28287 comments found.
Hello,
I get the message that my child theme contains outdated copies of some WooCommerce template files. I made custom adjustments in some Woocommerce email files so I would like to know how to update these files manually.
Here are the obsolete html files I see in the system report (in French):
flatsome-child/woocommerce/emails/customer-invoice.php version 3.7.0 est obsolète.
flatsome/woocommerce/single-product/photoswipe.php version 3.0.0 est obsolète.
flatsome/woocommerce/single-product/related.php version 3.9.0 est obsolète.
flatsome/woocommerce/single-product/tabs/tabs.php version 3.8.0 est obsolète
flatsome/woocommerce/single-product/up-sells.php version 3.0.0 est obsolète.
flatsome/woocommerce/single-product-reviews.php version 4.3.0 est obsolète.
Thanks in advance for helping me sort this out 
Flatsome v3.19.9 is ready, and we’ll release it shortly.
ok thx
Hi. my website subcategories is Tshirt. i can add also subcategories of Tshirt. like Mens , Womens , Kids etc. but Its not show as a subcategory its shows products in flatsome theme. i want to show first subcategories . even if i have a lot of subcategories of subcategory.
We see that your support period is active. Could you submit a support ticket here?
Please open separate tickets for different issues. Otherwise, the response from our Help Desk may take longer than two business days.
Hi, are we good to go with Woo 9.6.0 update or should we wait for a Flatsome update? Thanks!
Flatsome v3.19.9 is ready, and we’ll release it shortly.
Great, thank you!
WooCommerce: 9.6.0
version 3.0.0 is out of date. The core version is 9.6.0,
Flatsome v3.19.9 is ready, and we’ll release it shortly.
Does Flatsome fulfil the requirements of WCAG 2.1? Accessibility is implemented in Europe with the EU Directive 2019/882 of the European Accessibility Act (EAA). B2C online shops and shop themes must be accessible in the EU.
when is Supablox comming?
There is no ETA for now. The progress is announced in our official Facebook communities.
https://www.facebook.com/groups/flatsome https://www.facebook.com/groups/supabloxwhat happened to nov/december ETA that was sent our in Seb de la Web video etc. sort of feel like flatsome is forgotten for new features etc. things are announced/teased and then forgotten about never to be heard of again like V4.
Is it possible to create a custom product layout different for each brand or product category?
For each product category, yes. Please take a look at this guide.
Hello, Is there any way to edit the My Account section via Flatsome outside Pages-> My Account -> Edit? Add some elemnets and stuff?
WooCommerce PHP template files generate the My Account page. You can override it with the child theme.
When I was making modifications on the page, I couldn’t find my UxBuilder, which prevented me from quickly modifying the page. Could you tell me how to make the UxBuilder appear on my page? (I’ve tried disabling all plugins, but it still didn’t work.)
We see that your support period is active. Could you submit a support ticket here?
Please open separate tickets for different issues. Otherwise, the response from our Help Desk may take longer than two business days.
If a product is on sale, you don’t show the regular price near the sale price on cart and checkout pages
This is related to WooCommerce, not Flatsome. Please contact WooCommerce support.
Thank you
Hi please what plugin to cache 100% do you recommend for your theme? I still need to speed up the whole eshop.
We use WP Rocket on our demo site. But you can join our official Facebook Community and get feedback and comments from our users who are using different plugins and combinations. Please remember to accept the group rules of the Facebook Community if you decide to join.
Hello, is it possible to move the product/category description to the products below by default in your theme.. rather than make it custom?
every time we update the theme we need to make it custom. please make it by default
You can use the snippet below.
// Category pages. remove_action( 'woocommerce_archive_description', 'woocommerce_taxonomy_archive_description', 10 ); add_action( 'woocommerce_after_shop_loop', 'woocommerce_taxonomy_archive_description', 10 ); // Single product pages. remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_excerpt', 20 ); add_action( 'woocommerce_after_single_product_summary', 'woocommerce_template_single_excerpt', 9 );
hi, i migrate my website chair.com.pk from namecheap to hostinger ..
now facing loading issue, sometime website not loading properly. is there any conflit with hostinger and flatsome theme?
[13-Jan-2025 07:26:49 UTC] PHP Warning: Trying to access array offset on value of type bool in /home/u662376690/domains/chair.com.pk/public_html/wp-content/themes/flatsome/inc/structure/structure-header.php on line 747
Many Flatsome users use Hostinger without any problem. Please contact your host for this technical issue.
Hello, is it possible to move the product category description below products?
You can use the snippet below.
remove_action( 'woocommerce_archive_description', 'woocommerce_taxonomy_archive_description', 10 ); add_action( 'woocommerce_after_shop_loop', 'woocommerce_taxonomy_archive_description', 10 );
I have been a user of the Flatsome theme for many years. I would kindly ask and would greatly appreciate it if this issue regarding the Falang translation plugin could be resolved. Falang has proven to work very well with the Flatsome theme, and the only issue that arises is on line 137 in the following file: wp-content/themes/flatsome/inc/post-types/post-type-ux-blocks.php
Kind regards,
We’ve forwarded your request to our development team for checking.
How can i ask the Flatsome team to add a filter in the file replace $html = $the_post->post_content; by something like $html = apply_filters(‘flatsome_block_shortcode_content’, $the_post->post_content, $post_id);
in the file wp-content/themes/flatsome/inc/post-types/post-type-ux-blocks.php line 137
This allow to the plugin Falang for Wordpress to allow content translation and wc product translation
Stéphane Falang team
We’ve forwarded your request to our development team for checking.
This is user “zhifi” on my clients account with support still active. This is a fresh install of the theme and wordpress, I still get the out of date error on these files:
Theme version: flatsome 3.19.8
flatsome/woocommerce/cart/mini-cart.php version 9.3.0 is out of date. The core version is 9.4.0
flatsome/woocommerce/checkout/form-checkout.php version 3.5.0 is out of date. The core version is 9.4.0
flatsome/woocommerce/content-product.php version 3.6.0 is out of date. The core version is 9.4.0
flatsome/woocommerce/global/quantity-input.php version 7.8.0 is out of date. The core version is 9.4.0
flatsome/woocommerce/loop/result-count.php version 3.7.0 is out of date. The core version is 9.4.0
flatsome/woocommerce/single-product/product-thumbnails.php version 3.5.1 is out of date. The core version is 9.5.0
If you check the versions of the mentioned files in the extracted zip file you downloaded from Theme Forest, you can see all the templates are up-to-date. So, please upload theme files via FTP by overriding the current ones.
Hi guys, I have problem with the translation of the theme. I need to translate the button buy now, I use loco translate, but the translation not working on the site.
Could you submit a support ticket here?
Quick question regarding woocommerce template files: “Your theme (Flatsome) contains outdated copies of some WooCommerce template files.”
Is this something to worry about or will they be updated at a later date? I just updated to the latest version of the theme and still got that message.
Thank in advance!
Please check and ensure that you have the latest version of Flatsome (v3.19.8).
Yes, 3.19.8.zip.
Could you check the child theme folder to see if there’s a “woocommerce” folder? You might have some customized WooCommerce template files that must be updated manually.
Thanks for the reply! I don’t have a child theme activated. It’s also a fresh install:
These are the only files, the rest are fine.
flatsome/woocommerce/cart/mini-cart.php version 9.3.0 is out of date. The core version is 9.4.0
flatsome/woocommerce/checkout/form-checkout.php version 3.5.0 is out of date. The core version is 9.4.0
flatsome/woocommerce/content-product.php version 3.6.0 is out of date. The core version is 9.4.0
flatsome/woocommerce/global/quantity-input.php version 7.8.0 is out of date. The core version is 9.4.0
flatsome/woocommerce/loop/result-count.php version 3.7.0 is out of date. The core version is 9.4.0
flatsome/woocommerce/single-product/product-thumbnails.php version 3.5.1 is out of date. The core version is 9.5.0
It looks like you have an old version of Flatsome. Please download the latest zip file and update the theme manually via FTP or the file manager of your hosting control panel.
Hi, How can I put a phone number on the mobile sticky header?
No answer after 10 days. Thank you anyway.
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