Discussion on Archi - Interior Design WordPress Theme

Discussion on Archi - Interior Design WordPress Theme

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2507 comments found.

How do I remove the initial loading animation from the site?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Benugopl

Benugopl Purchased

Hello,

My license is 16ea96b4-e3e3-4314-b277-c5acad380989 I would like to ask you if there is any option to make the window “Klienci biznesowi” smaller – the same size as the ones to the left and to the right http://benugo.pl/wspolpraca/

This is rebuilt “portfolio” page. Thank you.

Kind regards Marcin

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

khateebz

khateebz Purchased

Hi There, can you change my website to one landing page if I renew the subscription?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

khateebz

khateebz Purchased

​hi, if I renew can you convert my current WordPress to one landing page? and what if I want to replace it with this new theme? http://wpdemo.archiwp.com/theratio/one-page/

Hi,

Sorry, these are two different themes in terms of design and php code, the two themes also use different page builder plugins.

We can assist you to build your website like one of the following demo sites: http://archiwp.com/

You can use a newer theme like Theratio WordPress theme, if your old site doesn’t have too much data and is a simple demo site it will take a bit of rebuilding time.

Thank you!

brsteej

brsteej Purchased

Hello My website not loaded if i activate redux framwork But if i deactivate it the site load normally but missed up i reinstalled multi versions of wordpress and same issue

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi, please could you help urgently. My site is not working. I cannot even log in to the admin. I get the attached error message:

Warning: Private methods cannot be final as they are never overridden by other classes in /customers/d/2/4/loveiginteriors.com/httpd.www/wp-includes/session.php on line 63 Deprecated: Required parameter $tt_id follows optional parameter $object_id in /customers/d/2/4/loveiginteriors.com/httpd.www/wp-includes/nav-menu.php on line 850 Deprecated: Required parameter $taxonomy follows optional parameter $object_id in /customers/d/2/4/loveiginteriors.com/httpd.www/wp-includes/nav-menu.php on line 850 Warning: The magic method Vc_Manager::__sleep() must have public visibility in /customers/d/2/4/loveiginteriors.com/httpd.www/wp-content/plugins/js_composer/js_composer.php on line 205 Warning: The magic method Vc_Manager::__wakeup() must have public visibility in /customers/d/2/4/loveiginteriors.com/httpd.www/wp-content/plugins/js_composer/js_composer.php on line 211 Deprecated: Required parameter $width follows optional parameter $attach_id in /customers/d/2/4/loveiginteriors.com/httpd.www/wp-content/plugins/js_composer/include/helpers/helpers.php on line 394 Deprecated: Required parameter $height follows optional parameter $attach_id in /customers/d/2/4/loveiginteriors.com/httpd.www/wp-content/plugins/js_composer/include/helpers/helpers.php on line 394 Fatal error: Array and string offset access syntax with curly braces is no longer supported in /customers/d/2/4/loveiginteriors.com/httpd.www/wp-admin/includes/class-wp-importer.php on line 277

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Good afternoon, tell me where and how I can translate Archi 4.4.5

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi. I’ve updated theme today but Slider Revolution and Wp Bakery Page Builder are not updated. How can I solve? Thanks

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi I’ve tried to open a ticket but my support has expired… Thank you

Hi,

Please contact with us to get new plugins for your website: https://themeforest.net/user/oceanthemes#contact

Thank you!

Hello, I have several problems with your theme… Everything has been correctly installed, the demo imported, but the result has some anomalies: for example the portfolio section doesn’t work and more.

I kindly ask to be contacted as soon as possible, Thank you.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

I opened a ticket just now, I hope to solve the problem as soon as possible… :(

Hi,

Our developer will be check and support for your problems as soon as possible.

Thank you!

Like others have said, the file archi/js/total1.js is being flagged as malware now by antiviruses. Please fix asap.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello, on your theme/my website I see the file total1.js marked as malware. It didn’t happened until last week, and the theme is updated to the last version. I saw it happened again in the past, could you please fix it asap? Thank you

Sorry, we’ll check and update this week as soon as possible, Thank you!

Hello, do you have any updates, please?

Sorry, we are still working on the updated version and will be updating the theme as soon as possible, Thank you!

I have submitted a PRIVATE TICKET #3343696 on 7th April 2023, Since i did not received any solutions on same. Please revert back ASAP. I am running out of time to deliver this project.

Hi, Please don’t worry, we’ll check and support your problems in today, Thank you!

Im expecting to fix today, please check private ticket and respond on same.

Hi,

Our developers have been supporting your ticket, please check.

Thank you!

Thank you so much :)

Hello!

My site is https://www.danielgreenphoto.com and I have been using Archi theme since 2017. I’m encountering an issue where using OT Image Gallery does not respect the cropping that I configure in the plugin’s parameters. If I set the cropping height and width to square (700×700 or 466×466) it will show the whole image and not respect the height and width I set.

The following pages use OT Image Gallery 2 as example: https://www.danielgreenphoto.com/full-portfolio/ https://www.danielgreenphoto.com/featured-projects/

The same happens with OT Image Gallery 1.

Please advise how I can fix this.

Thank you!

- Dan

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello, I know my support has expired, but when I bought the template I wanted to change the php 8.1 (it was explained in a previous ticket) and he told me that he would fix it in the next update. Now I have used update template so I can change the php but my support has expired.

I have updated the template and php 8.1 and it gives me the following error:

How could I fix this?

I have updated wordpress and plugins and php 8.1

Tengo wordpress y plugins actualizados y php 8.1

“Warning: Invalid argument supplied for foreach() in /srv/vhost/innerxxi.es/home/html/wp-content/plugins/00_redux-framework/redux-core/inc/extensions/custom_fonts/class-redux-extension-custom-fonts.php on line 769

Warning: Invalid argument supplied for foreach() in /srv/vhost/innerxxi.es/home/html/wp-content/plugins/00_redux-framework/redux-core/inc/extensions/custom_fonts/class-redux-extension-custom-fonts.php on line 783

Warning: require_once(/srv/vhost/innerxxi.es/home/html/wp-content/uploads/redux/google_fonts.json): failed to open stream: Permission denied in /srv/vhost/innerxxi.es/home/html/wp-content/plugins/00_redux-framework/redux-core/inc/classes/class-redux-filesystem.php on line 622

Fatal error: require_once(): Failed opening required ’/srv/vhost/innerxxi.es/home/html/wp-content/uploads/redux/google_fonts.json’ (include_path=’.:/opt/remi/php74/root/usr/share/pear:/opt/remi/php74/root/usr/share/php:/usr/share/pear:/usr/share/php’) in /srv/vhost/innerxxi.es/home/html/wp-content/plugins/00_redux-framework/redux-core/inc/classes/class-redux-filesystem.php on line 622” Thankyou very much;

Hola, Se que mi soporte ha caducado, pero cuando compre la plantilla quería cambiar el php 8.1(esta explicado en un ticket anterior) y me comentabais que en la próxima actualización lo solucionaríais. Ahora he intentado actualizar la plantilla para poder cambiar el php pero mi soporte ha expirado.

He actualizado la plantilla y el php 8.1 y me da el siguiente error:

¿cómo podría solucionar esto?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

I have a question, does any of the options allow you to view the images in full screen? thank you

Hi,

Sorry, the Archi theme does not support viewing the images in full screen, but you can check another theme of us about images in full screen: http://wpdemo.archiwp.com/theratio/portfolio-gallery/ -> buy here: https://themeforest.net/item/theratio-architecture-interior-design-elementor/27004841

Thank you for your interest in our theme!

Excuse me, maybe I did not finish expressing myself completely well, I meant if I could show in the project images image resolutions of 2k and 4k and in that case they adapt to the screen resolution and be able to view them with the zoom in and out ? I am really interested in your product, it is just the design and content that I was looking for with the caveat that I need to show high resolution images. Sorry for my poor English

Hi,

Yes, you can check our demo site on Imac with the resolution of 2k and 4k for a look at it.

Thank you!

iislb Purchased

When I click on otp project image, there is no option to go back or close the image, which can be frustrating for users.Could you please let me know if there is a way to fix this issue. Website url:https://progetti.xglobal-fx.com/projects/

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi! I purchased a License 3 or 4 years ago. Now I must update the theme to WordPress 6 and PHP 8.1, but it seems one of the pluggins included on the Theme (Visual Composer) need to buy a private license to update or contact with developer, but you can’t update it and it seems to have some problem with this pluggin it you don’t update. What can we do to resolve it?

Could some on to help me please!

I can’t submit the ticket to OceanThemes cause I bought the theme much more far of 6 months are, of course, but I supose you don’t need to pay extra bills to external developers or Ocean to get your theme updated and in right performance, isn’t it?

Hi,

Please read this tutorial and update the new plugin for your website: https://oceanthemes.ticksy.com/article/9997/

Please make sure you are using the Archi latest version 4.4.6.

Thank you!

haefik

haefik Purchased

Can I set multi-language on the ARCHI theme? I care a lot(Edytowano)Przywróć oryginał

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi, when I see the website in my tablet in landscape view, the menu is missing and the logo overlaps the slider. Help me please.

The temporal URL is:

http://valuos.com/rvconstructores

Too bad that I can’t upload an image here

Thanks in advance

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello,

I recently purchased your Archi theme. I installed it and imported the Industry demo. I was able to change the header (static) color on the front page but for the other pages, the header (static) color stays to the default color. Please advise.

Thank you,

Edward

Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/

Thanks.

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