12668 comments found.
Hi, two years ago I purchased a license for a theme, I know that the license is only valid for one site, now for the client I did the work no longer has your theme changed to another competitor, given the situation I wanted to know if I can now use it for another site ho if I have to purchase a new license again? Thanks
Hello,
Thank you for using our theme and contacting us.
You can manage all your purchase codes in your account on our website xtemos.com From there, you can remove your old activations for domains that are no longer in use. Then you will be able to activate the theme on the new domain. If you don’t have an account on our website, you can create it using your purchase code here https://xtemos.com/my-account/
Kind Regards
Hey guys! any way to add more than 1 variation on the catalog page?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Lately, when I try to update the website using Elementor it shows me the Aw, Snap! Error code: Out of Memory. It never happened before. I changed the theme to test it and saw the theme was causing that problem. This could be due to the Elementor update they did lately or idk. Is there a solution or do you guys need to patch things on the theme so it doesn’t cause the crash? Thank you.
Hello,
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly: - WoodMart core - WooCommerce - Elementor
Thank you in advance.
Hi, is it possible to customize the Thank You page? Thanks
Hello,
Our theme has an option to add any extra content to the Thank you page through Theme Settings.
Kind Regards
Thanks
You are always welcome. Feel free to contact us if you have any further questions.
Hello,
this theme and pre-design-template will work with Gutenberg and spectra?
I dont wanna use Elementor
https://woodmart.xtemos.com/mega-electronics/Thank you
Hello,
Yes, you can use Gutenberg and import this prebuilt website. It also should work correctly with Spectra but we didn’t test its full compatibility.
Kind Regards
Hello! It is safe to update to latest Woocommerce? Thank you!
Hello,
Yes, you are free to update the plugin to the latest version.
Kind Regards
Hi, there are problems with the latest version of Elementor Pro, they asked to report it. An example is on the home page of my site: https://www.maremmagatta.it
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Dear, Support,
After updating the new version of Woodmart our website stop working. Could you please tell us the reason.
https://socialstore.bg/en/shop/Kind regards, George
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
how to show Items sold for all time
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
i see there is a brand thing in your theme i want same function but replace the brand text to Tartan can you guys do this?
Hello,
Could you please send us some screenshots so we can better understand what you mean?
Kind Regards
where can i send screen shots?
You can upload them to cloud service and share the link here https://dropmefiles.com/
on front end it shows as brand but i wanna show this as Tartan nothing else will change just replace the Brand text
You can change any texts on your website using Loco Translate plugin.
Hello, how to create wd-custom-slider as you have on your front page?
https://woodmart.xtemos.com/ next to the headline: Discover why WoodMart is the best WooCommerce theme for your shopHello,
There is no such slider in our theme. It is a special element created customly for our landing page. We will consider adding such a slider in future updates.
Kind Regards
Hello, please add login using Yandex https://yandex.ru/id/business
Hello,
Thank you. We will consider this as a feature request.
Kind Regards
please reset my license : Error: Purchase code is already in use. – when I tried to register on your site
Hello,
As we can see, your purchase code is already activated. If you want to activate it again, you need to remove all the activations in your account first. You can do this on this page https://xtemos.com/my-account/ After this, you will be able to activate the theme with your purchase code without any issues. Note that you can activate it twice: one on your development website and one on the production.
Kind Regards
I do not remember what email I used to reset the password as I purchased this sometime ago.
Please send us your purchase code using the contact form so we can check.
message sent – I had to use feature request form
Hi, I am looking for a plugin to mix and match productos for WooCommerce. I bought the plugin “Custom Mix & Match Product Boxes & Bundles” and the support team has just said me that this plugin is not compatible with the theme because theme is using blocks. Could you please let me know if there is a compatible plugin for this? Thank you
Hello,
Thank you for the question. Unfortunately, we didn’t test such kind of plugins and can’t recommend any.
Kind Regards
and is this functionality possible to achieve using the theme options?
There are no such options in our theme, unfortunately.
Hello, I have purchased your theme long time ago, i have tried it a little bit but i have not using it finally, but now i need to develop a project and the most important thing of this project is the ability to add addons to the base products listed on the store.
It would be a furniture store and basically i need to have the possibly to ad a general list with extra options (with prices) for the selected products that can be simply selected on the product page.
I am looking on the documentation, on your demos, but i don’t find such a basic option included in your theme and before using your theme i would like an confirmation from your part, because if this option is lacking i will go looking for another theme that has this included.
Thanks, Laur
Hello,
Thank you for contacting us. Could you please send us some screenshots or examples so we can better understand what you mean?
Kind Regards
Thank you for fast answer. I need exactly this: https://prnt.sc/Ljad-EFUJSi6
Is the main product, with his price, and a list of extra options (with their prices) that can be selected.
There is no such functionality in our theme or any other theme for WooCommerce. You need to find a plugin for this.
Ok, thank you for clarification. Could you recommend me a couple of such plugins that do that and are compatible with your theme?
Sorry, but we don’t have plugins to recommend you for this case.
I expect a discount due to the high dollar exchange rate in the country I live in. So, will there be a discount soon?
Hello,
We understand that exchange rates can impact the purchase cost. However, pricing and discounts are managed by ThemeForest, and we don’t have control over them. We recommend keeping an eye on ThemeForest for any upcoming promotions or discounts.
Kind regards
Hello, I love the theme very much. I just have one question. How can we list only products that are in stock?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hello, I would like to know if the theme has the feature of showing products in stock.
Do you mean to hide out of stock products completely? You can find this option in WooCommerce settings, not the theme.
I want to show only stock products on one page.
There is no such option in Theme Settings.
Hi is it possible to pull the page title dynamically into the marquee element? It could then be added as a HTML block which makes it easier for design.
Hello,
Thank you for contacting us.
Currently, there is no such option in our theme, unfortunately.
Kind Regards
oh thats a shame. anyway I have put a feature request in 
Thank you very much!
Are WoodMart is suitable with polylang pro and polylang wocommerce?
Hello,
Our theme is compatible with the Polylang plugin, but we didn’t test it with Polylang PRO, unfortunately.
Kind Regards
Hi Is there a way to have main header/menu transparent then the dropdown in any color that you want? And if so where do you choose that?
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
