2721 comments found.
Hi – I installed the theme but none of the demo pages show up. am I missing something? Licence 8599b971-f244-48fc-a24b-7877775c3767
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
Hello,
I purchased the Archi – Interior Design WordPress Theme from ThemeForest and am currently using version 4.4.22. I’ve seen that version 5.0 (and later updates) is available and that it supports Elementor Page Builder, which I’m particularly interested in.
However, when I download the theme from my ThemeForest account, only version 4.4.22 is available. Can you tell me how to get the latest version (5.0 and above)?
Thank you in advance for your help.
Hi,
4.4.22 is the version that supports WPBakery Page Builder and version 5.0.x is the version that supports Elementor Page Builder.
Please download the full theme package and you will find the Archi Elementor version in the theme package. Download “All files & documentation” : https://themeforest.net/downloads
Video tutorial import demo content for version 5.0.x: https://www.youtube.com/playlist?list=PLPnWMbqu_X3spvG5cEAd3x2aupKKOexQR
Documentation version 5.0.x: https://docs.oceanthemes.site/archi/
Thank you
I am considering to buy this template.
I would like to ask whether your Filter in Portfolio for Categories: 1) Has pagination (Page 1, Page 2 etc) and not only “Load More”, 2) If it works properly (when I click on a new category it takes me to Page 1 of each category).
I want to showcase more than 5000 codes on my website and it’s essential for me that pagination works correctly.
Hi,
Sorry currently Archi theme does not support the feature pagination trong portfolio filter like you mentioned.
Thank you for your interestin our theme!
Hi,
I purchased and imported the “Archi – Interior Design & Multipurpose Elementor WordPress Theme” and selected the “Home Original Dark” demo to use as the basis of my site. However, I am experiencing two main problems: Error 403 with Elementor: When I try to edit a page by clicking on “Edit with Elementor,” I get a 403 error and cannot access the editor. JSON error when updating: If I try to edit a page via the classic WordPress editor, upon saving I get the error message: “Update failed. The response is not a valid JSON response.” Could you please provide guidance on how to resolve these issues? Thank you in advance for your support.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
I installed Archi theme in my website and using Elementor version but I need to know how to edit Breadcrambs “Home” text. another this I need to know where the Single post template located to edit it
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
When adding a new portfolio, I am unable to set the featured image. When I add a new post I can set the featured image just fine. Any ideas what might be causing this?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
I made a complaining earlier and i got an email that this has been updated but I am still having thesame issue. Below is the error I am getting when I activate the theme
There has been a critical error on this website.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
Can I have Xd or PSD files? Better XD
Thankyou
Hi,
Sorry, our theme does not come with PSD or XD files.
Thank you!
Hi Team,
I have been using the Archi theme in the Wp Backery version (https://www.protec-solution.fr/) for many years and I have just purchased the Elementor version from you. I installed this new theme on a model and I cannot find, like WP Backery, the Archi Options tab in order to personalize the theme. Is this normal? Thank you for your feedback.
Hi,
Documentation for Archi Elementor: https://docs.oceanthemes.site/archi/
Video import demo for Archi Elementor: https://www.youtube.com/playlist?list=PLPnWMbqu_X3spvG5cEAd3x2aupKKOexQR
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
Hello,
I have just installed the Archi template and activated the plugins. I got this error- There has been a critical error on this website.
Learn more about troubleshooting WordPress.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
Hello, I am using ‘Archi – Interior Design & Multipurpose Elementor WordPress Theme’ I removed my wordpress and installed it again to use KITCHEN template but i cannot find it in import demo.
Nevermind found it!
Great work, Thank you!
Hi there, I’ve finished building my WordPress site using your theme in a staging environment and I’m ready to go live. Could you please advise on the best practices or recommended steps for migrating from the staging site to the live domain while preserving all theme settings, customizations, and SEO data? Any detailed guidance or step-by-step instructions would be greatly appreciated. Thank you!
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
Hey guys! I want to use Archi with the side navigation theme design, but I wanted to change the text styling in the menu. Color, font and hover color. Could you point me where can I change this? Also the social media icons would be nice to have a different color on hover/mouseover, is there a way to change this? Thank you so much in advance, I wish you a happy new year!
Nvm, I found out! Thanks!
Great work, thank you!
Ok guys, I’m officially defeated lol I noticed the WPBakery version has the Archi Options on the left of the dashboard (I know we can change the socials there), but the Elementor doesn’t. So.. how do I put my links on social media icons in the Elementor version? Thank you so much in advance
Hi,
Please read more documentation for the Archi Elementor version: https://docs.oceanthemes.site/archi/
In the Archi Elementor version, we build a header layout using the Elementor Page Builder: https://docs.oceanthemes.site/archi/2020/06/02/1-header-content/
Thank you!
Hi, Is it possible to switch from WpBakery to elementor? Thanks
Hi,
I’m sorry, it’s two different page builders, so can’t switch back and forth.
Thank you!
Hello, I have purchased archi theme a few months ago, now i want to change my template to the kitchen templete but i cant find it in demo imports, i tried to download new version from my forest account, but it is not working. in my forest account i can only see ‘download files and documentation’ i cant see download wordpress files.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
I tried to submit a ticket but it saying the purchase code is not corrent. i am sure the purchase code iam typing in is fully correct
Hi,
Kitchen template support for Archi Elementor version only: https://prnt.sc/TttLMWzzvAgZ
Please make sure you are using the Archi Elementor version.
Thank you!
Yes I am using archi elementor but to get kitchen template i need to upgrade my theme, I try to download it from theme forest but i am not getting the ‘wordpress installable file’
hi there, again, I appreciate your support very much. One more question from our project: we integrated our team pictures via gallery as can be seen here https://setz-architektur.ch/setz-architektur-herzlich-willkommen/about/team/ unfortunately, all pictures seem to be blurry, even if the original looks perfectly crisp. Is there any configuration we can change to get a better quality for the portraits? thanks very much, M.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
Hi there, thanks very much for your ongoing support and development of the theme! We have two issues I would appreciate a feedback from you.
one is about the portfolio element and the preview of the projects (not sure if you would use the same terms). As you can see in the screenshots here https://www.dropbox.com/scl/fo/4glh3smgu25711hclkylr/AELfsCQaGge7mFDbfmySqr0?rlkey=zt9v39n87hhmoogvj06qta47p&dl=0 as soon as the title is too long for one line, it is no longer centered and it has no padding to the border of the preview image. What is missing here? page-url: https://setz-architektur.ch/setz-architektur-herzlich-willkommen/architektur/
the second issu appears in combination with a plugin, not sure if you can help. in this page https://setz-architektur.ch/setz-architektur-herzlich-willkommen/about/geschichte-new/ we would like to have the images responsive, which is not the case right now. Is it about archi, or do I have to contact the developer of the plugin called wp timeline?
thank you for your feedback! Cheers, Martin.
wordpress and archi was updated this morning
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
I realize a website with your theme in this domain: gspelletterieitalia.it
I need a problem: To the page ‘Galleria’ I need to align the images in order by number… Can you help me ?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
Rev Slider has MANY vulnerability issues and I do not want to buy the license. What should we do? Getting tons of hacks.
Hi,
Please contact us to get the new plugin’s latest version: https://themeforest.net/user/oceanthemes#contact
Thank you!
Hi, I have an issue with your theme, the support theme of the hosting send me an email with some malware in the folder named “ecos” is that folder part of the theme? Thanks
here is the report
/home1/meaneyar/public_html/wp-content/ecos/argosa(1).zip: SL-HTACCESS-GENERIC-kj.UNOFFICIAL FOUND /home1/meaneyar/public_html/wp-content/ecos/mo/mama/tsargos/index.php: SL-HTML-PHISHING-gau.UNOFFICIAL FOUND /home1/meaneyar/public_html/wp-content/ecos/mo/mama/tsargos/.htaccess: SL-HTACCESS-GENERIC-kj.UNOFFICIAL FOUND /home1/meaneyar/public_html/wp-content/ecos/mo/mama/.htaccess: SL-HTACCESS-GENERIC-kj.UNOFFICIAL FOUND /home1/meaneyar/public_html/wp-content/ecos/mo/.htaccess: SL-HTACCESS-GENERIC-kj.UNOFFICIAL FOUND
—-——SCAN SUMMARY —-——
Known viruses: 627880
Engine version: devel-clamav-0.99-beta1-632-g8a582c7
Scanned directories: 3192
Scanned files: 21318
Infected files: 5
Data scanned: 573.33 MB
Data read: 862.17 MB (ratio 0.66:1)
Time: 872.788 sec (14 m 32 s)
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
I’ve sent the ticket, thanks
Please don’t worry, our developer will check and support for your ticket as soon as possible, Thank you!