I have tried it in all versions and you were informed about it two years ago and we were told that in the new updates the problem will be solved and look, we are in 2025 and it has not been fixed yet. I ask you to help us in any way and I will buy support for renewal and solve this problem from its roots. I hope that the matter will be escalated. We are losing customers and sales because of this very important matter.

I did not post my message here until I made sure of everything.. and all the additions were stopped and the site was put in the trial version for the decoration topic and the customer was contacted to make the purchase and we were told that the problem still exists.. I hope you look at the matter from another perspective and in a higher degree of importance

Your feedback is very important for us. But we are still trying to get more information and understand if it happens on your website or on our demo as well. Can you please test it on our demo and send us a similar video?

Kind Regards

Hello,

Thank you for your interest in our WoodMart theme and for considering it for your projects. We’re here to answer any questions you may have.

Yes, you can use catalog mode and display your products without add to cart buttons.

Kind Regards

Hello,

Thank you for using our theme and contacting us.

You can manage all your purchase codes in your account on our website xtemos.com From there, you can remove your old activations for domains that are no longer in use. Then you will be able to activate the theme on the new domain. If you don’t have an account on our website, you can create it using your purchase code here https://xtemos.com/my-account/

Kind Regards

Hi,

Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/

If your support period has expired, please make sure to renew it on ThemeForest before reaching out.

Thank you!

Best regards

Hello,

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly: - WoodMart core - WooCommerce - Elementor

Thank you in advance.

Hello,

Our theme has an option to add any extra content to the Thank you page through Theme Settings.

Kind Regards

Thanks

You are always welcome. Feel free to contact us if you have any further questions.

Hello,

Yes, you can use Gutenberg and import this prebuilt website. It also should work correctly with Spectra but we didn’t test its full compatibility.

Kind Regards

Hello,

Yes, you are free to update the plugin to the latest version.

Kind Regards

Hello,

Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.

If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:

1.    Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2.    Register: Click the “Register” button and fill in your details, including your purchase code.
3.    Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code

Once you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.

We look forward to helping you on the support forum!

Best regards

Hi,

Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/

If your support period has expired, please make sure to renew it on ThemeForest before reaching out.

Thank you!

Best regards

Hello,

Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.

For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.

Here’s how you can do that:

1.    Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2.    Click the “Create New Topic” button.
3.    Provide a clear title and a detailed description of your question or issue.
4.    Finally, hit “Submit” to post your topic.

Once your post is up, we’ll be able to take a closer look and provide you with the support you need.

Thank you for your understanding, and we look forward to assisting you on the support forum!

Best regards,

on front end it shows as brand but i wanna show this as Tartan nothing else will change just replace the Brand text

You can change any texts on your website using Loco Translate plugin.

Hello,

There is no such slider in our theme. It is a special element created customly for our landing page. We will consider adding such a slider in future updates.

Kind Regards

Hello,

Thank you. We will consider this as a feature request.

Kind Regards

I do not remember what email I used to reset the password as I purchased this sometime ago.

Please send us your purchase code using the contact form so we can check.

message sent – I had to use feature request form

Hello,

Thank you for the question. Unfortunately, we didn’t test such kind of plugins and can’t recommend any.

Kind Regards

and is this functionality possible to achieve using the theme options?

There are no such options in our theme, unfortunately.

There is no such functionality in our theme or any other theme for WooCommerce. You need to find a plugin for this.

Ok, thank you for clarification. Could you recommend me a couple of such plugins that do that and are compatible with your theme?

Sorry, but we don’t have plugins to recommend you for this case.

Hello,

We understand that exchange rates can impact the purchase cost. However, pricing and discounts are managed by ThemeForest, and we don’t have control over them. We recommend keeping an eye on ThemeForest for any upcoming promotions or discounts.

Kind regards

Do you mean to hide out of stock products completely? You can find this option in WooCommerce settings, not the theme.

I want to show only stock products on one page.

There is no such option in Theme Settings.

Hello,

Thank you for contacting us.

Currently, there is no such option in our theme, unfortunately.

Kind Regards

oh thats a shame. anyway I have put a feature request in

Thank you very much!