231 comments found.
I had to delete the site because of a virus. How can I reinstall the template? Install the installation key.
Hello,
You can reinstall the theme. The license can be used again in such cases. In case you need further assistance please submit a ticket at our Help Center or contact us through this email, include your purchase code in the email, and one of our support agents will gladly help you.
Support
Elated Portfolio part of
Qode Interactive
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My WP Bakery is out of date. How do I update it?
Hello,
Bundled plugins do get updated with the theme, however, in case you need immediate update of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
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How can I update WPBakery Page Builder?
Hello,
Bundled plugins do get updated with the theme, however, in case you need immediate update of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
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The link preview does not work
Hello,
This was most likely due to the temporary server downtime. You can access the demo now.
Support
Elated Portfolio part of
Qode Interactive
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When can we expect the next theme update?
Hello,
At the moment we don’t have an ETA when the update will come out, however you will be notified via email when the new update is online on ThemeForest.
Current version of the theme is compatible with the latest version of WordPress and with PHP 8.3.
Bundled plugins do get updated with the theme, however, in case you need immediate update of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Elated Portfolio part of
Qode Interactive
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Hi, the theme includes WPBakery Page Builder v7.9, which is vulnerable to XSS. I’d like to update it to v8.5 or later, as it’s throwing an error. Could you please update the plugin to the latest secure version or suggest an alternative solution to resolve this issue?
Hello,
The theme will be updated, however, at the moment we don’t have an ETA when the update will come out. In case you need immediate update of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Elated Portfolio part of
Qode Interactive
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Thank you, I have sent you an email.
Support
Elated Portfolio part of
Qode Interactive
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Hello, how can I change the text color from the footer ?
Hello,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
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Qode Interactive
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Can I display past events with the Events list plugin ?
Hello,
For a more detailed overview of theme’s options please check the documentation in this link.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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The Events Calendar main ‘Event’ page does not inherit default theme colors for the following: - Scroll up arrow located at bottom right of screen - Block quote image located in footer - Hover over of all hyper links in the footer area - Underline on the main menu options
All of the above bullet points display as green (which was the original theme color for Vibez), however I have configured my theme to replace the green with a gold color, which you can see works perfectly across every other page except for the main Events page.
Can you please confirm if this is a known bug?
Hello,
First Main color won’t affect every element. Some elements (like header, footer, fonts, buttons, etc.) have their individual color settings for customizability reasons. For a more detailed overview of theme’s options please check the documentation in this link.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Elated Portfolio part of
Qode Interactive
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I’would like to import demo on theme but, demo page https://vibez.qodeinteractive.com is timeout. Can you help me to import all media data please
Hello,
We were experiencing some temporary issues with the server where demo was located and this is now resolved.
Please try to import demo once more. You can try to repeat demo import several times, but before you repeat it, please navigate to Appearance > Menus and delete menus, so menu items don’t get duplicated.
On the off chance that you’ve waited for a while and the demo import didn’t finish properly, you can try importing via XML import.
In case you need further assistance with demo import please submit a ticket at our Help Center and one of our support agents will gladly help you.
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I would feel much more confident about buying this if the demo site were not offline: https://vibez.qodeinteractive.com/hip-hop-dance/ is timing out.
Hello,
Thank you for taking interest.
We were experiencing some temporary issues with the server. Please clear your cache and try to access the demo once more.
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This theme needs an update. Especially plugins
Hello,
Thank you for reaching us!
The theme will be updated, however, at the moment we don’t have an ETA when the update will come out.
Bundled plugins do get updated with the theme, however, in case you need immediate update of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Elated Portfolio part of
Qode Interactive
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hi, are you still supporting this theme? the last updates was 7 June 2022.
Hi there,
Thanks for taking an interest! The theme will for sure be updated as soon as possible but you shold know that it is compatible with the latest version of WP.
Thanks and let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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If I buy this template do you provide links to where I could purchase the images? I found a few on Shutterstock but there are several I would like to purchase the license for.
I would buy this template if this was included.
Hi there,
Thanks for writing in! Our support team can provide you with som of the links to the images that are used of course. Also, you can check our themes that has premium images included that can be located here.
We hope this helped and let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Hello. Consult before purchasing. Does the theme come prepared for course management (LMS)? If not, do you recommend a plugin that is compatible? If it is free the better, if not some payment.
Hi there,
Thanks for taking an interest! Our Vibez theme does not come included with any LMS management plugin and if you wish to achieve something like this you will need to use a third party plugin.
Please understand that we have not tested any third party plugins and for the same reason cannot guaranty theme compatiblity.
Thanks and let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Good morning I have two questions : - is the site editable with elementor? - can the home page banner support a video rather than an image? THANKS
Hi there,
Thanks for taking an interest! The theme comes bundled with WPBakery page builder and when it when it comes to the banner you should know that since this is made with Revolution Slider you can for sure add a video instead of the image that you can see on our demo website.
We hope this helped and are available if you have any additional questions.
Support
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Qode Interactive
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Hi, Do you have an update of the template planned for WordPress 6.3?
Hi there,
Thanks for writing in! The theme will work with the latest version of WP and PHP 8 and if you need bundled plugins you can always turn to our support team and they will provide you with the latest version until the theme update is released.
The theme will for sure be updated of course.
Support
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Qode Interactive
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Hello. Is your theme fully compatible with PHP 8?
Hi there,
Thanks for writing in! The theme is compatible with PHP 8.
Do let us know if you have any additional questions.
Support
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Is there an update coming for WP Bakery? The current version is showing a vulnerability.
https://patchstack.com/database/vulnerability/js_composer/wordpress-wpbakery-page-builder-plugin-6-13-0-contributor-cross-site-scripting-xss-vulnerability?_a_id=350Hello,
Bundled plugins do get updated with the theme, however, you should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or, if your support period has expired, you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Elated Portfolio part of
Qode Interactive
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Hi! Just checking to see when the next update for the Vibez theme will be available and if the current version runs on PHP 8.0. Thanks!
Hello,
The theme will be updated, however, at the moment we don’t have an ETA when the update will come out.
Current version of the theme listed in change log should work correctly with PHP 8.0 and latest version of WordPress.
Support
Elated Portfolio part of
Qode Interactive
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Thank you for the update!
Hi there,
Glad we could help!
Support
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