)

Eek, I’m back too! Sorry! All seems to be going really well setting up my site, except I must be doing something wrong. For some reason feature images aren’t showing in the main blog page. Under Appearance>Theme Options>Blog Options I have ticked the box that says ‘show featured images.’ The images show on each single blog post page, but not on the main blog page that lists the posts (blog medium template page). I can’t see anything under the widgets to set up (I’ve set up the blog sidebar)... don’t suppose you know what I may be doing wrong? Or could this be an issue with the fact I’m currently stuck on WP3.2? Thanks in advance!

Hi There :)

You need to set your featured images, right now you only have images set in the post content field. The blog uses “featured images” for blog posts, they sit above the text and title and are used for the shortcodes and listing page. The featured image boxes are on the right hand side of your post pages.

See this screenshot below, also be sure to check out our docs and video tutorials, I’ve tried to include stuff like this for everyone. There is a video on setting up the blog, and a video for most other things too.

http://i.imgur.com/PLDJI.png

Also be sure to check out our support forum, we have a knowledgebase and lots of users who bring up questions like this to so a lot of stuff is answered there. See the FREE SUPPORT section of our docs.

Thanks!

Perfect thanks! Yep, your docs and videos are brilliant and have helped me a huge amount. I was half way there – was going to the right place to set featured image but after loading image was pressing the button that said insert into post instead of the option beside it saying set featured image. Sweet, will check out the support forum. Thanks.

Oh I see, yeah that makes sense!

Thanks, very glad to hear you like our docs, we try to make them as detailed as possible.

Let me know if you need anything else, see you on the forum!

Hi There, I’m back:(. The revolution slider isn’t working anymore at the homepage (i think my customer chenged something), but i can’t find it. It looks like everything looks oke..

Can you do a quick check?

Oke, i use 2.05 the slider isn’t wp 3.5 friendly? Ofcourse i asked the customer… You can have login information to watch, no problem

Avada 2.0.5 was the version that we released for WP 3.5, so if you are on that then that cant be the issue.

Its hard to say without seeing it or knowing what they did. Our recommendation is to update the theme and see if that fixes it, it will install the newer version of Rev Slider. Just make srue you backup any custom CSS you entered for the rev slider. And we always backup our slides to be exporting them.

You can send me login info by emailing. Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

Thanks!

Its all fixed now, see your email. Thanks!

Hello, is it possible to change the language to german? if yes, where can I change the option in admin interface?

Hi :)

Yes its possible, you need to translate the theme into your language. And we actually provide the already translated german language files in the “languages” folder of your package.

See our documentation on how to translate the theme and the steps required. Its in section U.

Then if you have any issues, post up on our support forum. Many users have already brought this up and solutions are given. We had a user who translated it into German on our forum and gave us the files.

See the FREE SUPPORT section of our docs for info on signing up at the forum.

Thanks!

tried to login into support forum with no success. SO I have another question How do I put a CLIENT slider into a Page?

Please give me more info about the forum. What is it telling you? What error does it give you? See screenshot, you have an account, made 5 months ago. So go to login page and login with username “quen7770” and then the password you created 5 months ago. If you dont remember, then choose “lost password” on login screen.

http://i.imgur.com/fpckF.png

It will work for you, everyone else is able to login so I assume its just a matter of a lost password.

For the client slider, just click the shortcode button and populate it with your image URLs. see screenshot below.

http://i.imgur.com/OK9qS.png

But definitely go check out the forum and login, if you cant remember your password then choose to reset it, or let me know what the error message is you are getting.

Thanks!

SAVE ALL CHANGES isn`t working on new install (Chrome and Safari) it just whirls around and round….. no save happens?

Hi There :)

Do you mean on v2.0.8? We cant replicate this issue. Can you email us your information please so we can see this?

Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

Thanks!

Yeah we checked this on about 5 different installs and cant get that to happen in any browser. Please do a fresh install and see what happens.

Or email us your login info, we can take a look.

Thanks!

Terrific theme! I have a question regarding the template’s breadcrumbs, specifically within the portfolio section of the site. If I create and publish a portfolio item under a parent and child category, I get a correct breadcrumb on the portfolio item page. For example, something like this:

Home / Parent Category / Child Category / Post Title

However, what I’m encountering is if I click on the child category within the breadcrumb and it takes me to that specific category page, the parent category doesn’t show up in the trail. It should since I’m only on the child category of that parent category. Additionally, all I see is ‘Home.’ It doesn’t even give me the Category name within the breadcrumb (it really should – everywhere else on the site does). If I click on the parent category of that same portfolio item within the breadcrumb, I still get a category page with only ‘Home’ listed.

How can I see a breadcrumb like below on category pages:

Home / Parent Category (not linked), or, Home / Parent Category / Child Category (not linked)

Is this feature not included?

Thanks so much for your help!

It should have the category name in the breadcrumb. The page title has it. And if it’s a child category, it should have the parent as well.

Now I see what you mean, yes this was how it was built, and that only happens when you diverge from the main listings by clicking on specific categories.

This is on our list to update and it will get done and be more exact for categories/child pages. No worries.

Thanks!

Hi there – before I purchase a few questions.

1. Does this theme have an eCommerce functionality such as to be able to use woo commerce or something similar? 2. Do you plan on adding phone numbe (contact info) and social icon to the top? If so please consider adding the icons in colour to the top right. Many authors have them in black and white only which is less easily recognizable.

Hi :)

1. It does not come with it, but other users have used woocommerce with it

2. Yes we do, we are going to add that in a future release, probably v3.0 which will be here in the coming months. All future updates are free once you buy it

Thanks!

Hello,

Why aren’t the slider working? Please check: http://www.88oceans.com/

Thanks for this great theme!

Currently using Google Chrome and the slider I selected was FlexiSlider.

Other Homepage options don’t have sliders at my end.

What do you mean other homepage options dont have sliders? You can put any slider on any home page. Just select it in the page options.

And I can see your slides in chrome, its loading fine for me.

I would need to see your admin section. Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

Thanks!

Replied via email, follow up there.

But your settings are working, you just need to assign a slider to a home page. Make the slider first, then select it in page options

Thanks!

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