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I can’t find the last update in my download section.
Where can I find it and how can I update my theme?
Thanks for your help
I can’t find the last update in my download section. Where can I find it and how can I update my theme?
Thanks for your help
Hi, you can update theme follow this: https://oceanthemes.ticksy.com/article/6351/
Hi, is possible to set the order of items in the portfolio gallery?
I want to have only selected portfolio item in a gallery and in my own selected order. Is it possible?
Also, I would like to ask if is possible to use the Archi wordpress template for my two different domain?
Thank you and have a nice day
- You can use this plugin to order: https://vi.wordpress.org/plugins/post-types-order/
- Sorry, you need to buy more license to use Archi theme on other domain.
Hi, Since updating to version 4.0, on “OT Featured box 2”, the text is now grey and is not visible, it used to be white before the update. Has the update caused this issue? please advise.
Please add custom css class text-light in Row(Section).
We have a problem in the new version of Archi theme. When we have a one page menu, at the moment that we click on one of the items of the menu, the page scroll to the page section but the menu turns black, making impossible to continue using it.
At the moment we have a provisional solution. We install a css, html and java minify, and now it works but without scrolling to the menu item. Now, it goes direct to the section in a not smooth way.
Can you help us with his problem? i see something on internet talking about jquery conflict but we dont have the knwlodge to fix it. Do you think that this is the problem or we can solve in an easier way?
Thank you very much for your attention.
We have purchased your theme and would like to ask a question:
Is it possible to customize the space between the logo and navigation? As far as I see there are two options for the header, either full width or not. So is it possible to customize the space between the logo and the navigation?
Thank you for your time
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
hello, i have problem with the demo import, after waiting to the 99% percent nothing happen, i import it by wordpress buildin function but it don’t have everything right
I am unable to activate with the purchase code given with the theme to activate Revolution Slider. Can you please help me on that.
I installed Archie studio with demo content, please let me know how I enable coming soon feature from theme option.
Please read more guide: https://oceanthemes.ticksy.com/article/12935/
Hi, how are you? I purchased the Archi Theme and tried to install the archi.zip file after extracting it to a folder and keeps giving me the following message
“The uploaded file exceeds the upload_max_filesize directive in php.ini.”
I made sure also to upgrade to the 5.2 WordPress version but still gave me the same message. Please help!
Please read more guide: https://www.cloudways.com/blog/increase-media-file-maximum-upload-size-in-wordpress/
Other problem, please submit a ticket to get support from us: https://oceanthemes.ticksy.com
Been using the theme for 3 years now, just tried to update my copyright text in the footer area – just switch the year from 2018 to 2019 through Archi Options > Footer Settings > Footer text, but I’m constantly getting this message “There was a problem with your action. Please try again or reload the page”. I was wondering if that’s a major problem or needs just a tiny fix? Hope you could help…
Please try update your PHP to version 5.6 or higher and MySQL to version 5.6 on your hosting.
Please contact with your hosting provider to help.
I’m attempting to install the Archi theme within the worpress admin panel. The installation has failed and the reason given is that the style.css stylesheet is missing. Please assist
Please read more guide to fixed your problem: https://oceanthemes.ticksy.com/article/6348/
Hi, I am trying to add filters to my side bars and the ones I need which are filter by price, filter by products, filter by attributes will not show on my pages. Please advise. Thanks
Is there a way to change the sorting of the portfolio categories?
Please read more: https://oceanthemes.ticksy.com/article/7076/
please i need to An updated version WPBakery Page Builder
please i need to i need to update WPBakery because it is not working whine i update wordpress i cant edit on my page why
Please contact with us to get plugin file: firstname.lastname@example.org , Thanks
Can you tell me how you would change the hover color on the OT portfolio?
hi, buy the theme, but it does not work with wordpress 5.2 … any solution?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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